Review: Park Hyatt Bangkok
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The Park Hyatt Bangkok opened in May 2017, and is a hotel I’ve been eager to check out. Park Hyatt is one of my favorite hotel brands out there, and the fact that their properties are bookable with points is the icing on the cake. I generally consider Bangkok to be one of the best value cities in the world for luxury hotels, so that makes the Park Hyatt an especially exciting addition.

Booking the Park Hyatt Bangkok

The Park Hyatt Bangkok is a Category 5 World of Hyatt property. This means that to redeem points here you’re paying either:

  • 20,000 points (no blackout dates)
  • 10,000 points plus $125 using Points + Cash (which is capacity controlled)

Since we were traveling over Chinese New Year, the cash rates over our dates were $500+ per night. As a result, redeeming points was an exceptional value, given that I value Hyatt points at ~1.5 cents each. There was Points + Cash availability, so Tiffany and I both ended up booking that.

Chase Ultimate Rewards points transfer to World of Hyatt. You can earn these points in several ways:

Lastly, I’d note that often redeeming points here isn’t a good value. This hotel sometimes has rates of under $250 per night, and in those cases I’d say paying cash could represent a better value. You can potentially get even more value for bookings here by using Hyatt Privé, which offers complimentary breakfast, room upgrades, and a property credit with each stay, just for booking through a travel agent and paying the standard flexible rate.

Park Hyatt Bangkok review

We took a taxi from the airport to the Park Hyatt Bangkok, which only took about 30 minutes since it was the middle of the night by the time we were through immigration. The Park Hyatt has a great location within Bangkok (as far as I’m concerned), as it’s near many of the embassies, and attached to the Central Embassy Mall (more on that later).

The Park Hyatt has a stunning exterior, which almost looks more like a super-high end store than a hotel. I loved the decorations on the lawn in front of the hotel.


Park Hyatt Bangkok exterior

Like many luxury hotels nowadays, the lobby wasn’t on the first floor, but rather on the tenth floor. So on the ground floor was a modern minimalist room with some bellmen, who directed us up to the lobby.


Park Hyatt Bangkok street-level lobby


Park Hyatt Bangkok street-level lobby

There’s one set of elevators leading to the tenth floor lobby, and then another set of elevators leading from the tenth floor to the guest rooms.


Park Hyatt Bangkok elevators

The architecture of this hotel is simply breathtaking. Once out of the elevator we proceeded to reception, which was down the hall.


Park Hyatt Bangkok lobby

The reception area consisted of two large desks (one on each side of the room). At one desk were the front desk agents, and at the other the concierge.


Park Hyatt Bangkok lobby


Park Hyatt Bangkok lobby

Past reception was more lobby seating.


Park Hyatt Bangkok lobby


Park Hyatt Bangkok lobby

Then there was a staircase leading down to some of the hotel’s restaurants, as well as the pool.


Park Hyatt Bangkok lobby

The check-in process was efficient, and both Tiffany and I were informed that there were no room upgrades available, as the hotel was booked out. Fair enough, as that did indeed seem to be the case. However, we’d receive free breakfast, and this hotel also has a Globalist happy hour from 6PM until 8PM. So they do go above and beyond for Globalists, because that happy hour isn’t a published benefit.

I was given a letter outlining the Globalist benefits, which read as follows:

The front desk agent escorted me up to my room. The elevators to the guest rooms were down the hall from reception.


Park Hyatt Bangkok hallway to elevators

I was assigned room 1703, on the 17th floor.


Park Hyatt Bangkok hallway


Park Hyatt Bangkok room exterior

For a standard room I thought my Park King room was gorgeous, though oddly laid out. The room had a long entryway.


Park Hyatt Bangkok room entryway

Just inside the entrance and to the left was the toilet and a sink, which were separate from the rest of the bathroom. While this is the ultimate first world problem, I found it a bit strange that a brand new luxury hotel in Asia didn’t have a Japanese-style toilet.


Park Hyatt Bangkok toilet


Park Hyatt Bangkok sink

Also to the left of the hallway was a good size closet.


Park Hyatt Bangkok closet


Park Hyatt Bangkok closet

Then to the right was the rest of the bathroom, which featured double sinks, a tub, and a walk-in shower.


Park Hyatt Bangkok bathroom


Park Hyatt Bangkok bathtub


Park Hyatt Bangkok shower

Toiletries were from Le Labo, and were specific to the hotel, as is often the case at Park Hyatts — very nice!


