American Flight Attendants Want Service Reductions (Update: Cuts Coming)

American Flight Attendants Want Service Reductions (Update: Cuts Coming)

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Yesterday I wrote about how American Airlines’ flight attendant union is requesting reductions in inflight service. Management seems to be going along with these requests, and changes will be implemented shortly. Let’s discuss the request of the union, what will be changing, and then I’ll share my thoughts.

APFA asks for omicron service reductions

The Association of Professional Flight Attendants (APFA), representing American Airlines’ flight attendants, has proposed a temporary reduction of onboard service levels and customer touch points. As it’s described, this is intended to “maintain the highest level of flight attendant and passenger safety.”

These changes are supposed to lessen the amount of time that passengers are not wearing a mask, and in turn, limit flight attendant exposure. Here’s what the union requested with immediate effect:

  • In long haul first class, serving the the salad, soup, and appetizer together
  • Reducing main cabin beverage services on both domestic and international premium flights
The union wants premium meal service to be simplified

American Airlines cutting inflight service

American Airlines is more or less going along with everything requested by the union, as noted by @xJonNYC. As of January 26, 2022, American will be reducing inflight service as follows:

  • In first class on Flagship routes, the first three courses (appetizer, salad, and soup) will be delivered at the same time
  • In economy on Flagship routes, beverages will be offered in conjunction with the meal cart, rather than as a separate service
  • In economy on domestic routes, there will no longer be a second beverage service on flights of 1,500+ miles, but rather a second drink will just be available upon request

My take on American Airlines service reductions

A few thoughts on the union’s request to reduce service. Let me say upfront that I’m not coming at this with a “flight attendants are lazy, shame on them” attitude. I also think it’s important to acknowledge that the request from a union doesn’t necessarily represent the opinions of all members. With that out of the way…

First of all, isn’t the union a bit behind the curve with making this request? It would appear that omicron has already peaked in the United States, so it seems like this request should have been made weeks ago, when omicron cases were skyrocketing?

Next, it seems to me like the changes to domestic economy class service don’t really do a whole lot to reduce any risk here:

  • American already doesn’t serve alcohol in economy on domestic flights
  • Now on a six hour domestic flight you’ll get one drink after takeoff, and if you want anything else you’ll have to specifically request it
  • Is the expectation that passengers push the call button if they want a second drink (in which case that sounds to me like the crew doing a lot of running back-and-forth through the cabin), or that passengers go to the galley to make these requests (in which case that’s a lot more congregating in the crew’s space on the plane)?
  • I just find this a bit much; we’re not talking about cutting a four course meal in economy here, we’re talking about cutting a second cup of water or soft drink on a transcontinental flight

Lastly, here’s my biggest question. I took my first flight of the year this week, and I was pleasantly surprised by how many more passengers I saw wearing N95 and KN95 masks, which provide a greater level of protection. Full disclosure, I’m among those people — when cases were lower I wore a surgical mask, while I now wear an N95 or KN95 mask.

What shocked me, though, was how few American flight attendants were wearing masks that provide greater levels of protection. On both of my flights no flight attendants were wearing N95s or KN95s, and walking through DFW, I saw very few American flight attendants roaming the terminals with those masks.

Has the APFA put out a memo to flight attendants strongly encouraging them to improve the quality of the masks that they wear? And if so, why aren’t flight attendants listening? If they’re going to be in close contact with people, wearing a superior mask is the single greatest thing they can do to protect themselves from omicron and serious illness (in addition to getting vaccinated and boosted).

It just seems a bit ironic to cut service in the name of safety, all while most flight attendants aren’t even taking basic precautions that reduce coronavirus risk.

How about American flight attendants upgrade their masks?

Bottom line

American Airlines’ flight attendant union requested a reduction of inflight service due to the number of omicron coronavirus cases. Specifically, the union asked that premium cabin meals be served on one tray, and that beverage service be reduced in economy. As it turns out, American’s management has listened, and will cut service as of January 26.

While I can appreciate the concept of taking precautions based on current case numbers, I think cutting a second drink on a transcon flight is a bit much. Furthermore, if this is about safety, why are so few flight attendants wearing masks that offer better protection?

What do you make of the APFA’s request for reduced service?

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  1. dee Guest

    The Unions seem to have much more power than they should..The Airlines let me take control... always a loss for the customer..

  2. gophish11 New Member

    Just arrived at LAX from JFK in F cabin. Happy to report there are no changes to the service in F on the first day of the "reduced" service. I was surprised to find the pre-departure beverage on offer (seemingly only in F, not J) and the first course plated and presented separately from the main. As was the case in J yesterday, the crew was outstanding and attentive. Great ground service with the Flagship facilities fully open at JFK and great onboard product.

  3. gophish11 New Member

    Reporting from seat 9A aboard AA166 SFO-JFK somewhere just south of Chicago on the last day of the "normal" service. The crew is top-notch, I'm on my 6th drink change, and my salad/app came out before my bass. The salads were for some reason a lettuce and strawberry salad on one plate, and a tomato, cheese, lettuce salad on the other plate. It really was a single salad deconstructed onto two plates. The sea bass,...

    Reporting from seat 9A aboard AA166 SFO-JFK somewhere just south of Chicago on the last day of the "normal" service. The crew is top-notch, I'm on my 6th drink change, and my salad/app came out before my bass. The salads were for some reason a lettuce and strawberry salad on one plate, and a tomato, cheese, lettuce salad on the other plate. It really was a single salad deconstructed onto two plates. The sea bass, however, was restaurant-quality and (no joke) in line with entrees available on Qatar biz. Looking forward to F cabin tomorrow to see if/how things have changed.

  4. Lasdiner Guest

    This is good news
    So officially the FAs will HIDE in the galley for the remaining hours of the flight and it will be possible to stay with the mask below the nose and BYB without any risk of being reprimanded/banned/arrested. Unless your seatmate is a rat. Excellent!

  5. Regina Guest

    nversations (192)
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    Benjamin G Guttery Guest
    January 24, 2022, 10:42 am
    This is definitely about them being LAZY. A 6-7 hour transcon flight where THE PASSENGERS/GUESTS are cramped, thirsty from the dry air, and have been wearing masks nearly the entirety...

    nversations (192)
    The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

    Benjamin G Guttery Guest
    January 24, 2022, 10:42 am
    This is definitely about them being LAZY. A 6-7 hour transcon flight where THE PASSENGERS/GUESTS are cramped, thirsty from the dry air, and have been wearing masks nearly the entirety of the flight and the FA's don't want to DO THE MINIMUM and walk though to give out water again? The flights all cost MORE than before Covid and the service is WAYYYY less. Sounds about right. The FA union needs to look at other...

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    Hannah Guest
    January 23, 2022, 4:03 pm
    Delta is already serving the salad, soup, and appetizer all together. (Business class -Delta One). This isn't new. Other airlines are already doing it.

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    Deborah Paul Guest
    January 23, 2022, 1:38 pm
    I think the f/a’s are being ridiculous They are lazy and using the virus as an excuse
    I was a flight attendant for 42 years and I would if still working be willing to do a full service to my customers

    Helpful
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    Jackson Guest
    January 23, 2022, 10:19 am
    Herr I'll sum it up: Masks don't work and FA are just lazy.

    Helpful
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    West Coast Flyer Guest
    January 22, 2022, 8:43 pm
    The only reasonable way to test if people have covid is to toss them into a lake.

    If they float, they obviously have covid and should be denied boarding.

    If they sink, they obviously do not have covid and can board.

    If anyone has any questions they should address Salem, Massachusetts.

    Helpful
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    Samo Guest
    January 22, 2022, 3:26 pm
    People seriously need to start voting with their wallets, otherwise we won't move on. Let AA fly empty planes and then we'll see how long will these FAs keep their jobs - they may even come back begging for rules to be relaxed.

    Personally, I haven't flown on a single flight that had any covid restriction, period. When they were removed, I came back and was happy to pour money into air travel industry and...

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    Clayton Guest
    January 22, 2022, 2:58 pm
    I note that BA, QR, JA flight attendants aren't dropping like flies ( I've used them as within alliance carriers as a ref point) by serving meals in the pre-coof times way and providing full drinks service throughout the cabins & that is all I need to know to affirm that this IS about scaling back work for said CC and, likely, was so readily agreed to as it helped AA with catering issues around...

