Review: JW Marriott Quito


This is going to be a quick review, given that we arrived at the hotel after 3AM, and were departing the hotel at 8AM to drive to Mashpi Lodge, so we were literally only here for a few hours.

My hotel loyalty lies primarily with Marriott/Starwood and Hyatt. Quito has both a Sheraton and JW Marriott, and we booked the JW Marriott since Mashpi Lodge’s transfer picks up at the JW Marriott but not at the Sheraton. I’ve heard some say that the Sheraton has a better location for exploring the city, for those who are staying longer.

For booking the hotel we had two options  — we could pay cash, which would have cost $222 (a $180 base rate plus taxes and fees), or we could redeem 22,500 points. In this case we decided to redeem points.

Quito Airport is quite a ways from the city, so I emailed the hotel in advance to arrange a transfer. They arranged a car for me through an outside company for the rate of 50USD. While that might seem high for Ecuador, that’s the going price as far as I can tell. I appreciated the hotel’s responsiveness by email, and also that the company handling the car service was still waiting for me in spite of the four hour delay.

In the middle of the night the drive to the hotel took about 40 minutes.

The JW Marriott has a nice lobby with high ceilings. There’s a lobby bar, though everything was closed in the middle of the night, as you’d expect.


JW Marriott Quito lobby


JW Marriott Quito lobby

The check-in process was friendly yet efficient. The agent explained all the basics about the hotel, while also realizing that it was 3:30AM and that we wanted to sleep. I had used a Platinum Suite Night Award to confirm an upgrade (not because I actually cared what room we got, but because it would be expiring at the end of the year anyway, so I figured I might as well).

So we were quickly given keys to our room on the sixth floor, #633.


JW Marriott Quito hallway


JW Marriott Quito room exterior

The suite was large. I can’t say it was the most stylish or modern suite, but I liked the hardwood floors and thought the decor at least felt fairly fresh.

There was an entryway with the entrance to the bathroom to the right, and then the living room straight ahead.


JW Marriott Quito suite living room

The living room was large, and had a sofa, chair, and a desk with a rolling chair.


JW Marriott Quito suite living room


JW Marriott Quito suite living room


JW Marriott Quito suite living room

Then near the entrance was a wall-mounted TV, as well as the minibar.


JW Marriott Quito suite living room

There was a sliding door separating the living room from the bedroom. There was another TV along the wall, as well as a luggage rack.


JW Marriott Quito suite bedroom

While the bed was fairly comfortable, I didn’t love the pillows. I don’t like the small rectangular pillows, and then the big pillows were too square for my liking.


JW Marriott Quito suite bedroom

The bathroom was a good size, and could be accessed either from near the entrance, or from the bedroom. It featured double sinks and a tub.


JW Marriott Quito suite bathroom


JW Marriott Quito suite bathroom


JW Marriott Quito suite bathtub

Then there was a walk-in shower, as well as a toilet in a separate room.


JW Marriott Quito suite shower


JW Marriott Quito suite toilet

We got just under three hours of sleep (I woke up at 6:30AM, as I wanted to get some work done before our five hour drive), and in the morning there were some views of the city from our room. While Quito in general is a picturesque city, I don’t think our view really captured that.


JW Marriott Quito suite video

Anyway, in the morning we checked out the club lounge, located on the ninth floor. We had access to this on account of my status.

The JW Marriott Quito club lounge is open from 6AM until 10AM for breakfast, from 5:30PM until 7:30PM for evening drinks and snacks, from 8PM until 10PM for drinks, and then there are snacks and soft drinks available all day.

The lounge was a reasonably nice space. On one end of the lounge was a couch with a TV, and then most of the rest of the lounge consisted of dining tables.


JW Marriott Quito executive lounge


JW Marriott Quito executive lounge


JW Marriott Quito executive lounge

The lounge even had a nice outdoor seating area.


JW Marriott Quito executive lounge outdoor seating

The breakfast selection was solid for a club lounge, and featured bread, pastries, yogurt, fruit, cereal, cold cuts, bacon, sausage, scrambled eggs, and an omelet station.


JW Marriott Quito club lounge breakfast


JW Marriott Quito club lounge breakfast


JW Marriott Quito club lounge breakfast


JW Marriott Quito club lounge breakfast


JW Marriott Quito club lounge breakfast


JW Marriott Quito club lounge breakfast


JW Marriott Quito club lounge breakfast

Then there were also self serve drinks, including water, soft drinks, coffee, and espresso beverages.


JW Marriott Quito club lounge breakfast

Service in the club lounge was extremely attentive. I was asked for my room number when I arrived, and a minute later the attendant returned and thanked me for being a Platinum Premier member, which was a nice touch.

After getting a bit of work done we showered and got ready for the day, as we were picked up outside the JW Marriott at 8AM sharp.


JW Marriott Quito exterior

JW Marriott Quito bottom line

Admittedly we spent fewer than five hours at the JW Marriott, so I can hardly provide a full review of the property. However, based on our brief time at the hotel we were impressed — the staff were friendly, the suite large, and the club lounge pretty good as well.

Like I said at the beginning, I’ve heard the Sheraton has a better location for sightseeing, if that’s something that matters, though I can’t personally vouch for that.

I’d gladly recommend the JW Marriott based on my short stay.

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isaac Guest

I notice in your pictures in the lounge that they serve Coca-Cola products at this hotel! Something you dont see very often since the merger. do you know if this a regional thing? or is it something which is soon gonna be changed?

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AaronP Member

I stayed here for 2 nights on my way to the Galapagos in 2014. As a Marriott P4L, I was impressed and it's only a Cat. 4. I wrote in my notes that the tamales served at breakfast in the EL were very good. Many of the Marriott South America properties are quite nice, JW Rio and JW Lima. The Marriott in Santiago is fine but the one at GRU (Sao Paulo) is only okay. Outside of the US, many Marriotts serve Coke products. There is a JW in Quito now, it wasn't open when I was there...

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Henry Bright Guest

I stayed at the JW Quito two years ago during a trip to the Galapagos. This was the hotel that Silver Seas had their guests stay in prior to the flight to Guayaquil. We were there during the President of China's state visit to Equador. The President was staying at the Hilton but the Chinese Premier was at our hotel. The bus driver that drove us to from the Airport to the hotel from made it clear to us that the extra security was only there for the Chinese officials and not a regular necessity in Equador. We had to go through a metal detector manned by plain closed local security people. Outside surrounding the hotel were police special forces and anti-drug police.

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Oliver Guest

While it looks nice it just feels meh. There are many amazing cheap boutique hotels in Quito which worth a visit.

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Garrett Guest

God, reading about your schedule makes my skin crawl. I function so poorly when I'm tired that I would have probably just been pissed off for the next day or two. Getting up and checking out the lounge? lol forget about it.

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