Brussels Airlines Offers Chauffeur Service?!?

File this under “something I’ll probably never use, but had no clue about and find kinda interesting.”

Brussels Airlines’ chauffeur service

I’m not sure if this is currently being offered or not (due to the pandemic), but it appears that Brussels Airlines offers a chauffeur service when arriving at and departing from Brussels Airport. Am I the only one who had no clue about this?

The eligibility requirements are interesting. Rather than being tied to booking full fare business class, it’s based on how much your ticket costs. You’re eligible if:

  • You’re a single passenger with a minimum fare of €2,500 excluding taxes
  • You’re two or more passengers traveling to or from the same European address, with combined fares of €2,500 excluding taxes
  • Flights must be marketed and operated by Brussels Airlines, and you must have booked your ticket through the airline
  • You must be traveling long haul, to & from Africa or the United States

Brussels Airlines’ new A330 business class

With this service, you can both be picked up at Brussels Airport upon your arrival there, and can also be driven to Brussels Airport upon your departure.

According to Brussels Airlines, the chauffeur service can take you to any of the following places:

  1. Aalsmeer, Amsterdam, Breda, The Hague, Dordrecht, Eindhoven, Haarlem, Hilversum, Maastricht, Rotterdam, Tilburg, Terneuzen, Utrecht, Zaanstad, Zoetermeer, and all other Dutch cities between Brussels and these cities.
  2. Lille, Arras, Cambrai, Abbeville, Amiens, Boulogne-sur-Mer, Douai, Dunkerque, Maubeuge, Calais, Saint-Quentin, and all other French cities between Brussels and these cities
  3. Luxembourg and all other Luxembourgish cities
  4. Bonn, Cologne, Leverkusen, Solingen, Krefeld, Düsseldorf, Mönchengladbach, Duisburg, Essen, Wuppertal, Dortmund, Bochum, and all other German cities between Brussels and these cities

In some cases those are some shockingly long distances. For example, Brussels to Dortmund is about 270km, and that drive takes about three hours.

To book this service you have to contact Brussels Airlines’ service center.

It’s not entirely clear what kind of a car you’ll be driven in, but it is called a chauffeur service, so I’d assume they’re not putting you on a bus or train. If that’s the case, this is quite a generous offer. For example, looking at Blacklane, the cheapest chauffeur service from Brussels to Dortmund would be over €500 one-way.

This is kind of surprising…

Back in the day we saw quite a few airlines offer a chauffeur service. However, over times this is a perk that many airlines have eliminated, and those that still offer it have largely added a lot of restrictions.

This service being offered surprises me on quite a few levels:

  • In Europe train travel is largely pretty efficient and civilized, so there’s less need for a car service to & from Brussels than in many parts of the United States, the United Arab Emirates, etc.
  • Brussels Airlines has historically been considered the least premium of the Lufthansa Group long haul airlines (with the others being Austrian, Lufthansa, and SWISS), so it’s interesting that it’s also the only airline to offer this service in Europe
  • Most airlines tie chauffeur service eligibility to booking a specific fare type, while Brussels Airlines bases it on how much you spend on your ticket, which is an interesting metric, especially since you can combine fares of multiple passengers

Brussels Airlines A330

Bottom line

Brussels Airlines offers a chauffeur service for those who are flying long haul and spend at least €2,500 combined on tickets. The chauffeur service is valid for drives of up to a few hours in some cases, which sure is generous.

At this point Brussels Airlines is one of the only airlines in Europe still offering this service, which you wouldn’t expect, given that it’s not a particularly premium airline.

Has anyone ever used Brussels Airlines’ chauffeur service?

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Maria Martin Guest

The taxi services you mentioning is the most expensive a rip-off taxi! they pay their drivers 25% of the amount which is paid by the customer, they take a huge commission. Do not recommend booking this taxi, better to choose local ones at a normal price! A normal price from Brussels airport to Brussels city centre is around 40 euros for a business car, where is blackline charges 70 euros

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airlittoral Guest

I worked at SN for 10+ years and I think it more or less always existed, as least for as far as I can remember. It's not widely communicated but will mostly be used for some corporate contracts, mostly to Africa as a way to differentiate from AF/KL who might have better connections. Not sure how successful it is, though.

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KK13 Diamond

So, buying the tickets using points won't be valid for this promotion then?

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Hudute Member

My family and I used this service a few years back. We were living just south of Bonn, it made the flights from Brussels cheaper than flying from Frankfurt and having to park the car there. If I remember correctly the car wasn't especially fancy though (we were a party of four, for what that info is worth).

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Endre Member

I called the HON Circle hotline in Switzerland and initially the agent had no idea, but double checked and said you can indeed request the limousine service if you booked your flights exclusively through SN

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