When Hotels Invent Their Own Geography

It’s an old Southern California adage that the name “Beverly Hills” carries such cachet that pretty much any nearby real estate listing will claim to be located in “Beverly Hills-adjacent.”

As the very 1980’s allure of Beverly Hills has faded and Los Angeles as a whole has become more cohesive, I’ve found no one really says “Beverly Hills-adjacent” anymore, though I’ve noticed a few hotels just outside the city limits will attach to the Beverly Hills label, for obvious reasons.

The 1980's called and they want their signifier of wealth back
The 1980’s called and they want their signifier of wealth back

The Four Seasons Los Angeles at Beverly Hills, the SLS Beverly Hills and the Mr. C Hotel Beverly Hills, for instance, are all technically located in the City of Los Angeles, although in each case within a block of the Beverly Hills city limit. So while it’s a bit of a stretch, it’s not an outrageous one by any means.

However, I searched for hotels in L.A. next week for a friend and encountered the “W Los Angeles – West Beverly Hills,” which I’d never seen before. The hotel website even advertises itself as a “newly renovated Beverly Hills hotel.”

W Los Angeles - West Beverly Hills, a "newly renovated Beverly Hills hotel"
W Los Angeles – West Beverly Hills, a “newly renovated Beverly Hills hotel”

This is, of course, the former W Los Angeles – Westwood. Located in the heart of Westwood, which is a community with a very strong identity. Literally across the street from UCLA. You really couldn’t ask for an easier identifier than “Westwood.”

In fact, I guarantee you if you call the front desk of the W Los Angeles – West Beverly Hills and you ask them where they’re located, they’ll answer without hesitation, “oh, in Westwood.”

The W Los Angeles, back when it was located in Westwood
The W Los Angeles, back when it was located in Westwood

Now, West Beverly Hills simply isn’t a thing, unless you live in the fictional Beverly Hills, 90210 universe where Brandon and Brenda and Dylan and Donna and Kelly and Andrea and David Silver all attended “West Beverly Hills High School” because the producers couldn’t get legal clearance to use the name of the actual Beverly Hills High School.

(Ben was literally 6 months old when the show premiered and I feel positively ancient right now typing that.)

Distance from the W to actual Beverly Hills
Distance from the W to actual Beverly Hills

But if you go to the hotel’s website, you might be convinced otherwise, given that the hotel has created a whole history of “West Beverly Hills.”

West Beverly Hills: NOT A THING
West Beverly Hills: NOT A THING

Similarly, the Westin Georgetown, Washington D.C.  and the Washington Marriott Georgetown are located squarely in the West End neighborhood of Washington, D.C., but both hotels pretend otherwise. In fact, the Westin won’t shut up about being “in Georgetown,” for instance:

This hotel in Georgetown offers 10 meeting spaces, with the largest just under 3,400 square feet. Stay connected with wireless internet, available in all rooms for a fee.  Redefine your standards with the exquisite event space in our Georgetown hotel. Any Washington D.C meeting is perfectly planned by our experienced staff. With our central Georgetown location, our hotel is the ideal place for your dream Georgetown wedding.

(Bolding mine.)

Westin Georgetown location, compared to Georgetown
Westin Georgetown location, compared to Georgetown

In fact, it’s a solid 13-minute walk to “central Georgetown.” If you’ve ever walked around in Washington in the summer before, you’ll remember that walk isn’t a pleasant one, unless you enjoy the pit-stain look.

TripAdvisor reviews noting the Westin is, well, not in Georgetown
TripAdvisor reviews noting the Westin is, well, not in Georgetown

Next door to the Westin Georgetown is the Ritz-Carlton Washington, D.C., which doesn’t pretend to be in Georgetown because there’s another Ritz-Carlton (the Ritz-Carlton Georgetown, naturally) which is legitimately in the coveted neighborhood.

Further kudos (I guess?) go to the Fairmont Washington, D.C. and the Park Hyatt Washington, which are also adjacent to the Westin Georgetown but which seem to acknowledge their location with honesty.

