United Airlines is making incredible progress introducing free Starlink Wi-Fi for MileagePlus members throughout its fleet. The airline has just shared an update regarding the rollout of this service, and the expectation is that 1,000 planes will have the service by the end of the year. To say that United is leaving American and Delta in the dust when it comes to connectivity would be an understatement.
In this post:
United installing free Starlink Wi-Fi fleetwide
Historically, inflight connectivity is an area where United has lagged both American and Delta, but that’s quickly changing. In September 2024, United announced plans to introduce free Starlink Wi-Fi throughout its fleet. Starlink is free for all MileagePlus members, and they can log in on multiple devices.
Starlink is known for its high-speed, low-latency broadband internet, and the service is offered gate to gate. United highlights how Starlink Wi-Fi allows for live streaming, productivity similar to on the ground (with high upload and download speeds), gaming, e-commerce, support for multiple devices, and more.
As you’d expect, this isn’t an overnight process, and it does take some time to install the service. While many airlines have announced plans to introduce Starlink Wi-Fi, this is still the biggest deal we’ve seen to date, as no other airlines of this size has announced plans to install Starlink on all aircraft.
In order for Starlink Wi-Fi to be installed, the airline needs Supplemental Type Certification (STC) from the Federal Aviation Administration (FAA), for each plane type, so that includes a total of 16 regional and mainline aircraft models. The FAA certification process involves approval of the design, installation, testing, and certification of the system.
What’s also great about Starlink is that the installation process is pretty quick, once aircraft are certified to have it installed. The average Starlink installation time is around eight hours, which is 10 times faster than with non-Starlink equipment. United is taking full advantage of the speed with which it’s installing this service, and is doing so at a lightning pace.
The current state of United’s Starlink Wi-Fi installation
For quite some time now, United has been sharing that it expects to offer Starlink Wi-Fi on 1,000+ planes, including all mainline aircraft and regional jets, by the end of 2027. However, that timeline has just been moved up considerably.
Currently, United has Starlink Wi-Fi on over 400 planes, though in fairness, most of those are regional jets, since that’s where the airline started with the project. However, in recent months we’ve seen mainline aircraft increasingly get this service, and United now shares that it expects to have Starlink on 1,000 aircraft by the end of 2026. That’s absolutely incredible, and beats the previous estimate of having it on 800 aircraft by the end of the year.
We’ve already seen Starlink start to be installed on Airbus A320-family and Boeing 737 aircraft, and now we’re starting to see Starlink on wide body aircraft. United has just operated its first Boeing 777 flight with Starlink, with the goal being to have 60 wide body aircraft with Starlink by the end of the year, and to have Starlink on all wide body aircraft by the summer of 2027.
When you go to united.com and look up flight status, you can see if a flight is expected to have Starlink based on the below banner.

United destroying American & Delta on Wi-Fi front
Up until Starlink installation started, I (fairly) called United the worst of the “big three” when it came to inflight connectivity. And even when United introduced Starlink, I of course appreciated the concept, but what matters isn’t what’s promised, but instead, what’s delivered.
As of this very moment, United is still behind American and Delta when it comes to connectivity, as I see it, at least from a consistency standpoint. Of course if you only fly regional jets, United is probably best, but I’m looking at this broadly.
If United can really follow through on having Starlink on 1,000 aircraft by the end of 2026 (just six months from now), the airline would be in a completely different league than American and Delta on that front, and would have an advantage that will last years.
It’s actually amazing how American and Delta have been asleep at the wheel on that front:
- American has Viasat Wi-Fi on most aircraft (and Panasonic Wi-Fi on most wide body aircraft); the airline also plans to install Starlink starting in early 2027 (which it only recently decided on), though has only committed doing so on around 500 jets, including the narrow body Airbus jets
- Delta has Viasat Wi-Fi on most aircraft, but opted not to get Starlink, and will instead install Amazon Leo, which will be introduced in 2028, best case scenario; furthermore, Delta only plans to install that on 500 aircraft
As the saying goes “a luxury, once enjoyed, becomes a necessity.” I think some airlines are underestimating the extent to which blazing fast inflight Wi-Fi will soon become a basic customer expectation, vs. something that’s nice to have, as Viasat Wi-Fi will quickly start to feel like the equivalent of dial-up internet.
Bottom line
United is rolling out free Starlink Wi-Fi throughout its fleet. Historically, United has been lagging American and Delta when it comes to inflight connectivity, but that’s now rapidly changing.
At this point, United has Starlink Wi-Fi on 400+ planes, including a vast majority of regional jets, and now increasingly mainline planes as well. By the end of 2026, United will have Starlink Wi-Fi on 1,000+ planes, with installation being completed before the end of 2027.
It’s great to see the progress being made. By the end of this year, United will be at a massive competitive advantage compared to American and Delta.
What do you make of United rolling out Starlink Wi-Fi?
TD gotta' keep throwing in the "Free" qualifier, as in "yeah, but Delta has had FREE WiFi for years..." when comparing services. Okay.
Simple analogy on why being "free" isn't necessarily better:
La Quinta has a free breakfast buffet, too. Because they don't charge me (up front) for it doesn't make it better than the breakfast I paid for at the Real Intercontinental. Also, at La Quinta, I have to compete with everyone crowded in...
TD gotta' keep throwing in the "Free" qualifier, as in "yeah, but Delta has had FREE WiFi for years..." when comparing services. Okay.
Simple analogy on why being "free" isn't necessarily better:
La Quinta has a free breakfast buffet, too. Because they don't charge me (up front) for it doesn't make it better than the breakfast I paid for at the Real Intercontinental. Also, at La Quinta, I have to compete with everyone crowded in the room for food and coffee, as items can run out. At the Real, no competition - I can get exactly what I want, when I want it, and how much of it, too. Finally, I'm traveling for business 95% of the time - so I'm getting expenses reimbursed. I'm far more interested in my breakfast being fast and reliably fresh and hot. Paying for that, at the Real, that's exactly what I get. At La Quinta "for free!" - sometimes I get that, sometimes I don't.
See why "Free!" is less of a big deal, and can even be a bad thing? To the low-yield, bargain-hunting, leisure-fare traveler, maybe it matters. But to the high-yield business traveler - no. Don't care. I only care that my Wifi connects, STAYS CONNECTED, and is fast enough that I'm never waiting for it. And even though both Starlink (on Southwest and United and Alaska) and LEO (on Delta) are going to be "free", that's only IF you are a loyalty member. So it's not really "free" on anyone. You're paying for it by using your tracking history as the currency, and it's being used by all the airlines to drive loyalty.
A very apt analogy as Viasat is quite unappetizing. Unreliable, glitchy, massive service holes and relatively slow.
"Projection is the unconscious process of attributing one’s own unacceptable thoughts, feelings, or traits to another person or group."
Tim has a classic case of projection in his comments on articles over the years - he's aware of Delta's weaknesses and mistakes, and deflects by ascribing them to other airlines instead, especially United.
I'm not sure what psychological defect you suffer from but the simple fact is that UA is following B6 and DL which have had widespread free WiFI for years; AA made a huge step forward by turning on free WiFi just months ago - far surpassing the number of passengers that UA serves now. AS and WN are both deep into Starlink installation.
The real defect is with those that think that UA will gain...
I'm not sure what psychological defect you suffer from but the simple fact is that UA is following B6 and DL which have had widespread free WiFI for years; AA made a huge step forward by turning on free WiFi just months ago - far surpassing the number of passengers that UA serves now. AS and WN are both deep into Starlink installation.
The real defect is with those that think that UA will gain any advantage when there will be 6 US airlines that have extensive WiFi capabilities by the time that UA manages to finish Starlink installations.
But Walter, surely even you must realise that as no U.S. airline is graded above a 3 Star Rating, free WiFi is only just enabling them to keep up with the world’s LCC, yes?
Well done LTD providing an excellent example of exactly the projection Sarah M was describing.
Ah, Timbits, you're trying to disguise the point I made in the other thread in your diarrhea-like verbiage: you've stopped using the phrase "high-speed" in describing the execrable wi-fi on DL. So you're admitting it's never been high-speed and you're just spouting a propaganda phrase when you use it. I'll take the victory on that one. And, oh, by the way, why were you fired from Delta?
Tim Dunn: "AS and WN are both deep into Starlink installation."
*(Checks Southwest's Starlink install progress)*
*(Finds Southwest has only a single plane flying with Starlink)*
Um, okay, Tim... whatever you say...
feel free to comment to the article that Ben just posted regarding the pace at which WN is adding WiFI.
