- Introduction: Le Premier In The New La Premiere
- Review: Avianca-TAP Lounge Miami Airport (MIA)
- Review: Avianca Business Class Airbus A320 (MIA-BOG)
- Review: Avianca Diamond Lounge Bogota Airport (BOG)
- Review: Avianca Business Class Boeing 787 (BOG-CDG)
- Review: Courtyard Paris Charles De Gaulle Airport (CDG)
- Review: New Air France La Premiere First Class Suite Boeing 777 (CDG-JFK)
For the highlight of my Le Premier in the new La Premiere adventure, I flew Air France’s brand new Boeing 777-300ER La Premiere first class on the 7hr35min flight from Paris (CDG) to New York (JFK). What made this particularly noteworthy is that it was Air France’s first commercial flight with its much anticipated new first class product.
Air France is known for its incredible first class, and the “old” first class was already one of the best in the world. But my gosh, Air France really took it to the next level with its new cabin. This has to be the world’s most elegant first class cabin, with an incredible attention to detail in terms of design.
When you combine it with Air France’s unrivaled ground experience and impressive soft product, Air France has really positioned itself into a league of its own, offering the world’s most seamless first class experience… and the pricing reflects that.
In this post:
Booking Air France La Premiere first class & disclaimer
Here’s the Air France flight that I traveled on this trip:
4/08 AF4 Paris to New York departing 10:30AM arriving 12:40PM
Let me disclose that I traveled as a guest of Air France on this flight. I pride myself in paying for my own flights, and this is the first time that in around 15 years that I’ve accepted a media invitation for a flight. Why did I make an exception here?
- I’ve flown Air France’s La Premiere several times before (and have always either paid cash, redeemed miles, or upgraded from business class), and feel like I’m well versed in the soft product
- First class on this flight wasn’t even for sale, so there wouldn’t have been a way to buy a ticket, as the first class cabin essentially operated as a mini media flight; there was a large delegation of Air France employees onboard headed to New York for a media event as well
- Since this was the first flight, the airline was also keen to get feedback, since this was the first time “real passengers” were experiencing the product
I should also mention that Air France-KLM CEO Ben Smith was onboard (and seated across from me — he’s an awesome guy), and the cabin was staffed higher than usual. So I of course recognize that this was a special flight, but then again, La Premiere is always an exceptional experience.
As far as La Premiere pricing goes, it varies depending on where you originate and what your itinerary is, but in recent years, Air France has really priced itself at the top end of the market. That strategy seems to be a success, probably thanks to the great experience, the small cabin, the limited number of planes with first class, and the fact that the airline is based in Paris (a city popular with people who are willing to drop five figures on an airline ticket).
Air France La Premiere first class check-in & lounge
Arguably the single thing that most sets Air France apart from the competition is the ground experience in Paris, which is seamless, whether departing, arriving, or connecting. While the airline offers a chauffeur service to the airport, I spent the night at a hotel near the airport, so didn’t need that.
The experience starts at Terminal 2E, door 17, which is the exclusive La Premiere entrance, leading to a facility completely separate from the rest of the terminal.

Once there, you’ll immediately be invited to take a seat in the check-in area, while one of the hosts processes your check-in. The whole thing takes just a couple of minutes. For what it’s worth, an adjacent area is used as the arrivals lounge for first class passengers.

From there, you’re escorted down a hall (with some really cool historic Air France art), where you clear departure security.

You’re then driven in a car to the famous La Premiere Lounge. Currently Air France’s La Premiere transfer fleet consists mostly of Porsche Cayennes.

The La Premiere Lounge is elegant, but most impressive of all is that it offers a very high level of service, and exceptional food, easily the best food you’ll find in any airport lounge (though this time around, I was trying to save my appetite for onboard).





The lounge also has a Sisley Spa, and I managed to get an appointment for a relaxing 30-minute facial, which almost put me to sleep.


A little over 30 minutes before departure, it was time to leave the lounge and head to the plane. Once again, this involves being driven, and passport control is handled directly in the lounge.

It was quite a distance to the beautiful 777-300ER that would be taking me to New York. Specifically, I was flying on F-GZNQ, Air France’s first jet with the new first class cabin (and a tip-to-tail makeover, for that matter).

Talk about a seamless ground experience. I rank the entire La Premiere ground experience as being (by far) the best in the world, since it’s equally seamless whether departing, arriving, or connecting. There aren’t any other airlines that keep you away from the airport terminal to this extent.
During my time on the ground, I also had the chance to tour the Air France Private Suites, which are located within the La Premiere Lounge. These offer next-level luxury, though at an extra cost.
Air France La Premiere first class cabin & seats
Air France’s new La Premiere first class cabin consists of a total of four seats, spread across one row, in a 1-2-1 configuration. If you’re used to the old La Premiere first class, this product has the same general design in terms of colors, the use of curtains, and the layout. However, it’s clearly a very evolved product, with a seat, and a separate chaise longue that turns into a bed.
Prior to my flight, I had seen pictures and renderings of the new La Premiere cabin, though there’s something about seeing the entire cabin in person that makes your jaw drop. It’s just so simple and elegant (and I mean “simple” in the sense that there aren’t boxy doors or partitions, or way too many shiny electronics, but rather the focus is on minimalism). It almost doesn’t look real, and feels like a first class cabin out of a movie set, or something.
Since it can be hard to tell which direction is which based on looking at the cabin, let me mention that the chairs face forward, while the chaise longues face backward. This is marketed as the world’s longest first class product, as the first class cabin is five windows long, compared to the previous four windows.


