Ouch: Cathay Pacific Crews Get Brutal New Schedules Due To Quarantine Requirement

Cathay Pacific crews have been asked to volunteer for incredibly unpleasant schedules over the coming months, due to Hong Kong’s new crew quarantine requirement.

Hong Kong’s new crew quarantine requirement

Hong Kong has had one of the strictest testing and quarantine requirements since the start of the pandemic. While air crews have had to get tested frequently, they’ve been exempt from the quarantine requirement. That will finally be changing.

As of February 20, 2021, air crews arriving in Hong Kong (with few exceptions) will be subjected to a 14-day quarantine in a hotel, plus seven days of medical surveillance thereafter.

On the surface I can see both sides here. On the one hand, if you’re trying to basically eliminate any chance of coronavirus being imported then this seems reasonable. On the other hand, even New Zealand doesn’t have such a strict requirement for crews — New Zealand just requires crews to quarantine for two days and then get tested, before being able to resume their lives.

With these new requirements taking effect, it’s interesting to see how airlines are coping with this.

Air crews in Hong Kong will be subjected to a quarantine

Cathay Pacific’s creative crew quarantine solution

Airlines were understandably opposed to this new quarantine requirement. This will not only be costly, but also incredibly challenging logistically.

Per Bloomberg, we now have an idea of how Cathay Pacific will handle this new crew quarantine requirement. Crews have been asked to volunteer to work 49 day cycles. Here’s how this will work:

  • Crews will work for 21 days straight, and any nights they spend in Hong Kong will be at Cathay Pacific’s own Headland Hotel
  • Crews will then have to quarantine for 14 days in a hotel in Hong Kong
  • Crews will then get 14 days off, the first seven days of which they’ll have to spend under medical surveillance

Cathay Pacific crews will start working 21 days straight

In other words, crews will be flying and quarantining for a total of five weeks, and will then get two weeks off, one week of which will be under medical surveillance. Cathay Pacific has allegedly gotten enough employees to volunteer for this, rough as the arrangement sounds, especially for those with families.

What happens to crews that didn’t volunteer for this arrangement? Well, there are some flights that are exempt from this, including the following:

  • Flights to & from mainland China, Taiwan, and Macau
  • Flights with a layover in Anchorage (which is a big cargo hub for Cathay Pacific)
  • Direct turnaround flights

Crews that didn’t volunteer will primarily be rostered on these flights. Presumably the pay will be significantly better for employees who did volunteer, given the number of flight hours they’ll likely accrue over the course of three weeks of (primarily) long haul flights, compared to the occasional same day turn.

It has been stated that Cathay Pacific believes the crew quarantine requirement will add as much as 400 million HKD (~52 million USD) to its monthly cash burn. Unfortunately Cathay Pacific recently closed all of its US and Canada flight attendant bases, or else using those crews could have been a useful way to at least somewhat circumvent these restrictions.

January was one of Cathay Pacific’s roughest months ever — the airline carried just 30,410 passengers the entire month, which is an average of under 1,000 passengers per day. The airline had a record-low average load factor of just 13.3%.

Cathay Pacific’s January load factor was ~13%

Bottom line

Hong Kong is introducing a new air crew quarantine requirement as of next week, requiring arriving crew to quarantine in a hotel for two weeks, and then undergo medical surveillance for one week.

Cathay Pacific will be most impacted by this, given that it’s Hong Kong’s largest airline. Not only will this be extremely costly for the airline, but it will also be tough on crews that volunteer for this arrangement, as they’ll be without family for five weeks at a time.

(Tip of the hat to SINJim)

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David Diamond

@Filo So you ask for a rational discussion, but have ignored my request for some credible citation to back up your claims, and offered none (my personal sphere of acquaintances seem to share my opinion doesn’t count as evidence).

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Filo Guest

@David I didn’t say my country was ‘poorly managed’, that’s a bit if a generalization. I wish other countries had our rate of vaccination, tho. l don’t assume your profession, but I am decent at recognizing colleagues, and don’t know of any colleague who expresses such opinions as yours, so I assumed, please don’t take offense. I have to right to just hope you are not in the medical profession, with the exaggerated claims and the berating attitude towards other posters. You can believe or not my credentials, that’s not the point. You can also claim to be an expert (as people can claim everything on the internet, you said) but you need to be reminded that accusing someone else of co-responsibility in the death of 1/2 M people is not a joke, and we’re here to read about aviation news from the world we all miss and for the chance of mourning and even venting about the drastic changes in our lifestyle. @Andy is right, who would care about the Cathay FA requirements when some of us work 60+ hours a week (and we can’t even go on vacation)? So please chill, you should maybe abstain from participating in a rational discussion until your anger clears a bit, because I am sure you’re no fool and you don’t want to look like one.

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Andy Diamond

Well, after 11 months working 14 hours per day (with one week of vacation in July and two weeks in December/January) in order to adapt our operations to COVID, I fully understand the amount of sacrifice the pandemic requires to millions of workers, including Cathay crew, but really by no means only them. I actually think their schedule is quite relaxed with two weeks off (out of quarantine) every 5 weeks. I don't know anyone (except those furloughed) who had so much leisure time over the last year, to be honest.

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David Diamond

@Filo You realize you’re discussing whether other countries should close their borders right? *Their* country, not your poorly managed country right? Their closures and contact tracing are completely justified, considering they didn’t take mess up like the West, and can control the spread through those measures (and have successfully done so). If we are going to play appeal to authority, then your opinion does not outweigh the collective medical opinion of multiple national and international health orgs, and their epidemiologists. So in this case, your opinion is a niche, anti intellectual one (especially when you aren’t even providing any data to substantiate your own point). Interestingly, you’re also making assumptions about my profession, while making unsubstantiated claims about your own. You can claim to be anything on the internet.

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Filo Guest

@David You can ask Tim Dunn to argument his points, which are worth consideration and not just ridicule simply because there are no strong, unbiased, controlled data that show all he claims is wrong, and he’s not just negating the facts that we are in a pandemic But It has been more than ONE year and I repeat this is a pan-demic, not anymore an epi-demic, and whether we like it or not it will become en-demic All you need to do is to explore the deep meaning of these words, to realize that asides from their window dressing purposes, testing, contact tracing, quarantining, the national guard receiving pax from domestic flights at JFK, the flashy temperature scans at the gym, maybe even closing Broadway or again the US Open, etc etc etc are way too late and are not anymore the way to move forward When i say 100% virus-free (they even somewhat ridiculously call the flights covid-free) refer to the policies (which several countries follow, but which hong kong champions) of complete border closures and of those that burden with multiple combined restrictions (preflight and postflight testing, quarantine, post-quarantine testing etc) healthy individuals who fly for work or for reason other than tourism, while failing to protect the true categories at risk who are already within the borders. All in the delusional aim to completely eradicate the virus from individual countries. And this is not just an opinion, David, this is medical school, mph, phd, clinical and research experience, so, yes, in this case my opinion counts more than yours -no offense-, of course, my friend

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