Singapore Airlines New Premium Economy Details (777 & A380)

Last year I first wrote about how Singapore Airlines will be introducing a premium economy product in the second half of this year. They’ve been tight-lipped about the new cabins, though a couple of days ago they finally unveiled the first routes which would feature the new premium economy cabin.

The most noteworthy news with the route announcements (at least from my perspective) was that Singapore Airlines will be cutting first class capacity in half on the 777s which feature premium economy, from just eight to four seats. Of course this will translate into substantially less saver level first class award space.

Anyway, today, Singapore Airlines has unveiled all the details about their new premium economy product.

Singapore-Airlines-Premium-Economy-1

They’ve even set up a dedicated website about their premium economy.

Singapore-Airlines-Premium-Economy-2

To start, here’s a short promotional video about the new premium economy product:

https://www.youtube.com/watch?v=XkDSncrzJxE

Singapore Airlines Premium Economy seat

Singapore’s 777-300ERs will feature 28 premium economy seats, while their A380s will feature 36 premium economy seats.

In both cases, the seats will be in a 2-4-2 configuration, so they have eight abreast seating.

Singapore-Airlines-Premium-Economy-3

For comparison, the A380 usually has ten abreast seating in economy (3-4-3), while the 777 usually has nine abreast seating in economy (3-3-3).

Singapore-Airlines-Premium-Economy
A380 seatmap, including premium economy

Singapore’s premium economy seats will feature 38″ of pitch, so they’ll be comparable to domestic first class in the US.

Singapore-Airlines-Premium-Economy-6

The seat width will be 18.5-19.5″ (presumably the 777 seats will be 18.5″ while the A380 seats will be 19.5″ due to cabin width).

Singapore-Airlines-Premium-Economy-4

The seats will feature 8″ recline, which is quite good.

Singapore-Airlines-Premium-Economy-7

In terms of entertainment, the screens will be 13.3″.

Singapore-Premium-Economy-102

Purely in terms of space, Singapore’s premium economy seat will be industry average. ANA, British Airways, Cathay Pacific, etc., all advertise having roughly 38″ of pitch and 18.5-19.5″ width in premium economy.

Singapore Airlines Premium Economy service

So what will set Singapore Airlines premium economy apart in terms of the onboard product?

  • Three choices of main courses (I think they’ll match economy quality, though in economy there are only two options)
  • The option to Book the Cook, so that you can pre-order your meal from a wider selection of options (which up until now has only been for first & business class)
  • Choice of bread (in economy there’s only one type of roll they serve)
  • Champagne (which isn’t available in economy)
  • Bottled water (only cups of water are available in economy)
Singapore-Airlines-Premium-Economy-8

And presumably service will also be a bit more attentive in premium economy.

Singapore Airlines Premium Economy benefits

In addition to the enhanced onboard experience, premium economy also comes with the following privileges:

  • Priority check-in
  • Priority boarding
  • 35kg luggage allowance (as opposed to the economy allowance of 30kg)
  • Priority baggage handling
  • 110% KrisFlyer mileage accrual (as opposed to the 10-100% economy accrual)
KrisFlyer-Premium-Economy-Mileage-Accrual
Singapore-Airlines-Premium-Economy-5

Singapore Airlines Premium Economy price

As I explained in my previous post about Singapore’s new premium economy, they’re taking out almost double as many economy seats as they’re putting in premium economy seats. On the A380, for example, they’re removing 66 seats and adding 36 seats.

Current A380New A380Change in Capacity
First Class12120
Business Class86860
Premium EconomyN/A36+36
Economy311245-66
Singapore Airlines A380 Configuration Changes with a Premium Economy Cabin

Presumably long term fares have to be at least twice as high as economy for them to turn a profit on the product. Of course that’s an oversimplification, as it doesn’t take into account marketing costs or perhaps seats that would have otherwise been empty, but in general I don’t think it’s an unfair statement.

So how is Singapore Airlines pricing premium economy so far? Let’s take a look at Singapore to Hong Kong. Booking way in advance, here are the available fares:

SQ-Premium-Economy-Price-1

As you can see, premium economy is way more than a “Super Deals” economy fare, while it’s only marginally more than a “Flexi” fare.

The same is true for a ticket between Singapore and Sydney:

SQ-Premium-Economy-Price-2

I’d say the pricing is reasonable, and in general customers will probably get the best value on premium economy if booking close to departure, when the economy fare would be quite high as well, in which case the premium may be minimal.

Bottom line

Singapore Airlines is arguably (I’d say almost unarguably) the all around most solid airline in the world. I haven’t flown longhaul economy in over a decade, but having recently walked through their economy cabin on the 777, I felt like I actually wouldn’t mind flying it. The cabin was spacious (only nine seats per row) and clean, the crew was friendly, and the food actually looked edible.

Singapore-Airlines-777-First-Class-45
Singapore Airlines 777-300ER economy cabin

While I don’t think Singapore’s premium economy is revolutionary in terms of the hard product, when you add more personal space and attentive service to an already amazing product, I think it’s a winner.

Kudos to Singapore on this move, as much as I’m sad to see four seats being removed from the first class of the 777. With how good their business class product is, they’re really creating a unique “inbetween” option here.

What do you think of Singapore Airlines’ new premium economy?

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Cyndy Graves Guest

My husband and I have booked with SA back in September 2015 for Prem Seats only to be told yesterday 21st Jan that our flight which is on the 5th Feb 2016 has no Prem seats and we have been downgraded to economy with a £125 per person voucher to spend on board (win win for them). We paid over £4000 for these tickets and could have purchased economy from another Airline for £750 each ... I am utterly disgusted and there is nothing I can do. Thy have offered a free Prem upgrade on my next flight but sadly I know this will be my last long haul flight . How can they sell these tickets and then say opps sorry we made a mistake but we are not going to upgrade you for free we will just downgrade you and insult you with a voucher to spend on our plane ... surely this is false advertising ?

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Wolf New Member

Tried the PE product on their A380 from SIN-DEL recently. The trip got off to a bad start since the flight left five hours late from SIN. The actual product is just fine- nothing great. The food is the same inedible stuff served in economy with the exception of a few more options from book the cook. The seats are wider (observation only) although I gave never flown on economy on SIA. The cabin isn't really separated from economy so didn't feel so exclusive and the loo is shared with economy and never cleaned (and offers a single bottle of mouthwash so that you can exchange germs with the rest of the Cabin). All in all, seems more like a gimmick except for the slightly wider seats with greater pitch. Oh and the champagne is vile. On the plus side you earn 110% miles.

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Alian Member

What the point of having a product when one can't get access to it.Guess what after the first delay .... its delayed again !!! this time they dumped me down just 1 day before my flight without even the courtesy of informing me (had to find out on my own) and no compensation mentioned and not giving me any solid options for alternatives. So it really seems SIA doesn't care about its reputation.

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redkitty New Member

Hi does anyone know if the B777 are affected by this delay in rollout? Or has anyone else who is travelling PE on B777 been notified of downgrades? I called the CC and they know nothing of course. I have PE tickets booked to visit on SQ305/306 LHR-SIN over X'mas and no one has notified me of anything so far. But seeing all the online articles about what a big mess the cancellations have been, I'm not sure and I prefer to cancel if the B777 are also to be affected and go BA as they have the B787-9 rollout on LHR-KUL with the newish PE for the same period I am travelling so I could do a cheap hop from KUL-SIN if required.

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Joshua Guest

here a review of SQ Premium Economy http://milelion.com/2015/09/06/trip-report-sin-hkg-premium-y/

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