If you’re traveling with someone, you’ll likely appreciate the two center seats next to one another, as it’s rare to have a cutting edge first class product where you can actually enjoy the flight with the person seated next to you (this is a challenge in Emirates’ 777 first class, Japan Airlines’ A350 first class, etc.).


This is also an area where the new first class product is much better than the old one. If you end up in one of the center seats next to a stranger, there’s a full partition between the two seats that can be extended, for complete privacy. It’s a pretty brilliant design, as this is a curtain that’s inside a “frame” of sorts.

If traveling alone, the window seats are of course ideal. I was in seat 1L, the window seat on the right side of the cabin. What’s wild is that each seat is so long that I couldn’t actually capture a picture of the entire thing without either using a wide angle lens, or walking to the other side of the cabin, and taking a picture from there.



During takeoff and landing, and when dining, you can sit in the main seat. The seat might not look that wide, but I found it to be well padded and comfortable. It’s actually nice to have a more “normal” size seat, since so many first class seats are so wide that you almost can’t get comfortable in them. This seat also has the tray table, which is sturdy, and is also easy to move around, in case you want to get up during the meal service.


The seat also reclines a surprising amount, so it’s easy to get cozy and lounge a bit, without even moving over to the bed. You can even use the chaise longue as an ottoman, and place your feet there.

Behind the seat and to the side you’ll find an enclosed storage area, with a backlit vanity, as well as USB-A and USB-C charging.

Underneath that console is an exposed storage area, with an AC power outlet.

Then there’s the chaise longue. This is another area where I was curious if this just looked cool, or if it would actually be comfortable. I’m happy to report that this is legit a lovely place to relax, whether you’re looking to just put your feet up, or want to turn the space into a 6’7″ bed.


Next to the chaise longue, you’ll find even more charging, including USB-A and USB-C outlets, plus wireless charging.

There’s a handy portable tablet at the seat, which can control all kinds of functions, ranging from seat settings, to the entertainment. The design here is brilliant, as you can use this at the seat or chaise longue, and then each area has a charging dock, where it can be stored.

Speaking of the entertainment, as you’ll notice, each seat actually has two entertainment monitors, depending on which direction you’re facing. Each monitor is 32″, and is 4K UHD. You can only use one monitor at a time, and the tablet can help you choose which one you want to turn on.
While other airlines have doors in first class, Air France instead has floor-to-ceiling curtains. If you ask me, this is such a brilliant and versatile alternative, and I don’t understand why more airlines don’t offer this. It’s lightweight, it’s highly customizable (in terms of how much privacy you want), and you can’t beat the level of privacy offered. Best of all, in the new La Premiere, the curtains are thicker than before, and reportedly block more noise.

As far as storage goes, the seat has an unbelievable amount of storage space. In order to create a more spacious cabin feel, there are no overhead bins, so bags can be stored in personal compartments to the side of the chaise longue. I found this to be easy to use, and it fit my (rather large) carry-on without any issues.

There’s another small storage compartment to the side of the seat, which can easily be slid open.

Each seat also has a personal wardrobe.


I also want to give a shoutout to Air France’s amazing branding, with the use of its winged seahorse. It’s my favorite branding detail of any airline, as I find it to be so subtle and elegant, from being stitched into the head rest, to being on the lamps.


All-in-all, what a stunning first class cabin. Not only is it beautiful to look at, but I found the design to be much more functional than I was expecting. It really felt like every detail had been considered, which often isn’t the case.
My only criticism of the product is that Air France unfortunately doesn’t have individual air nozzles on its 777s. On the plus side, I find Air France crews to be good about keeping (at least the La Premiere) cabin a decent temperature, and responding to requests for the cabin to be cooled.
Air France La Premiere first class amenities
Shortly after boarding, the crew came around to distribute the menus for the flight.

Shortly thereafter, pajamas were handed out. Air France recently started partnering with Jacquemus on pajamas, which is a cool collaboration, and these have to be my new favorite airline pajamas, in terms of design. They’re basically my new outfit around the house.

Amenity kits were also distributed, with products from Sisley — collaborations don’t get much higher end than that!

Already waiting at the seat upon boarding were slippers, socks, and a shoe horn, plus headphones from Denon.


As usual, pre-departure drinks were offered. I just had some water, which was served with some crackers and nuts, plus a warm towel.

Air France La Premiere first class entertainment & Wi-Fi
As mentioned above, each Air France La Premiere first class seat has two 32″ 4K UHD monitors, so that you have a TV regardless of which direction you’re facing. Air France offers a large selection of movies, TV shows, music, and more.