It is pathological that so many UA fans seem to think that UA will have an advantage even among the number of Starlink equipped aircraft.
But even more so, there are thousands of AA, B6 and DL equipped aircraft that use other WiFi systems and passengers on those aircraft are quite satisfied with their...
feel free to comment to the article that Ben just posted regarding the pace at which WN is adding WiFI.
It is pathological that so many UA fans seem to think that UA will have an advantage even among the number of Starlink equipped aircraft.
But even more so, there are thousands of AA, B6 and DL equipped aircraft that use other WiFi systems and passengers on those aircraft are quite satisfied with their WiFi experience.
The pathological defect belongs to those that think that UA will gain an advantage when there will be thousands of other WiFi equipped commercial aircraft and UA won't even have the majority of Starlink equipped aircraft.
UA fans are deluded about a lot of things but the whole WiFi non-sense they spew has been one of the easiest to debunk
Your binary inability to understand simple percentages much less trend analysis is comical for anyone much less a self-professed 'analyst'.
Serious question: Have you been diagnosed as being on the spectrum? That is the only explanation I can come up with for your bizarre illogic.
I don’t think that’s the case. I think that his condition is related to his frustations in life. He has a pathological case of jealousy towards Ben and JonNYC. It seems that due to his frustrations, he somehow created this parallel reality in which DL’s success is linked to him. If UA was the most profitable between the big 3, it’d be related to UA. It’s sad, because it must be hell to live like...
I don’t think that’s the case. I think that his condition is related to his frustations in life. He has a pathological case of jealousy towards Ben and JonNYC. It seems that due to his frustrations, he somehow created this parallel reality in which DL’s success is linked to him. If UA was the most profitable between the big 3, it’d be related to UA. It’s sad, because it must be hell to live like this. But as I’ve insisted with him, there is treatment out there for this condition.
"I'm not sure what psychological defect you suffer from"
Hi Tim, remember when you said this?
"how pathetic that someone devotes their entire online identity to denigrating someone. Beyond pathetic."
I guess you absolve yourself from your own behavior.
@Lea
More projection.
Starlink gets 90+ Net Promoter Scores (NPS) and raises scores for everything else on flights on which it is installed. Somehow it makes the food taste better. NPS scores for two-class RJ flights double. Nothing else comes close.
lovely.
Really.
just in the US, there will be 1000+ other Starlink equipped aircraft and another couple thousand from other providers by the time that UA finishes its Starlink installation.
Everyone else realized this years ago.
WN's first Starlink equipped aircraft is ready for service. UA simply gets no advantage that other airlines don't already have or will have by the time UA finishes its Starlink installations.
United: *(has 400 aircraft flying with Starlink)
Also United: *(has first widebody with Starlink)
Also United: *(announced installs to approach 1000 planes by end of year)
Also United: *(expects complete install by end of next year)
Tim Dunn: "Meh"
Southwest: *(announces single install of Starlink on one of their 800 planes)
Tim Dunn: "Woo Hoo! United has lost their Wifi advantage over Southwest!"
Also Tim Dunn: "There is no advantage...
United: *(has 400 aircraft flying with Starlink)
Also United: *(has first widebody with Starlink)
Also United: *(announced installs to approach 1000 planes by end of year)
Also United: *(expects complete install by end of next year)
Tim Dunn: "Meh"
Southwest: *(announces single install of Starlink on one of their 800 planes)
Tim Dunn: "Woo Hoo! United has lost their Wifi advantage over Southwest!"
Also Tim Dunn: "There is no advantage to airlines, regarding customer purchase decisions or return purchase intent, because of Wifi"
It’s pathetic. Poor LTD.
the only thing that is pathetic is people like you that dismiss the first of 500 WN Starlink installations while thinking that even a couple UA widebodies matters far more - while ignoring that DL has had free WiFi on virtually its entire TATL and Latin network.
AS is also adding extensive WiFI capacity.
You two and others are the ones claiming that there is an advantage of having WiFi but you can't stand to...
the only thing that is pathetic is people like you that dismiss the first of 500 WN Starlink installations while thinking that even a couple UA widebodies matters far more - while ignoring that DL has had free WiFi on virtually its entire TATL and Latin network.
AS is also adding extensive WiFI capacity.
You two and others are the ones claiming that there is an advantage of having WiFi but you can't stand to admit that other airlines are racing as fast if not faster than UA.
UA is simply well behind the industry in getting Starlink installed and will gain no advantage as there will easily be more than 3000 high speed WiFi equipped commercial aircraft in the US by the time UA finishes its Starlink installations.
Beat the drum as hard as you like Walter, you will never convince thinking people that any U.S. airline can hold a candle to the World Class Airlines of Europe and Asia.
What a yawn this topic is, surely some people really have beaten it to death.
With more home goals from Walter Mitty Dunn, this topic has relegated the World Cup to a second rate entertainment. A lot like the alternative to Starlink WiFi, which is simply second rate.
Excellent news - not because it is United but because it is incredibly awesome to see more airlines offering free wifi. And Starlink is MILES better than Viasat.
The peanut gallery of usual commenters across these travel sites (you know who you are) aren't seeing the forest for the trees.
What remains a strong unknown though is how Delta's approach will work with Amazon's new solution. As a tech geek I'm very excited to see...
Excellent news - not because it is United but because it is incredibly awesome to see more airlines offering free wifi. And Starlink is MILES better than Viasat.
The peanut gallery of usual commenters across these travel sites (you know who you are) aren't seeing the forest for the trees.
What remains a strong unknown though is how Delta's approach will work with Amazon's new solution. As a tech geek I'm very excited to see how that plays out. Hopefully that service can compete with Starlink because we, as consumers, all win in the end.
UA is 5 years behind B6 and DL...that is all that matters
But how much has UA lost by being behind? Unless you can answer this question, then, sadly, I am told this matters not at all
Walter, you are failing to acknowledge that all U.S. airlines are decades behind World Class carriers. You are quite ignorant of what is actually available when one travels on 4 & 5 Star airlines, as opposed to your lowly 3* regional experiences.
No, it's Delta that is years behind right now.
Examples?
- Adding next-gen satellite (Starlink now vs LEO in 2028 or later)
- Lounges (American and United already opened new lounges with more opening in 2026 vs Delta opening ATL in 2029 or later)
- International route expansion (United has already expanded to serve more than 150 international destinations vs. Delta's 97... giving United about 320 unique international routes during the year to...
No, it's Delta that is years behind right now.
Examples?
- Adding next-gen satellite (Starlink now vs LEO in 2028 or later)
- Lounges (American and United already opened new lounges with more opening in 2026 vs Delta opening ATL in 2029 or later)
- International route expansion (United has already expanded to serve more than 150 international destinations vs. Delta's 97... giving United about 320 unique international routes during the year to Delta's +/- 200),
- New business class seats (United putting new seats into service today vs. Delta's having to abandon and delay to get the same seat)
- Terminal expansion (New international gates in IAH 18 months ago with new terminal this year, new terminal this year in IAD, new terminal construction in SFO already proceeding, new terminal expansion in ORD vs. ???)
Nice try though.
United: *(has first 777 flying with Starlink ahead of originally announced schedule)
Also United: *(announces Starlink installs for all WB aircraft will be done by Summer 2027)
FAA: *(already issued Starlink STCs for 737, A321, and 777 variants)
TD: "WhAt If It TaKeS a LoNg TiMe To GeT 787 StCs?"
Delta: *(Signs up for Amazon Leo, installs won't start before 2028)
Also Delta: *(Needs to get an STC for LEO antennas...
United: *(has first 777 flying with Starlink ahead of originally announced schedule)
Also United: *(announces Starlink installs for all WB aircraft will be done by Summer 2027)
FAA: *(already issued Starlink STCs for 737, A321, and 777 variants)
TD: "WhAt If It TaKeS a LoNg TiMe To GeT 787 StCs?"
Delta: *(Signs up for Amazon Leo, installs won't start before 2028)
Also Delta: *(Needs to get an STC for LEO antennas on the A350)
FAA: *(has not issued an STC for Amazon LEO on any aircraft yet)
Blue Origin: *(Has the New Glenn rocket blow up during testing, which was scheduled to handle 25% of the LEO launches necessary to achieve a minimum LEO constellation for Beta use)
ALSO FAA: *(Grounds the New Glenn rocket indefinitely)
TD: *(as dog, with cup of coffee, sitting in room that's on fire) "This is fine"
the part you forgot is that Delta has had free high speed WiFi for about 5 years now.
