It’s a big day for KLM Royal Dutch Airlines, as the airline has just taken delivery of its first Airbus A321neo, which represents the start of the carrier’s narrow body fleet renewal. The A321neo is an awesome aircraft, though the airline sure selected an “efficient” configuration.
In this post:
KLM replacing Boeing 737s with Airbus A321neos
Back in 2021, Air France-KLM placed a massive order for up to 160 Airbus A320neo-family aircraft, including 100 firm orders plus 60 options. These planes are specifically intended for KLM and low cost subsidiary Transavia, as these jets aren’t going to Air France (which is instead focused on the Airbus A220-300).
This represents a major development for the airline, as both KLM and Transavia have historically flown Boeing 737 aircraft for their narrow bodies, so this order was a big win for Airbus. There’s now an exciting update, as KLM has just taken delivery of its very first Airbus A321neo aircraft.
The first aircraft landed in Amsterdam today, and has the registration code PH-AXA. The plane should enter commercial service as of mid-September 2024, operating routes within Europe. The expectation is that three more A321neos will join KLM’s fleet before the end of the year.
The Airbus A321neo of course has incredible economics and unit costs, and it’s 21% more fuel efficient than the aircraft it replaces. The challenge is that since it’s larger than most other narrow body planes currently in service, actually filling all the seats onboard can be challenging. Low unit costs are only useful if you can get a decent load factor.
For context, KLM currently has a fleet of 42 Boeing 737s, which are an average of around 18 years old. This fleet includes the 737-700, 737-800, and 737-900. Just to give you a sense of how much more capacity the A321neo has, it has 25% more seats than the 737-900, and 72% more seats than the 737-700.
While filling so many seats may not be easy, this is probably the right plane for KLM regardless, given the extent to which Amsterdam Schiphol Airport is being capacity constrained in terms of takeoffs and landings.
Here’s another fun thing. KLM has long had a tradition of giving its planes unique names. There have been different themes over KLM’s 104-year history, ranging from names of members of the Royal Family, to bridges, to national parks. This time, KLM employees were allowed to choose the theme, and they decided on butterflies.
The airline views this as nicely tying in with the fleet transformation the airline is embracing. The name of the first four A321neo aircraft will be Swallowtail (Koninginnepage), Peach Blossom (Braamvlinder), Common Brimstone (Citroenvlinder), and Clouded Magpie (Porseleinvlinder).
You might also notice that KLM has modified its livery a bit with the introduction of the A321neo. While the plane has the same signature colors, the design has been modernized a bit.
How KLM has configured its Airbus A321neos
So, what should passenger expect onboard KLM’s Airbus A321neos? On the plus side, the A321neo has:
- USB-C power outlets and a personal device holder at each seat
- Large new overhead bins, meaning there should be enough space for all carry-ons
- Mood lighting, as is standard on new generation Airbus aircraft
- Wider seats, as the A321neos have 17.7″ of seat width, compared to 17″ on the 737
Now, here’s what’s probably going to delight passengers less. KLM has managed to squeeze 227 seats into its A321neos. That’s a lot of seats! Admittedly you expect jets within Europe to have more seats, since they don’t have “proper” business class.
However, this is more seats than you’ll find on other European carriers that are also known for their “efficient” configurations. For example, Lufthansa A321neos have 215 seats, British Airways A321neos have 218-220 seats, and SWISS A321neos have 219 seats.
Best I can tell, KLM has the densest A321neo configuration of any non-ultra low cost carrier. How is the airline achieving that?
- The first six rows of the plane feature 32″ of pitch, which is solid; these are usually rows that are used for business class
- Starting in row seven and up until the exit rows, the seats have 30″ of pitch
- Starting in the back half of the plane (in row 20), behind the wing, the seats have just 28″ of pitch
So yeah, this is going to be a very tight squeeze in the back. Dutch people aren’t exactly short, either.