On top of that, there’s of course a moving map feature, and there’s also a nose camera. I appreciate how Air France’s new first class offers bluetooth audio, which is increasingly becoming the norm with newly installed cabins.

Air France also offers Wi-Fi on its 777 fleet. The airline offers free messaging to all passengers, and then a “Surf” pass is available for €22, while a “Stream” pass is available for €38. That pricing is definitely on the steep side, but there are no data caps.

However, in La Premiere, it’s possible to get a free Wi-Fi “Stream” pass. You just need to enter your booking reference and last name, and then you’ll automatically be connected.


Air France 777 departure from Paris
The boarding process took some time, though being in La Premiere, you really don’t get much of a sense of what’s going on in the rest of the plane. When two doors are used for boarding, Air France is the only airline I know of that only lets first class board through the forward door, and not business class (or other passengers). Talk about an amazing jet bridge to passenger ratio. 😉
Toward the end of boarding, the captain came around to say hi to La Premiere passengers. Of course this was a special flight, but I find that to happen more on Air France than on any other airline.
At 10:35AM, we began our pushback, at which point the safety video was screened.

It was quite a long taxi out to runway 9R, and at 10AM, we were cleared for takeoff. What a gorgeous late morning it was!

We had a smooth climb out, and the seatbelt sign was turned off around five minutes after takeoff.
Air France La Premiere first class meal service
Air France offers dine on demand in first class, though as you’d expect, most people elect to have the main meal after takeoff. On this flight, lunch was the main meal, and you can find the menu below, along with the drink list.










The meal service got started pretty quickly after takeoff. The first course consisted of caviar with lime, whipped cream, and blinis. I accompanied this with a glass of champagne — Air France is currently serving 2015 Piper-Heidsieck. I love Air France’s layered plating!

Next up was the cream of carrot and cumin soup, which was excellent, and had a nice kick to it.

Of the two appetizer choices, I selected the cannelloni filled with spinach, alpine cheese, and mushrooms. Yum!

For the main course, I ordered the lobster fricassée with vegetables, which was one of the best airplane dishes I’ve had in a long time. Fun fact, as I don’t think many airlines do this — did you know that Air France loads one of each main course per La Premiere passenger, so that the airline never runs out?

After the main course, it was time for a salad, which could be customized. That salad is a meal in and of itself.

Next up was the cheese course, with the selection including camembert, roquefort, beaufort, selles-sur-chef, and langres cheese.

Last but not least, I ordered the chocolate ingot. I accompanied that with an espresso, and was also offered some Pierre Hermé chocolate to go along with it.

At the recommendation of the crew, I also had some cognac…

…and then some delicious detox tea from Palais des Thés, to undo my sins…

…only to then switch back to alcohol, as it was pointed out to me how Air France has recently added L’Alchimiste cocktails to its La Premiere drink menu. It’s cute how there are three choices — a non-alcoholic one, a low alcohol one (10.3%), and a regular one (23.5%).

I couldn’t help but try one…

Talk about an indulgent dining experience. I’m still on the elliptical working off this meal, weeks later…
Air France La Premiere first class lavatories
Air France has two La Premiere first class lavatories, located at the front of the cabin, by the flight deck. The lavatory to the left is the larger one, while the one on the right is a bit smaller. There’s nothing too special about them, though they feel modern and clean. Obviously the 777 doesn’t have quite as much extra space as the A380, in terms of creating a memorable lavatory.



The lavatories do have some amenities, including products from Sisley (the Sisley cream is really great), and some La Premiere branded toothbrushes.


Air France La Premiere first class bed
I’ve gotta be honest, I was too excited to be on this flight to get any real sleep, and given the relatively short flight duration, I didn’t want to “waste” much of the flight sleeping. Nonetheless, I of course had to give the bed a try. To start, I wanted to lounge in the chaise longue, to test that for comfort.

I found that to be a comfortable way to relax, especially with a bit of bedding. You also can’t underestimate how magical it is to be sitting backward and just staring outside through your five “private” windows…

However, soon enough I requested turndown service, so that I could give the bed a proper try. At 6’7″ in length, this is one of the longer beds out there. How cozy does this look?!


I found the old La Premiere first class bed to possibly be the most comfortable in the sky. The bedding is just so great, and I found that to also be the case with the new cabin. I don’t think there’s a better first class seat for sleeping!


However, I didn’t stay in bed for very long, and nearly shed a tear when I looked at the map, and saw that we were only around 2hr45min from New York.

Air France La Premiere first class pre-arrival snack
Around 90 minutes before landing, it was already time for the pre-landing snack. I should mention that Air France also recently added a first class snack menu, just listing the packaged snacks that are available throughout the flight, and below is what that looks like.


Below you can find the pre-arrival snack menu.

Honestly, I was still stuffed from the first meal, but I figured I had to take one for the team, and at least take a picture. The snack consisted of a beef pastry puff, a fruit salad, and yogurt. I also had another one of those cocktails to go along with it, to give you a sense of just how good they were.