The butthurt comes from those - likeyou - that think that Starlink is some groundbreaking invention that makes up for the fact that UA is WAY behind the installation curve on freehigh speed WiFi
there will be well over 3000 commercial aircraft with free high speed WiFi by the time that UA finally finishes its Starlink installation.
...the part you forgot is that Delta has had free high speed WiFi for about 5 years now.
The butthurt comes from those - likeyou - that think that Starlink is some groundbreaking invention that makes up for the fact that UA is WAY behind the installation curve on freehigh speed WiFi
there will be well over 3000 commercial aircraft with free high speed WiFi by the time that UA finally finishes its Starlink installation.
UA is behind the curve on WiFI installation and the peanut crowd desperately wants to believe that UA is doing something ground breaking.
UA is following. Period. end of discussion.
other airlines including B6 and DL have offered free WiFi for years before the neurons in Scott Kirby's head began to fire and realize that free WiFi is probabably a good thing.
and you still havent flown a GA approach/departure to/from a class B airport. what a pathetic excuse for a supposed US pilot
@Tim
"UA is following. Period. end of discussion."
Well, one thing you can say for Tim, is that there is not a bone of self-belief in his rantings. You act as if Delta was never anything but first in any category. At any time. Stand on a pedestal long enough and you will get blown off.
that is ALWAYS the risk.
but the endless hype about UA's WiFi is all marketing.
there will be thousands of other commercial aircraft in the US with WiFi by the time UA finishes its Starlink.
The fact that they are promoting a benefit (streaming TV) on just 150 aircraft shows how far behind UA is.
btw, WN's first Starlink equipped aircraft is ready for service.
TD - "there will be thousands of other commercial aircraft in the US with WiFi by the time UA finishes its Starlink.
Yeah, over 1000 of them will be United aircraft
TD - "btw, WN's first Starlink equipped aircraft is ready for service."
Yep, one plane today vs. 400 at United. But keep cheering on Southwest.
TD - "the part you forgot is that Delta has had free high speed WiFi for about 5 years...
TD - "there will be thousands of other commercial aircraft in the US with WiFi by the time UA finishes its Starlink.
Yeah, over 1000 of them will be United aircraft
TD - "btw, WN's first Starlink equipped aircraft is ready for service."
Yep, one plane today vs. 400 at United. But keep cheering on Southwest.
TD - "the part you forgot is that Delta has had free high speed WiFi for about 5 years now."
And? Once again you ignore the point, because you can't argue against it. You claim that United will have delays getting an STC for the 787 - on an existing platform that already has STC approval history - yet ignore that Delta could have a HARDER time getting an STC for LEO under your logic. And when this is pointed out to you, you spin over to "yeah, but FREE wifi'... Did you even take a debate class in high school?
TD - "and you still havent flown a GA approach/departure to/from a class B airport. what a pathetic excuse for a supposed US pilot"
Okay, crazy man. Yeah, you got me there. I'll admit that you're right - haven't done that recently in a GA aircraft. It's been probably 30 years since I've flown anything non-turbine into Class B airports. I'll have to check my logbook. In the meantime, I've been too busy doing exactly that in JET aircraft, several times a week, and occasionally several times a day.
Conspiracy theory- Ben is Tim Dunn, because I don't understand why he keeps engaging him if it's not for clicks. So he's probably posting those messages under a pseudonym. Also 1990 is another Ben or a close associate.
United's introducing Starlink-enabled DirecTV live streaming on seatback video screens (82% of UA aircraft).
https://www.prnewswire.com/news-releases/united-airlines-and-directv-team-up-to-stream-live-tv---including-live-sports---on-starlink-enabled-seatback-screens-this-summer-302808095.html
less than a month more and on 150 aircraft
United Airlines and DIRECTV are teaming up to enable passengers to watch live streaming TV on Starlink-enabled, United seatback screens through July 20, which will allow soccer fans to catch all the action from the summer's biggest sports tournament through the last match on as many as 150 Starlink-enabled aircraft thanks to the world's fastest, most reliable inflight Wi-Fi service.
Fox - the primary channel of the World Cup in the US - is and has been available on DL flights for quite some time and is available on 800 domestic mainline aircraft.
But what advantage has that led to Tim? I've been told unless we can quantify the specific benefit attributed to a relative advantage, then bringing up that relative advantage is meaningless?
and I've been saying for months that WiFi is not a purchase driver...the point is simply that UA is following ONCE AGAIN while DL leads.
Wow. Lotta noise on this topic. Look, wifi is wifi the same way rice is rice. 2 cans and a string work as well as wifi. I used it on Delta just last week on a flight from Ponca City, OK to Blackwell, OK.
Pulling 200Mbps down on an airplane is one of the few times I've been truly amazed by tech in the past few years. I'd be happy to pay for it but it being free *and not dying by high utilization* is icing on the cake.
I'm happy to see consensus that Elon's products are clearly superior to their competitors. You'd think that liberals would be happy that the world's first trillionaire is an African American.
Psh, next, you'll try to convince us that was merely a "Roman" salute...
Seriously, 1990, that was a moment in time picture. You've watched far too much liberal propaganda.
Eskimo, tell us again about ‘waste, fraud, and abuse’…
@1990: Okay. Challenge accepted. This just came out today (TL/DR: $6.5 Billion in fraud uncovered)
- - - - - -
More than 450 alleged fraudsters — including 90 doctors and medical professionals — were busted for bilking at least $6.5 billion in fake Medicare and Medicaid claims, with one greedy nurse splashing her ill-gotten gains on an $865,000 Bulgari necklace, $594,000 Ferrari and a $4.6 million Philippines beach resort, authorities said. The colossal crackdown,...
@1990: Okay. Challenge accepted. This just came out today (TL/DR: $6.5 Billion in fraud uncovered)
- - - - - -
More than 450 alleged fraudsters — including 90 doctors and medical professionals — were busted for bilking at least $6.5 billion in fake Medicare and Medicaid claims, with one greedy nurse splashing her ill-gotten gains on an $865,000 Bulgari necklace, $594,000 Ferrari and a $4.6 million Philippines beach resort, authorities said. The colossal crackdown, which spanned 45 US states and territories, was announced Tuesday by Acting Attorney General Todd Blanche, who called it “the greatest combined federal and state effort combating health care fraud in history.”
In total, 455 people were netted — including alleged con artists who blew the taxpayer funds meant to help the poorest Americans on luxury cars, jewelry, mansions, fine art, an NFL box and a yacht cheekily named “Butt Nekkid.”
In one of the most egregious cases, a student athlete in Florida died during basketball practice — after the doctor who was part of an $89 million fraud scheme signed off on his cardiovascular test after giving it only a cursory glance, the Department of Justice charged.
A nurse in Texas was charged with billing Medicare for $1 million for each patient she applied unnecessary tissue grafts to, the feds alleged. Marizel Yukee, 49, of Las Vegas, was charged with fraudulently billing $906 million in claims for which she was paid $297 million. She also allegedly spent $400,000 on fine art, according to the court papers. She allegedly funneled the stolen funds to buy posh cars, real estate, jewelry and even built a $4.6 million beach resort in the Philippines, prosecutors claimed.
When she was arrested, the feds seized $30 million from her bank accounts, $467,000 in cash, a $594,000 Ferrari 296 GTS, seven other luxury vehicles, an $865,000 custom Bulgari necklace and another million worth of jewelry, officials claimed.
Separately, three Florida nurses were busted for an $118 million tissue graft scheme. Leigh Tesar allegedly spent $215,000 on a luxury box suite at the Raymond James Stadium, where the Tampa Bay Buccaneers play, according to a criminal indictment.
The vice president of sales at a company that sold bioengineered skin substitutes allegedly carried out an illegal kickback scheme from 2021 to 2024, paying medical providers to push their product, prosecutors claim.
Brian Rowan, 47, of Las Vegas, made over $24 million at the company and bought multi-million dollar homes, million-dollar life insurance policies, and high-end watches and cars, including a $135,000 Maserati, the feds alleged.
The Arizona-based company was pedaling amniotic wound grafts, which they purchased from a tissue banks and then sold at a 2,000% markup — or $1,450 per square centimeter, the feds said. Rowan and other execs used 40% of their profits to payout kickbacks, officials alleged.