Bottom line
KLM has just taken delivery of its first Airbus A321neo. Eventually the airline will completely replace its existing Boeing 737s with Airbus A320neo-family aircraft, so this is significant.
The economics of this jet are great, and the added capacity is also useful, given Amsterdam Schiphol Airport increasingly adding restrictions. The catch is that KLM also went with a really dense configuration, as the plane boasts 227 seats.
What do you make of KLM’s Airbus A321neos?
If I wanted to fly 28" I would fly on an ULCC, not KLM.
This is a straight up customer unfriendly configuration. Why even consider flying KLM?
What’s with the photo of the small backpack in the overhead bin? Don’t most airlines put full size carry ons, stowed on their sides, to highlight the capacity of the big bins?
Richard the Blogger (who turned up with just a backpack for his laptop and lunch it it for the launch) took the photo. I'm sure KLM's own website has proper wheelie cases, properly sacked, on it... :)
28" of pitch is disgraceful for a so-called full service airline. This is going to result in a lot of grumbling, complaints and perhaps some cases of DVT over the life of this airliner. Too bad because they could have made it quite comfortable without losing anything from it.
Curious---why the 28" pitch in the back? I'm not being sarcastic. It seems odd to have a 2" difference in seat pitch. Is this the pre-cursor to a fare segmentation on intra-European flights (i.e. - like the domestics with extra legroom seats)?
Ouch ... 28 inch is extremly tight
28 inch is embarrassing without discussion.
However, KLM equips the a321neo with 3 toilets instead of the 4 of LH/LX with just 12 seats less, so the average leg room is not that much worse I guess?
Dutch are the tallest people in the world.
Yet another example of the misery of intra European travel.
Another chance to the livery is the very blatant de-emphasising of the SkyTeam logo, which is now moved to the back of the plane, next to the registration — the same thing that Air France has done. However, instead of the ‘Hippocampe ailé’ logo of AF, KL just has a blank space there.
Virgin Atlantic, too, does not paint the SkyTeam logo behind the cockpit, unlike all other members of the alliance. (For that...
Another chance to the livery is the very blatant de-emphasising of the SkyTeam logo, which is now moved to the back of the plane, next to the registration — the same thing that Air France has done. However, instead of the ‘Hippocampe ailé’ logo of AF, KL just has a blank space there.
Virgin Atlantic, too, does not paint the SkyTeam logo behind the cockpit, unlike all other members of the alliance. (For that matter I do *not* expect SAS to paint the SkyTeam logo to replace the Star Alliance logo when it joins in a few days’ time.)
28in??? Even AirAsia and VietJet have 29in (to the best of my knowledge)!!! And Asians get dunked on for being short! I’ve flown on an old KLM 737 once in 2018 and it didn’t feel too tight, I can only imagine how tight the new seats will feel!
I like this misconception people still have that Air France is still premium.
Got to travel in J on the 789s and than onward to BCN from CDG. The product was mired in mediocrity.
Most European airlines are mediocre within Europe. Air France stands apart, however, for catering (including wine) and slightly better lounges compared to KLM. KLM's food is noticeably worse and the wine is much cheaper. The lounges at KLM are more like a public/state school cafeteria.
Air France, Austrian, BA, TAP, Iberia, and even Finnair all have decent food in business class within Europe. And all of them have better food than KLM.
It's clear what AFKLM is up to - the Dutch carrier becomes something akin Ryanair, and Air France remains Air France.
I'd argue there has been this kind of divide for a while now. There is no comparison between Air France's intra-Europe in business-class and KLM. To me within Europe, KLM is basically Easy Jet.
As if Air France doesn't cramp 212 seats on its A321s, even its A220s are high density. This doesn't make KLM different or a low cost hybrid carrier, even if Air France brands itself as a premium luxury airline, it doesn't live up to their claim. KLM is just doing what's best suited for the european market. No airline will introduce 2-2 american business class for intra europe flights, it's silly to think it's going to change.
