Philippine Airlines Is Introducing Their Best Business Class Product Yet

Historically Philippine Airlines doesn’t exactly have a great reputation. Their premium products aren’t competitive, and they’re just now installing flat beds in business class on some of their newly delivered 777s, even though they’ll still have seven seats per row.

Well, Philippine Airlines is doing something interesting on another plane in their fleet, which was previously in a one class configuration. Philippine Airlines has announced that they’ll be installing a new business class and premium economy on eight of their A330s, which are presently in a one cabin configuration.

As it stands, these PAL A330s feature an insane 414 seats in a one cabin configuration, making them one of the densest A330 planes out there. As a point of comparison, WOW Air’s one cabin A330s feature “just” 342 seats.

Well, it seems they’ve had a change of heart as to their strategy, as they’ll be reconfiguring them this year.

PAL will be reconfiguring eight of their A330-300 aircraft with three classes of service, including business class, premium economy, and economy. Once all is said and done, these planes will have 309 seats.

PAL will have 18 Vantage XL seats in business class, each of which will be a fully flat bed with direct aisle access. Even though the airline isn’t using these planes for ultra longhaul flights, they’ll feature by far the best business class product in the fleet. This is the same type of seat you’ll find in business class on Qantas and SAS.

New-PAL-Business-Class

Then PAL will have 24 Zodiac 5810 premium economy seats. They’ll have 38 inches of legroom, 19 inches of width, and a recline of eight inches. They should be roughly similar to domestic first class seats within the U.S., except the center armrest won’t be as wide.

New-PAL-Premium-Economy

Meanwhile economy will feature 32″ of pitch, and fortunately will feature eight seats per row, while previously they had nine seats per row, which is very tight for an A330.

The planes will also feature audio and video on demand, as well as inflight Wi-Fi.

These planes will be rolled out over a seven month period this year, and will be available to Honolulu starting in June, to Melbourne in July, to Sydney in August, to Singapore in September, to Tokyo Haneda in October, to Tokyo Narita in November, and to Osaka in December. Given that the reconfiguration process hasn’t yet started, that’s still subject to change.

Philippine Airlines’ leadership does seem serious about improving the airline, though their journey to become a “5-star airline” might be a bit of a stretch:

“As we journey on to becoming a 5-star, world – class, full service carrier with a heart, we devote our efforts towards enhancing the total travel experience. Our cabin reconfiguration efforts combined with meticulous seat and IFE selection are in line with our goal to make each and every flight pleasant, comfortable and convenient”, PAL President and Chief Operating Officer Jaime J. Bautista said.

Kudos to PAL on these very nice planned improvements. It’s just a shame that their U.S. routes are operated primarily by 777s, which aren’t particularly competitive.

I’m still hoping to fly with them soon between New York and Vancouver, given the cool fifth freedom route they operate…

Has anyone flown PAL recently? Are they actually improving?

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mike Guest

I have flown PAL for 15 years. The last five years in business class. If you have any problem with the airline outside of the plane. You are screwed. They will not help or bend the rules. They are the worse. If that airline was based in the United States. They would be bankrupt. I would rate the service in the plane for economy and business as average. The new 777 delivered in December are not lay flat. I just flew in January. Had to use a pillow in the middle in the dip. Plus they still have the middle seat in business class in the new plane. I am up to around 850,000. I would not fly them but they are the only airline that fly's non-stop from LAX.

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PE Mont Guest

I recently flown with Tri-Class A330 on business class from Manila-Tokyo Narita (see my review: https://youtu.be/hiWos04L5-U). Mabuhay Lounge at NAIA T2 is pretty ordinary lounge, not as great as other lounges like in SG, HK etc. Flights to Tokyo is a short 4hrs but on business class it was good enough. There's alot to be improved interms of service and inflight experience, if they really serious to achieve atleast 4stars status. No business class amenity kit given during my flight, while other Asian carriers provide even for a short 1.5hrs flight. Simple things like salt/pepper and olive oil, were not provided. champagne options are very limited. There's only 1 toilet on business class, no mode lighting. IFE, map is not 3D interactive like what they have in their latest B777. Business class seats are comfortable with massage function and adjustable firmness. Premium Economy has 2-3-2 seating, Economy has 2-4-2, Business has 1-2-. Flights to Japan normally half full while Middle East flights are generally full. They could have used this Tri-class version to high density flights to ME, even if majority of passengers are OFW and even if they increase airfare, they could fill all seats on this route. I just dont know how PAL plan and designate specific type of aircraft to certain routes.

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Ginger Around The World Guest

I just flew the previous version of PAL a330 and it was good value for money as well. Less than $800 DXB-MNL return for a full flat bed is just a bit more expensive than economy on some of the big airlines. Curious to try the latest version to see the improvements :-) You can see my video review of the previous version of Philippine Airlines Business Class a330 here: https://youtu.be/bRsur-q_uC8

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John Guest

I bet Gloria was really hot when she first applied to work at PAL when she was 17 years old.

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John Guest

Re the safety warning video...I found it very original and conveyed the information in a funny and informative way. The "emergency landing" presenter was a real babae. The only strange thing was that the video was spoken in English and subtittled in English...wouldn't it make more sense to subtitle in Tagalog...or actually speak in Tagalog and sub in English?

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