Oneworld Opening Branded Lounges, Starting At ICN

Oneworld Opening Branded Lounges, Starting At ICN

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Several years ago, the oneworld alliance revealed how it planned to start opening its own branded lounges. The pandemic ended up delaying these plans, though the first lounge finally had a soft opening in late 2023. The lounge has now officially had its grand opening, so we now have all the details of the new lounge, including lots of pictures.

The concept behind oneworld branded lounges

The “big three” global alliances offer all kinds of perks for elite members, and one of those perks is lounge access. In the oneworld alliance, Emerald members and Sapphire members receive access to oneworld lounges. These are operated by individual airlines, and collectively oneworld airlines operate hundreds of them.

In 2019, oneworld announced that it planned to operate its own branded lounges. The idea is that at some airports, no single oneworld airline has a huge presence, but collectively oneworld airlines have a significant presence. So while no individual oneworld airline could justify opening a lounge, there would be merit to a shared lounge. Think of airports in major cities that aren’t otherwise the hubs of oneworld airlines.

This is a concept we’ve already seen from SkyTeam and Star Alliance, as they each operate some of their own lounges as well, so oneworld is the only alliance that doesn’t currently do this.

Some might say “well isn’t there a oneworld lounge at LAX?” Good question. While there’s a lounge that’s marketed as a oneworld lounge, it’s in fact a joint venture between British Airways, Cathay Pacific, and Qantas, so the alliance as such has no stake or involvement in it.

The oneworld lounge LAX isn’t run by the alliance

Executives at oneworld have stated that they see opportunities to open lounges in 15-30 airports globally, with many of the choices driven by terminal developments (in other words, airports where oneworld airlines depart from a common terminal, and there’s space to open a lounge).

In 2019, oneworld had announced that the first alliance lounge location would be in Moscow. However, that was initially delayed by the pandemic, and then those plans were later shelved due to the sanctions in place. Fortunately the alliance has now decided on a different airport for its first lounge, and it has just opened!

The SkyTeam alliance already has several lounges

First oneworld lounge now open at Seoul Incheon Airport (ICN)

The oneworld Lounge at Seoul Incheon Airport is now open:

  • The lounge is located in Terminal 1, which is home to several oneworld airlines, including American, Cathay Pacific, Finnair, Malaysia Airlines, Qantas, Qatar Airways, and SriLankan Airlines
  • The lounge is located on the fourth floor of Terminal 1, near gate 28
  • The lounge is 555 square meters (~6,000 square feet), with seating for 148 people
  • The lounge is open daily from 7:30AM until 11:45PM, except on Mondays and Saturdays, when it opens at 4:30AM
  • The lounge is run in partnership with Swissport and the team behind ASPIRE lounges
  • The lounge is taking over the space of the former Jeju Air “JJ Lounge,” which closed in 2020, around the start of the pandemic
  • In line with oneworld lounge access policies, the lounge is open to oneworld first and business class passengers, as well as oneworld Emerald and Sapphire members
oneworld Lounge Seoul Incheon hours
oneworld Lounge Seoul Incheon location

Below you can find some pictures of the new lounge. I’ve gotta say, it looks pretty snazzy to me, especially given that this is ultimately an outstation lounge for all airlines.

I’m happy to see that oneworld has finally moved forward with this concept. Now, I definitely think we should manage our expectations in terms of crowding during peak periods. This lounge isn’t very large, and there are some periods where there are multiple oneworld departures around the same time, so expect that this lounge could be crowded.

This also isn’t surprising, but it’s worth mentioning that this is a single, shared lounge space, rather than there being two separate sections (one for first class and oneworld Emerald, and one for business class and oneworld Sapphire). I just mention this because oneworld is the only alliance to offer two tiers of elite lounge access. Clearly the lounge is too small for this to be practical, though I’m curious if that’s something that might be considered in future lounges.

oneworld Lounge Seoul Incheon entrance
oneworld Lounge Seoul Incheon hallway
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon seating
oneworld Lounge Seoul Incheon bar
oneworld Lounge Seoul Incheon buffet
oneworld Lounge Seoul Incheon buffet
oneworld Lounge Seoul Incheon bathrooms

Bottom line

The oneworld alliance is opening branded lounges at several airports, and the first lounge has opened at Seoul Incheon Airport Terminal 1. While this concept was delayed, I’m excited to see the idea finally become a reality. Seoul Incheon seems like a logical first airport for this concept, given that it’s a hub for the two rival alliances. I’m looking forward to checking out this lounge.