The scheme targeted hospice patients for the skin grafts, which would be applied without the consultation of their doctors, without protecting against infections — and sometimes applying them to superficial wounds that didn’t require the grafts or to larger areas than needed, prosecutors claimed. In total, he and his co-conspirators billed $1.2 billion for unnecessary allografts and were ultimately paid out $614 million, the feds allege.
Two others, Jeffrey King and Alexandra Gehrke, have previously been sentenced to 15.5 years and 14 years behind bars for their roles in this scheme, which netted them $97 million in cash, $21 million in life insurance policies and four luxury cars, including a Ferrari 488 Spider convertible and three top-end Mercedes vehicles, the feds alleged.
One alleged fraudster in Illinois billed Medicaid for behavioral health services for hundreds of hours a day — despite the fact he didn’t have enough staff to justify it, the feds alleged. Daniel Robinson, 51, of Palos Park, Illinois, allegedly billed for $67 million for counseling and therapy services that wouldn’t have been realistic even if all of the providers at his company, ODA Solutions, Inc., worked 24 hours a day, according to a complaint. His total claims were $92 million, and he received $75 million, according to docs.
The money was diverted toward $44 million in investment accounts, $10 million to open up a luxury car dealership, $4 million to buy real estate and fund home renovations, court papers allege. He also allegedly owned a yacht named “Butt Nekkid” that was docked in Chicago, court papers show.
A Texas doctor allegedly carried out an $89 million medical fraud scheme that ended with a student athlete’s death, the feds alleged. Dr. Jason Finkelstein, 53, of Fort Worth, Texas, allegedly tested the hearts of student athletes at campuses around the country, submitting $89 million in claims under his two companies, Cardiovascular Testing Services PA and Cardiovascular Healthcare Associates PA, the feds claimed.
Yet Finkelstein made up bogus conditions to justify the cardiac testing of the students and signing off on the results after only reviewing them for seconds, prosecutors claimed.
In October 2024, he allegedly claimed one student’s results were “normal” even though the tests showed the student potentially had heart problems. The student died 24 days later of cardiac arrest during practice with his basketball team, the feds alleged. Even after Finkelstein was told of the student’s death, he continued to rubber-stamp test results, prosecutors claimed.
A Florida man allegedly ran two bogus medical supply companies and fraudulently billed Medicaid and Medicare for $3.76 billion, court papers allege. Ibrahim Hilmi, 58, of Miami, billed for medical equipment and wound dressing that his companies, ABRH Car, Inc., and Sunshine Senior Solutions LLC, never provided, court papers alleged. Most of the money he billed for was never paid out to him, but he did receive $5.7 million in his companies’ accounts, according to a criminal indictment.
And within weeks, that money was transferred abroad to Hong Kong and to Indonesia, the court papers allege. When Hilmi started getting negative reviews accusing him of health care fraud, he fled abroad and kept the racket going by getting others to run his business accounts, the indictment alleges. He was arrested in Kyrenia, Cyprus, and brought to Florida for his first court appearance in the case Monday, prosecutors said.
- - - - -
I'll keep looking for the previous administration's successes in uncovering and prosecuting similar instances of fraud, waste, and abuse...
As you Americans are enjoying football with a round ball presently, you might be interested to read my take on this debate, DL vs UA match.
Striker Walter Mitty Dunn has made 17 attempts to score a goal …. not one was on target towards the opposition goal. He has however had some success to crow about …. he has succeeded in scoring 17 own goals!
Final score: DL, ZERO - UA, 17.
Well done Walter Mitty Dunn, you have just been nominated NOTM …. numpty of the match.
how pathetic that someone devotes their entire online identity to denigrating someone.
Beyond pathetic.
“Denigrating” is the sort of word typically associated with your rambling posts Walter. Meaningless in the context used.
One is never unfair to you Walter, don’t you know? You make provocative statements which you cannot or will not substantiate, therefore, one invites clarification. Nothing unfair about that old sock.
One could never be accused of belittling you Walter, you actually accomplish that all by yourself in your missives.
One is guilty of repeatedly...
“Denigrating” is the sort of word typically associated with your rambling posts Walter. Meaningless in the context used.
One is never unfair to you Walter, don’t you know? You make provocative statements which you cannot or will not substantiate, therefore, one invites clarification. Nothing unfair about that old sock.
One could never be accused of belittling you Walter, you actually accomplish that all by yourself in your missives.
One is guilty of repeatedly asking you various questions about your posts Walter, however, if that is “Denigrating someone” then there is a simple solution. Answer the bleeding questions, yes?
Perhaps your systematic failure to answer questions is the reason why you were reportedly fired by Delta, yes?
1990 has schooled you more than once.
He said the issue is overblown and Max agrees there is not the difference that some claim.
It is you that spew drivel that is unrelated to anything other than the random and uncoordinated firing of your few remaining brain cells.
Tim, I know its you, but I don't know if that's Aero, because they're using the Guest handle. There has been an impersonator going around. (I've been targeted a few times; nothing too serious, but just saying. I'd like to see 'Diamond' on there before I judge too harshly.)
fair enough. I'll call the guest's "contributions" as those of a fraud.
the real aero should protect his user name by noting who is not real.
I give credit to this site for putting the label next to the user name and have said all along that people should register for this site. There should be nothing to hide in letting Ben know how to contact us.
It's a good feature; I'm a little less interested in creating accounts, so I'll 'police' my pseudonym as best I can for now.
Yeah Tim tell us why you were fired from Delta. My guess is you had the same "I know better than you" attitude and people got tired of it.
@ Tim - I have seen responses where you were making mental health jokes about fellow posters. So, look in mirror. Don’t feed into someone’s else’s rage. Rise above it. Support and defend your carrier but don’t become a professional victim.
Timmy
the Timinator
Timbo
the TimMeister with the absolute lack of self awareness.
So Tim, tell us - why did you get fired from Delta?
"It’s great to see the progress being made. By the end of this year, United will be at a massive competitive advantage compared to American and Delta."
1. Sorry to sound a bit too much like Tim Dunn here. I get that Starlink is incrementally a better product vs Viasat. Of course having free starlink internet will be better incrementally vs free viasat but massively?
(and no... I'm not trying to repeat the dumb...
"It’s great to see the progress being made. By the end of this year, United will be at a massive competitive advantage compared to American and Delta."
1. Sorry to sound a bit too much like Tim Dunn here. I get that Starlink is incrementally a better product vs Viasat. Of course having free starlink internet will be better incrementally vs free viasat but massively?
(and no... I'm not trying to repeat the dumb argument that someone on here needs to financially prove a premium yield on no internet vs starlink or starlink vs viasat -- that's just stupid delta fanboy chatter trying to deflect from poor strategic planning by Delta)
I guess I don't get the "massive competitive" advantage commentary? I've used Starlink on aircraft several times. I like it. I use free viasat all the time and based on my own internet usage, I haven't noticed a huge difference. Granted, I rarely upload much on a plane. I'm Primarily a downloader on airplanes. but from an average user perspective, I didn't see a "massive" difference except that you "feel" cool using starlink since it's branded so heavily on airline portals.
Don't get me wrong, like I said, I get that Starlink is incrementally better than ViaSat but I haven't really seen the massive difference between it and Viasat from an average user perspective that others notice?
And before Rebel comes on talking about internal-only United NPS scores... ;) Yes of course, Rebel, UA will be seeing a very different NPS score on planes with Starlink vs what most United passengers experience or have experienced on UA aircraft for the last decade or so when UA first got satellite internet. United was bottom of the industry for years on their own internal on board provider so it makes sense that their own customers would be seeing this upgrade very positively.
Lot of rambling by me to mainly just wonder if the average user is really going to notice a massive usage difference between viasat and starlink aside from the heavy branding that always accompanies starlink.
Perhaps the evidence I need is that Delta and AA are upgrading to a LEO provider vs Viasat so, I guess, they are seeing major differences and purchase perceptions on the issue. They certainly seem to recognize a customer preference that I haven't noticed anecdotally.
Great article, Ben. Saw the title then the # of comments and realized -- guess who's more than a little triggered ;)
thank you for taking a swing even as you say the same thing I have been saying for years. If there will be an advantage for UA in the future, then UA has to be at a disadvantage to multiple carriers including AA, DL and B6 right now since they have far more aircraft with ANY free WiFi.
It is either all demonstratable and quantifiable or none of it is.
No one likes the truth - and that is precisely why I participate in aviation social media.
I think most people prefer the truth, you just don't know how to find it, Tim ;) You participate in aviation social media because, for some reason, you enjoy being the court jester to everyone and showing your ignorance publicly.
