Virgin Atlantic Updates Gender Identity Policy

Virgin Atlantic has historically been a pretty progressive airline, especially when it comes to LGBTQ+ policies. The airline has today unveiled an updated gender identity policy, and the airline even has a pretty catchy campaign to promote it.

Virgin Atlantic removes gendered uniform requirement

Virgin Atlantic has today launched an updated gender identity policy, giving pilots, flight attendants, and ground teams, the option to choose the uniform that best represents them, regardless of their gender, gender identity, or gender expression.

As it’s described in the press release, this cements Virgin Atlantic’s position as the most inclusive airline in the skies. Virgin Atlantic will let employees choose either the red or burgundy uniforms, depending on which best reflects them.

To go along with this, Virgin Atlantic is rolling out optional pronoun badges for all both employees and those traveling with the airline, intended to allow everyone to clearly communicate and be addressed by their pronouns. If customers would like to have one of these, they can ask for their preferred badge at the check-in desk or Virgin Atlantic Clubhouse.

Virgin Atlantic has also updated its ticketing system to allow for those who hold passports with gender neutral markers to select “U” or “X” gender codes on their bookings, as well as gender-neutral titles, like “Mx.” Currently only travelers from select countries (including the United States, India, and Pakistan) are able to hold these passports, and travelers must travel on the codes that match their passports.

Here’s how Juha Jarvinen, Virgin Atlantic’s Chief Commercial Officer, describes this new policy:

“At Virgin Atlantic, we believe that everyone can take on the world, no matter who they are. That’s why it’s so important that we enable our people to embrace their individuality and be their true selves at work. It is for that reason that we want to allow our people to wear the uniform that best suits them and how they identify and ensure our customers are addressed by their preferred pronouns.” 

Meanwhile here’s how Jamie Forsstroem, a flight attendant at Virgin Atlantic, describes this development:

“The updated gender identity policy is so important to me. As a non-binary person, it allows me to be myself at work and have the choice in what uniform I wear.”

Virgin Atlantic’s campaign with Michelle Visage

To coincide with the launch of this new policy, Virgin Atlantic has released a couple of videos featuring Michelle Visage. There’s the below 30 second clip, showcasing the new policy.

This is all part of Virgin Atlantic’s “Be Yourself” campaign. Earlier this year, Virgin Atlantic unveiled the “See The World Differently” ad, intended to showcase diversity by highlighting some of Virgin Atlantic’s more flexible policies around appearance.

Furthermore, back in 2019, Virgin Atlantic replaced its “Flying Ladies” with “Flying Icons,” also intended to be more inclusive.

Virgin Atlantic no longer just has “Flying Ladies”

Bottom line

Virgin Atlantic has updated its gender identity policy for uniforms, and employees can now wear the uniforms that they feel best represents them. This is Virgin Atlantic’s latest move to be more inclusive, as the airline has also given employees a lot more latitude with makeup, tattoos, and more.

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Dempseyzdad Diamond

Awww...triggered? So insecure in your own life you have to attack complete and total strangers for living their life as they want. These people do not bother me in the least, even though I may not agree with them. Why should it bother you?

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Duck Ling Guest

What is interesting is that this new policy has had quite a lot of kickback from Virgin crew themselves. Why? Airline crews are paid a variety of ways but generally the longer the flight the more the hourly rate. And, the more expensive food is in the destination country, the higher the meal allowences paid. So, there are popular and unpopular trips. And this isn't solely down to the money factor but also the desirability of the destination. 24 hours in NYC is generally more preferable than 24 hours in Lagos for most crew, However....a cis male cabin crew member wearing a female cabin crew uniform to say Islamabad or Dubai or Lagos...I mean you get the gist. It ain't gonna go down well. So, Virgin have given an exemption to the crew that self identify as 'other' and choosing to wear an alternative uniform from being rostered those routes. This has understandably upset many of the other crew who will have to continue to serve these 'unpopular' destinations.

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makesense Guest

I am fleeing all corporate brands who do virtue signalling - I find it disgusting to use a human cause or a social aspect to, at the end of the day, make money. That's really ok for non-for-profit but for corporate brands, that stinks.

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iamhere Guest

Allowing the staff to chose the uniform is one thing, but having the gender neural on boarding cards will create problems for people especially if they are flying to countries that don't accept this (either society, politics, and/or the systems). Consider if you got one of those passports or boarding passes and you go to somewhere that is not equipped to handle it then what do you do. We have to understand that a lot of the world's functions are not set up for this.

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Dave Guest

“At Virgin Atlantic, we celebrate diversity. That’s why we’re giving all our staff the choice of red, or maroon”

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