Air France La Premiere first class service
Service on this Air France flight was stellar. I find that Air France consistently has among the best service of any western airline, though of course this was a special flight on a variety of levels, and it was staffed accordingly.
Michael was the purser, while Albin and Stella were the two first class flight attendants, and they couldn’t have done a better job — they were attentive, detail oriented, and charming. Funny enough, since the flight, I’ve noticed that these particular employees are often at Air France events, used in their social media and marketing, etc. They deserve it, because they’re top notch ambassadors for the airline.
Air France 777 arrival in New York
All too soon, this lovely flight was coming to an end. At 12:05PM, the captain announced that we’d be starting our descent shortly, and would be landing in around 35 minutes. It looked like a beautiful day in New York thanks to clear skies, but was also cold and windy.




We ended up touching down on runway 31R at 12:40PM. Despite the rough approach due to the winds, the touchdown was smooth as silk.

From there, we had a short taxi to our arrival gate in Terminal 1, where we pulled in at 12:45PM, right next to a Korean Air Airbus A380.

As usual with Air France, the La Premiere experience doesn’t end when you land. I was met by an Air France representative, and escorted to Terminal 4, where my connecting Delta flight was departing from. The level of coordination was impressive, as an Air France agent had coordinated with a Delta agent, who then escorted me through the Delta One check-in facility.
Bottom line
Air France’s new La Premiere first class is spectacularly good, among the best in the world. What’s funny is that Air France’s “old” first class continues to be extremely competitive, but Air France took that to the next level. What stood out to me the most is the extent to which this product is evolutionary.
So many airlines try to completely “reinvent the wheel” when introducing new cabins, and get rid of the things that people loved. In the case of Air France, the new La Premiere is the best possible evolution of the old cabin, incorporating all the things that people loved, while also making massive improvements.
Air France La Premiere offers the world’s most well-rounded first class experience. The inflight product is stellar, but what really puts the experience on a different level than the competition is the ground experience, which is more along the lines of what you’d expect from private aviation than commercial aviation.
What’s your take on Air France’s new La Premiere first class suite?
Ben, while a comped trip is usually a bad thing, I think it's really impressive that of all the airline review writers, you were one of four selected. Congrats on that, I think it speaks well of how people respect your blog.
Did you feel that the curtain was too close to your head when sitting on the primary side? Curtains feel dirty for most people, so Im surprised its next to your head, instead of behind.
Fantastic review- this is what distinguished your blog from the others. Worth the wait. Well done!
What a lovely review - it looked fantastic from beginning to end - Having travelled in this a few times I can’t wait until I’m able to try this new inspired luxury travel experience
The lounge is giving me nail-salon in 2nd tier city vibes... doesn't look chic at all. Otherwise beautiful. M
What an amazing experience. And yes, by far the best First Class in the world.
Seeing you opt for the lobster course surprised me .. I thought that you were not a seafood eater.
Safe travelling ️️
I did not know that French ate a salad course after their main meal. How strange!
@Matt It is not strange at all. Eating a salad after the main course can serve as a palate cleanser and it helps with digestion.
Also, traditionally salads were served after the main meals in the Edwardian and Victorian times as a part of the fine dining etiquette. Yet, it changed in North America after World War 2 as a way to present something the diners can eat while waiting for their main course. So,...
@Matt It is not strange at all. Eating a salad after the main course can serve as a palate cleanser and it helps with digestion.
Also, traditionally salads were served after the main meals in the Edwardian and Victorian times as a part of the fine dining etiquette. Yet, it changed in North America after World War 2 as a way to present something the diners can eat while waiting for their main course. So, for etiquette, it is no wonder why in first class on Air France you would eat the salad after the main meal. By the way, you can watch Pretty Woman and see that the movers and shakers at the expensive restaurant have salads after the main course.
Everything looks great except for that light snack pre-arrival, so unbecoming of first class and looked more like a business class pre-arrival snack. I mean, small portions, the only protein was beef, which many people do not eat, plus plain yogurt, which many people do not eat either!
Maybe one day I'll manage to fly La Premiere. Probably won't be soon though. The chaise looks extremely comfortable, and I actually like that it faces backwards. When sleeping in bed mode it often feels to me that the aircraft is pitched up a few degrees, hardly noticeable when reclined or sitting up, but in bed mode it usually feels like my head is below my feet unless I don't recline the seat all the...
Maybe one day I'll manage to fly La Premiere. Probably won't be soon though. The chaise looks extremely comfortable, and I actually like that it faces backwards. When sleeping in bed mode it often feels to me that the aircraft is pitched up a few degrees, hardly noticeable when reclined or sitting up, but in bed mode it usually feels like my head is below my feet unless I don't recline the seat all the way. The reverse-facing bed solves that while still letting me put it completely flat.
I'm also impressed by the pre-mixed cocktails. My experience with most store brands is that they just aren't very good. Little of the actual flavor of the drink they're supposed to be coupled with too much sugar to try and make them drinkable. It's nice that Air France put in the extra effort there, when so many others cut that corner.