But your argument here is beyond stupid.
You're essentially saying "why have any wifi, at all -- it doesn't matter or drive customer preference" which as others have noted, is just an idiotic thing...
I think most people prefer the truth, you just don't know how to find it, Tim ;) You participate in aviation social media because, for some reason, you enjoy being the court jester to everyone and showing your ignorance publicly.
But your argument here is beyond stupid.
You're essentially saying "why have any wifi, at all -- it doesn't matter or drive customer preference" which as others have noted, is just an idiotic thing to say.
Since I'm actually not sure whether you realize this or not -- I assume not since your reasoning is so devoid of logic. Of course it would be quantifiable and is quantifiable having better wifi vs slower wifi or no wifi. But it would be a heavy heavy regression analysis to pull that out and it would require internal company data that I certainly don't have, I know you don't have, and I really doubt Ben has. Rebel seems to indicate every day that he has the UA data ;)
"unless you show me internal company data, I won't acknowledge that a segment of customers include wifi offerings in their purchase decisions" -- that's just idiotic and stupid and there's no reason to hold back saying that. I could make equally ignorant arguments like that just saying random things about Delta's product and "yield premium (which is really more of a monopoly and schedule premium)" can't be proven simply because I don't have the internal data to run the analysis. Plenty of things are accurate and acceptable despite many of us not having the raw data required to do the math personally.
Delta clearly has seen a competitive advantage in free wifi -- hell, the irony of your entire dumb argument is how much you love to come on here and talk about Delta's advantage in free wifi but somehow only Delta gets an advantage when it comes to wifi? lol
And yes. UA is and has been at a disadvantage for their wifi offering. If American had ANY brains whatsoever, they would've exploited that by offering free wifi for the last few years as part of their competition with UA at ORD and elsewhere but AA's dumb decisions aren't really on topic.
Also, Tim.
Your refresh rate in the comment section is above average today -- you refreshed, read, and replied to me in less than 5 minutes. ;)
Might be time to go take your dog for a walk outside and leave your computer for a few minutes if this is how you're spending your day.
what a hypocrite.
You reply 2X to a single post from me and it is you that are fixated with a timer and counter.
You said all that really needs to be said on the topic -and I acknowledged that - by saying that there is no supposed advantage.
You simply want to monopolize the conversation and get the last word. Give it a try
I will go on record right now as saying that...
what a hypocrite.
You reply 2X to a single post from me and it is you that are fixated with a timer and counter.
You said all that really needs to be said on the topic -and I acknowledged that - by saying that there is no supposed advantage.
You simply want to monopolize the conversation and get the last word. Give it a try
I will go on record right now as saying that you won't be able to leave my acknowledgement that you came to the right conclusion about the topic as is.
"I will go on record right now as saying that you won't be able to leave my acknowledgement that you came to the right conclusion about the topic as is."
if you're suggesting we came to the same conclusion, I do disagree. Your position is "wifi doesn't drive consumer preference". My curiosity is whether the term "massive advantage" is warranted for starlink vs Viasat. From Starlink's marketing alone, I think starlink equipped planes will drive...
"I will go on record right now as saying that you won't be able to leave my acknowledgement that you came to the right conclusion about the topic as is."
if you're suggesting we came to the same conclusion, I do disagree. Your position is "wifi doesn't drive consumer preference". My curiosity is whether the term "massive advantage" is warranted for starlink vs Viasat. From Starlink's marketing alone, I think starlink equipped planes will drive a premium among those with a true choice in travel. My question was simply around whether the difference is that great -- I fully acknowledge that others think it is.
But if you just agree with me, great. I acknowledge that. I just don't think you can read if you think we're arguing the same position as all your paragraphs below.
If you're going to try and latch on to agreeing with me to get out of your idiotic arguments below, try somewhere else.
I hope you've managed to find better uses of your time today than your usual HOURS wasted talking about United/AA wifi vs Delta.
Good reminders, Max. If it weren't for those pups, I might never leave my desk!
To tell the truth... and because you have nothing better to do that troll on behalf of your beloved DL
Please forward this article to British Airways
rjb …. Some of us have been enjoying WiFi on BA flights for years. It has always satisfied my meagre requirements.
As one is not WiFi dependent when flying, it is never an issue for me, with it or without it.
Used it on a recent Air France flight, it’s better than WiFi at my home. Will definitely prefer airlines with starlink over others, if the price difference is minimal.
with the goal being to have 60 wide body aircraft with Starlink by the end of the year, and to have Starlink on all wide body aircraft by the summer of 2026.
Summer of 2027 ?
@ John -- Whoops, fixed, thank you!
all of course dependent on when the FAA issues a STC on the 787
That goes without saying Walter and is applicable industry wide …. Yes?
I'll take any bet with you that it won't take long at all, and "All wide body aircraft" by the summer of 2027 goal is met on the 787. Care to bet?
no, I am not betting that UA can't get it on all of their 787s by summer 2027 because I have never said they can't.
I have said that the FAA has not approved it for the 787 while the FAA has approved it on for both in production Airbus widebody families and the EASA has approved it for the 787-8 and -9 but not the -10.
UA will have 80+ 787 aircraft to...
no, I am not betting that UA can't get it on all of their 787s by summer 2027 because I have never said they can't.
I have said that the FAA has not approved it for the 787 while the FAA has approved it on for both in production Airbus widebody families and the EASA has approved it for the 787-8 and -9 but not the -10.
UA will have 80+ 787 aircraft to install or turn on Starlink which they might do when the FAA grants approval but they don't even have it on most of their 777 fleet.
Having Starlink on wide body aircraft will huge.
I am sure it will be... just as noted by the person above on an Air France flight.
Tell us the advantage that DL has now with at least near complete free WiFi on its TATL and Latam systems for a year.
and that advantage should be quantifiable if someone wants to say it is an advantage - regardless of the airline.
Of course, people will use and like free WiFi when it is...
I am sure it will be... just as noted by the person above on an Air France flight.
Tell us the advantage that DL has now with at least near complete free WiFi on its TATL and Latam systems for a year.
and that advantage should be quantifiable if someone wants to say it is an advantage - regardless of the airline.
Of course, people will use and like free WiFi when it is available. I posted well over a dozen replies to articles from a Delta aircraft over the Atlantic within the past month.
and yet DL is far more likely to have gained passengers and revenue because of multiple other factors.
The same thing is no different with UA - and the advantage is far less because many other flights will have some form of free WiFi by then.
Even the claim that Starlink or any higher speed WiFi will be an advantage or will win or any other statement needs to be quantifiable to be more than just empty marketing hype
Viasat is unreliable, glitchy and relatively low speed. Starlink is a flawless game changer and the NPS demonstrate that. It also supports the United superior IT branding along with the industry-leading app.
managed to work just fine for me a couple weeks ago while I posted multiple times from DL TATL flight.
actual world shows that Starlink is faster but other systems do work reliably and fast enough to satisfy people's needs.
WiFi is not and will not be a purchase driver among airlines that actually have it.
So, "good enough" is acceptable for a premium airline?
That banner appears to be just an advertisement, at least on the app and it appeared for me on non starlink flights. I believe you have to click on “inflight amenities” to see what WiFi product the flight has.
For example I saw the banner for a flight, but when I clicked on inflight amenities, it stated the WiFi is Panasonic.
No - when that banner is on the flight status page it is supposed to mean that flight features Starlink (it specifically says This flight features Starlink..."). They are advertising it in certain places but they only put that banner specifically on Starlink flights.
Now, there are lots of equipment swaps so that can quickly change and I wouldn't trust it until shortly before boarding time. It's possible that United's inflight amenities information isn't...
No - when that banner is on the flight status page it is supposed to mean that flight features Starlink (it specifically says This flight features Starlink..."). They are advertising it in certain places but they only put that banner specifically on Starlink flights.
Now, there are lots of equipment swaps so that can quickly change and I wouldn't trust it until shortly before boarding time. It's possible that United's inflight amenities information isn't updated and is reflecting what used to be on that aircraft wifi wise but I haven't had a situation where Starlink was advertised on the aircraft I flew and it wasn't available.
this would be a good time to remind the world that the FAA hasn't even given an STC approval for Starlink on the 787-9 or -10.
Given how backed up they are with seat certification, it might be a good while before UA can even install Starlink on all of its fleet
You realize why this is such a silly argument, right? Right?
