Following similar announcements from both Marriott and Hyatt, IHG will become the next hotel group to require customers to wear face coverings in indoor public spaces.
IHG will require guests to wear masks
As of July 27, 2020, IHG will require guests at all US and Canadian properties to wear face coverings in all indoor public spaces.
This is generally defined as including hotel lobbies, meeting and event spaces, restaurants and bars, and fitness centers.
For those of you not familiar with IHG, this includes hotel brands like Candlewood Suites, Crowne Plaza, Holiday Inn, Hotel Indigo, InterContinental, and more.
This development follows newly published recommendations from the American Hotel & Lodging Association (AHLA), which has created a “Safe Stay Guest Checklist.”
This is a positive, overdue development. We know that face coverings help slow the spread of coronavirus, and it’s a small way we can do our part to stop the spread while still trying to go about our everyday lives.
The AHLA’s new coronavirus checklist
As mentioned above, this follows the AHLA’s recently published new guest checklist, intended to show how guests can travel safely while also creating a standardized safety experience nationwide. This checklist includes the following:
- Require face coverings in all indoor public spaces and practice social distancing in all common areas
- Choose contactless options, where available, including online reservations, check-ins, and payments
- Consider daily room cleaning, only if necessary; ask the hotel about your options
- Request contactless room service delivery
- Refrain from traveling if you have, or recently had, any symptoms of COVID-19 or contact with anyone diagnosed with COVID-19
Bottom line
As of July 27, IHG guests in the US and Canada will have to wear face masks whenever indoors in public areas. At this point three major global hotel chains have this policy. Hilton is noticeably absent as of now, so I’ll be curious to see if the company follows as well…
What do you make of IHG’s new guest mask requirement?
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