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    Happy Flyer New Member
    January 22, 2022, 2:58 pm
    Can you say, bottom of the barrel airline...

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    DavidB Guest
    January 22, 2022, 2:54 pm
    Require all passengers on domestic flights to be at least double vaccinated as in Canada and most overseas flights, preferably a booster shot by now. And as you note, wear N/KN95 masks (both passengers and crew).

    Helpful
    Reply

    Clayton Guest
    January 22, 2022, 3:09 pm
    Your suggestion is redundant and if anything is a more 'dangerous' approach.

    Pre-flight testing is infinitely more effective. Under your suggestion a triple jabbed person can board the flight just fine ( despite it being a known FACT that someone with all those shots can still catch / re-catch it AND pass it on to others).

    Then you have John Doe. He's had no jabs but takes a test before boarding. It's positive....

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    Danny Guest
    January 22, 2022, 11:08 am
    I think this may be a cover to help with catering issues happening at a couple bases. A friend of mine who works at AA said that they’ve been getting bare minimum catered lately and frequently running out of cups, water, napkins, etc on turn flights. Supply chain problems and workers shortage due to 5 day quarantine seems to be hammering catering at AA bases. Don’t know much about other airlines but I know that...

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    Fed UP Guest
    January 22, 2022, 9:49 am
    Request a second soft drink ? After they do the first service, the FAs will hide and will be nowhere to be found... Get real. They dont even respond in First Class, much less Economy

    Helpful
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    Aman Guest
    January 22, 2022, 9:44 am
    Sorry…but I think the measures suggested by the union are completely reasonable. They are not cutting service but simply modifying the service to limit the touch points.

    There would also be a considerable number of passengers that would rather have it this way- myself included. I would in fact recommend that airlines should avoid serving food and beverage on flights under 120 minutes as it’s an unnecessary risk- particularly with all passengers unmasking at...

    Read more
    Helpful
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    Samo Guest
    January 22, 2022, 3:29 pm
    I hate to break this for you but "touch points" have been proven irrelevant more than a year ago. This is a respiratory virus, it doesn't spread by touching a glass of whatever crap champagne AA offers on board.

    Helpful
    Reply

    Regina Guest
    January 23, 2022, 10:23 pm
    You completely miss the point. Touch points includes having an interaction . Having to come back 5 times to deliver soup , salad, appetizer, entree, dessert while the customers is nor wearing a mask "because they see eating" is completely unnecessary. They are no reducing service, there is just less back and forth in first.

    I am disappointed at "lucky" for throwing so much shade on the workgroup. Also for the lack of research before making this post. APFA requested this changes back in early December, nit just "now". And I am also disappointed with management for throwing this publicly on the flight attendants. Our union has no say on what , how, quality of service que do. They may suggest ,but aa has no obligation on doing it.
    If they are modifying the service ( not reducing it , like stated) is because they have had a lot of crew out of work with positive covid results , but they don't want to say that, so that the general public doesn't freak out. Once positive for covid, the federal law required crew members to stay out on a sick leave for TEN day, so you are losing a body for that long, and you risk nit having enough people to meet minimum crew, delays etc.
    Another good point this post doesn't mention is that AA reduced the number of fas on international flights when service was reduced, and planes were empty, now the full service is back, and management is blatantly refusing to bring back the other fa positions.
    You are flying on a 321t with 5 fas instead of six , the service is designed for 2 fa in each cabin, do you really think you can do a five course meal in first class ? No , you can't, at least not without being detailed, and not looking like a checken without head.
    777 300 Mia to lax? 10 people which is minimum crew. That is crazy. Tou have 5 people working first and business for a total of 6o premium seats. Sorry ,but that ain't happenin

  6. Benjamin G Guttery Guest

    This is definitely about them being LAZY. A 6-7 hour transcon flight where THE PASSENGERS/GUESTS are cramped, thirsty from the dry air, and have been wearing masks nearly the entirety of the flight and the FA's don't want to DO THE MINIMUM and walk though to give out water again? The flights all cost MORE than before Covid and the service is WAYYYY less. Sounds about right. The FA union needs to look at other...

    This is definitely about them being LAZY. A 6-7 hour transcon flight where THE PASSENGERS/GUESTS are cramped, thirsty from the dry air, and have been wearing masks nearly the entirety of the flight and the FA's don't want to DO THE MINIMUM and walk though to give out water again? The flights all cost MORE than before Covid and the service is WAYYYY less. Sounds about right. The FA union needs to look at other OW airline's and see how their attendants are dying by doing the bare minimum. Ridiculous.

  7. Hannah Guest

    Delta is already serving the salad, soup, and appetizer all together. (Business class -Delta One). This isn't new. Other airlines are already doing it.

  8. Deborah Paul Guest

    I think the f/a’s are being ridiculous They are lazy and using the virus as an excuse
    I was a flight attendant for 42 years and I would if still working be willing to do a full service to my customers

  9. Jackson Guest

    Herr I'll sum it up: Masks don't work and FA are just lazy.

  10. West Coast Flyer Guest

    The only reasonable way to test if people have covid is to toss them into a lake.

    If they float, they obviously have covid and should be denied boarding.

    If they sink, they obviously do not have covid and can board.

    If anyone has any questions they should address Salem, Massachusetts.

  11. Samo Guest

    People seriously need to start voting with their wallets, otherwise we won't move on. Let AA fly empty planes and then we'll see how long will these FAs keep their jobs - they may even come back begging for rules to be relaxed.

    Personally, I haven't flown on a single flight that had any covid restriction, period. When they were removed, I came back and was happy to pour money into air travel industry and...

    People seriously need to start voting with their wallets, otherwise we won't move on. Let AA fly empty planes and then we'll see how long will these FAs keep their jobs - they may even come back begging for rules to be relaxed.

    Personally, I haven't flown on a single flight that had any covid restriction, period. When they were removed, I came back and was happy to pour money into air travel industry and when they came back, I cancelled my remaining tickets and got back to trains which are covid-nonsense-free in my location (Sweden). Now of course I understand that, for example, TATL flights can't be replaced by a train - but whenever you can, choose an airline, other mode of transportation, that provides proper, enjoyable experience. That's the only way forward.

  12. Clayton Guest

    I note that BA, QR, JA flight attendants aren't dropping like flies ( I've used them as within alliance carriers as a ref point) by serving meals in the pre-coof times way and providing full drinks service throughout the cabins & that is all I need to know to affirm that this IS about scaling back work for said CC and, likely, was so readily agreed to as it helped AA with catering issues around...

    I note that BA, QR, JA flight attendants aren't dropping like flies ( I've used them as within alliance carriers as a ref point) by serving meals in the pre-coof times way and providing full drinks service throughout the cabins & that is all I need to know to affirm that this IS about scaling back work for said CC and, likely, was so readily agreed to as it helped AA with catering issues around the network as several others have spoken about. As also noted. The argument about staff and pax safety disappears pretty quickly when this 'serious safety issue' is only coming up now and not prior when the threat was higher. If it was such a risk then we'd have easily confirmable, real world, data showing how CC on airlines all across the globe are suffering much higher attrition rates with staff testing positive but we can't because it isn't happening.

    Also love that how now N95 masks are easier to source and prices have come down that the narrative is becoming "well it's really the right thing to do you know and we really all should be using those masks not any others" in a passive-aggresive way to try and shame others into doing something that the very people saying it didn't bother doing themselves until recently ( yes of course some people always did wear them ergo I'm not talking about you in that case) when it wasn't such a thing before hand. ( I am NOT arguing that they provide better protection as opposed to a cloth mask & I do acknowledge the author's own candidness about the subject).

  13. Happy Flyer Member

    Can you say, bottom of the barrel airline...

  14. DavidB Guest

    Require all passengers on domestic flights to be at least double vaccinated as in Canada and most overseas flights, preferably a booster shot by now. And as you note, wear N/KN95 masks (both passengers and crew).

    1. Clayton Guest

      Your suggestion is redundant and if anything is a more 'dangerous' approach.

      Pre-flight testing is infinitely more effective. Under your suggestion a triple jabbed person can board the flight just fine ( despite it being a known FACT that someone with all those shots can still catch / re-catch it AND pass it on to others).

      Then you have John Doe. He's had no jabs but takes a test before boarding. It's positive....

      Your suggestion is redundant and if anything is a more 'dangerous' approach.