1) Qatar is currently operating 787s with Starlink. The jump to getting the STC for the FAA on an already-existing platform on the exact same aircraft type will not be hard.
2) Delta will have to get a new, unique STC for Amazon LEO for the A350s - which NOBODY currently has. That will be new territory. Only JetBlue and Delta have signed up...
You realize why this is such a silly argument, right? Right?
1) Qatar is currently operating 787s with Starlink. The jump to getting the STC for the FAA on an already-existing platform on the exact same aircraft type will not be hard.
2) Delta will have to get a new, unique STC for Amazon LEO for the A350s - which NOBODY currently has. That will be new territory. Only JetBlue and Delta have signed up for LEO, and Delta will be the first to seek an STC for the Amazon LEO antenna on 350s. That will take longer than the 787/Starlink STC, my friend.
3) Seat certification does not require an STC. That is a completely different process - it's not a modification to the airframe. Different set of rules, different requirements. There is plenty of bandwidth within the FAA to get the 787 (and 777 and 767 etc.) STCs for the Starlink antennas - especially when there is a lot of data about their real-world use on other aircraft already (both airliner and business jet use), unlike LEO.
Nice try, though.
you realize that QR uses EASA's certification, don't you?
how silly that you think that UA as a US carrier could install Starlink with a foreign STC and not the FAA.
UA HAS 787s in its fleet that do not have and cannot get Starlink while DL has Viasat that is available on about 2/3 of its A350s; before someone else butts in, DL has WiFi turned on on those aircraft but not free over...
you realize that QR uses EASA's certification, don't you?
how silly that you think that UA as a US carrier could install Starlink with a foreign STC and not the FAA.
UA HAS 787s in its fleet that do not have and cannot get Starlink while DL has Viasat that is available on about 2/3 of its A350s; before someone else butts in, DL has WiFi turned on on those aircraft but not free over the Pacific; it works fine in other regions of the world. The problem is WiFi capacity over the Pacific via all providers and not a single carrier has fleetwide free TPAC WiFi 100% of the time.
Never said United will install an antenna based on a EASA certification. Of course they will get an FAA STC and follow the process.
My point is that IF there was some type of unforeseen complication to the antenna design, it will already be evident because the antenna is already in use elsewhere on the same aircraft type.
But if you want to claim it's hard for any US airline to get the FAA's STC...
Never said United will install an antenna based on a EASA certification. Of course they will get an FAA STC and follow the process.
My point is that IF there was some type of unforeseen complication to the antenna design, it will already be evident because the antenna is already in use elsewhere on the same aircraft type.
But if you want to claim it's hard for any US airline to get the FAA's STC on a newer plane like the 787 because [REASONS] and then ignore that Delta will have a higher hurdle to clear - because they will be the first (and only) one to do it with a brand-new system - I'm calling you out on your inconsistencies.
You must be furiously typing away this morning, that it keeps you from actually reading other's posts as you counter arguments nobody made.
Today's case in point:
I said: "Qatar is currently operating 787s with Starlink. The jump to getting the STC for the FAA on an already-existing platform on the exact same aircraft type will not be hard."
You said: "how silly that you think that UA as a US carrier could install Starlink...
You must be furiously typing away this morning, that it keeps you from actually reading other's posts as you counter arguments nobody made.
Today's case in point:
I said: "Qatar is currently operating 787s with Starlink. The jump to getting the STC for the FAA on an already-existing platform on the exact same aircraft type will not be hard."
You said: "how silly that you think that UA as a US carrier could install Starlink with a foreign STC and not the FAA."
So how is my saying "getting the STC for the FAA" claiming UA will install Starlink with a foreign STC? Where did I argue UA will use the EASA certification? Geez, man - I thought you were better than that...
what QR or any non-US airline does with Starlink on their fleets is immaterial to AA, AS or UA which must have FAA approval in order to install and turn it on
Hi Tim, Now that election season is starting to heat up shouldn't you be focusing on your next (unopposed) mayoral campaign in your small GA town?
Walter, your statement’s conclusion could possibly be plausible, however, attributing the delay specifically to an FAA seat certification backlog is only your opinion and not established fact …. Yes?
Tim, honestly, you do not deserve the heat you're taking on this particular topic. For years, Delta (and jetBlue) have been far ahead of United (and American, Alaska, Southwest, others) in actually offering various forms of free texting and WiFi to members on-board. Only recently has United and American started to catch up, and they're not even fully live yet on most aircraft. So, objectively, these UA or Elon fans on here are prematurely celebrating...
Tim, honestly, you do not deserve the heat you're taking on this particular topic. For years, Delta (and jetBlue) have been far ahead of United (and American, Alaska, Southwest, others) in actually offering various forms of free texting and WiFi to members on-board. Only recently has United and American started to catch up, and they're not even fully live yet on most aircraft. So, objectively, these UA or Elon fans on here are prematurely celebrating and throwing-shade at you/DL. Believe me, I'd usually enjoy an opportunity to pile-on, but, here, you are correct.
thank you.
Anyone that really gets to the facts can see that this is all marketing hype that is not supported by facts.
AA and UA weren't at a disadvantage to B6 and DL which have had free extensive WiFi for years.
UA will be near the end of the installation of a high percentage of its fleet w/ free WiFi with AA, B6, and DL all having majorities of their fleets now -...
thank you.
Anyone that really gets to the facts can see that this is all marketing hype that is not supported by facts.
AA and UA weren't at a disadvantage to B6 and DL which have had free extensive WiFi for years.
UA will be near the end of the installation of a high percentage of its fleet w/ free WiFi with AA, B6, and DL all having majorities of their fleets now - far higher than the half of their mainline fleet that UA is touting for 2026.
AS and WN are actively installing Starlink and WN will use other systems on some of their fleet and could easily reach their goals of widespread WIFi by the end of 2027. UA will simply be catching up.
AA is the carrier that really made the difference with its decision to turn on free WiFi for all domestically - which means that in the hotly contested Chicago market, AA has a distinct advantage wiht near 100% coverage.
and not a soul has any data to show that real customers choose a carrier with Starlink over other carriers wiht other types of WiFi.
Every carrier is pushing for the fastest systems they can get because they know people will embrace the technology.
Not only are other WiFi providers enhancing their products but no one can say how other airlines' WiFi will perform across their fleets in 18 months.
When a single carrier besides B6 reaches 100% free WiFi on all their fleet and across all of the geographies they serve, then start tracking the advantage in real customer choice and not marketing hype.
As I have said, the chances are high that DL will have 100% free WiFi across its fleet and all geographies before any other big 4 carrier and also before any other airline anywhere in the world that is as large as the big 4.
You and I spar on many things but you do have the common sense that I can only wish others had.
You haven't really addressed the counterpoints to your argument that "who knows when United will complete this because look at how long seat certification is taking".
The counterpoints presented about Qatar aren't about using a European certification, they're about the fact that the 787-9 and 787-10 certification is likely not a big hurdle to cross, both because from a technical feasibility standpoint, it has already been proven to work without issue elsewhere, but also from...
You haven't really addressed the counterpoints to your argument that "who knows when United will complete this because look at how long seat certification is taking".
The counterpoints presented about Qatar aren't about using a European certification, they're about the fact that the 787-9 and 787-10 certification is likely not a big hurdle to cross, both because from a technical feasibility standpoint, it has already been proven to work without issue elsewhere, but also from a bandwidth standpoint, the wifi certification process from the FAA is different and not equally constrained to the seat certification process.
Obviously none of us truly know, but you can't say the risk and delay potential is the SAME as with seat certification. Factually they are not equivalent.
Now on the marketing side, I think that is also unknown. I don't think Delta will be at much of a disadvantage if they can market free high speed wifi on all aircraft.
That being said, I think it matters more for American where there is already mixed customer sentiment on their product investments (or lack thereof) and someone experiencing an American flight with no IFE and wifi that happens to cut out randomly on their flight vs. a United flight with new IFE and starlink...that does drive brand perception differences.
let us know when EASA issued their STCs for any 787 and then tell us when we should expect it from the FAA.
We heard 2nd quarter and we are now about a week from it ending and it doesn't even say pending on Starlink's website for the 787 - but it does say pending for the A220.
Also, let's see data regarding the FAA accelerating certification of a piece of equipment because it...
let us know when EASA issued their STCs for any 787 and then tell us when we should expect it from the FAA.
We heard 2nd quarter and we are now about a week from it ending and it doesn't even say pending on Starlink's website for the 787 - but it does say pending for the A220.