Great review and many thanks Lucky. I think the pictures speak for themselves regarding both the quality of the hard and soft product. I’m curious what your rank would be on a hypothetical 12hr first class (all latest products) night flight between: AirFrance, Emirates, JAL & Lufthansa. Much appreciated.
Odd that they serve better wines in biz than first class. At least on my last AF J flight, the wines were better but it's been a few years.
IS it standard on AF that first has a dedicated jetway and business is relegated to stterage boarding with econ/prem econ? Seems a bit excessive if so. Biz ought to have such access. Real privileged 1st world problems!
“this is a challenge in Emirates’ 777 first class, Japan Airlines’ A350 first class, etc.”
Who are the “etc”?
I'm a little disappointed that you didn't show the food and beverage selection at the La Premiere lounge. The inflight Rare Piper Heidsieck champagne is also a little disappointing for a first class offering when JL serves Salon and CX and other airlines serves Krug in first class. All in all, it's an extravagant experience. Thank you for the report.
I have a sense that your husband has made you a Francophile, which in fairness to your critics does carry a bit of bias. La Premiere is pretty great though, mostly because of the ground experience.
I was lucky enough to fly the reverse leg a couple of weeks after you, despite the frustratingly short flight duration and less than ideal timing, but that was the only way I figured how to book it as an award... I had a similar overall impression. I wasn't sure of what to expect based on the pictures and videos, but my goodness, I was beyond floored when I entered the aircraft! Absolutely stunning. I...
I was lucky enough to fly the reverse leg a couple of weeks after you, despite the frustratingly short flight duration and less than ideal timing, but that was the only way I figured how to book it as an award... I had a similar overall impression. I wasn't sure of what to expect based on the pictures and videos, but my goodness, I was beyond floored when I entered the aircraft! Absolutely stunning. I also found the chaise longue to be supremely comfortable for lounging in all kinds of positions, but I do have a preference for the old seat when in bed mode. I somehow find the bedding to be fluffier and better padded with the old seat, but maybe it's because the new seats and bedding items have to be broken in...
Also agree the new PJs are by far the best airline PJs I've ever put, and I also wear them at home.
They could, however, improve the food departing from JFK. No caviar service, and quality is not as good as out of Paris, but that's always been the case unfortunately. Really can NOT wait to try it out on a much longer flight!!
Major JFK improvements will be coming down the line for AF. It will be a few years, but it's going to be a spectacular experience once it's done.
pstm91 - I imagine that the new terminal will be a massive opportunity for Air France and the other carriers currently serving T1 with an international first class seat. I assume there will be some sort of super premium security/immigration check point they will share, and AF has a great opportunity to redesign its slightly tired and very overcrowded lounge (although the La Premiere private lounge within a lounge is pretty good, but clearly a...
pstm91 - I imagine that the new terminal will be a massive opportunity for Air France and the other carriers currently serving T1 with an international first class seat. I assume there will be some sort of super premium security/immigration check point they will share, and AF has a great opportunity to redesign its slightly tired and very overcrowded lounge (although the La Premiere private lounge within a lounge is pretty good, but clearly a repurposed room and the food is once again a little strange).
Clem, I am unconvinced by the suggestion that the two centre seats are the best for a couple travelling together. I am minded to book a window and centre one the same side of the cabin, for our next SIN trip. By doing so we would have independent seats, beds, entertainment, comfortable dining, etc, access to the same isle and ease of movement between one suite and the other without going around the bulkhead.
...
Clem, I am unconvinced by the suggestion that the two centre seats are the best for a couple travelling together. I am minded to book a window and centre one the same side of the cabin, for our next SIN trip. By doing so we would have independent seats, beds, entertainment, comfortable dining, etc, access to the same isle and ease of movement between one suite and the other without going around the bulkhead.
We would still have the curtains for privacy when sleeping, etc.
Do you have any comments about my thoughts?
AeroB13a - on my flight, there was another couple and that's exactly what they did. Although I think that booking the center seats could be kind of fun and create a big bedroom of sorts by closing the curtains on each side, without having to deal with flight attendants walking between you. You're right that if you want to commute between each suite, it's a lot easier if you're across the aisle from each other,...
AeroB13a - on my flight, there was another couple and that's exactly what they did. Although I think that booking the center seats could be kind of fun and create a big bedroom of sorts by closing the curtains on each side, without having to deal with flight attendants walking between you. You're right that if you want to commute between each suite, it's a lot easier if you're across the aisle from each other, but to be honest I'm not sure why you would want to do that anyway since there isn't much of a way to dine face to face (the seating would be awkward and the table isn't big enough to accommodate 2).
All in all I don't think you can go wrong anyway!
Clem, thank you so much for your response, I really do appreciate it. Hopefully, we will try it for ourselves once the SIN route is available.
Ben, congratulations on achieving this high of a tier in the airline review media.
There is nothing wrong with just saying I flew it because I wanted to and it was a once in a life time experience….. and I knew it would be better than any future flight I take with them.
