Singapore Airlines Expands Free Wi-Fi In First & Business Class

Singapore Airlines Expands Free Wi-Fi In First & Business Class

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Singapore Airlines premium passengers are in for a treat, as the airline has greatly expanded its free Wi-Fi benefit, as noted by Mainly Miles.

Singapore Airlines offering unlimited free Wi-Fi

Singapore Airlines increased the list of passengers and aircraft types where free Wi-Fi are offered. Specifically, the airline is now offering unlimited free Wi-Fi to the following passengers:

  • Suites and first class passengers
  • Business class passengers
  • PPS Club members traveling in premium economy or economy

This is now available throughout Singapore Airlines’ fleet, including on all A350s, A380s, 777s, 787s, and 737 MAXs. The only planes not to offer this are the 737-800s, as those planes don’t feature Wi-Fi.

For context, previously the airline offered unlimited free Wi-Fi in Suites and first class, while it offered business class and PPS Club members 100MB of free data. Suffice it to say that going from 100MB of data to unlimited data will make a big difference for many passengers. Furthermore, previously the airline had restrictions on the types of aircraft where free Wi-Fi was offered.

For now the current Wi-Fi offering is described as a trial, though there’s no published end date. In a statement, the airline says it will “monitor and assess the needs and preferences of our customers during the trial, and evaluate the commercial, operational and technical aspects of providing complimentary in-flight Wi-Fi to our customers.”

Enjoy unlimited free Wi-Fi in business class

Singapore Airlines has come a long way with Wi-Fi

As is the case with so many airlines, Singapore Airlines has made huge progress when it comes to its inflight Wi-Fi offering. The airline used to have OnAir Wi-Fi, which was both ridiculously slow, and outrageously expensive (in 2014 there was a story about how someone racked up $1,200 in Wi-Fi charges on a flight).

Not only has Singapore Airlines upgraded its systems to improve bandwidth and speeds (most planes now have Panasonic Wi-Fi), but the airline has also greatly improved Wi-Fi pricing and complimentary offerings. Nowadays most Wi-Fi pricing allows unlimited data, and a full flight pass typically won’t cost more than $15.99.

Meanwhile it’s fantastic to see that Wi-Fi is now free for most premium passengers with no data caps. That’s a real competitive advantage, as there aren’t many airlines offering free Wi-Fi to business class passengers.

Singapore Airlines has come a long way with Wi-Fi

Bottom line

Singapore Airlines is now offering unlimited free Wi-Fi to all first and business class passengers, plus PPS Club members in premium economy or economy. Officially this is a trial without an end date. It seems that the airline is trying to move toward making this a permanent feature, which would be awesome.

What do you make of Singapore Airlines’ expanded complimentary Wi-Fi?

Conversations (15)
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  1. Derek Guest

    It's good news, however the more people on wifi the slower the speed. Those who pay for F or J class deserve the free wifi. Will see how it goes in less than 2 weeks from when I last flew a couple of years back. A Boingo subscription was also a good option - always had free wifi with that anyways.

  2. Francis Guest

    Absolutely brilliant, SQ does it again!

  3. iamhere Guest

    This feels like hotel wifi in the way that you can get it for just being a member. Even if you don't accrue points with the carrier so in effect almost nobody will really be paying. Hope their technology and internet speeds will be able to cope.

  4. Thommo Guest

    Just offer it to whole of the aircraft. There's nothing to stop it doing so. Elitist crap.

  5. Jason Guest

    Great to see SQ joining Air NZ on offering complimentary WiFi.

  6. ChrisB Guest

    I wasn’t looking forward to the low connectivity on my SQ flights from FCO - SIN - AKL the other week when I got an email from them about the trial. It was a really pleasant surprise and worked reasonably well. I had to keep reconnecting every 30 minutes or so, but other than that no issues at all (some dead spots but that’s to be expected). Made 22 hours in the air a lot easier.

  7. NathanJ Gold

    Travelled in J just over a month ago - FRA-SIN, then SIN-BNE. Supposedly 100MB per sector then, but my partner and I never ran out…they may have been running a secret trial of it at that point.

  8. brianna hoffner Member

    Just used it on the JFK-SIN route. It's pretty decent speed and the IFE lets you know where the no coverage zones on your flight are. Their selection of movies and TV is pretty crappy so I was really grateful for the internet access.

  9. MrChu Guest

    Just flew SIN-JFK two days back and Wi-Fi was complimentary in business class. The only problem was that it was unusable mist of the time and at other times only for texting. Hopefully it gets better but it was surely appreciated!

  10. Alan Guest

    Damn, means much lower speeds in my upcoming first redemption

  11. Ella Guest

    That’s good news for my upcoming 17 hour flight on SQ! It’s getting harder to entertain yourself as the flights get longer and longer.

  12. Mike O. Guest

    When you think about it, being connected in the 2020s is basically a necessity now. I was born in the 1990s, and internet access along with cable TV was considered a luxury that only some could afford and speeds were dial-up and dismal (anyone remember that dial tone when connecting?! ;)) I see inflight connectivity the way inflight entertainment came about when it was only installed in business class and up and you had to...

    When you think about it, being connected in the 2020s is basically a necessity now. I was born in the 1990s, and internet access along with cable TV was considered a luxury that only some could afford and speeds were dial-up and dismal (anyone remember that dial tone when connecting?! ;)) I see inflight connectivity the way inflight entertainment came about when it was only installed in business class and up and you had to swipe your credit card to use it at first, then it eventually became mainstream for all classes. It'll take some time for bandwidth to strengthen, but it'll get there.

    1. Fed UP Guest

      No it’s not. Chill out for 5 minutes, the world will go on with you being disconnected

    2. Kevin Guest

      The world may but self employed in business on a 13 hour flight, will you lose that order that may fund the entire flight?

      I just returned from Singapore and closed a deal using the free WiFi worth £170k...

      Ok on my previous flights I bought unlimited but after paying £4k for a return ticket it should be complimentary.

    3. Joe Guest

      100%. And it's a competitive area for getting my (and I suspect a lot of others) business. I now just assume that I'll be able to access a connection on a plane and the flight experience is really bad for me if it turns out to be slow and non functional. I'd actively avoid flying the Qatar A380 minus Super Wifi, for example.

      Being connected is an expectation which didn't exist a few years...

      100%. And it's a competitive area for getting my (and I suspect a lot of others) business. I now just assume that I'll be able to access a connection on a plane and the flight experience is really bad for me if it turns out to be slow and non functional. I'd actively avoid flying the Qatar A380 minus Super Wifi, for example.

      Being connected is an expectation which didn't exist a few years ago but clearly does now. Just like hotel wifi! Remember when that used to be charged for?! Wasn't that long ago!

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Derek Guest

It's good news, however the more people on wifi the slower the speed. Those who pay for F or J class deserve the free wifi. Will see how it goes in less than 2 weeks from when I last flew a couple of years back. A Boingo subscription was also a good option - always had free wifi with that anyways.

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Francis Guest

Absolutely brilliant, SQ does it again!

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iamhere Guest

This feels like hotel wifi in the way that you can get it for just being a member. Even if you don't accrue points with the carrier so in effect almost nobody will really be paying. Hope their technology and internet speeds will be able to cope.

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