Also, let's see data regarding the FAA accelerating certification of a piece of equipment because it was previously approved by EASA.
The FAA clearly moves on its own schedule despite the harm to many parties by the pace at which they work but that doesn't mean they aren't doing their job and doing it on their timeline.
Sorry, 90+ NPS. Nothing else compares. Starlink is the only reliable, high-speed airliner wifi. It's a game changer and an enormous competitive advantage. Viasat which is unreliable, glitchy and unavailable over most of the Pacific.
feel free to correlate improved NPS to increased revenue.
You can't because WIFi is a very low purchase driver compared to other factors.
and other airlines DO have other types of WiFi. You and anyone that shouts about the speed advantage of Starlink should be able to quantify that advantage.
We all expect you are just a paid United mouthpiece but that is not and should not be the standard for any objective analysis of WiFI.
"You can't because WIFi is a very low purchase driver compared to other factors."
Assume you are correct - then why the hell have you wasted countless hours typing multi-paragraph long screeds about how much ahead DL is on fast, free WiFi, and how UA is screwed and X, Y, Z.
You should have been saying this line about WiFi not being a huge differentiator over the past few years then.
But surprise, surprise, WiFi...
"You can't because WIFi is a very low purchase driver compared to other factors."
Assume you are correct - then why the hell have you wasted countless hours typing multi-paragraph long screeds about how much ahead DL is on fast, free WiFi, and how UA is screwed and X, Y, Z.
You should have been saying this line about WiFi not being a huge differentiator over the past few years then.
But surprise, surprise, WiFi is only not meaningful when it becomes DL that will be behind the curve come 2027.
What Tim really means is that it's a very low purchase driver at this time. He has no way of knowing how much of an impact Starlink will have on future purchases. Marketing of Starlink will be a factor and people will always be interested in something that's trendy.
He also fails to acknowledge the effect the recent Blue Origin explosion will have on deployment of Leo. Seems reasonable to assume that if Blue...
What Tim really means is that it's a very low purchase driver at this time. He has no way of knowing how much of an impact Starlink will have on future purchases. Marketing of Starlink will be a factor and people will always be interested in something that's trendy.
He also fails to acknowledge the effect the recent Blue Origin explosion will have on deployment of Leo. Seems reasonable to assume that if Blue Origin can't deploy satellites that Delta will not be able to deploy Leo.
BTW, yes Tim, I understand that Blue Origin isn't the only resource for deploying Leo so don't try to use that as a rationalization.
I'd ask, which is more likely, United pulling this off in 2026, or their 'announcement' about Boom Supersonic... yeah, plenty of hype to go around.
What are the NPS on Boom?
Hey Tim -
How about a little research before spouting off, pretending your speculation is fact? Let's look at some for the most recent Starlink news. Here are some actual facts:
- United just flew, yesterday (June 22nd), their first 777-200 (N78005) from EWR to LHR with Starlink installed and active. (source: aerotime-dot-aero for the story, and the unitedfleetsite-dot-com for starlink status)
- The STC it flew under covers the 777-200, 777-200LR, and 777-300ER aircraft,...
Hey Tim -
How about a little research before spouting off, pretending your speculation is fact? Let's look at some for the most recent Starlink news. Here are some actual facts:
- United just flew, yesterday (June 22nd), their first 777-200 (N78005) from EWR to LHR with Starlink installed and active. (source: aerotime-dot-aero for the story, and the unitedfleetsite-dot-com for starlink status)
- The STC it flew under covers the 777-200, 777-200LR, and 777-300ER aircraft, so that gives United 95 more installs they can complete while the 787 STC paperwork proceeds.
- It took just over three months from the date of application to the first date of approval of the 777 STC (Application: July 3, 2024. STC issued: October 9, 2024. That's only 99 days later). Feel free to see STC ST04738NY for details.
On what basis do you claim the 787 certification will hold up United's install timeframe? Got anything to offer other than your pro-Delta bias that hopes it's delayed?
Starlink's blazing speed gets the headlines for good reason, but the best thing about it is its ease of use and complete reliability. It never has glitches that interrupt whatever you are doing like Viasat or the other also rans.
Ooooo ... "blazing speed", similar to blazing-fast-talking rap .
and yet UA didn't have any free WiFi for years while B6 and DL had it on hundreds of aircraft.
put your "equipment" back in your pants and tell us the DISADVANTAGE that AA UA and WN had to DL and B6 and then you might have a case for how much of an advantage UA will have in the future.
No airline that offered NO free WiFi for years wil;l have an advantage unless it had a disadvantage by not having it.
@ Tim Dunn -- Of course United was at a huge disadvantage when it didn't have fast or free Wi-Fi. What kind of a moron would dispute that? I don't understand why you respond to things by coming up with some silly straw man argument...
then tell us what the disadvantage was, moron.
when you make stupid strawman arguments that you can't quantify and then are challenged on them, you childlishly call names.
The simple fact is that WiFi is well down the list of purchase drivers and didn't stop UA from growing. There was a statistically insignificant number of passengers that chose B6 or DL over UA when B6 and DL had widespread free WiFi and there will be...
then tell us what the disadvantage was, moron.
when you make stupid strawman arguments that you can't quantify and then are challenged on them, you childlishly call names.
The simple fact is that WiFi is well down the list of purchase drivers and didn't stop UA from growing. There was a statistically insignificant number of passengers that chose B6 or DL over UA when B6 and DL had widespread free WiFi and there will be even fewer that choose UA because of faster WiFi when UA will finally equip its fleet.
IF you want to make bold statements, back them up with facts.
Why are you calling Ben a "moron"?
Especially when you said, "I have always believed that the people who have to resort to name calling are the ones that have the weakest arguments."
ICYMI (you clearly did in your own mud-slinging) Ben said "what kind of moron" and "silly straw man arguments"
The simple fact is that I am challenging Ben and you as UA's paid mouthpiece that in order for UA to have an advantage in the future, it has to have (had) a quantifiable DISADVANTAGE when B6 and DL had free high speed WiFi on the majority of their fleet and systems - and AA now...
ICYMI (you clearly did in your own mud-slinging) Ben said "what kind of moron" and "silly straw man arguments"
The simple fact is that I am challenging Ben and you as UA's paid mouthpiece that in order for UA to have an advantage in the future, it has to have (had) a quantifiable DISADVANTAGE when B6 and DL had free high speed WiFi on the majority of their fleet and systems - and AA now has it far more extensively than UA.
The benefit to UA will be even smaller considering that AA, AS, B6, DL and WN will all have major if not all of their fleets and geographies with free high speed WiFi by the time UA completes Starlink installations n its fleet.
The entire notion of an advantage with Starlink is UA advertising BS.
It is not a surprise that you push it but others should be able to quantify their statements
@ Tim Dunn -- Not all "high speed" Wi-Fi is created equal. If Viasat is so great, why is Delta even bothering with upgrading to Amazon Leo?
Starlink Net Promoter Scores (NPS) = 90+. Sorry, nothing else comes close. Starlink also jibs well with United's superior tech branding that is led by its industry-leading app.
@ Tim Dunn -- I don't understand your question. You want me to tell you why United was at a disadvantage when it had Wi-Fi that was slow and not free?
Ben
it is purely logical for YOU as a travel expert - a very different standard than UA or its paid internet marketing staff - to be able to quantify the disadvantage that UA had by not having free WiFi for all while multiple other carriers including B6 and DL had extensive free WiFi while UA did not; and no, T Mobile doesn't count as free for all.
the simple fact is that...
Ben
it is purely logical for YOU as a travel expert - a very different standard than UA or its paid internet marketing staff - to be able to quantify the disadvantage that UA had by not having free WiFi for all while multiple other carriers including B6 and DL had extensive free WiFi while UA did not; and no, T Mobile doesn't count as free for all.
the simple fact is that AA, AS, B6, DL and WN will all have extensive if not fleetwide and global free WiFI by the time that UA finishes Starlink installations. There will simply be little advantage for UA to finally join multiple other airlines in having fleetwide free WiFi.
as for speed, I have never said that Starlink isn't a high quality product. But it exists on enough aircraft now that you should be able to show data that it is purchase driver over slower WiFi. I doubt if you can.
The whole world wants free fast internet but that doesn't mean that people are going to choose the fastest over someone else's free and available WiFI. Everyone is upgrading their internet service but AA, DL and WN - UA's most direct peers - will have multiple providers, some of which will provide very fast WiFI. If you believe there is a quantifiable difference that will translate into a true advantage, you should be able to prove it.