This will be the kiss of death for intra-Europe flying via CDG. For most routes/dates AF already tend to charge a significant premium over their sister airline, presumably in order to keep more seats available for passengers on journeys from/to Africa and other high-yield routes. If KLM suddenly need to fill a serious number of additional seats, expect the premium to become stratospheric.
Lufthansa may not be the most exciting airline, but AMS is the...
This will be the kiss of death for intra-Europe flying via CDG. For most routes/dates AF already tend to charge a significant premium over their sister airline, presumably in order to keep more seats available for passengers on journeys from/to Africa and other high-yield routes. If KLM suddenly need to fill a serious number of additional seats, expect the premium to become stratospheric.
Lufthansa may not be the most exciting airline, but AMS is the most overrated airport in the entire continent, and by far the least convenient hub when it comes to intra-Schengen connections (long taxi times, exceptionally long walks, mice-infested lounges etc).
KLM uses their 737 fleet on some fairly long intra-Europe legs - TLV (at times) and often to ATH/IST. These "torture tubes" we be unbearable on legs of that stage length.
All klm flights to tlv to my knowledge are operated by narrow body planes.
“Low unit costs are only useful if you can get a decent load factor.”
Love the A321. My favorite narrow body ride. BUT 227 Seats !! yeah no. To be fair, I am not a KL frequent flyer LOL. New livery is nice and smooth.
KLM shouldn't be "proud" of having the most seats in an A321 in Europe. It should be ashamed. This airplane should have less the 200 seats. Learn from Turkish if you need a guide.
KLM is just an awful airline. Within Europe, I honestly don't know what the difference is between KLM and say Easy Jet. At least KLM hasn't ruined Air France. Air France is at least elegant. KLM may have better customer service, but this plane is going to be awful in economy. And I'm short. The Dutch are among the tallest in the world.
I'd still take KLM over any Lufthansa group airline anyday.
Agree that this is a bad development in terms of seating.
Not yet at the level of Easy Jet or Ryanair though.
I'd say Swiss is still better than KLM when it comes to traveling within Europe.
I was very impressed when I had a one-off Zurich to Paris in Swiss business-class last year. Real champagne, a good meal, exceptional service. Delta canceled Zurich to JFK and the only option was a Swiss flight to CDG and then Air France to USA. Air Baltic is very good in business-class. Even in economy. You can order a full meal and good wine. They serve a hot meal on all flights over 1 hour...
I was very impressed when I had a one-off Zurich to Paris in Swiss business-class last year. Real champagne, a good meal, exceptional service. Delta canceled Zurich to JFK and the only option was a Swiss flight to CDG and then Air France to USA. Air Baltic is very good in business-class. Even in economy. You can order a full meal and good wine. They serve a hot meal on all flights over 1 hour and a cold meal on flights under 1 hour. Unfortunately, no wifi and no power outlets. But the planes are all newish A220s.
Wizz has 239 seats, so it could be worse. The "premium economy" style seats in the front with 32" pitch would guzzle from legroom in the back, though.
When you book Wizz, you know what you're getting yourself into.
“Oh how could it possibly be worse?
“Some things in life are bad
They can really make you mad
Other things just make you swear and curse”
—Patsy
I hope the Dutch and our connecting Delta connecting friends know how to purse their lips and whistle and always look on the bright side of life
Wow 28” pitch is Spirit and Frontier pitch. Eekk
Can't be any worse than the back of United 737's.
I know the Dutch LOVE herring...but given the tight fit on these planes, they might as well learn to love sardines.
People want cheap fares and therefore in Europe they should expect Ryanair style seating.
By that logic, then they should also expect Ryanair style pricing.
Fun fact, Ryanair has more legroom than BA J.
Insane, the back half has less pitch compared to a Ryanair plane (which have 28.5"); European aviation is going down fast..
Most Ryanair planes are now 30".
And without seat pockets, it feels like more.