Review: SkyTeam Lounge Santiago Airport (SCL)

Review: SkyTeam Lounge Santiago Airport (SCL)

NAME: SkyTeam Lounge
Airport: SCL
DATE: September 2024
REVIEW RATING:
BEN SAYS: The SkyTeam Lounge Santiago is basic but pleasant. It has comfortable seating, and a decent selection of drinks, but the food leaves a lot to be desired.
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During my two times to Latin America trip, I had the chance to check out a couple of lounges at Santiago Airport, prior to my Delta A350 business class flight.

In a previous installment, I reviewed the LATAM Lounge Santiago, which is exceptional, probably the best lounge in Latin America. Now I wanted to review the SkyTeam Lounge Santiago, which is much less exciting. It’s still okay, and a comfortable enough place to pass some time prior to a flight. However, I doubt this lounge will blow anyone away.

SkyTeam Lounge Santiago location

The SkyTeam Lounge is located in Terminal 2 of Santiago Airport, which is exclusively used for international flights. It’s located in Pier E, which is a bit of a walk from where you enter the terminal. Once through security, just turn right and follow the signage in the direction of Pier E.

Santiago Airport terminal

Eventually you’ll find yourself walking down a corridor to this part of the terminal.

Santiago Airport terminal

As soon as you’re in Pier E, you’ll see the entrance to the lounge on the right.

Santiago Airport terminal

It’s a shared entrance, as both the SkyTeam Lounge and Banco de Chile Lounge are one level beneath the terminal, so can be accessed via the same elevator. Also, did Banco de Chile steal Corona’s typeface, the other way around, or am I losing my mind?

SkyTeam Lounge Santiago exterior

Once on the lower level, the entrance to the SkyTeam Lounge is to the right.

SkyTeam Lounge Santiago entrance

SkyTeam Lounge Santiago hours

The SkyTeam Lounge Santiago never closes, as it’s open 24/7, given that the airport sees flights all hours of the day.

SkyTeam Lounge Santiago entry requirements

The SkyTeam Lounge Santiago follows standard SkyTeam lounge access rules, so it’s open to SkyTeam business class passengers and SkyTeam Elite Plus travelers.

On top of that, the lounge also belongs to Priority Pass, though it can only be accessed through the program if you’re flying on a SkyTeam airline (which I find to be an interesting restriction). I sat near the entrance for much of the time I was in the lounge, and I can’t count the number of people who were turned away, as they weren’t aware of the restriction (this is the only Priority Pass lounge in the terminal).

SkyTeam Lounge Santiago branding
SkyTeam Lounge Santiago reception

SkyTeam Lounge Santiago seating & layout

The SkyTeam Lounge Santiago is 757 square meters (~8,150 square feet), with seating for 154 guests. As you enter the lounge, there’s first a seating area with… well, whatever you call these things, which look like private couches from the back, but are really just a pair of chairs. There’s also some high-top seating along a self-serve bar.

SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago self-serve bar seating
SkyTeam Lounge Santiago self-serve bar seating

Off to the side of this area are two chairs at a shared workspace, as well as a printer.

SkyTeam Lounge Santiago workstations

There’s also a section here that’s roped off, though I’m not sure who that’s saved for. Perhaps for Flying Blue Ultimate members, as both Air France and KLM fly here.

SkyTeam Lounge Santiago VIP area

There’s also an area with a few daybeds, separated by partitions. Don’t expect to get any real rest here (it’s bright and not quiet), but it’s a nice place to lounge nonetheless.

SkyTeam Lounge Santiago rest area
SkyTeam Lounge Santiago rest area

Then there’s one of two main seating areas in the lounge, which is elevated above the other main seating area, up a couple of stairs. This has some chairs, benches, and dining tables.

SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago seating

The lower seating area has pairs of seats arranged facing one another, with partitions between them. For whatever reason, during my visit everyone seemed to want to sit here, rather than in any other part of the lounge.

SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago seating

Lastly, there are a couple of communal counters with a bunch of chairs, which I’d only choose if there are no other places to sit. There are also a couple of dining tables with chairs. This is all in the same area as the buffet.

SkyTeam Lounge Santiago buffet
SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago seating
SkyTeam Lounge Santiago seating

One nice thing about the lounge is that it has windows throughout. The lounge is on the same level as the apron, so you get a different perspective on the action than you’d typically get from the terminal. Views were the only thing missing from the LATAM Lounge. Below you can also see the Delta A350 that I’d be flying to Atlanta!

SkyTeam Lounge Santiago view

SkyTeam Lounge Santiago food & drinks

The SkyTeam Lounge Santiago has a pretty good drink selection. During my visit, there was a self-serve bar near the entrance, with a variety of wine and liquor.

SkyTeam Lounge Santiago self-serve bar
SkyTeam Lounge Santiago drinks
SkyTeam Lounge Santiago liquor
SkyTeam Lounge Santiago wine
SkyTeam Lounge Santiago wine

There were also fridges with soda, water, and beer.

SkyTeam Lounge Santiago soft drinks
SkyTeam Lounge Santiago soft drinks & beer

The main buffet is located in the very back of the lounge, though I find the spread during my visit to be quite lackluster.

SkyTeam Lounge Santiago buffet

Food options included some cold cuts, individually plated salads, fruit, mini sandwiches, bread rolls, brownies, and cookies.

