Delta Pilots Angry Their Jobs Are Being Outsourced

While Delta in general has the best labor relations of the “big three” US carriers, the company’s pilots have had a serious disagreement with management over scope for several years now. The union representing pilots is once again bringing this to the forefront, especially as Delta pilots are about to face layoffs.

Delta pilots complain of “intolerable” outsourcing

The Delta Air Lines chapter of the Air Line Pilots Association (ALPA) is bringing up major scope issues once again, claiming that Delta is outsourcing pilot jobs in an unacceptable way.

Delta Air Lines has spent the past many years building up a global network of airline partners, through a combination of joint ventures and equity investments.

In a note to members, ALPA is expressing concerns about how the pandemic has reduced flying to negligible levels, and that as flying is added back, Delta’s joint venture partners are recovering flying faster and disproportionately compared to Delta.

The union provides the following examples of how flying is being added back with joint venture partners:

  • Across the Pacific, Korean Air operates 39 flights per week, while Delta operates 15 flights per week (so Korean Air is operating ~72% of flights)
  • Across the Atlantic, Air France operates 39 flights per week, while Delta operates 18 flights per week (so Air France is operating ~68% of flights)
  • Also across the Atlantic, Virgin Atlantic is operating six additional flights per week compared to Delta

Just to be clear, in each of these cases Delta not only owns a stake in the airline, but also has a joint venture. With a joint venture, airlines share revenue, meaning that Delta benefits even when a partner airline adds flights.

The letter from the union to pilots goes on to state the following:

This is intolerable. Delta must honor our scope agreements, especially with Delta pilot jobs at imminent risk. We cannot allow our flying to be outsourced to foreign carriers while management is threatening Delta pilots with furloughs.

Delta spent billions on failing international partners; money that we could certainly use during these difficult times. We cannot change management’s previous decisions to sink billions into these carriers. Still, we can enforce our scope language and insist on equitable flying in the future. When international travel returns, Delta needs to be ready to offer customers our premium product world-wide.

Delta pilots & management have long had scope disagreements

Delta pilots are in the right here

Some might be inclined to say “whiny unions, the pilots should just be happy to have jobs right now.” The truth is that the pilots actually are in the right here, even if this might not seem like the ideal time to pick this fight.

First of all, a key part of Delta’s global airline strategy has absolutely been to outsource flying to other airlines. Last November Delta’s CFO more or less admitted this. During an investor conference he stated that the transatlantic joint venture enables Delta to “broaden the network internationally and globally with a much more effective return on invested capital formula than it would be for us to buy widebody airplanes and go out and grow that organically.”

From the perspective of pilots, who primarily benefit from Delta actually adding more flights on its own metal, I can understand how this is frustrating.

But it’s not just that these actions have caused frustration, but rather management has actually been violating the agreement with pilots.

The union claims that Delta has committed 21 scope violations during this contract cycle, including 10 related to Korean Air, seven related to Aeromexico, three related to WestJet, and one related to the A350.

Th union has won grievances against the airline related to scope, and settlements have even been reached for pilots.

The union even has a special website set up for this issue — dalscope.org — which has all kinds of details about the terms being violated (including some videos that provide a good rundown of what’s going on).

While this might not be the opportune time to point out flying imbalances between Delta and partners given the extraordinary circumstances, I also can’t blame pilots for bringing it up, as their jobs depend on it.

Delta pilots are facing significant layoffs come October, and pilots feel like there would be fewer layoffs if Delta weren’t outsourcing so much of its flying to partner airlines.

Delta pilots don’t like how much transpacific flying Korean Air is doing

Bottom line

Delta pilots have long been in a dispute with management over the way that a disproportionate amount of growth has been on partner airlines. In many cases Delta is violating its scope agreement with pilots, and the union has won.

While pointing out the imbalance of flying at this very point might seem petty given the circumstances, I can’t blame pilots, as their jobs are at risk.

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Concerned Guest

The pilots shouldn't be to surprised about this; Delta along with most large companies have been doing this a long time in IT. Delta 6+ years back or so worked with a company out of Malaysia for IT workers. Yes they were still out sourcing. Teresa Wise retired and they brought in Rahul (can't remember last name). Soon after the Malaysian firms were replaced with ones from India like Tata. Next existing US firms needed to give up about 25% of their contractors to the companies from India if they wanted to stay on preferred vendor list. To top it all off Delta then outsourced all database and infrastructure teams (around 100+ employees) again to Tata etc. So is it surprising that they are looking at down sizing the only unionized work force at Delta? Why does the US bail them out each time there is an economic downturn since all they seem to want to do is move as much work off US soil? People are told to have 6 months worth of cash on hand for emergencies; why not businesses too? Just my 2 cents worth

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B Guest

“big three”? Lol. Pretty dated. More like big four. Passengers enplaned 1 Southwest Airlines WN 162,681,079 2 Delta Air Lines DL 162,493,994 3 American Airlines AA 155,784,648 4 United Airlines UA 116,255,636 5 JetBlue Airways B6 42,836,468 6 SkyWest Airlines OO 42,328,839 7 Alaska Airlines AS 35,452,332 8 Spirit Airlines NK 33,868,007 9 Frontier Airlines F9 22,666,424 10 Republic Airways YX 18,844,915 Revenue passenger miles 1 Delta Air Lines DL 217,588,834,818 2 United Airlines UA 213,118,930,464 3 American Airlines AA 212,832,519,225 4 Southwest Airlines WN 131,348,644,590 5 JetBlue Airways B6 53,619,355,173 6 Alaska Airlines AS 50,357,433,518 7 Spirit Airlines NK 35,245,226,424 8 Frontier Airlines F9 24,166,696,466 9 SkyWest Airlines OO 22,627,549,294 10 Hawaiian Airlines HA 17,792,113,608 Source https://www.bts.gov/airline-rankings-2019

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Richard Guest

This sounds like a good business strategy for Delta. Also sounds like a good way for the union to show everyone why members should keep paying union dues, which is a good business strategy for the union. The only ones losing out are the highly trained, at-risk pilots. The ones who are actually doing something worth anything.

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CC Guest

Keep in mind that all these airlines have different strategies than Delta. Delta (and U.S. Carriers) by far serve Americans and people traveling to/from America and depend on the domestic market as feed. A Lot of foreign airlines connect the world through their home country ( and usually one hub airport). For example, a passenger might fly from Hanoi Vietnam, to Seoul to LAX via KE ... but I highly doubt any passenger would fly from Seoul to Atlanta to London via Delta. Not to mention that it's much easier to add a flight for them from one airport vs. US airlines having to decide which of their hub gets the flight and then domestic connectivity/feed from there. Brazil and the US have a fairly similar network/pandemic situation. LATAM and Delta are much more comparable right now than AF, KE, and VS. Also keep in mind that each of these countries have largely opened up and their citizens are free to move about the country and internationally without as strict rules as Americans. Americans can barely travel between states without strict quarantine measures. And which American is really travelling with all that in place? While Delta sure has violated scope clauses in the past, I disagree with this being a violation due to the pandemic. In this case, Delta is doing what's right for the business until American demand for travel returns. Maybe some senior pilots are mad they will be displaced off they higher paying wide body aircraft? For Delta to add flights back, the country needs to get this pandemic under control within its borders like other counties has.

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Andrew Ying Guest

Also, Korean Air had more flights prior to this pandemic. What was the ratio before the pandemic? I would say Delta was smaller going into the pandemic. Similar logic should be applied to transatlantic as well.

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