What To Do When You Witness Bad Guest Behavior At A Hotel?

I am. Staying in the resort. In front of us there is senior citizens couple i was on the phone talking to family for an important matters. The couple confront me. For several times. Because as what they said i talk so loud which is that is my normal voice & told me. To go inside & closed the door & shut up. I explained to them that for awhile sir/ ma'am because it is an important matters. I was talking with my VISAYAN LANGUGE since i am. A filipino woman. I told them i can't talk inside because of the signal issues. But then they still coming back outside . Because i was outside sitting there to talk. But not just like that even i was listening music to my laptop & the volume is low there is still an issue. So. I just let them be. But this time when they confront me. i talk them back i told them when you talk outside on your phone guys i can even here you but i never say anything. But then they just walk out. I did realized they want to control me. For what am i going to do. Nor they do it because they are senior citizens & they are being stupid because i can't argue/ fight with them because it is under the Philippines law. I will be charged or might be in jail. I never swear or talk shit things not even once. I only talk about our family for the important things. I didn't do any violation. Then the wife threatened me. To report me. in the police. For what violation? To be honest they're kinda pain in the ass. Their stressing me. Until now i can't even sleep.

I would recommend contacting the hotel front desk, let them handle it. A properly trained staff will know what to do. The "key" here, is the properly trained staff. These are precisely the situations I train Hotel Staff to handle. Here are the steps for hotel staff... 1. After the complaint to the front desk, inform the hotel manager, let him or her handle it. 2. The hotel manager should inform another employee to standby as both a witness and potential for a violent altercation. 3. The hotel manager must paint the picture of randomly noticing the issue to avoid retaliation to any guest. 4. Hotel staff involved must remember to "defuse" and "resolve" the situation. Approaching in a non-threatening, calm manner with a smile goes much further to defuse then the "tough guy approach". Always have a offer of resolve. For example, recommend a private area, empty conference room or vacant office. Remember, as hotel management we are here to help guest with problems. 5. If at anytime the person becomes confrontational, back off right away and contact hotel security and or police.

You see this all the time just last week Taipei lounge nice low murmer except one guy on cell German language you could hear him across the room without cursing but still so self important

I would notify staff because they may know if other issues with the person, and it's their job.

I suppose he wasn't British otherwise Lucky would definitely have mentioned that.....