Even more hilariously, the Westin in the National Harbor development in Prince Georges County, Maryland is branded the “Westin Washington National Harbor.” Pity the poor soul who books it thinking they’ll end up anywhere near the city’s sights (which are, in fact, a solid 25-minute drive without traffic).

Should Hotels Be Honest About Their Location?

Obviously, we come to expect a bit of leeway with marketing, but do hotels owe an obligation to be truthful about their geography?

I know Los Angeles and Washington, D.C. quite well, so to me the W Los Angeles – West Beverly Hills and the Westin Georgetown, Washington D.C. are more amusing to me than confusing.

But I’d think for most people unfamiliar with a city and booking a hotel, you’d have to rely on the hotel’s representations as to its location. Perhaps “Beverly Hills” and “Georgetown” have greater international name recognition than “Westwood” and “West End,” but does that give hotels the right to pretend to be in those neighborhoods to snag unsuspecting visitors?

As ridiculous as it is for a hotel at 22nd and M Streets NW to claim it’s in Georgetown, at least the duped visitor can walk twenty minutes and end up where he or she intended to be. I feel bad for the guest of the W Los Angeles – West Beverly Hills who thinks he or she is within walking distance, or anything less than a 20-minute drive, from Rodeo Drive (much less the guest who believes that “West Beverly Hills” is an actual place).

Though “truth in advertising” isn’t the rule in every industry in the United States, it’s the reason cheap chocolate-flavored cookies are labeled “chocolaty” and imitation crab is called “krab” (since it’s illegal to call not-chocolate, “chocolate” and not-crab, “crab”).

Should truth in advertising apply to hotel geography, too?

Have you ever encountered a particularly egregious example of “hotel geography” that’s either confused or amused you? Do you think these hotels are simply engaging in brilliant marketing, or questionable ethics?

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lyingthieves Guest

I'm just West of New York City here in California They are nothing more than misleading blood sucking fraudsters trying to persuade unsuspecting naïve guests who may not be familiar with the area They are no different then street whores or those that sell lose 20lbs overnight diet pill claims In fact the street walkers are probably more honest. Let the buyer beware

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AnonAndOn Guest

There are a few other hotels in Georgetown proper aside from the major players (the Ritz-Carlton, the Capella, the Graham, the Four Seasons), though none of them are chain hotels. There used to be another, the Latham, which went the way of the dodo due to earthquake damage being exacerbated by over-ambitious parking garage tunneling and almost took the building that is now the Graham with it. (Prior to becoming The Graham, the hotel that had been on the same site had had to shut down so they could *jack up* an entire section of the building that had settled significantly downward, due to the same issues that condemned the Latham.) Going north along Wisconsin Avenue out of Georgetown, towards and into Maryland, it seems like half the people in whatever the next jurisdiction northward that is perceived as less desirable have taken to calling where they live "North [Immediate-Neighbor-to-South]" versus where they actually are. People will say they live in North Georgetown instead of Glover Park, people living in Rockville will say they live in "North Bethesda," etc., to the point of absurdity. Of course, you also get every hotel that's vaguely anywhere in the vicinity of IAD labeling itself with some form of "airport" or "Dulles," even when they're at least half an hour's drive in traffic away from the place, so it's not as though Virginia hoteliers are without fault. I wonder how many travelers get put off by hotels making grandiose location claims?

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AlexS Diamond

I'm with Nick on this one.. esp. with how much effort the W put into "West Beverly Hills." I don't mind a little bending of the truth, ie: Residence Inn Times Square is 1 block over from Times Sq. (6th vs. Broadway). Close enough. BUT, it should be a reasonable distance from the location. Another bad one is the Marriott Rochester Airport. It's not in Rochester, nor is it near the airport. Nice hotel, just bad name.

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flying_foxy Guest

"West Beverly Hills: NOT A THING" This made me LOL. Thank you.

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jfhscott Member

As for the "Westin Georgetown", the name is a bit inaccurate, but relatively few out of towners would know where a "Westin West End" would be. Indeed, I'd rather find myself in the West End, with the Fairmont and the Park Hyatt, over Georgetown. It is convenient to downtown and a pretty serene setting.

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