      Pre-flight testing is infinitely more effective. Under your suggestion a triple jabbed person can board the flight just fine ( despite it being a known FACT that someone with all those shots can still catch / re-catch it AND pass it on to others).

      Then you have John Doe. He's had no jabs but takes a test before boarding. It's positive. Denied boarding.
      Mary's had none either. Takes a pre flight test and is clear.

      When Mary arrives at her destination tests reveal Mary has it as do X number of others on the flight. Turns out Mary and the others caught it off of Pax-Zero who had had 3 jabs and didn't test before his flight.

      And THAT right there is the problem with your suggestion that the world adopts Canada's ' you can only fly if you've had 8 shots and 12 boosters' policy

      Of course the only way to guarantee things is to have no one fly, anywhere, ever, under any circumstance. Which of course is as reasonable as saying a triple jabbed person with Covid can fly but an un jabbed one without it can't.

  15. Danny Guest

    I think this may be a cover to help with catering issues happening at a couple bases. A friend of mine who works at AA said that they’ve been getting bare minimum catered lately and frequently running out of cups, water, napkins, etc on turn flights. Supply chain problems and workers shortage due to 5 day quarantine seems to be hammering catering at AA bases. Don’t know much about other airlines but I know that...

    I think this may be a cover to help with catering issues happening at a couple bases. A friend of mine who works at AA said that they’ve been getting bare minimum catered lately and frequently running out of cups, water, napkins, etc on turn flights. Supply chain problems and workers shortage due to 5 day quarantine seems to be hammering catering at AA bases. Don’t know much about other airlines but I know that limited catering supplies are a major issue right now at AA and this may be a convenient way of reducing demand on catering until they can get caught up. My friend never works first class so I don’t know anything about that but in terms of just doing an extra beverage service in main he said they don’t have enough supplies half the time.

  16. Fed UP Guest

    Request a second soft drink ? After they do the first service, the FAs will hide and will be nowhere to be found... Get real. They dont even respond in First Class, much less Economy

  17. Aman Guest

    Sorry…but I think the measures suggested by the union are completely reasonable. They are not cutting service but simply modifying the service to limit the touch points.

    There would also be a considerable number of passengers that would rather have it this way- myself included. I would in fact recommend that airlines should avoid serving food and beverage on flights under 120 minutes as it’s an unnecessary risk- particularly with all passengers unmasking at...

    Sorry…but I think the measures suggested by the union are completely reasonable. They are not cutting service but simply modifying the service to limit the touch points.

    There would also be a considerable number of passengers that would rather have it this way- myself included. I would in fact recommend that airlines should avoid serving food and beverage on flights under 120 minutes as it’s an unnecessary risk- particularly with all passengers unmasking at once.

    We are very fortunate to have the luxury of working remotely and greater control over our exposure risks. Frontline workers don’t have these options and deserve the autonomy to define new ways to continue delivering the core service while protecting themselves.

    I have empowered my frontline teams to modify the service flow as employee engagement and operational stability are critical to business continuity.

    Given the unprecedented levels of attrition particularly in front line roles, any sensible management should be doing the same.

    If you opt to delude yourself that COVID is over and enjoy a fine dining experience at 30k feet while throwing caution to the winds, then fly Qatar.

    More then ever, I have the highest level of respect and gratitude for all frontline workers who show up to work.

    1. Samo Guest

      I hate to break this for you but "touch points" have been proven irrelevant more than a year ago. This is a respiratory virus, it doesn't spread by touching a glass of whatever crap champagne AA offers on board.

    2. Regina Guest

      You completely miss the point. Touch points includes having an interaction . Having to come back 5 times to deliver soup , salad, appetizer, entree, dessert while the customers is nor wearing a mask "because they see eating" is completely unnecessary. They are no reducing service, there is just less back and forth in first.

      I am disappointed at "lucky" for throwing so much shade on the workgroup. Also for the lack of research...

      You completely miss the point. Touch points includes having an interaction . Having to come back 5 times to deliver soup , salad, appetizer, entree, dessert while the customers is nor wearing a mask "because they see eating" is completely unnecessary. They are no reducing service, there is just less back and forth in first.

      I am disappointed at "lucky" for throwing so much shade on the workgroup. Also for the lack of research before making this post. APFA requested this changes back in early December, nit just "now". And I am also disappointed with management for throwing this publicly on the flight attendants. Our union has no say on what , how, quality of service que do. They may suggest ,but aa has no obligation on doing it.
      If they are modifying the service ( not reducing it , like stated) is because they have had a lot of crew out of work with positive covid results , but they don't want to say that, so that the general public doesn't freak out. Once positive for covid, the federal law required crew members to stay out on a sick leave for TEN day, so you are losing a body for that long, and you risk nit having enough people to meet minimum crew, delays etc.
      Another good point this post doesn't mention is that AA reduced the number of fas on international flights when service was reduced, and planes were empty, now the full service is back, and management is blatantly refusing to bring back the other fa positions.
      You are flying on a 321t with 5 fas instead of six , the service is designed for 2 fa in each cabin, do you really think you can do a five course meal in first class ? No , you can't, at least not without being detailed, and not looking like a checken without head.
      777 300 Mia to lax? 10 people which is minimum crew. That is crazy. Tou have 5 people working first and business for a total of 6o premium seats. Sorry ,but that ain't happening.

  18. Michael Guest

    I think the interests of AA and their flight attendant union are in sync here: AA sees an opportunity to cut cost, and the the flight attendants can shirk working properly.

  19. Erica Guest

    Lots of negative comments about Flight Attendants being lazy and lack of proper masks. Flight Attendants are basically front line workers. Many airlines do not provide flight crews with 95 masks. I was in the hospital for a week last week and not one of my nurses or doctors wore a 95 mask. If passengers really knew how many FAs died during Covid to serve you that ginger ale the narrative would shift. Flight Attendants...

    Lots of negative comments about Flight Attendants being lazy and lack of proper masks. Flight Attendants are basically front line workers. Many airlines do not provide flight crews with 95 masks. I was in the hospital for a week last week and not one of my nurses or doctors wore a 95 mask. If passengers really knew how many FAs died during Covid to serve you that ginger ale the narrative would shift. Flight Attendants over the past two years have been assaulted, infected and paid little while working with a smile. Give them some respect. Cutting service is the least they can do.

    1. Luis Guest

      How many FAs died due to covid?

    2. Samo Guest

      I would really really love to see a statistic on deaths of flight attendants working for airlines with proper service vs. cost-cutting airlines. It would make a very interesting study!

  20. Marc Guest

    I have flown about 80 segments in the last year the majority of them short haul first class. I bring my own water and now wear an N95. What stands out the most is everyone uses the meal and drink service to take off their masks. They are off from the minute the drinks arrive until asked to put them on just before landing. If reducing service reduces the time people have their masks off...

    I have flown about 80 segments in the last year the majority of them short haul first class. I bring my own water and now wear an N95. What stands out the most is everyone uses the meal and drink service to take off their masks. They are off from the minute the drinks arrive until asked to put them on just before landing. If reducing service reduces the time people have their masks off then I’m all for it. I wish people did the right thing but they don’t. They are always looking for a way to get around the mask rule.

    1. Samo Guest

      Good luck running a business based on suppressing what "everyone does". If everyone does that, it just proves that security theatre is not popular among pax and the population in general.

  21. Jennifer Cundiff Guest

    I am a flight attendant and you raise a good question - why don't FAs wear better masks? But a better question would be, why aren't the airlines supplying their crews with better masks? The airlines are supplying subpar masks so that is what FAs are wearing - because it's what is provided. All unions should be asking for their airline to supply better masks on their planes available for crews AND passengers.

    1. Airfarer Diamond

      I need a pen for work. My company does not supply one. So I bring my own.

    2. Jolene Guest

      When that pen becomes a preventative for catching a deadly illness and you can only use it once or twice and have to get a new one then you can open your mouth.

  22. Henry Guest

    I do not even know we actually have services here on a US airline LoL

  23. NYGuy24 Gold

    FAs should wear high quality masks and this would address most of the issues. Also your claims the peak of covid is past doesn't really mean anything. For one the case numbers are still incredibly high and two cases have not peaked in every part of the country yet. I just had a friend go into the hospital with covid so lets not act like this somehow behind us.