I think I would have preferred you write this article as a report on your unique experience, instead of as...
Ben, congratulations on achieving this high of a tier in the airline review media.
There is nothing wrong with just saying I flew it because I wanted to and it was a once in a life time experience….. and I knew it would be better than any future flight I take with them.
I think I would have preferred you write this article as a report on your unique experience, instead of as a review with a rating. That’s where I think you went a bit off…
If this had to be a review in your mind, I believe what is probably the most accurate and least bias way to approach this would be to provide a review of the hard product only. The soft product and service should not be expected to be the same as you received on this unique PR flight which was designed to sell.
With that being said, your approach has been better than most of your peers for sure. Thank you for that !
@SN, I seem to recall that Ben did that sort of experience review shortly after taking the flight.
What's all the moaning about free flights = influence here today? The World's Best Airline Experience gets 5 stars and is called The Best by Lucky. I don't think anyone expected anything less from Air France, surely?
Likewise if there were any serious hard product or service faults, we know Lucky would have called them out honestly and fairly.
I don't think anyone's insinuating that the reporting has been compromised due to the fact that no fare was charged. The issue isn't with the accuracy of the reporting, it's with whether the product consistently achieves the level of service provided during the inaugural PR flight.
As others have said- Ben has done a great job fully disclosing the fact that he was a guest of AF. My problem is that this is very unlikely to be a typical flight (I assume it was full of influencers/bloggers and had the CEO on board as well) so I have doubts whether Ben's experience, especially with the soft product, is necessarily representative,
I would have advised against publishing it as a review.
Great review, lucky you. I just can't wait for AF to install this new config on their planes flying longer routes such as SIN and HND. 6h+ in this is not enough ...
Looks amazing! Any tips for how to tell when booking if a plane has the new seats? I’m thinking of flying from LAX instead of SFO later this year if it means I can try out the new la premiere, but it sounds like LAX will gradually get them so if anyone knows a way to be somewhat confident of getting the new one that would be awesome
@ Damien -- I'm keeping track of confirmed routes that are expected to get the new first class here:
https://onemileatatime.com/guides/air-france-la-premiere-routes/
The only official way to know is to look at the seat map. The unofficial way to know which flights are likely to get the new cabin is to see on which flights Air France has completely blocked La Premiere award availability (which is already very expensive, and only available to Platinum members and...
@ Damien -- I'm keeping track of confirmed routes that are expected to get the new first class here:
https://onemileatatime.com/guides/air-france-la-premiere-routes/
The only official way to know is to look at the seat map. The unofficial way to know which flights are likely to get the new cabin is to see on which flights Air France has completely blocked La Premiere award availability (which is already very expensive, and only available to Platinum members and above).
Ben, I believe that you are aware of my interest in this particular product and in particular the PCG-SIN route. Do you intend to update your page (mentioned above) as new routes come online?
@ AeroB13a -- Absolutely!
Much appreciated Ben.
Just when a chap was getting bored with the click-baite articles you spring this upon us Ben. Thank you so much, I really have appreciated your efforts and enjoyed reading this blog post.
Take no notice of the neigh sayers, they are probably not interested in anything more than points and gossip anyway.
AF are still keeping quiet about the rollout East, hopefully, the New Suites will be available before SIN the dry season next spring.
To your point about boarding only First class from door one - I recently flew JAL in F out of LAX and they only baked the two of us from L1. Everyone else, even J, boarded from L2. Was pretty insane, and because I took a while getting my arrival info sorted out at the gate, the purser actually met me on the jetway while coming out to look for me. Insane!
Great review. I’ve connected via JFK (through to RDU) a number of times in LP on a single ticket and have never had any escort to or from Terminal 4! I’m so jealous!
@Ben Are you a VIP with Air France? You mentioned that you accepted a media invitation for this flight. Only four seats in first class. One was occupied by you and the other by the CEO. So, who occupied the other two first class seats? Also, there was a large Air France delegation as mentioned by you. So, how were you able to snag one of the four first class seats and not someone else...
@Ben Are you a VIP with Air France? You mentioned that you accepted a media invitation for this flight. Only four seats in first class. One was occupied by you and the other by the CEO. So, who occupied the other two first class seats? Also, there was a large Air France delegation as mentioned by you. So, how were you able to snag one of the four first class seats and not someone else from other media or from the company delegation? Just asking for clarification. Thank you.
@ Stanley C -- To clarify, only four media folks were invited, and I was (fortunate) to be one of them. The rest of the flight was totally as normal.
Thanks Ben for the sincere reply.
I'm curious who the third media reviewer was. You, Nicky, and ?
@ A350-fan -- The third person was a reporter from France from a traditional media outlet.
Even with the beautiful/unique hard product and industry leading ground services, it is the exclusivity that differentiates Air France first class from all the others. My only minor quibble is that the suite is so large, the television seems a bit far away for those of us with vision challenges. Otherwise, magnifique!