This looks like a nice enough space, but expect it to be very crowded during peak hours, given the limited capacity.

What do you make of the concept of oneworld branded lounges, and of the lounge in Seoul Incheon?

Conversations (49)
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  1. vlcnc Guest

    I was surprised the likes of Cathay didn't have their own lounge at ICN, so yes I can see this getting very crowded with such a small space for the number of oneworld airlines departing, especially if that's around the same time.

  2. MariB New Member

    Flying Qatar out of ICN in March so planning to visit. Assuming we can get in - this is a small lounge and IIRC there are a number of evening oneworld flights. Qatar is the last one, so hope we don't have to wait until all the others clear out.

  3. George Romey Guest

    In the US the only cities that I can see would be SEA, LAS and maybe ATL. AA has a very small and outdated club at ATL.

    1. maxell Guest

      ATL?? u having a laugh?
      There are zero transcontinental flights with AA from atlanta.

    2. Marcus Guest

      SEA? Both Alaska and BA have lounges there already. Why do you think one would be needed there?

  4. Lee Guest

    LAX's Master Plan includes a new Terminal 0 and Terminal 9 in the 2032 time frame. Adjacent to United's Terminal 8, Terminal 9 would be a Star Alliance hub with full Customs facilities. One would hope the gates will be sufficiently spaced to accommodate all wide-bodies side-by-side (reference the SEATAC debacle). And, it would make sense to have a Star Alliance lounge . . . large enough to accommodate surge occupancy. That's the future of things.

  5. Alex Guest

    There are a few obvious places in Europe for those too, particularly at ST/*A hubs. I can think of AMS first, and if OW can regroup to leave from the same terminal then FRA and CDG.

  6. John Guest

    Us Brits are hoping for an alternative to BAs pitiful and overcrowded "Galleries" offering in LHR... Can't come soon enough

    1. Alex Guest

      Do you honestly think that BA will allow a OW lounge at any of London's airports?

    2. Lee Guest

      Alex Cruz? You mean, share the operating costs?

      By the way, BA is planning a major overhaul of the T5 lounges. Not certain about timing but it's coming.

    3. Creditcrunch Diamond

      Staff have been hinting of major refurbishment of the whole of the J/F and CCR wing at T5, it won’t be one of these new OW lounge concepts and remain a BA affair. If it gets approval will be very welcome but I expect at least 18months of disruption and more crowding.

  7. UncleRonnie Diamond

    Oneworld lounge in Cape Town would be nice, but I suspect they'll wait until the new terminal (eventually) gets built.

  8. iamhere Guest

    What's the advantage of having an alliance lounge vs an airline lounge that is in that alliance?

    1. James Guest

      Because no one airline has a significant enough presence at that airport to justify the cost to that airline to running it i suspect.

  9. Portlanjuanero Guest

    So what's going to happen to the current *not OneWorld* lounge at LAX?

  10. Alvin | YTHK Diamond

    Space Mountain called and they want their lounge back...

    Jokes aside, looks pretty good

  11. Abidjan Gold

    Good news. I like this strategy.

  12. Andy Diamond

    There were official Oneworld lounges c.2015, e.g. at ZRH, which was an Air Berlin hub then.

  13. crosscourt Guest

    @classcair agree, and the silly receptionists at the SEA Alaska lounges were refusing to let me in as a Qantas Platinum One /Emerald member which entitles me access to their lounges. It happened three times at two different Alaska lounges. they were soon read the riot act by me and they succumbed.

  14. JB Guest

    SEA, YYZ, BOS, GRU, CDG, FRA, DXB, SIN, and BKK all come to mind as good airports to build a Oneworld lounge.

    1. Ken Guest

      BKK already has CX, JL and QR lounges, so I doubt it would be a likely candidate.

    2. Ralph4878 Guest

      With JAL, Qatar, and Oman Air lounges - as well as 10 Miracle and 4 Coral lounges - I don't think BKK is getting another lounge, but it would be nice for it to get one, given how many oneWorld carriers fly to BKK.

    3. JW Guest

      Sin will also not get a OW lounge. Doesn’t make sense with airlines operating from different terminals and also with QR, 2x QF, BA and CX lounges present, there is no need for one.

