The Grand Hyatt Santiago Is Being Rebranded As A Mandarin Oriental

Well this is sort of sad for us points loyalists. The Grand Hyatt Santiago is one of the nicer Hyatts in South America, and a great property for redeeming points. I stayed here in 2012, and had a fantastic stay.

Grand-Hyatt-Santiago

It’s a beautiful hotel with a great Grand Club, and best of all it even belongs to Amex Fine Hotels + Resorts® and Virtuoso, so you can earn points and stay credits while getting the extra perks associated with those programs. Well, unfortunately the Grand Hyatt Santiago will lose its Hyatt affiliation as of July 31, 2017.

This means that as of July 31, 2017, World of Hyatt members will no longer be able to earn or redeem points at the property, or receive any elite benefits. However, until then you can continue to make bookings for stays after August 1, including points bookings.

GH-Santiago

The Grand Hyatt Santiago will eventually become the Mandarin Oriental Santiago, and will be the brand’s very first hotel in South America. While Mandarin Oriental will take over the hotel as of August 2017, it will initially be named Hotel Santiago. Then the hotel will undergo an extensive renovation, the first phase of which is expected to be completed by August 2018, at which point it will be branded as a Mandarin Oriental. For more information, check out Mandarin Oriental’s press release about the property.

Grand-Hyatt-Santiago

Bottom line

It’s interesting to see Mandarin Oriental opening their first property in South America. The Grand Hyatt is a great hotel, and I’m sure they’ll even make it much better. However, as someone who loves points, I’m not thrilled about the hotel losing its Hyatt affiliation, given what a good use of points this property was, and the benefits you receive with elite status. However, I’m sure others will be excited about Santiago getting a “true” luxury brand.

What do you make of the Grand Hyatt Santiago being rebranded as a Mandarin Oriental?

(Tip of the hat to LoyaltyLobby)

Conversations (19)
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Craig Jones Guest

The Hyatt was lovely. I stayed there at least 3 times. But Hyatt cancelled 117,000 of my points and I will never stay at a Hyatt again. I hope Mandarin can make a go of it there!

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Mazarin Guest

People mention the Renaissance and San Cristobal, and even the W - but why is everyone forgetting the Ritz? It's by far the nicest large hotel in Santiago. Why MO has taken on the tires and rather hideous Hyatt is beyond me. Even after renovations, this property reduces the MO brand and it's strange that this is how they decide to enter the market in SA.

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Ray Guest

The Grand Hyatt was a great hotel to stay for business or pleasure. I have stayed there for 15+ years and always enjoyed it. How could Hyatt let them go is a question that I would like an answer to. Now, the only option is the Hyatt Place which is horrible, what was Hyatt thinking??? Looking at the W for my next stay...

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Andy Diamond

I've stayed certainly about 20 times at the Grand Hyatt Santiago, mainly while I had a project in Chile between 2011 and 14. Most recently I stayed on a leisure trip over last New Year. As others said, it's a great hotel and an even greater Club lounge. Also staff was very loyal and excellent. Now, as the frequency of my visits to Chile has decreased, recently, and my loyalty to Hyatt will end in early 2018 due to the World of Hyatt changes, the property leaving actually helps me getting over changes.

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European Son Guest

@ Kelly T - The hard sell for Hyatt visible across the blogs might have something to do with the fact that Hyatt recently started paying out bloggers for referral links. Suddenly, everyone shows a GREAT DEAL of interest in the Hyatt card and multiple posts are devoted to it. Surely a coincidence!

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