Park Hyatt Bangkok Le Labo toiletries

Down the hallway was the rest of the room, which was nicely appointed. It featured a comfortable king size bed with two nightstands, as well as a daybed.


Park Hyatt Bangkok king room


Park Hyatt Bangkok king room daybed

Across from that was a wall-mounted TV, a desk with a chair, and then a large minibar setup.


Park Hyatt Bangkok king room


Park Hyatt Bangkok king room


Park Hyatt Bangkok king room


Park Hyatt Bangkok king room desk


Park Hyatt Bangkok king room

The minibar setup was similar to what I’ve seen at some other Park Hyatts, which I quite like. There was also a Nespresso machine.


Park Hyatt Bangkok king room minibar


Park Hyatt Bangkok king room minibar

The room had great views of the neighborhood, including of several embassies.


Park Hyatt Bangkok king room view

All around I thought the room was well appointed. It was a good size for a standard room, and I’d say my only slightly negative comment is that I found the layout a bit strange, in terms of the toilet being in a completely separate area from the rest of the bathroom.

Wifi in the room was fast and free.

As Globalist members we received breakfast in the hotel’s Embassy Room restaurant, located on the ninth floor. Breakfast is served daily from 6AM until 10:30AM. The restaurant is located next to the pool, and has both indoor and outdoor seating.


Park Hyatt Bangkok Embassy Room


Park Hyatt Bangkok Embassy Room


Park Hyatt Bangkok Embassy Room

We had breakfast outside every morning, since the temperature wasn’t too bad in the mornings.


Park Hyatt Bangkok Embassy Room outdoor seating

Luxury hotels in Bangkok consistently have over-the-top breakfast buffets. This buffet was good, and featured high quality food, though the selection wasn’t as extensive as I’ve seen in some other hotels. Like I said, it was still very good, but I’ve seen better — I would have loved to see more Asian options (curry, etc.). I’ll let the pictures mostly speak for themselves.


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet


Park Hyatt Bangkok breakfast buffet

In addition to the buffet, you could choose an item from the menu. The breakfast menu read as follows:

One morning I had the Thai style omelet.


Park Hyatt Bangkok breakfast — kao kai jiaw

Another morning I had the phad thai.


Park Hyatt Bangkok breakfast — phad thai

The third morning I just had a plain omelet.


Park Hyatt Bangkok breakfast — omelet

The cappuccinos at breakfast were excellent.


Park Hyatt Bangkok breakfast — cappuccino

The service was well intentioned, but at times not especially polished.

Right next to the breakfast area was the infinity pool, which had nice views.


Park Hyatt Bangkok pool


Park Hyatt Bangkok pool


Park Hyatt Bangkok pool

In addition to the chairs directly around the pool, there was an elevated area to the side of the pool with more loungers.


Park Hyatt Bangkok pool


Park Hyatt Bangkok pool

The hotel also has a gym, which had a good selection of equipment.


Park Hyatt Bangkok gym


Park Hyatt Bangkok gym


Park Hyatt Bangkok gym

As mentioned above, as a Globalist member there’s a complimentary happy hour, available nightly from 6PM until 8PM. This is at the hotel’s lobby bar, on the 10th floor. The bar is possibly my favorite space in the entire hotel in terms of design (which is saying a lot, because I thought the design was incredible across the board).


Park Hyatt Bangkok bar


Park Hyatt Bangkok bar

The bar also had a large outdoor seating area.


Park Hyatt Bangkok bar


Park Hyatt Bangkok bar


Park Hyatt Bangkok architecture

There wasn’t a printed menu for the Globalist happy hour, but rather you could just order wine or beer. It’s nice that they offer this at all, though it would be even nicer if they extended the drink options.


Park Hyatt Bangkok Globalist happy hour

In addition to complimentary drinks, they also offered each of us a complimentary appetizer with spring rolls, chicken satay, and mini-burgers. The chicken satay and spring rolls were excellent, while the mini-burgers were disgusting, and I literally spit them out.


Park Hyatt Bangkok Globalist happy hour

In addition to the breakfast restaurant and happy hour bar, another beautiful area of the hotel is the Living Room, which is right next to the Embassy Room. This is the hotel’s all day lounge, and was a great place from which to work.