    4. kimshep Guest

      In SIN, you can also count two (2) lounges for Qantas. They have a both a First lounge and a separate Business lounge.

    5. Aztec Guest

      I would love a OW lounge at YYZ but it probably isn't going to happen. Practically speaking, only 2 OW airlines operate out of YYZ (Cathay and BA). Yeah. AA also operates there as well but they use the US preclearance section which is totally separated from the rest of the terminal.

    6. Marcus Guest

      Why do I keep seeing SEA as a suggestion? An airport with three oneworld lounges already.

  15. Brianair Guest

    Smart move by Oneworld. Plenty of Oneworld airlines fly to ICN despite it not being a hub and it’s a strong market that’s growing. On a side note, I feel like Oneworld could use a lounge in SFO. Although it is primarily a Star Alliance hub, a lot of foreign Oneworld airlines also fly to SFO. Right now, there is a Cathay Pacific Lounge, JAL Sakura Lounge, and British Airways Lounge in the A side...

    Smart move by Oneworld. Plenty of Oneworld airlines fly to ICN despite it not being a hub and it’s a strong market that’s growing. On a side note, I feel like Oneworld could use a lounge in SFO. Although it is primarily a Star Alliance hub, a lot of foreign Oneworld airlines also fly to SFO. Right now, there is a Cathay Pacific Lounge, JAL Sakura Lounge, and British Airways Lounge in the A side of the International Terminal, each of which are relatively cramped. I also heard that Qantas passengers had to use the Air France-KLM lounge there because there was too little space at the other Oneworld lounges. It would make a lot more sense if they combined the CX, JL, and BA lounges into one large Oneworld lounge for international passengers. They should separate it into business class and first class since most of the Oneworld airlines send their first class products to SFO. They added an Admiral’s Club in the new Terminal 1, which is connected airside, and a new Alaska lounge, but those are domestic lounges and are useless for people flying say Japan Airlines business class as far as I know.

    1. BenjaminGuttery Diamond

      So are those 3 OW member lounges literally RIGHT next to each other and physically share walls or something?

      Does SFO have available space for such a new mega lounge?

      If neither of those is true, then it can't happen. Unless SFO is building a new international terminal (which they could be doing, I just don't pay attention to that airport).

      Pointing this out because lots of commenter always say/wish that Austin had...

      So are those 3 OW member lounges literally RIGHT next to each other and physically share walls or something?

      Does SFO have available space for such a new mega lounge?

      If neither of those is true, then it can't happen. Unless SFO is building a new international terminal (which they could be doing, I just don't pay attention to that airport).

      Pointing this out because lots of commenter always say/wish that Austin had this lounge or that lounge and they literally have NO SPACE for anything.

    2. Kiwi Guest

      I don’t recall if Sakura lounge is immediately next door to Cathay, they are at least in the same hallway. BA’s lounge is on the main floor and is much bigger than the others and used to offer direct lounge boarding. I’m trying to recall if the emirates lounge is next to BA but it might be across the concourse

    3. A_Japanese Gold

      JAL Sakura lounge in SFO was permanently closed in this June. Not next to each other but in same hallway, so maybe CX can take over the space and convert it to F lounge, and convert current lounge as J lounge, could make sense.

  16. Cedric Guest

    That will help OW passenger avoid the bRitish Airways Shenanigans when trying to access their lounge. As a founding member of OW, their abject behavior in systematically trying to prevent other OW pax from using their mediocre lounge needs to be called for. Too bad so few bloggers actually do it.

    1. Kiwi Guest

      Well now that Qatar has bought into BA it seems they’re taking the same approach giving off business/first from emerald sapphire

  17. classcair Member

    I think they should convert the BA lounge in SEA to a Oneworld lounge. It's in need of a renovation as it is, and with BA, JAL, Finnair and Qatar all operating out of the S gates where the current BA lounge is located, it seems logical choice. All of the Alaska lounges are inconvenient to the S gates.

    1. Sam Guest

      It effectively is at this point for OW elites flying from the South satellite. Probably made more sense before AA dumped the LHR flight.

    2. UA Guest

      SEA definitely needs a proper lounge for oneworld passengers given it's the largest hub for a member and the current lounge offerings all have the same problem - no showers.

      This is just nuts.

