We’ve known for quite some time that Chase is getting into the airport lounge game, with the opening of Chase Sapphire Lounges by the Club. The first location opened in Hong Kong in late 2022, and we’ve now seen the first location in the United States open, which is exciting.
Basics of the Chase Sapphire Lounge Boston Logan Airport
Today (Tuesday, May 16, 2023), the Chase Sapphire Lounge by The Club has opened at Boston Logan International Airport (BOS). The Chase Sapphire Lounge Boston is 11,640 square feet, and as it’s described, the lounge “highlights the history and identity of Boston while bringing the vibrancy of the Sapphire Reserve customer to life.”
The lounge is located in the Terminal B to C Connector, between gates B39 and B40. It’s open daily from 5AM until 11PM.
The lounge features a locally inspired dining experience, including menu items from Boston Chef Douglass Williams (of Boston’s MIDA and APIZZA), a signature taproom offering local craft beer, and coffee from Beverly, Massachusetts Atomic Coffee Roasters. The lounge also features a centerpiece bar, with wine and cocktails, as well as made-to-order and ready-to-eat food options.
The lounge has distinct areas for recharging, including two wellness rooms with anti-gravity massage chairs and guided meditation, a private nursing suite, two dual-head shower rooms, and all-gender restrooms with Apotheke products.
Below you can find some pictures of the lounge, shared by Chase.
Chase Sapphire Lounge Boston entry requirements
Here’s an interesting plot twist. When Chase Sapphire Lounges were first announced, we believed that these would be standard Priority Pass lounges. That was a bit confusing to me:
- That wouldn’t actually give any advantage to those with the Chase Sapphire Reserve® Card (review) vs. other premium cards, like the Capital One Venture X Rewards Credit Card (review) and American Express Platinum Card® (review)
- These lounges would be ridiculously crowded, given that they’d be better than your typical Priority Pass lounge, and they’re not particularly large
Well, as it turns out, access requirements for Chase Sapphire Lounges are a bit different than expected. The Chase Sapphire Lounge Hong Kong is a standard Priority Pass lounge, so it’s open to all Priority Pass members without major restrictions.
However, the Chase Sapphire Lounge Boston (and all future Chase Sapphire Lounges in the United States) have different entry requirements. This is presumably due to how many people in the United States have Priority Pass™ memberships, which would lead to overcrowding. Here are the restrictions to be aware of:
- Those with a Priority Pass™ membership through the Chase Sapphire Reserve can access the lounge an unlimited number of times, with up to two complimentary guests; this also applies to those with the Ritz-Carlton Credit Card, which is no longer open to new applicants
- Those with a Priority Pass™ membership issued through any other means can access any Chase Sapphire Lounge in the United States once per calendar year at no additional cost (that’s one visit across all lounges, not per lounge), and guests aren’t complimentary; subsequent visits, as well as guests, will be charged an entry fee of $75
- If you don’t have a Priority Pass™ membership, you can outright buy access to the lounge for $100 per person per visit, subject to availability
- Chase Sapphire Lounges are only accessible within three hours of departure, unless you’re connecting, in which case you can access it earlier
These restrictions are smart on Chase’s part, since they actually make these lounges more of an exclusive perk for the company’s cardmembers, rather than just something for any Priority Pass member.
I do think there will be an uphill battle for those working the lounge to educate the public, since this is the first time we’ve seen a restriction like this with Priority Pass.
The Chase Sapphire Lounge Boston looks great!
I have to say, the first Chase Sapphire Lounge in the United States looks much better than I was expecting. That’s for a couple of reasons.
First of all, I’m happy to see that this won’t just be a standard Priority Pass lounge, since the lounge would probably consistently have a line out the door. I think the entry restrictions are smart. All Priority Pass members can visit the lounge once per year to see what they’re missing, while this is otherwise reserved as a perk for Chase’s cardmembers.
Second of all, and probably because of that first point, this lounge looks much higher quality than I was expecting. The decor looks beautiful, the amenities sound great, and the food and beverage selection sound like they’ll be much better than I would have anticipated.
That being said, it doesn’t sound like the lounge will have some of the over-the-top amenities you might find in the Capital One Lounge DFW, for example, like grab & go food, barista-made coffee, cold brew on tap, an exercise room, etc.
I’m really excited to check out this lounge, and to see the portfolio grow.
Bottom line
The Chase Sapphire Lounge Boston has opened as of May 16, and looks fantastic. The lounge has an extensive food and drink selection, cool amenities, and nice decor. The lounge access requirements also aren’t exactly what we expected, as the lounge is primarily open to Priority Pass members with the Chase Sapphire Reserve.
What do you make of the Chase Sapphire Lounge Boston?
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