  24. Peter Sacoulas Guest

    I must say airlines, especially domestic ones, are using COVID as an excuse to lower expenses while not reducing ticket prices. This holds especially true in international flights where people have to be vaccinated and/or show a negative test to enter the country if their destination. It is obvious what is going on here.

  25. Min Guest

    This is to show the management have NO say? Perhaps instead of name AA, time to change to APFA. And the lazy cabin crews must be jumping up and down by now.
    Wake up AA management, is the union sign the paycheck or AA?

  26. robbo Guest

    This is a metaphor for what US based airlines have become. Lazy, Crass, Woke. How about those lazy stewardesses start thinking about the passenger "safety" LOL and comfort. Instead of trying to reduce your workload ( is that possible ) get off your lazy asses and start thinking about your victims, often called passengers. If you don't like your job, leave, go elsewhere. That's what I do now when it comes to AA. There's plenty...

    This is a metaphor for what US based airlines have become. Lazy, Crass, Woke. How about those lazy stewardesses start thinking about the passenger "safety" LOL and comfort. Instead of trying to reduce your workload ( is that possible ) get off your lazy asses and start thinking about your victims, often called passengers. If you don't like your job, leave, go elsewhere. That's what I do now when it comes to AA. There's plenty of jobs available for used stewardesses. Especially at fast-food outlets. I think the same qualification is needed for those places as being a stewardess on an airline. Lazy. Woke. Crass. #giveyourselfanuppercut

    1. Aaron Guest

      What does being woke have to do with any of this?

      Your use of woke in a pejorative way says more about you that the people you are trying to insult.

    2. FlyerDon Guest

      Maybe you should just stick to traveling on buses, assuming you get out of your parent’s basement once in awhile.

  27. Oh please Guest

    We fly to and from Hawaii every 2 weeks on Aa. With Hawaii rules at the onset of covid you had to have a negative test or your quarantined. It used to drive me crazy because who knew how many people who didn’t test were positive flying with us. Of course no one knows but it’s so annoying that now the Fa’s are starting this. Yeeesh

    Can’t please them all

  28. Brayton Henson Guest

    I’m an Executive Platinum flyer and I was in coach last week on a flight from Charleston, SC to DFW. One of the benefits we are supposed to get as EP in the main cabin is free alcoholic drinks and snacks(even listed as a benefit on the website). I was offered neither. Upon inquiring about that benefit, the flight attendant just shrugged his shoulders and continued on. Service on flights is already sub-par for all...

    I’m an Executive Platinum flyer and I was in coach last week on a flight from Charleston, SC to DFW. One of the benefits we are supposed to get as EP in the main cabin is free alcoholic drinks and snacks(even listed as a benefit on the website). I was offered neither. Upon inquiring about that benefit, the flight attendant just shrugged his shoulders and continued on. Service on flights is already sub-par for all passengers, please don’t alienate the AAdvantage flyers who spend lots of money with American.

  29. Joe Guest

    If these flight attendants are so concerned then quit your job and go find something else. Don’t live in fear and the government wants you to stay living in fear. Enough people move on, two years now. Cutting service is the stupidest thing I’ve heard. If it’s so much of a risk then cancel it all together. Tired of listening to do this do that restrictions get over it.

  30. Michael Guest

    Just took 2 flights from dfw/ lga and dfw to yvr and not a single AA FA had a n95 or similar mask on. All where cloth or surgical type.

    Just more using COVID to justify cost and service savings.

  31. B Jeans Guest

    Totally not acceptable! Flight attendants are trained for inflight customer service from take off to touch down. Safety is of the utmost importance. Changes for inflght service is a deviant expresson to customers that will definitely hurt the culture of American Airlines customer performance.

  32. yehuda kovesh Guest

    I flew CDG MIA on AA BIZ just this past week and let me tell you they must have known about this request coming. There was hardly any service to speak of..

  33. Audrey Guest

    Does your hospital/company provide KN masks. Mine does not, but I got a test kit. Flying and exposing ourselves to constantly passengers removing their mask to eat pistachios is rediculous. We do not have the brief interaction with passengers. More exposed. A Coke and a a smile is what I’m willing to give. If the airline cared they’d give small bottles of water to hand out too for a second service. As a flight attendant...

    Does your hospital/company provide KN masks. Mine does not, but I got a test kit. Flying and exposing ourselves to constantly passengers removing their mask to eat pistachios is rediculous. We do not have the brief interaction with passengers. More exposed. A Coke and a a smile is what I’m willing to give. If the airline cared they’d give small bottles of water to hand out too for a second service. As a flight attendant based in NYC during the holidays I was put down on Christmas and had to have my whole family quarantined. I was just free of symptoms on the 18th of January. Was still contagious. I should of gone to work I suppose.

    1. Samo Guest

      No, if you had COVID around Christmas, you weren't contagious on 18th January. At least that's what most health authorities around the world say.

      Meanwhile, I've been "exposed" to hundreds of people on trains, buses and in bars every day for the last 15 months and here I am. Did I have COVID? Yes. I stayed in bed for the required period of time and that's it.

    2. Lasdiner Guest

      A smile?
      With a mask?
      And why a coke and not a Jack Daniels?

  34. Courtney R. Guest

    @TiredMedicalWorker
    As an ER physician in a busy L1 trauma center, it is true we have more positive COVID tests but patients are no where near as sick as in the past. We have many asymptomatic patients or patients with very mild symptoms. There is limited intervention. If a patient thinks that they might have CLOVID but with mild symptoms then they should do what was done in the past with the flu and...

    @TiredMedicalWorker
    As an ER physician in a busy L1 trauma center, it is true we have more positive COVID tests but patients are no where near as sick as in the past. We have many asymptomatic patients or patients with very mild symptoms. There is limited intervention. If a patient thinks that they might have CLOVID but with mild symptoms then they should do what was done in the past with the flu and winter colds: Tylenol, rest and stay away form others, especially the elderly and those with other diseases. COVID is very different today than it was at the pandemic's onset. Commercial airliners are extremely safe; I'm not convinced a mask is required at all.

    Many flight attendants, like many teachers (see Chicago Public Schools), are simply lazy and do not want to work. Others have an unreasonable amount of fear towards an illness that's unlikely to kill them. We need to address the poor health of this country that directly contributes to poor COVID outcome.

    1. Tim Dunn Diamond

      Dear Dr. Courtney,
      Let me throw my full support behind your request that we deal w/ the underlying health problems that lead to much lower health comes in the United States than should be the case -and directly have contributed to higher covid outcomes. Americans are overweight and underexercised.

    2. FlyerDon Guest

      These days I don’t hear many young people say they aspire to be a flight attendant or teach in a huge public school system like Chicago’s. I think we should thank the vast majority of teachers and flight attendants that get up everyday and go to work, knowing they risk exposure to covid along with all the other craziness that exists today. They don’t deserve the verbal, and sometimes physical, abuse they have to put...

      These days I don’t hear many young people say they aspire to be a flight attendant or teach in a huge public school system like Chicago’s. I think we should thank the vast majority of teachers and flight attendants that get up everyday and go to work, knowing they risk exposure to covid along with all the other craziness that exists today. They don’t deserve the verbal, and sometimes physical, abuse they have to put up with everyday. If you are a doctor, you ought to be ashamed of some of the comments you have made.

    3. lasdiner Guest

      I am another Dr and while generalization is never good, I don’t think there is anything shameful in my colleague’s comment. Note Doctors cannot unionize, tend to sacrifice their life for others, and in the earlier phase of the pamdemic have died in scores as well, and continue (like myself) to wear n95 and other ppd as required by the rules, despite being triple vaccinated and having had covid recently (my case).
      Outside of...

      I am another Dr and while generalization is never good, I don’t think there is anything shameful in my colleague’s comment. Note Doctors cannot unionize, tend to sacrifice their life for others, and in the earlier phase of the pamdemic have died in scores as well, and continue (like myself) to wear n95 and other ppd as required by the rules, despite being triple vaccinated and having had covid recently (my case).
      Outside of certain settings and in this phase, not sure if it even makes a difference
      Masks in planes? Not sure either anymore
      Service reductions? great for the company budget and for the unions
      The so-called mitigation strategies work only if applied systematically and by absolutely everyone, which simply CANNOT happen in a world of 5BN individuals who are not just data points.
      The rest is theatre

  35. Robert Fahr Guest

    FLL-ORD-FLL. As of this week, United is offering a predeparture beverage in First, including sparkling wine. Is this union letter just on behalf of AA?