  18. S_LEE Diamond

    As many comments have pointed out, JAL doesn't fly to ICN. They terminated their NRT-ICN route long ago.
    From ICN, they only have codeshare flights operated by Korean Air. I'm not sure if JL marketed Korean Air flight boarding pass will let you access this Oneworld lounge.

    1. Brianair Guest

      JAL subsidiary Zipair does fly NRT to ICN though. I don’t think the two airlines codeshare but it says you can redeem JAL miles on Zipair and vice versa.

    2. Steven L. Gold

      That's where their relationship (so far as customers are concerned) begins and ends. AFAIK ZIPAIR isn't considered to be part of JAL Group, they don't codeshare, and any ZIPAIR flight you take wouldn't be considered to be a oneworld flight wrt to lounge access.

    3. BenjaminGuttery Diamond

      Yeah Brianair.....but they aren't a part of OneWorld......so......Mute Point.......

  19. KK13 Diamond

    I thought JAL uses GMP instead of ICN.

    1. Icarus Guest

      Yes. Correct @Ben JL operates GMP-HND

    2. Brianair Guest

      Yes. JAL doesn’t fly to ICN at all. They fly GMP-HND and that’s it. Their LCC subsidiary Zipair flies NRT-ICN though. They aren’t listed as codeshare partners but it looks like you can redeem JAL points on Zipair flights and vice versa.

  20. Tim Dunn Diamond

    Choosing ICN is interesting in light of the pending merger between Korean and Asiana. oneworld has had low market share in S. Korea relative to Skyteam and Star, the latter of which will also be a small player if the merger is approved.
    There is value in offering amenities comparable to dominant alliances and their carriers in their major hub airports and oneworld could be trying to validate the value both now with Korean...

    Choosing ICN is interesting in light of the pending merger between Korean and Asiana. oneworld has had low market share in S. Korea relative to Skyteam and Star, the latter of which will also be a small player if the merger is approved.
    There is value in offering amenities comparable to dominant alliances and their carriers in their major hub airports and oneworld could be trying to validate the value both now with Korean and Asiana both operating and potentially after Asiana is folding into KE

    1. OneAlphaTwo Gold

      I initially thought the same thing when I saw the headline, but the more I thought about it, it actually makes perfect sense. Since ICN isn’t home to any oneworld airlines, I assume there are no airline operated lounges for F&J pax flying on any of those eight airlines...(maybe 9 with CZ). While they may have a small presence, it’s still a presence and I guess they figure combined they can be stronger, even if...

      I initially thought the same thing when I saw the headline, but the more I thought about it, it actually makes perfect sense. Since ICN isn’t home to any oneworld airlines, I assume there are no airline operated lounges for F&J pax flying on any of those eight airlines...(maybe 9 with CZ). While they may have a small presence, it’s still a presence and I guess they figure combined they can be stronger, even if some of them only offer one daily flight. If you’re on say Qatar or AA, I suppose it would be nice to have a decent (albeit small) lounge to visit before departure to relax and get some work done.

      And to your point about a Korean/Asiana post merger Star presence, maybe they’ll be next with this sort of lounge there?

    2. tda1986 Diamond

      I assume that's the point. Pick large global destinations where multiple oneworld airlines fly but none of their members is based.

  21. Dom Guest

    In small lounges, it's an inefficient use of space to hive off an area for F / highest tier passengers.

    1. Tom Guest

      I don't think any of the oneworld airlines even operate F to ICN, so it would literally be a status lounge only.

  22. Mike O. Guest

    Japan Airlines no longer flies to Incheon. (Does ZipAir count?)

    1. BenjaminGuttery Diamond

      No. Unless the actual airline is a member of the Alliance, it does not count. Like IAG owning British Airways and Iberia (which are both OW members) and they also own Vueling, Level, Air Europa, and Aer Lingus (which are not members).

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

JB Guest

SEA, YYZ, BOS, GRU, CDG, FRA, DXB, SIN, and BKK all come to mind as good airports to build a Oneworld lounge.

2
Alvin | YTHK Diamond

Space Mountain called and they want their lounge back... Jokes aside, looks pretty good

1
classcair Member

I think they should convert the BA lounge in SEA to a Oneworld lounge. It's in need of a renovation as it is, and with BA, JAL, Finnair and Qatar all operating out of the S gates where the current BA lounge is located, it seems logical choice. All of the Alaska lounges are inconvenient to the S gates.

1
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