How To Refund Aeroplan Award Within 21 Days Of Departure

Filed Under: Air Canada, Awards

On Monday I wrote a post about airline award ticket change fees. Rules and fees on award ticket changes and redeposits vary wildly, from being free, to costing $200, to not being possible within a certain number of days of departure at all.

Air Canada’s spun off loyalty program, Aeroplan, charges a reasonable 90CAD fee to change or redeposit an award ticket. That fee applies whether you need to change the flight time by an hour or redeposit the ticket altogether.


One thing that makes them somewhat restrictive, however, is that within 21 days of departure you can’t reinstate an award ticket. Instead, you can apply those miles towards another ticket to be flown within a year of the date of original issue.

The policy isn’t quite as bad as it sounds, in that you can apply those miles to a different award type. For example, say that today I redeem 45,000 miles for a one-way business class ticket on Swiss from Chicago to Zurich for travel November 1. If I needed to cancel October 10 or later, I couldn’t have the miles redeposited into my account, but I could apply them towards another award ticket to be flown by August 5, 2015. The good news is that it doesn’t have to be the same type of award — I could apply it towards a 62,500 mile first class award, and pay the difference of 17,500 miles when I make the change.

But if you really can’t use the ticket within a year of the date of original issue, there is a workaround to getting your miles redeposited, as reader Jeremy noted in the comments section yesterday.

Basically if you have an award within 21 days of departure and want to redeposit it, you can pay 90CAD to change it to travel on a subsequent date (more than 21 days from now), and then pay an additional 90CAD to redeposit it, since travel is no longer within 21 days. It’ll cost you 180CAD instead of 90CAD, but if you really can’t use your miles otherwise, it’s a trick that’s good to know.

As far as other useful Aeroplan tricks go, as far as I know the workaround to avoiding fuel surcharges on the return portion of an award itinerary (especially on Lufthansa) is alive and well.

While Aeroplan isn’t nearly as lucrative as it once was, the program is valuable in a few days:

  • Their award rates between the US and “Europe 1” are still extremely reasonable, at 90,000 miles roundtrip in business class and 125,000 miles roundtrip in first class
  • They allow two stopovers (in addition to the destination) on a roundtrip award ticket, or one stopover and one open jaw
  • By comparison Aeroplan’s award rates aren’t that bad anymore — they were simply ahead of the curve with their 2011 award chart devaluation 😉
  1. @Lucky: do you know if you can change the name of the passenger when you re-book an award ticket?


  2. I was told for award type change you can’t downgrade from First to Business but could do so the other way around. Is that true?

  3. Ben, Wonder if following route is poss YYC-LAX-ICN OZ A388 (STOP) -SIN-FRA SQ A388 – BRE (STOP)
    BACK CPH-VIE-YYZ-OS YYC and how many miles need for C class via AEROPLAN or is it better
    via Europe to ex ICN and back to Europe stopover. I remember you did something like that recently (PEK and Addis and LOT B787)
    Thanks for taking your time
    last excited to know how you get to STO and back to US?

  4. Lucky: can the two stopover rule be bent as far as routing like US Air, such as stopover in Asia, etc enroute to Europe?

  5. Regarding recalculation of fuel surcharges for changes after travel has started, in my experience, the agent did recalculation and wanted to charge me extra. So I believe this trick does not work any more.

  6. @ JW — With Aeroplan? If you change the award type you have to redeposit the ticket either way.

  7. @ Jorgen — The open jaw has to be at the turnaround point, so you can’t have an open jaw between BRE and CPH in this example.

  8. @ Robert — No, their agents are competent and strict. You can exceed the MPM by 5%, and one stopover is allowed in each direction.

  9. @ echino — They do recalculate taxes, but not usually fuel surcharges. Were you also charged a difference in fuel surcharges?

  10. Hi Lucky, two segments (operated by United) of my aeroplan ticket were changed, which will possibly make my one-way trip this December impossible (i.e. too little time for going through the border at SFO). Does that give me a free change to my award ticket? If the change would be free, does it apply to date changes as well, or only same-day changes? Thanks!

  11. @ YY — If it’s a substantial change then you should be able to redeposit or change the dates altogether.

  12. Do you know if the trick of paying $180 by rebooking twice, to redeposit miles is still possible? Even if it was booked as a Market Fare reward as opposed to Fixed Mileage?


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