  36. Stephanie Woods Guest

    Why don't they enforce the mask policy vigorously instead? Why don't they insist passengers wear masks over their noses and wake up passengers sleeping without masks? I recently flew biz class on AA from MIA to Cozumel and the mask violations were appalling, yet the flight attendants did nothing.

    1. glenn t Diamond

      Yep, I get so, so, so sick of those morons who get around with their noses hanging out of their mask! Omicron is primarily an air-borne virus and covering your mouth and nose has never been more important! Just do it!

    2. robbo Guest

      Don't fly if you don't like it mate, masks are as useless as tits on a bull

  37. Mark Guest

    Too many snowflakes. Sell your airline stocks if this continues.

  38. Shame on them Guest

    Everyone has literally gone beyond the norm with this virus and haven’t changed their service. Why are Fa’s above it all?

    why change now? they should have started this at the start of covid. To do it now is an utter joke.

    Maybe the airlines should have changed policies to only allow vaccinated passengers.

    I completely question their desire to provide a quality service in which they are paid for.

    I too...

    Everyone has literally gone beyond the norm with this virus and haven’t changed their service. Why are Fa’s above it all?

    why change now? they should have started this at the start of covid. To do it now is an utter joke.

    Maybe the airlines should have changed policies to only allow vaccinated passengers.

    I completely question their desire to provide a quality service in which they are paid for.

    I too argree with the comment ‘if your going to cheapen your service then they should lower their rates and that they should lower their pay’.

    I flew more miles in the past two years then I have in 11 years and AA’s service is shit, many are angry, mean, and have no desire to do their job.
    I watch how they pick and choose who they want to be nice to. I was flying from Hawaii and the guy said which sandwich do you want? So i asked what are they and he said ‘it’s the same as it was when you flew here’. I told him I’m from hawaii. He just wanted to be a bitch.

    I’ve always been understanding to their jobs and dealing with many types of people but no one should be treated differently.

    People who work in medicine, emergency haven’t quit their jobs. They’re exhausted but they care about their jobs and patients and haven’t lessoned their service.

    I think this virus has made society a bunch of entitled woke babies. Don’t like it? Quit and yes I’ll be taking my stocks and million miles to another airline.

    This should be made more public. If so AA would start seeing less passengers

  39. Doug Guest

    I’m in favor of a National No Fly list - if disruptive passengers can’t obey instructions from crew, they are banned on all airlines - it’s time people learn respect, and that behaviors have consequences

    1. Shawn Guest

      Can that apply to FAs as well? I fly quite a bit and I have yet to see one of these incidents. I have, however, seen countless examples of rude, apathetic, lazy FAs.

    2. Lasdiner Guest

      230 segments last year, domestic and international. Never witnessed a fight or an argument about masks, rules, etc. Pretty consistent lack of service, dismissive responses, passive aggressive behavior on at least half of the flights from the FA. Mostly seen on DL, AA, UAL. I wonder the infection and lethality rate among, for example, JBU Mint FAs, who ever since the summer of 2020 have been provided pretty normal service
      Interesting now that they do AA codeshares

  40. Randy Gold

    Flew my 6th AA flight of the year today - I can't see how the service can be much reduced. In F there is only one pass.
    On today's 5 hour flight - they passed twice through coach for beverage. On one flight in F I had to take my empty glass to the galley.

    On two flights this month, I actually declined First upgrade when it was offered, when I was in...

    Flew my 6th AA flight of the year today - I can't see how the service can be much reduced. In F there is only one pass.
    On today's 5 hour flight - they passed twice through coach for beverage. On one flight in F I had to take my empty glass to the galley.

    On two flights this month, I actually declined First upgrade when it was offered, when I was in both cases #1 on the list.

    Why decline - had exit rows in coach - with empty middle seat. In one case exit row was open and both the row in front and rear was empty - hence 8 empty seats. Which is better - exit row in coach surrounded by 8 empty seats or a bulk head window in full F cabin?

    1. Chris Guest

      Interesting. Would you mind sharing the tools and methods you used? I wanted to decline an upgrade recently but it was done automatically before I had the chance to ask the gate agent. Are you just monitoring the seat map via the mobile app?

    2. Randy Gold

      In cases - I am referring to gate upgrade just before boarding.
      Agents don't clear until 5 to 10 minutes before boarding starts - so just get at the gate 15 minutes and tell the agent to skip you. I also asked the agent to not seat anyone in the middle seat and she blocked it. Showed in expert flyer map with blocked X. The flight has several empty seats - and I asked...

      In cases - I am referring to gate upgrade just before boarding.
      Agents don't clear until 5 to 10 minutes before boarding starts - so just get at the gate 15 minutes and tell the agent to skip you. I also asked the agent to not seat anyone in the middle seat and she blocked it. Showed in expert flyer map with blocked X. The flight has several empty seats - and I asked if she had already cleared the non-revs, which she had.

      Also in my cases - two of us in the PNR both times. If upgrade clears in advance - it is both or none, so they have to release at least 2 seats in advance - and you have to be next in line.

      But with the service so poor in F, you might has well be in Y. I actually prefer the exit row with more pitch than what AA offers in the new seats in F. I find when someone reclines in F - it is hard to use a laptop.

  41. J Reg Guest

    I was recently on a BA flight from Heathrow to Warsaw in coach. Flight time was about 2+ hrs if I remember correctly. There was no automatic beverage service. When I asked a Flight Attendant if there was going to be one, she said no, but if I downloaded the BA app I could order whatever I wanted to have, she would bring it to me, and then I pay for it. It certainly cut...

    I was recently on a BA flight from Heathrow to Warsaw in coach. Flight time was about 2+ hrs if I remember correctly. There was no automatic beverage service. When I asked a Flight Attendant if there was going to be one, she said no, but if I downloaded the BA app I could order whatever I wanted to have, she would bring it to me, and then I pay for it. It certainly cut down on face to face time with others for the FA's and the passengers. And I didn't notice the FA's walking up and down the aisles delivering beverages. And think of how much less plastic waste for something most folks don't really need but take of course because it is free (me included). Seemed to me like a good idea for all short haul flights, covid era and beyond.

  42. Tom Guest

    Unions will destroy any incentive to provide service. I am tired of hearing "flight attendants are here for your safety". Technically that may be true. But, their job description and training clearly envisions some level of providing service. This whole noise around "limiting contact points" is nonsense, if passengers bring on their own food/ beverages requiring them to constantly take of masks. I am stunned AAL puts up with this sort of union input. Well,...

    Unions will destroy any incentive to provide service. I am tired of hearing "flight attendants are here for your safety". Technically that may be true. But, their job description and training clearly envisions some level of providing service. This whole noise around "limiting contact points" is nonsense, if passengers bring on their own food/ beverages requiring them to constantly take of masks. I am stunned AAL puts up with this sort of union input. Well, I guess it allows them to further reduce cost.

    1. Erica Guest

      Actually flight attendant training in most US based airlines are 95% geared toward safety. Service is not the main focus.

    2. Samo Guest

      Then I suggest 95% pay for FAs who don't provide any service.

  43. Commenting Commenter Guest

    Is the fare price going to go down? I don't think so… There has to be a way to sue the crap out of airlines for stuff like this.
    Either that or break the union, their choice…

    1. Mike Guest

      Sue them for what? If you dislike the service, choose another airline. Or bring food from home, or drive.
      I find service downgrades disappointing but they have been going on for as long as I have been flying.
      Industry become a lot more competitive, people in coach will ?typically) pick an airline based on price, so airlines compete on price

  44. crosscourt Guest

    It never ceases to amaze me what flight attendants in the USA try on. Do your bloody job. Maybe their wages should be reduced as they are providing less service. It is bad enough flying on a US carrier with their lack of service. These initially might sound like small things, but these people will end up asking for other concessions.

    1. robbo Guest

      But you forgot one thing mate, they are there for "our safety" LOL.... I agree with you, what a joke.... lazy stewardesses and stewardesses transitioning ( LOL ). AA = woke, crass lazy

  45. avaitonfreak1 Guest

    Not to be that person, but this is such a joke. I've seen so many AA flight attendants maskless (or wearing cloth masks) in the galleys, and even more partying/clubbing on layovers. They need to stop pretending like they're scared of catching coronavirus, because their behavior both on and off the aircraft suggests otherwise. This is clearly about doing less work.