There are also two screen, one on each side !!
I didn't understand. On the LP cabin it was you, the AF CEO and 2 other guests?
I thought there were more guests invited, all seated on business class and taking their turns to the LP cabin.
@ Carlos -- Initially there were supposed to be four media people in the cabin, and no one else. However, one had to cancel at the last minute, so that's why Smith ended up in first class as well (he was otherwise going to be in business class, I believe). Otherwise, this flight operated completely normal, like any other, with all cabins being full of "regular" passengers.
No beef/steak option? The seafood dish is a fricasse??? To each their own, but boy those are limited and disappointing choices for a top tier product.
One does hope you're aware that Fricassée is not a dish per se, but a method of cookery. And this, in case it escaped your notice, is lobster.
Naturally, tastes differ — though it does rather beg the question: what sort of provincial palate would favour beef over Breton lobster?
@Nic123 Well, I would say palate aside those who would favor beef over Breton aka Blue lobster would be those who are allergic to shellfish or those who do not like eating lobster or any shellfish/seafood at all.
One does hope you're aware of your level of pedantism.
Pedantry.
Mine because I don't eat seafood
It’s highly likely that the “beef vs. steak options” Regis is usually weighing are the burrito options at Taco Bell.
Isn't this a repeat of what was presented before. This seems more like an Ad. Paid influencer.
@ Randy -- As I do with all of my flight reviews, I share a shorter preview after the flight, and then write a full review some time later. This is no different. As far as being a "paid influencer" goes, I'm still waiting on my check, if that's the case!
Waiting for your check Ben? You got paid with a free first class ticket. Not every bribe is paid in cash.
Haha, I think Mayor Adam's would also say his free premium Turkish Airlines tickets weren't a bribe either:) You are honest to mention it was comped.
@ Brian W -- Hah, totally fair, though Adams is usually trying to travel somewhere fun via "instanbul" (like to Easter Island), and his destination isn't the Courtyard CDG for one night.
A betrayal for me. I come here for unbiased reviews. You accept a free flight, and you brag about being buddy buddy with athe airline's ceo, that just destroys your credibility to review that airline. Also puts in question all other airline and hotel reviews too, because your objective might be currying favors for free flights and stays. Big faux pas Ben accepting this free flight. It's going to cost this site's a lot more...
A betrayal for me. I come here for unbiased reviews. You accept a free flight, and you brag about being buddy buddy with athe airline's ceo, that just destroys your credibility to review that airline. Also puts in question all other airline and hotel reviews too, because your objective might be currying favors for free flights and stays. Big faux pas Ben accepting this free flight. It's going to cost this site's a lot more in credibility and reputation than whatever you got from this paid advertisement masquerading as a review.
@ Regis -- Hey, you're entitled to your take, and I respect that. I've been transparent here. Regarding saying that my "objective might be currying favors for free flights." To be clear, I get a lot of media invitations, but I turn them down. So I think it's pretty obvious that's not the motive?
Also, free flights don't pay my bills, and I actually enjoy spending time with my family at home (I have...
@ Regis -- Hey, you're entitled to your take, and I respect that. I've been transparent here. Regarding saying that my "objective might be currying favors for free flights." To be clear, I get a lot of media invitations, but I turn them down. So I think it's pretty obvious that's not the motive?
Also, free flights don't pay my bills, and I actually enjoy spending time with my family at home (I have a toddler son, a mother in hospice, and a husband who is typically pretty nice to me), so getting to fly somewhere isn't as exciting to me nowadays as it was when I was a teenager.
Like I said, I have no regrets about taking this flight, I had a great time, and it's not going to change the focus of the blog. It has been around 15 years since I last accepted a media flight, and it'll likely be another 15 years before I accept another one.
@Regis-- Anyone who has followed OMAAT knows that Ben very rarely accepts media flights. If and when he does, in the rare instance- like this one, he's completely transparent. Ben, sorry to read about your mom in hospice care. Have followed your blog since the beginning and fondly remember reading posts from your parents.
Long time follower and occasional client of Ford's. I am so sorry to hear about your mother Ben :(.
I am sorry to hear that your mother is in hospice. I hope she is being well supported by high quality care and that you can see her often. Best wishes.
@Ben - I am so sorry to hear about your mother. Sending prayers and best wishes to you and your family.
Ben, I am sorry to hear your mother is in hospice care. As a relatively new reader who got into the miles and points game from your blog last year, I've always enjoyed your reviews and perspectives on travel and other topics, even if I don't entirely agree with some of them. I wish her well and a speedy recovery.
In the immortal words of Sgt. Hulka, “Lighten up, Regis!”
Regis …. do get real son, you are way out of order here! Meow…..!
Nice try, but no. If you're less familiar with Ben than some of us, and if you read his disclaimer and don't believe him, and if you read the piece and think it's puff, you're entitled to judge harshly and move on (or stick around and sling snark, it's a free world). But your take is materially incorrect and suspicions off the mark. If your goal was to persuade others who read comments, I'm not...
Nice try, but no. If you're less familiar with Ben than some of us, and if you read his disclaimer and don't believe him, and if you read the piece and think it's puff, you're entitled to judge harshly and move on (or stick around and sling snark, it's a free world). But your take is materially incorrect and suspicions off the mark. If your goal was to persuade others who read comments, I'm not sure you landed it.
