Hyatt Makes Face Masks Mandatory Globally

Update: As of May 2021, Hyatt no longer requires vaccinated guests to wear face masks at properties in the United States.

In late July, most of the major hotel chains started to make face coverings mandatory for guests indoors at properties in the United States. We then saw some hotel groups expand the requirement to other countries in the Americas.

Well, Hyatt is now taking it a step further, and is requiring guests to wear masks globally.

Hyatt’s expanded guest face mask policy

As of September 15, 2020, and for the foreseeable future, Hyatt is requiring guests at all properties globally to wear masks while indoor in public hotel spaces, as well as when moving around outdoor areas. Here’s how Hyatt describes the new policy:

IMPORTANT FACE MASK & COVERING UPDATE: Following medical expert guidance to help reduce the spread of COVID-19, face masks or coverings are required in hotel indoor public areas and when moving around in outdoor areas at all Hyatt hotels globally, with some exceptions, based on local laws or guidance. For specific requirements, please contact the hotel directly or visit the hotel website.

On July 27, Hyatt had introduced a face covering requirement for properties in the United States and Canada, and then as of August 10, the policy was expanded to all properties in the Americas.

Hyatt will require face coverings at properties globally

Where exactly do face coverings have to be worn?

Hyatt is requiring face coverings to be worn in indoor public areas, and when moving around outdoor public areas. Note that:

  • Public areas includes hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers
  • Some guests may be exempt from this mandate, including guests with medical conditions, guests consuming food or beverages in restaurants, guests who are seated outdoors and socially distant, and children under the age of two
  • There are apparently some exceptions, based on local laws or guidance (are there places that prevent hotels from choosing to require masks?!)
  • When Hyatt first introduced its face covering policy in the Americas, there was no requirement to wear face coverings when moving around outdoors, so it’s interesting to see that added

We know that face coverings help slow the spread of coronavirus, and it’s a small way we can do our part to stop the spread while still trying to go about our everyday lives. I’m fully in support of this policy.

Hyatt guests have to wear masks in public areas

Bottom line

Hyatt is now requiring guests at all properties globally to wear face coverings, both when indoor in public areas, and when moving around outside. This follows Hyatt making face coverings mandatory in the US and Canada in late July, and in all of the Americas a couple of weeks after that.

To my knowledge Hyatt is the only major hotel group to now require guests globally to wear face coverings.

What do you make of Hyatt’s guest mask requirement?

Conversations (20)
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August Guest

It's just a mask. It's just two weeks. It's just non-essential businesses. It's just to keep from overwhelming the hospitals. It's just until cases go down more. It's just to keep others from being scared. It's just for a few more weeks. It's just communion or singing. You can still meet. It's just until we get a vaccine. It's just a few side effects. It's just a bracelet. It's just to let people know you're safe to be around. It's just for the coronavirus vaccine. It's just an app. It's just to let others know who you've been in contact with. It's just a few more months. It’s just a video. It’s just an email account. It's just for protecting others from hate speech. It's just a few people. It's just a credit card company. You can use cash. It's just a few places that don't take cash. It's just a little chip. It’s just for medical information & paying for things. It’s just so you can travel. It’s just so you can get your driver’s license. It’s just so you can vote. It's just a statue. It's just a building. It's just a song. It’s just a piece of paper. It's just a flag. It's just a piece of cloth.

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Auspointer Guest

If masks don’t work, perhaps you’d like to recommend that all medical staff stop wearing them?

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Ray Guest

@eric2: I assume you will be paying my fine here in Spain for not wearing one? Or was Spain removed from Europe when I was sleeping?

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RK Guest

@cariverga https://www.wsj.com/articles/face-masks-really-do-matter-the-scientific-evidence-is-growing-11595083298 https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html I think it is fair to say that the evidence for wearing masks is not conclusive. I don't think any expert disagrees with this. That said, the vast majority of experts believe the evidence is strong enough to recommend that masks should be worn, at least in some situations. Most experts around the world, including the WHO, the CDC, and the leading scientific bodies in most Western countries believe the evidence for masks is strong enough to recommend that we all wear one. Even in Sweden, where the experts leading the Government response are lukewarm on masks, they still believe there is likely benefit to wearing them in situations such as public transport. So in short, you and others claiming there is no evidence towards mask efficacy is just flat out incorrect. It is just there is some disagreement as how strong this evidence is. Ultimately, in the likely event that we all wear masks for 12 months and it then turns out that masks were not adding that much benefit in reducing the spread - big deal. It's not like there is any big downside to wearing them. I'd much prefer that to not wearing them for 12 months because we are not 100% certain they work and then it turns out conclusively that wearing them would have saved hundreds of thousands of lives.

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Chris Guest

Please stop going on about masks.

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