  46. Mark F Guest

    Appetizer WITH entree? I have to ASK for a second drink on longer flights?!? This is just a bridge too far. I simply cannot deal with this minor inconvenience in my life.

  47. Steve Guest

    Any excuse to avoid work. All of my recent UA flights have had great FAs; multiple passes through J. In my very liberal jurisdiction where I am in public safety, the mandatory COVID testing for unvaccinated providers ended today, and apparently indoor mask mandates are suppose to end by the end of the month. I can't believe management agreed to this. I assume fares will be reduced and those already booked will receive a credit?

  48. Matt Guest

    It’s American; what service is even left to reduce?

  49. david Guest

    You are totally correct, Lucky. Thanks for calling out the union for barking up the wrong tree.

  50. kenindfw Guest

    I also flew this week and honestly all I saw were masks everywhere, even at DFW. Once I got to Florida it was a very different story. Floridians were completely the opposite and I received lots of dirty looks. But then again, that's where Satan lives now.

    1. Steve Guest

      Uh huh. Right. I gather facts have no place in your fear mongering world.

    2. Tom Wilhelm Guest

      We’ve been in Florida for a month and I’ve seen more people wearing masks even while driving than we ever saw at home (Ohio). If masks make you feel warm and fuzzy by all means wear one or three but in the end we’re all going to wind up catching covid. My bigger question is why was our USA government involved with the Chinese lab that this escaped from.

  51. Vv Guest

    Wow, AA was shit, now it’s done completely. No service, no food, no drinks + oasis cabin?! Big no no for AA. Spirit/frontier level. Shame.
    I wish we have no union. Union it’s just making things worse. The best example New York MTA

  52. gophish11 New Member

    I generally like and defend AA more than most, but this is just a bad look with the timing. They needed this in mid-December with the holiday surge and more mixing of people, but they're not doing it in reaction to that because their operations were affected by illness among crew and staff. They're reducing service on the same day they're reopening a handful more Flagship Lounges. Plus, it's clear the moves will do literally...

    I generally like and defend AA more than most, but this is just a bad look with the timing. They needed this in mid-December with the holiday surge and more mixing of people, but they're not doing it in reaction to that because their operations were affected by illness among crew and staff. They're reducing service on the same day they're reopening a handful more Flagship Lounges. Plus, it's clear the moves will do literally nothing to lessen potential exposure. I wish we could just require vaccines already. They could bring back service, cases would be cut in half and passenger rage issues would go to nearly zero.

  53. Chivan Guest

    Fire the lazy FAs hire more hardworking workers. Or l wont fly with AA any more.

  54. George Romey Guest

    Well when in coach I for one will be asking for additional beverages. Most of the flight attendants seem to want the COVID nonsense over with. They're tired of playing the mask police and being forced to make prison bus like announcement. In fact sitting in 1C the other day I overheard two of them complaining about the "Karens" they have to work with.

    The union will kowtow to those flight attendants that think their...

    Well when in coach I for one will be asking for additional beverages. Most of the flight attendants seem to want the COVID nonsense over with. They're tired of playing the mask police and being forced to make prison bus like announcement. In fact sitting in 1C the other day I overheard two of them complaining about the "Karens" they have to work with.

    The union will kowtow to those flight attendants that think their job is to snear at the passengers, ignore them like they're carrying the black plague, act like they have the hardest job on Earth awhile playing on their phones. They are without a doubt in the minority but they are out there (in all airlines BTW). And they LOVE COVID.

  55. Stuart Guest

    Easy solution to end it quickly. Start a viral thread that creates a trend on trans con flights where everyone pushes the call button at the same time 1.5 hours out. Problem solved quickly.

  56. mike Guest

    A lot of anger in some of these comments. I have a solution-- stop flying AA. For the FA's whining-- if you aren't happy-- quit. Problem solved.

  57. Super80Fan Guest

    Make sure you ring that call button and if in first, return your plates one at a time. Make these lazy bums do their job.

  58. Tim Dunn Diamond

    This is nothing but a union-initiated match w/ Robert Isom, the new CEO, to see what AA's unions can get by with.

    Other airlines ARE providing service; in many cases low cost and ultra low cost carriers provide better service than what AA unions want to offer.

    Given AA's $1 billion loss just for the 4th quarter, it is time for AA management to decide what they want to be and execute a plan to get there.

  59. Terry Kozma Guest

    Cut out the food service. Have all passengers VAXED or no fly. Wear N-95 masks.
    We will all be safer!!

    1. Samo Guest

      That's what private jets are for.

  60. Your daddy Guest

    Then why are the OVERALL COVID numbers per captia THE SAME across the country. If masks and social distancing and all the other stupid stuff the liberals who just want to make us a welfare nation work. Then why do the LOCKDOWN and MANDATORY MASK wearing states have the same AMOUNT OF COVID cases per person as the STATES THAT HAVE BEEN WIDE OPEN. Well it seems because it doesn't make any difference at all!

    1. Rose Guest

      Right, except none of that is true? The states with greater restrictions almost all have far lower case numbers and deaths (save for those who were hit hard back in March 2020) than states with the least restrictions. In many cases, it's not even close. Mississippi has almost 500% more deaths than Hawaii. **FIVE HUNDRED PERCENT**

    2. KW Guest

      If masks don't work, the next time you have a procedure, you're okay with the team not wearing masks right? I mean, as a surgeon I'm awfully tired of wearing N95s for hours on end. I'd love to just breathe right into your incision.

    3. LHD Guest

      Surgical theaters provide evidence based in clinical outcomes. For example, below is a large, well-controlled study (n=3.088) that looked at the incidence of post-operative wound infection in the patients of surgeons. Half wore masks, half did not. The results were not supportive of masks as source protection:

      masked: 4.7% post op infection rate
      unmasked: 3.5% post op infection rate

      Masking by surgeons increased infection risk in patients by 34% from unmasked baseline.

      This is...

      Surgical theaters provide evidence based in clinical outcomes. For example, below is a large, well-controlled study (n=3.088) that looked at the incidence of post-operative wound infection in the patients of surgeons. Half wore masks, half did not. The results were not supportive of masks as source protection:

      masked: 4.7% post op infection rate
      unmasked: 3.5% post op infection rate

      Masking by surgeons increased infection risk in patients by 34% from unmasked baseline.

      This is a literal best case scenario with trained surgeons in an operating theater using fitted masks. It very nearly hit stat-sig at p <0.05 and would have had the study been a little bigger. (it was slightly underpowered) you can see the study https://link.springer.com/article/10.1007/BF01658736.

      This study is not an outlier. A MA found that there is “a lack of substantial evidence to support claims that facemasks protect either patient or surgeon from infections contamination.”

      https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4480558/

      If you are a surgeon, which seems rather doubtful, you're an incredibly ignorant one, and a discredit to our profession.

      Be well.

  61. Rian Guest

    God, n95 mask is now the new “I’m morally superior than you”. I will continue to wear a thin mask that provides absolutely no protection. Sorry to those who feel “uncomfortable” with that. Stay in your forever. You shouldn’t expect anyone else to wear a mask, let alone one that is uncomfortable like an n95 mask.

    1. Saint82 Guest

      Come to think of it, I am morally superior.

  62. Deena Taylor Guest

    If they don’t want to do their jobs, there are plenty of people out there who will step up. This is just an excuse to do less.

  63. WillC Guest

    @tiredmedicalworker
    Art least be polite with your comments.

  64. Ruth Guest

    How much more can service be reduced is correct. On one 5 HR. Flight. Received one small cup of water. No additional pass through by attendants. The less the airline provides the more people provide for themselves. Bringing on food, snacks, drinks that spill, passengers mingle more at airports trying to get provisions. More agitated because of small seats where we are packed in like sardines and still trying to manipulate carry-ons, food, beverages. We...

    How much more can service be reduced is correct. On one 5 HR. Flight. Received one small cup of water. No additional pass through by attendants. The less the airline provides the more people provide for themselves. Bringing on food, snacks, drinks that spill, passengers mingle more at airports trying to get provisions. More agitated because of small seats where we are packed in like sardines and still trying to manipulate carry-ons, food, beverages. We all unmask to eat and drink. We've all walked through the crowded airports, used public facilities. Everyone should use as much safety precautions as needed. But I can't see where limiting service on flights reduces contact. We are eating together, rubbing shoulders, wearing masks.

