Using citipoints

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by Yukon New Member February 26, 2017, 10:31 am

Using citipoints

Yukon New Member
February 26, 2017, 10:31 am

Hi guys,
I wanted to use my citpoints for travel next January. The portal is only allowing through November of this year. Is this a glitch, or does the portal only book out 9 months?
thanks!
David W Community Ambassador
February 26, 2017, 4:39 pm

should be able to book out a full year. Have you tried clearing the browser history or trying another browser?
MidSouthSkier Community Ambassador
February 26, 2017, 8:19 pm

[USER=1099]@Yukon[/USER], when you say “Citipoints” are you referring to Thank You Points? If so then I got the same issue a few months back. I think the message I got indicated the date I wanted was more than 270 (?) days in the future. That was news to me. I’ve been price-watching my flight since that time, hoping to catch it if the price drops.
Yukon New Member
February 27, 2017, 12:16 am

Thanks for both of your response.
@MidSouthSkier that’s exactly was happening. I can’t book more than 270 days out.
[USER=29]@David W[/USER] I’ll try a computer at work tomorrow. Have you been able to book further out than 270 days?
MidSouthSkier Community Ambassador
February 27, 2017, 6:48 am

I think that’s a limitation of the TYP service. But since you’re essentially buying a revenue ticket, you can afford to wait and monitor the price.
Yukon New Member
February 27, 2017, 9:30 am

Ok, thanks!

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Using citipoints