SkyTeam Lounge Santiago buffet
SkyTeam Lounge Santiago buffet
SkyTeam Lounge Santiago buffet
SkyTeam Lounge Santiago buffet

The only hot option during my visit was soup.

SkyTeam Lounge Santiago buffet

There were also a couple of coffee machines here, plus a selection of tea and soft drinks.

SkyTeam Lounge Santiago coffee machine

So while the selection wasn’t terrible, it was a far cry from the LATAM Lounge, which had a massive choice of hot and cold food, cocktails made by bartenders, barista coffee, etc.

SkyTeam Lounge Santiago bathrooms & showers

The SkyTeam Lounge Santiago has bathrooms and showers in the back right corner of the lounge.

SkyTeam Lounge Santiago hallway to bathrooms

The men’s room has three sinks, three urinals, and two stalls, and seemed to be well maintained.

SkyTeam Lounge Santiago bathroom
SkyTeam Lounge Santiago bathroom
SkyTeam Lounge Santiago bathroom

The lounge also has two shower suites, each with a sink, toilet, and walk-in shower.

SkyTeam Lounge Santiago shower room
SkyTeam Lounge Santiago shower room
SkyTeam Lounge Santiago shower room
SkyTeam Lounge Santiago shower room amenities

Bottom line

The SkyTeam Lounge Santiago is a perfectly okay contract(ish) and Priority Pass lounge. It’s nice and bright, it wasn’t too crowded, and the drink selection was decent. That being said, I thought the food selection was pretty underwhelming, with the only hot option being soup, and even the cold options not being all that substantial. Furthermore, I’d describe the lounge’s decor as being rather basic, as is the case at all SkyTeam branded lounges, in my experience.

If this is the only lounge you have access to, then of course this is what you should use. However, if you have access to this or the LATAM Lounge (like when flying Delta), then the choice is incredibly obvious — don’t bother with this lounge!

What’s your take on the SkyTeam Lounge Santiago?

Conversations (12)
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  1. DENDAVE Member

    Air Canada sends their business passengers here, too. When I was there, it was busy but not packed. I remember not being too excited about the food. I enjoyed the apron views, but there wasn't much action anywhere close to watch.

  2. Darren Holmes Guest

    It's when you have a number of little things missing, they all start to compound and create a bad lounge. For example, a printer but no computer? What if I don't want to connect my laptop to their printer for fear of malware?

    Really surprising the quality of the food looks to be so poor.

  3. Arturo Guest

    I recently visited this lounge before a DL flight to ATL. Where the soup is, there was a QR code to order food and they deliver it directly to where you’re seating. Don’t remember the complete options but there was one with chicken and one with pork.

  4. Luis Guest

    Just a nerdy fact: Banco de Chile was founded in 1893 and has operated with the same type font ever since. And Corona was founded in 1925, so I guess Corona stole the type font, lol.

    Regarding the Lounge, lucky you for having so much space available. I visited the lounge last year when flying with Aeromexico, and the lounge was PACKED. It is rather luckluster when compared to Latam’s, even the entry lounge...

    Just a nerdy fact: Banco de Chile was founded in 1893 and has operated with the same type font ever since. And Corona was founded in 1925, so I guess Corona stole the type font, lol.

    Regarding the Lounge, lucky you for having so much space available. I visited the lounge last year when flying with Aeromexico, and the lounge was PACKED. It is rather luckluster when compared to Latam’s, even the entry lounge from Latam has more food options. But it’s nice to see planes up and close, especially considering SCL’s new layout hid everything to passengers.

  5. DR Guest

    Can you clarify if Priority Pass with LATAM flights gain access? I have read mixed things online about access being allowed given LATAMs partnership/relationship with Delta (and that the flight is codeshared) but want to make sure.

  6. Throwawayname Guest

    The amount of natural light in that lounge is phenomenal. I would have loved it even without catering. The lack of hot food isn't really an issue because, at least when I visited last year, the chilled stuff was very good, and so was the wine.

  7. Sel, D. Guest

    Breaking lounge news: Centurion now has an in-app waitlist like Cap1. Hooray!

  8. glenn t Guest

    Anyone turned away from this lounge has been done a big favour.

    1. InceptionCat Gold

      Was there 2yrs ago and there was a different priority pass lounge. Not sure if it was Primeclass. It was a tiny lounge at a corner. At that time the LATAM lounge was not serving alcohol but this one did.

    2. InceptionCat Gold

      I see that I somehow replied to you. It was unintentional.

  9. Mundeandoconnico Guest

    Actually both Air France and KLM fly to SCL

    1. Ben Schlappig OMAAT

      @ Mundeandoconnico -- Whoops, not sure why I assumed they didn't. Thanks for the correction, I updated the post.

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Arturo Guest

I recently visited this lounge before a DL flight to ATL. Where the soup is, there was a QR code to order food and they deliver it directly to where you’re seating. Don’t remember the complete options but there was one with chicken and one with pork.

1
Mundeandoconnico Guest

Actually both Air France and KLM fly to SCL

1
DENDAVE Member

Air Canada sends their business passengers here, too. When I was there, it was busy but not packed. I remember not being too excited about the food. I enjoyed the apron views, but there wasn't much action anywhere close to watch.

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