How does Westin define “Heavenly Beds?”

By: Ben Schlappig

Published: May 26, 2012

9 comments

I’m a bit confused, and I’m wondering if I’m the only one. One of the reasons I love Westin hotels is because they have Heavenly Beds. I realize bed preferences vary based on the part of the world you’re in (Beds in Asia are consistently firm, in my experience), so for me Heavenly Beds are a selling point for Westin hotels.

However, the past few Westin properties I’ve stayed at internationally have advertised Heavenly Beds, though most definitely didn’t have them (including my stay at the Westin Nagoya). The Westin Nagoya has Westin toiletries and the Heavenly Bedding, but the mattress itself is anything but “Heavenly.”

So does anyone know what standard Westin uses when advertising a Heavenly Bed, or if it’s downright false advertising?

More discussion »

Support OMAAT

Conversations (9)

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Loading comments…

Recent Comments

The latest from the OMAAT community.

Rachel Guest

May 30, 2012, 9:59 pm

I wish I knew! I was looking forward to one in Paris so much, and then we got there and were totally disappointed. Lame, Westin...lame.

‼ 0

Bryce New Member

May 27, 2012, 9:58 am

Just stayed at the Westin in Princeton, NJ and the bed was like a rock. I've stayed there several times before and they've always had what I consider to be the Heavenly Bed so I was quite surprised and uncomfortable to find that my room didn't have one

‼ 0

huntersfo Guest

May 27, 2012, 9:15 am

Must be a regional difference like Fanta.... Same name, totally different product

‼ 0

TravelisFree Guest

May 27, 2012, 7:43 am

It's a Japanese thing to have hard beds. I just stayed at the Hyatt Regency Saipan (the island is like 90% Japanese tourist) and the bed was a rock! Actually, I thought Park Hyatt Tokyo beds were firm too (but not rock hard) but the nicer hotels in the Tokyo area are even softer than the Japanese standard I think. Or Hyatt here is cheap. As for labeling it heavenly... idk.

‼ 0

lucky OMAAT

May 27, 2012, 7:05 am

@ Xandrios -- I expect Heavenly Beds to be the same ones they sell on their website: http://www.westin-hotelsathome.com/bed.aspx

‼ 0