    1. Bas Guest

      I’m a flight attendant for 32 years for Atlanta based airline...I know what my job requires and safety is paramount but I also look forward to and enjoy the many inflight services we used to provide...I’m proud that my employer is not cutting back but instead trying to bring the level of service back to prior level...my colleagues ...especially the senior folks understand that air travel is stressful.... and if providing inflight service helps to...

      I’m a flight attendant for 32 years for Atlanta based airline...I know what my job requires and safety is paramount but I also look forward to and enjoy the many inflight services we used to provide...I’m proud that my employer is not cutting back but instead trying to bring the level of service back to prior level...my colleagues ...especially the senior folks understand that air travel is stressful.... and if providing inflight service helps to make your flight enjoyable ...well..... that’s fine because. I love my job and know how much I would miss it and my passengers

    2. Vito Guest

      Well, fortunately, you work for a decent airline, not AA... Seems to me that American never stops the "Race to the Bottom"... Sincerely hope they go out of business. They have no pride in their service and worry about nothing but the bottom line. I've once seen a sick child throw up in the middle of the cabin, in a intercontinental flight, and FAs wouldn't offer any help to the desperate parents nor clean up...

      Well, fortunately, you work for a decent airline, not AA... Seems to me that American never stops the "Race to the Bottom"... Sincerely hope they go out of business. They have no pride in their service and worry about nothing but the bottom line. I've once seen a sick child throw up in the middle of the cabin, in a intercontinental flight, and FAs wouldn't offer any help to the desperate parents nor clean up the floor, passengers had to put up with the smell for the remaining 8 hours of flight. I don't think FAs are lazy or ill intentioned as a rule. I just think American sucks.

  65. You Guest

    They are beyond lazy. No point in having them any more

  66. John Guest

    I've already taken 3 flights this year on American airlines. Service is already ridiculous low. The flight attendant are done in the first 40 minutes of the flight, and then you don't see them for the remainder of the flight. On one of my flight it was 3hr 40 min flight did not see a single flight attendant they were all on their phones in the back.

    Now that American has increase the cost point...

    I've already taken 3 flights this year on American airlines. Service is already ridiculous low. The flight attendant are done in the first 40 minutes of the flight, and then you don't see them for the remainder of the flight. On one of my flight it was 3hr 40 min flight did not see a single flight attendant they were all on their phones in the back.

    Now that American has increase the cost point to reach all status level they probably should be lowering it since service has basically disappeared on flights. Price of flights have doubled since last year from the same period.

  67. JP Guest

    The masks are a TOTAL JOKE. And have been since the beginning... Even the departing CEO admits to as much. Shorten/streamline the meal service to limit mask removal? Oh for crying out loud, do the germs go to time out while the pax is eating? Just paint this usAAir mess yellow and get it over with.

    1. jedipenguin Guest

      Western medicine is a total joke. We need more healers who are not tied to the medical field. I'm thinking about becoming a Christian Scientist.

  68. Reid Guest

    I think it is ridiculous to cut the beverage service in economy class. Many years ago we got a meal on domestic flights now we are lucky to get a cookie, and now they are thinking taking a beverage away.
    What job is there for the stewardess?

    1. Victor Guest

      Their real job is to be available in case of an emergency. That is what the FAA requires. Luckily there are not emergencies every day. Besides you paid for the transportation from point A to B. not for a drink. That is just a courtesy from the airline. So, in the middle of a pandemic the FA’s need to be protected because passengers are not required to be vaccinated. By the way, it should be mandatory for passengers to be vaccinated in order to fly.

    2. Jason Guest

      It’s not a courtesy. It’s a feature of the service that I have purchased. If I wanted to fly a no-frills airline, I would fly Spirit out of FLL instead of AA out of MIA. As usually happens when a Union gets involved, they find some excuse to do less work, give less value, give more attitude.

    3. Alonzo Diamond

      If the FA's are fully vaxed, how would a passenger being fully vaxed provide any additional protection? The answer...it doesn't. Stop your bullshit, we ain't in the middle of a pandemic anymore.

    4. Erin Guest

      Obviously you were completely out of touch, by the term stewardess number one and secondly you were completely misinformed as to what a flight attendant or a crewmember actual duty is on board an aircraft. I am trained in CPR advanced basic life support, crew management, passenger management, passenger conflict because Lord knows you guys can’t control yourselves, food and beverage service, cleaning, babysitting adults and children, information analyst, direction giving, your time management a.k.a....

      Obviously you were completely out of touch, by the term stewardess number one and secondly you were completely misinformed as to what a flight attendant or a crewmember actual duty is on board an aircraft. I am trained in CPR advanced basic life support, crew management, passenger management, passenger conflict because Lord knows you guys can’t control yourselves, food and beverage service, cleaning, babysitting adults and children, information analyst, direction giving, your time management a.k.a. telling you what time it is and how much longer is left in the flight every 10 minutes, lavatory occupied or unoccupied Director , trash collector and lastly psychotherapist. Passengers like to tell us all their bodily habits and why they need to go to the bathroom, and why they need another drink and their relationship status. This is everything that I am trained on and that is only the very beginning. This job has evolved in the last 25 years I’ve worked. It was glamorous it was a lot of fun and now I take my life into my own hands by showing up to work every day. Afraid passengers are gonna punch my teeth out for asking them to adhere to a rule that I don’t even agree with. But I did go to kindergarten and I can play nice and I can follow some rules that are in place, And so should the flying public.

    5. Endre Guest

      Quit and get another job

    6. DFW Multi-million Guest

      You are living in a dream world. You would think you are a physicist, philosopher, seasoned diplomat, spiritual adviser...wake up you don't even have the skill set to serve truckers at an interstate diner. GTH

  69. Carlton Beever Guest

    I travel several times a month and currently the amount of service and contacts with flight attendants is one or two times at most. I agree this move by the union is pretty late in the game, especially since "service" is already minimal at best.

  70. Mark Guest

    Lucky, I flew AA DFW to LHR last week. I thought the same thing. Not one FA was wearing the N95 or KN95 Mask. Why ? Same observation in the DFW terminal, no FA’s wearing the better mask.
    I really don’t understand it. We are told by the “experts” these two masks are the ones to wear for top of the line protection. My Father is an ER Doctor and he also says gets vaccinated, get boosted and wear the N95 or KN95 masks period.

  71. Stu Guest

    I assume a reduction in price will be accompanying the reduction in service as well..... Oh Wait ! ! ! . I have seen this time and time again, Covid being blamed for reduce service but the prices are going up. If this does happen ( and i'm not saying its a bad thing ) will we ever see a return to a "full service" model ?.

  72. Mark Nissel Guest

    There is no evidence that those wearing masks caught omicron less than those who didn't. None . Zero. Regardless of masks. This is endless media fear mongering talking points. In fact those with natural immunity caught omicron LESS than those vaccinated PLUS masks.

  73. Tired, hungry and thirsty Guest

    I agree completely. I am a nurse in a Covid ICU and have taken care of infected people (including several of my colleagues who died torturous deaths) daily since the beginning of the pandemic. I am vaccinated and have always worn A mask indoors in public settings. I have flown commercial. on the average, monthly for the last 2 years. I have, thus far, not been infected. All that being said I need to eat...

    I agree completely. I am a nurse in a Covid ICU and have taken care of infected people (including several of my colleagues who died torturous deaths) daily since the beginning of the pandemic. I am vaccinated and have always worn A mask indoors in public settings. I have flown commercial. on the average, monthly for the last 2 years. I have, thus far, not been infected. All that being said I need to eat and drink and I get physically ill and mean when I don’t. At least give me a drink and a straw and let me choose whether I want to risk lifting my mask for a sip. I’d also feels better if there wasn’t sticky or worse debris on my tray table. By the way the virus is certain as infectious in first class as it is in economy. Add $2 to the ticket price and offer everyone an n95. They do work and each person can do their own risk calculation.

  74. Brenda Craven Guest

    I think all flight attendants should wear K95 masks. They are the one on the plan and around passagner so they need to protect us like they want to be. Get vaccinate.

  75. foo blah Guest

    Okay Lucky, if you can’t say it, I will help you out…. flight attendants are lazy, shame on them. LOL!