Otherwise, don't make the claim - even if means ditching a topic that has consistently turned into lots of page clicks based on marketing claims and nothing else.
@ Tim Dunn -- I really can't make sense of your logic. Could you point me to the quantifiable ADVANTAGE that Delta had by having free and "fast" Wi-Fi while United didn't?
Because if you can't, then you're guilty of the same thing you're accusing me. And if you can, you're proving my point -- an advantage for one airline (Delta) is a disadvantage of another airline (United).
It's bizarre to me that the position...
@ Tim Dunn -- I really can't make sense of your logic. Could you point me to the quantifiable ADVANTAGE that Delta had by having free and "fast" Wi-Fi while United didn't?
Because if you can't, then you're guilty of the same thing you're accusing me. And if you can, you're proving my point -- an advantage for one airline (Delta) is a disadvantage of another airline (United).
It's bizarre to me that the position that you want to take is that United wasn't at a competitive disadvantage when it charged for Wi-Fi and it was slow. What a world...
Ben, Delta has had free WiFi for a while (as has jetBlue); meanwhile, UA, AA, AS, WN, etc. have not. It is good if UA (and the others) are finally catching up, and possible exceeding, in time, the capacity of Delta's existing hard-ware; but, let's be clear, DL and B6 have lead the way for a while now.
I'll bet United's NPS metrics say otherwise, or they wouldn't be spending all this money to install and promote it.
Indeed. Starlink Net Promoter Scores (NPS) are 90+. NOTHING else comes close and NPS scores for everything else improve when Starlink is installed because it so reliable. Customers can become engrossed in whatever they choose without annoying glitches or buffering. It's a game changer and an enormous competitive advantage over airlines without it.
Stayed a couple months away from the comment section bacause it was borderline unreadable due to TD’s constant psychotic meltdowns only to return and see that it’s got worse. I don’t know why you guys still bother to try to engage with him in a rational discussion. It’s beyong proven that he has some serious mental issues, which includes a very sick and disturbing envy sentiment towards Ben. He has no connections, no inside info,...
Stayed a couple months away from the comment section bacause it was borderline unreadable due to TD’s constant psychotic meltdowns only to return and see that it’s got worse. I don’t know why you guys still bother to try to engage with him in a rational discussion. It’s beyong proven that he has some serious mental issues, which includes a very sick and disturbing envy sentiment towards Ben. He has no connections, no inside info, no knowledge, pretends to have a wife, has been fired from the industry, banned from pretty much everywhere in the community, and when he is owed by rational arguments, he resorts to calling Ben a morron. UA is the trigger to his condition. So please just let him talk to himself, and he’ll fade away. Otherwise is just like playing chess with a pigeon: it’ll shit all over the board, knock out all the pieces and fly away saying it’s won. Just ignore him, he’ll fade away.
What is your argument here? The article calls out SEVERAL times that United had basically the worst WIFI, and when this is done they will have the best. No one is pretending it was always good.
I am simply asking SOMEONE to provide financial and purchase driver data showing how WiFi was an advantage for B6 and DL when they had it and other carriers did not.
I am also asking for someone to provide data that having Starlink will be a purchase driver over other carriers that have other, potentially slower WiFi WHEN Starlink is 100% available on A carrier vs. their direct peers.
NPS does not translate into...
I am simply asking SOMEONE to provide financial and purchase driver data showing how WiFi was an advantage for B6 and DL when they had it and other carriers did not.
I am also asking for someone to provide data that having Starlink will be a purchase driver over other carriers that have other, potentially slower WiFi WHEN Starlink is 100% available on A carrier vs. their direct peers.
NPS does not translate into a higher priority purchase driver than other things such as schedule, price and loyalty programs.
If UA did not suffer when it didn't have it, it is even more unlikely - and unverifiable = that UA will have an advantage when other airlines will have a high percentage of free WiFi, and much of it will be high speed in some form or another
.
For as much as the marketing hype is made about Starlink, there should be verifiable data presented if a statement is made not by an airline that has it or Starlink (and they should present it as well) but certainly by anyone that should be an industry leader or expert.
Same thing airlines use for operational reliability, customer service, clubs, food, wine, etc., Net Promoter Score (NPS). Nothing comes close to Starlink NPS.
Wow the Timcel is truly on tilt today. What a sad, pathetic individual.
you have ever only liked the truth that you push.
I am a threat to you because I expose the truth as it is.
If there is future UA advantage w/ Starlink, then there is a quantifiable and identifiable disadvantage to UA right now
Just tell us that number
"I am a threat to you because I expose the truth as it is."
lol. it's funny that you probably believe this. You really need some situational awareness and a life. Your hypocrisy in this comment thread is particularly impressive.
and yet you came to the same conclusion above that I did.
Absent the personal attacks, you said the same thing I did.
"wi-fi" , television , movies ... all packaged junk . Nothing good in any of them .
Ben clearly needs his DL-UA pi789ong match article for the week.
DL has had free high speed WiFi on virtually all TATL and S. America flights for well over a year and on 90% of its domestic network for about 5 years.
No, UA isn't destroying anything except their own reputation when T Mobile pulled all free WiFi off of aircraft that don't have Starlink.
Says the person who previously said the T-Mobile bene was meaningless. Too funny.
and yet plenty of people argued that T Mobile WAS how they got free WiFi on UA - and yet it is gone which means that there is no free WiFi on UA for about 600 UA mainline aircraft right now.
NONE.
Tell us again how UA is losing right now to AA B6 and DL right now and then we can talk about whatever win UA is supposed to have.
let's be...
and yet plenty of people argued that T Mobile WAS how they got free WiFi on UA - and yet it is gone which means that there is no free WiFi on UA for about 600 UA mainline aircraft right now.
NONE.
Tell us again how UA is losing right now to AA B6 and DL right now and then we can talk about whatever win UA is supposed to have.
let's be clear that Starlink is good only where it exists. UA will finish their rollout long after B6 and DL have free high speed WiFI fleet and worldwide and AA will very likely have started to offer it not just domestically but in one or more global regions.
UA will be at least the 4th of 6 US airlines with fleetwide rollout and perhaps only ahead of AS and WN - but AS might stun us and roll it out much faster
Tim ... "wi-fi" on virtually all ... along with other baby toys with which to play .
Tim the problem isn’t who says they have wifi, it’s whose wifi actually works. The last 2 Delta flights I’ve been on, the wifi was down - no point arguing Delta has free wifi if it doesn’t work.
And it’s not just my anecdote.
DL has never had high-speed wi-fi. Everything in the air has been slow-speed, especially with the providers DL uses. It isn't worth being free when it's practically useless. You know, like you.
and yet I managed to spit out multiple replies to OMAAT articles in a very short time on a DL TATL flight. What honestly is more important or requires more attention than replying to OMAAT?
and I have streamed on DL aircraft.
the perceived advantage that you think exists for Starlink simply does not exist for real users.
@Tim Dunn Having just been on 2 UA flights yesterday, I used T-Mobile benefit on both, non Starlink aircraft. Why do you continue to lie?
DL TATL?! Niiiice.
DL getting lapped!
Tiny Timmy’s extra small hands will be ragetyping in 3, 2, 1…
Tim must be upset. Realistically at best pathetic Delta will only have half its fleet with high-speed Wi-Fi by 2030
Hilarious that Delta disaster won't have WiFi on 1/2 it's planes till 2029
Cool. Catching up to jetBlue and Delta, which have had free WiFi on most of their fleet for nearly a decade… the technology was there; this was about nominally profiting off a captive audience. WiFi should be relatively reliable and included with all airfare by now.
The gap in benefits between shitty free wifi and Starlink is much larger than that between shitty free wifi and shitty paid wifi. Not an opinion, but a fact.
False dichotomy. That's why I said "reliable"...
How is that a false dichotomy?
The gap between starlink and viasat is massive.
Daniel, if it's free and relatively reliable, it's still better than not free or not available. Yes, I have experienced both, personally, and do find Starlink more reliable, but it isn't perfect, and Viasat or other providers are not nothing.
1990, you seem to be neglecting the fact that Starlink is free by default.
But! But! But! Mishandled bags!!! That’s the metric that really matters!
LoAd FaCtOr
Yeah, but CASM.....
You say CASM, Tim say RASM.
And remember: Your opinion is an anecdote; his opinion is facts.
"And remember: Your opinion is an anecdote; his opinion is facts."
Tim's entire posting history in a nutshell.