Park Hyatt Bangkok Living Room


Park Hyatt Bangkok Living Room


Park Hyatt Bangkok Living Room

While we were looking forward to eating our way around Bangkok, unfortunately I ended up getting sick while I was here (it later turned out to be the flu), so we had many of our meals at the hotel. I had a chance to sample quite a few items on the menu, including the curry, chicken satay, and a caprese salad. All were very good.


Park Hyatt Bangkok meal


Park Hyatt Bangkok meal


Park Hyatt Bangkok meal

The night we arrived in Bangkok my first order of business was to have some phad thai and mango sticky rice via room service. Mmmm….


Park Hyatt Bangkok room service

The first full day we were in Bangkok we also both got massages at the hotel’s spa. I got an hour-long massage, which was exceptionally good, and cost about 80USD. That’s a reasonable price for a spa at a luxury hotel in Bangkok, though it goes without saying that you can get much cheaper treatments on the street.


Park Hyatt Bangkok Panpuri Spa


Park Hyatt Bangkok Panpuri Spa

I’m not usually a mall person, but one other thing I’d note about the Park Hyatt Bangkok is that it’s attached to the Central Embassy Mall. OMG, this is easily the most beautiful mall I’ve seen anywhere in the world. I couldn’t get over how beautiful it was, as I’ve never seen anything like this in the US. There were also lots of great restaurants in the mall itself, in case you want to leave the hotel to eat but don’t want to leave the air conditioning.


Bangkok Central Embassy mall


Bangkok Central Embassy mall


Bangkok Central Embassy mall

Park Hyatt Bangkok bottom line

Bangkok is known for luxury hotels, and the Park Hyatt Bangkok is a phenomenal addition for points enthusiasts. Since we were staying over Chinese New Year paying with points was the better deal, though otherwise it could make a lot more sense to pay cash, since rates are often reasonable.

My favorite thing about the Park Hyatt Bangkok was the design. Park Hyatts in general have modern and minimalist design, and I loved the design of this hotel even more than most other Park Hyatts. Even though I didn’t get an upgrade, I still think the hotel has excellent Globalist recognition, given that they offer a happy hour that they don’t have to.

The service was well intentioned across the board, though in a few cases not very polished. That’s not a huge deal at all, but in terms of constructive feedback, I’d say service is the one area where there’s room for improvement.

Overall this is an excellent hotel, and I’d return in a heartbeat.

If you’ve stayed at the Park Hyatt Bangkok, what was your experience like?

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ecco Diamond

Staying 3 nights at PH Bangkok. Booked by Amex FHR for sub $250/night. No upgrade on check in. Bit disappointed about that. Spectacular, minimalist/scandi vibe. Room is very functional and zen. Almost a bit tedious with the mono palate. The pool area and Living area are the most spectacular parts of the hotel, with the infinity pool. As others have mentioned the service lacks warmth. I wasn’t even shown to my room, yet saw others where they were being shown to their room. Go figure. Staff don’t seem overly happy to be there! I think the levels and lifts would be hard to work in. The labyrinth of lifts is confusing and I think break up the flow of the place. I don’t like the lack of a lobby area to sit in. The mall is quite quiet too. Proximity to the BtS train is a plus. To cut a long story I split my stay with the 4 nights prior at the Siam Kempinski and the experience was much warmer and luxe. It’s not terrible at PH but it’s well behind the Kempinski. I guess you get what you pay for.

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Daniel Rock Guest

Great bar on top floor. Should have taken photos! Great New York bar vibe and some hidden rooms up there ;)

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Ryan Guest

That mall connected to Park Hyatt is not even close to as nice as he mall under the Conrad Hong Kong. All Park Hyatt’s have the ultra modern sterile, boring feel. I did like the one in Sydney though. There’s a ton of amazing hotels in Bangkok. This one is a waste. Maybe good as a one time thing to check it out. Grand Hyatt has more Charachter. Even the new Marriott Marquis looks like it offers better food and beverage. The highlight of the Park Hyatt is clearly the pool. Also try—Okura Prestige Bangkok. Under $200 per night , beats every Ritz or Park Hyatt I’ve eve stayed at. Just stay in a club room.

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Paolo Diamond

@John The buffet still spans 2 rooms: the cold things ( bread, fruit, cold meats, yoghurt, juice, pastries etc) are in the smaller room; the hot things are in the larger area. So nothing has changed. I think that layout is a bad design choice.

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costa Guest

<p>bad review. this is not upto park hyatt standards …</p>

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