I've read Ben's content for a decade and I've got a good sense of what he's about. I don't always agree with him and I don't share his preferences about everything. But ethics? Read the room.
DenB: you are an abvious bootlicker. Objectivity is compromised upon payment - in kind or otherwise. That is all I am saying.
Regis, once again you are way off target sunshine, either suck it up or put it up laddie.
AeroB13a: another bootlicker.
Regis, children should be seen but not allowed to join in an adult aviation blog. Do get back in your box ….. :-)
AeroB13a: then what are you doing here??? You and DenB should create a blog: One Bootlicker At A Time.
Regis, one thing which is abundantly evident to anyone who reads your ramblings, is that you, have clearly demonstrated your total lack of ability to write a credible post, never mind a blog article.
Regis is actually correct, even if a bit abrasive.
It's absolutely true that once you taint your reputation for being unbiased and self-sponsored, you can never go back.
Ultimately, it's really not a big deal, the review itself is fine. But the reality remains that some readers will think less of it because of the sponsored nature.
I personally would've preferred if you crowdfunded this if you couldn't afford to take it independently.
yolo, without wishing to offend you, however, I must point out that you are definitely in the minority in your defence of Regis and your assessment of Ben’s relationship with AF.
Many of us were following the progress of the subject flight live, Ben, was providing a running commentary and answering questions from his followers. Some of us have a genuine interest in this product as a direct result of following Ben’s flight, etc.
yolo, without wishing to offend you, however, I must point out that you are definitely in the minority in your defence of Regis and your assessment of Ben’s relationship with AF.
Many of us were following the progress of the subject flight live, Ben, was providing a running commentary and answering questions from his followers. Some of us have a genuine interest in this product as a direct result of following Ben’s flight, etc.
Not having been onboard an AF aircraft since 1982, I was very sceptical of this product at first. Since Ben’s flight I am absolutely convinced that it would be a sin not to take a trip with AF out to SIN …. (Pun intended) …. :-)
Very nice. Elegant. I like the open cabin with curtains a lot better than suites with walls... this certainly with curtains drawn offers more privacy. And it doesn't look like a dungeon during boarding, take-off, and landing. Nice color scheme and not horribly gaudy as numerous other carriers.
Based purely on videos and photos, I feel like LH's Allegris F 'doors' are a nicer option between curtains and doors/walls. Maybe this is the one thing that LH did right ;)
@ NedsKid -- Agree 100%, there's something really nice about the cabin having such an open feeling, but then still offering an unbeatable amount of privacy when you want it.
@Ben, now that you have experienced the seat, what are your thoughts about dining with a companion (who will be sitting on the chaise)?
@ hbilbao -- It can be done, but it's definitely a tight squeeze, in terms of the size of the tray table, plus the chair and chaise longue not being aligned. Two people could absolutely eat off one tray table if they wanted to, but it probably wouldn't be a "restaurant quality" vibe.
If traveling with someone, I think you're better off picking the two center seats, and then dining next to one another.
Ben, I’m unconvinced by the two centre seats for a couple travelling together. I am minded to book a window and centre one the same side. That way we would have independent seats, etc, access to the same isle and ease of movement between one suite and the other.
Any thoughts?
Be, did you ever ask why the chair and chaise are not aligned? i have wondered about since i saw pictures of them.
@Dave's question is interesting because, on a closer look at the photos, the chaise and the seat each have a console. But the seat's console could have been positioned on the side that's closer to the aisle, so seat and chaise could align. Anyways... I'm sure these were expensive designers and engineers who hopefully had a good reason for this alignment quirk.
ben - enjoyed your review and living vicariously through you for sure. happy for you that you had the experience.
curious - any idea what they do with the unchosen first class meals?
does the crew enjoy them?
I just flew on this same flight the other day in the new business class product which is excellent as well. Air France is a cut above, for sure.
@ shoeguy -- Agreed, it's awesome to see the carrier's "glow up" in recent years, as it's one of the few airlines outside of Asia that is truly trying to differentiate itself on passenger experience.
*it seems to be a cut above until you board the regional connection and get served a vile 'meal' that hasn't been defrosted. Or until you get denied boarding for having had the temerity to take advantage of your elite benefits while crediting the miles elsewhere. Or until they tell you they'll pay for your hotel at CDG as part of their duty of care responsibilities and then fail to reimburse you until you take...
*it seems to be a cut above until you board the regional connection and get served a vile 'meal' that hasn't been defrosted. Or until you get denied boarding for having had the temerity to take advantage of your elite benefits while crediting the miles elsewhere. Or until they tell you they'll pay for your hotel at CDG as part of their duty of care responsibilities and then fail to reimburse you until you take them to court. All these things have happened to me within the last 2-3 years and AFKL aren't even my primary airline!
I have nothing against AF, but I just don't think that, when one looks at their services on a more holistic/systemic level, they're any more polished/consistent than the competition (and when I say 'the competition', I obviously don't mean the likes of AA).