KUDOS: Delta Now Allowing Previously Booked Tickets To Be Changed Without Fees

has anyone else experience a problem canceling flight reservations. my flight leaves in 2hrs and I can not get through to delta they used to try to call you back after some incredible wait time like 6hrs and 4 min.... insane but all the more they finally quit offering to call you back and simply say if your flight scheduled for this week call again later!!! going through priceline is no better. Trying to cancel online is impossible. The Delta site says this service is not available at this time please try again later. I lost my ticket I am sure because I couldn't cancel. I have trip protection but you have to cancel of course and to make it worse the reason I had to cancel is because booking.com screwed up and the property owner sent me and email saying property I had reserved (not booking.com the property owner!!) when I contacted booking.com they were going to charge me a cancellation fee. later they finally say you will get a complete refund. My reservation was 125.00 for one room apt for 5 days and this was located a mere half mile from the friends I would be visiting. Rebooking in the 2 days I had left left me staying at a hotel 4 miles away and for 350.00. Who is responsible for all of this shit? if its corona virus my trip protection say it does not cover due to epidemics lol. Insane!

I don’t see how delta is doing us any favors. I need a full refund, not a credit or voucher. I don’t know where or even if I will be going on a vacation within a year from now. Definitely not by December 2020. And if I do, it may not be with Delta. These airlines are asking for and will be getting billions in financial help from the feds, but we are at the mercy of their greed. Let’s see if they do the right thing.

Ok, So Lisa here with a ticket for travel domestic RT March 22-25 2020 and expires 8/25/20 one year after booking. I went on line and did a change to a LATE SEPTEMBER 2020 RT (past that one year expiration . The Delta.com site let me do it and did not charge the change fee. It charged a small difference in ticket cost . I note: but there were a bunch of flight and seat options where it said "BOOK NEW TICKET" and I could not select that flight or class. In the return the square was a complete blank white space but when I clicked on it , it carried through. Of course with this craziness the flight might be N/A ...but I wanted to let you all know that on line I could change to beyond that ticket expiration date of 8/25/20. Again..it's for domestic travel. Also I did call the booking number for Delta for kicks while I was doing all this and at no time did they say " your hold time is a gazillion hours" or "put in your number and we will call you back". This was Wed Mar 18 mid AM eastern.

This policy isn't the greatest here, despite these people gushing over how generous Delta is. In fact it's horrible, because they're essentially keeping your money. Me, I'm going to wait until the literal last minute before I cancel, in case they cancel the flight itself, which is likely at this point. A truly generous policy would be to offer monetary refunds, not force me to book a trip somewhere that I may not even need to take. I don't need to go to my original destination in any event, because the need is time-sensitive and won't exist after my flight date. Delta Airlines is not our friend, people. They will find any way permissible to extract money out of us, even if we don't fly. Which is why they are also not including the cancellation fee as part of the e-voucher, to keep that money on their books even longer.

It's said you can reschedule one time to the flight on/before Dec 31. How do I know when it will be safe to fly to UK again? It may not be in 2020.