  76. Diane Guest

    As a flight attendant myself, I am wearing masks I am comfortable with and that have kept me safe. My boyfriend who works from home and never leaves the house is harping on me to wear N95 masks. I am reluctant to change as I work 8-14 hr days and what I have is comfortable and has worked so far. If my company provided N95 masks I would probably wear them, but as of now...

    As a flight attendant myself, I am wearing masks I am comfortable with and that have kept me safe. My boyfriend who works from home and never leaves the house is harping on me to wear N95 masks. I am reluctant to change as I work 8-14 hr days and what I have is comfortable and has worked so far. If my company provided N95 masks I would probably wear them, but as of now they don't and buying them myself is expensive. I have worked closely with coworkers who were infected and managed to not get it. I will stick with my own mask. I also know my boyfriend wears his N95 mask improperly. He wears it every time we run into a store or pick up something. He is constantly fidgeting with it. I know how to wear my mask, thank you very much. Also N95 masks are not foolproof. When we are serving people who remove their mask to talk to us and order and then take 5 minutes unmasked to think about whether they want ice or not, they are exposing us. The more chances we have to talk to passengers, the more chance we have to get covid from them. Also, we are reluctant to enforce masks too strictly as people often get angry and may punch us in the face. Not every mask dispute makes the news. You are only seeing a small segment of those occurrences. Our job is harder than ever with angry passengers. Obviously sick passengers, who are coughing everywhere and removing their mask to sneeze. (Lovely). Not to mention due to supply chain issues we have less products and run out of things and have to deal with angry people who can't believe we don't have coke 0 or apple juice. I don't work for AA, but I am in favor of all airlines doing the bare minimum of service. I am so anxious every time I go to work. I am terrified of getting beat up by a passenger or getting covid and passing it to someone I love. Go buy your drink in the airport or bring a refillable bottle and fill up at the water fountain. You are getting from point A to point B safely. Thousands of pilots and flight attendants as well as rampers and gate agents were out sick these past few weeks and it led to massive cancelations. Dont you want your flight crew healthy and available to work more than you want a diet coke?

  77. Richard Mogan Guest

    Does AA provide N-95 masks to crew? My legacy airline does not. I do not want to catch a potentially deadly virus while serving inflight and bring that home to my family. Streamlined service makes sense during these times. Anything less is an employer exposing their frontline employees unsafe working conditions.

    1. Gaurav Community Ambassador

      I was also curious about this. Do airlines provide masks for their works?

  78. Peter Klein Guest

    I wonder where will the reduction of service stop? Maybe we should start feeding main cabin passengers intravenously and make them leave the cabin before the plain lands?

  79. Ken Guest

    Some of the comments from my fellow FAs are hilarious...I would hate to have to work a flight with y'all. Suggesting that people commenting on an airline-related blog can't stow luggage overhead correctly and don't know how to open the lav door...is bizarre.

    I'm the type of guy who gets bored easily, and can't sit still so I walk up/down the aisles frequently in flight to check on everyone/see if anything needs anything. Press...

    Some of the comments from my fellow FAs are hilarious...I would hate to have to work a flight with y'all. Suggesting that people commenting on an airline-related blog can't stow luggage overhead correctly and don't know how to open the lav door...is bizarre.

    I'm the type of guy who gets bored easily, and can't sit still so I walk up/down the aisles frequently in flight to check on everyone/see if anything needs anything. Press the call button for a cup of coffee after the service? Want another glass of Diet Coke? I'm there...glad to be. I take pride going above and beyond, and frankly I wish I had more I could offer in terms of food/beverage service. I had an interesting chat a couple weeks ago with a new-er FA whom I told we used to do full beverage service in Y on DFW-AUS back in the day...she rolled her eyes and said "I can't believe they used to make you do that, that's horrible?" Why? Frankly I found it fun and a bit of a challenge game I would play with myself to make sure everyone got a drink on a short flight.

    Yes we are here for your safety. Yes, safety trumps service 100%. But it's so funny that the militant crews that walk around reminding everyone that they are only their for safety ALSO have no problem neglecting to monitor the cabin and get preoccupied by a game on their phone or People magazine while chilling in their jumpseat.

    I understand why the union is doing this...that's their job. As someone who loves this job (and loves to serve) it just makes me sad.

    1. JS Guest

      @Ken - you are exactly the type of emplyoee that any airline would love to have. Bottom-line - you get it!! I would be the exact same way, I would want to be up and about offering service as I would get restless as well but more importantly, something inside of me would NOT let me just sit on my ass in the jumpseat or stand around up front chit-chatting. You are the same. That's...

      @Ken - you are exactly the type of emplyoee that any airline would love to have. Bottom-line - you get it!! I would be the exact same way, I would want to be up and about offering service as I would get restless as well but more importantly, something inside of me would NOT let me just sit on my ass in the jumpseat or stand around up front chit-chatting. You are the same. That's the difference - you have a work ethic and that my sir is what shines through time and time again. I would love to have you as a FA on any flight!!

  80. Mike Guest

    That’s a good point. I never understood the cloth mask thing. How many times do you wear it? Yuck! KN-95 masks that make a good seal on the face are good. Get them from Amazon about a dollar each. If you’re careful and don’t do dumb stuff, and get your shots, you stand a very good chance of never catching it. Don’t get outFOXed.

  81. Joel Guest

    How about the fact airlines have touted airplanes are the safest place to be because if their incredible air filtration systems. Have they been lying to us all along?

  82. NO MORE Guest

    How much further can it (service at all) be cut? I fly domestic first class 6-10 times a month amd on EVERY flight I've had to ask for water. They (FA's) literally don't acknowledge you except when closing the overhead bins. I've flown to and out of DFW, MIA, PHX, TUC, LGA, BDL, ABQ, SAF, CLT, and several others in the past few months and there is zero service unless you get up and ASK...

    How much further can it (service at all) be cut? I fly domestic first class 6-10 times a month amd on EVERY flight I've had to ask for water. They (FA's) literally don't acknowledge you except when closing the overhead bins. I've flown to and out of DFW, MIA, PHX, TUC, LGA, BDL, ABQ, SAF, CLT, and several others in the past few months and there is zero service unless you get up and ASK THEM for BASIC BARE MINIMUM standards like I don't know....WATER. I'm paying way more for these tickets already and getting 1/10th of what I "used to get" 18 months ago. Ridiculous union request.

  83. Michael Wallas Guest

    I don’t think unless you work there and get exposed you really know what you are talking about.

  84. Dean Guest

    Sounds like another excuse for them to sit on the arses complaining about how hard their job is.

  85. Fed UP Guest

    hahaha

    Service reduction means - The Flight Attendants will sit in their jump seats and snack on the meager (crappy) food product that passes for a "First Class" meal.... The COVID hysteria is similar to 9/11. drastic service reductions and don't you dare complain, or else....

    1. Flight attendant not servant Guest

      Flight attendants are there to save your a$$, not kiss it. If they sat in their jumpseat from NY to Sydney, So be it. Service is complimentary, not mandatory. Adjust your outlook.

    2. Hobbs Guest

      "In recognition of your complimentary service"

      Sounds right.

    3. EW Guest

      As a 35+ year international and domestic flight attendant, if you think our job is only to save “a$$” then you need another job. Our job covers safety, security AND all those other things you were trained to do. Customers pay for the whole package of services, including you providing an inflight service while being safety aware.

    4. Another Lump Guest

      What arrogance and entitlement. You are in the service industry, so yes, you are our servant. You only have safety training just in case. Get over yourself. Nobody in an emergency is going to rely on some lazy FA with a poor attitude like you. More likely you'll be hiding in the lavatory while some passengers help others.

      If you hate your job so much, do something else. You are why I never fly US carriers internationally.

    5. Pedant Guest

      Transportation industry. It is an airline, not a hotel lmao

    6. Susan Luning Guest

      YOU are why I retired early. We are NOT your SERVANTS. And I’m pretty sure that you have never seen a crew’s response in an emergency. You would NEVER say that if you had.

    7. Lasdiner Guest

      I can't get early retirement. You can, apparently despite the lack of capability to fulfill your paying customers' requests and sometimes attitude, which is what you are paid for vs. an emergency in 99.999% of flights.
      Hope your package isn't too generous otherwise it would explain why were getting a coke and (maybe) a smile in the best case scenario

    8. Erin Guest

      They actually don’t eat the left over, they bring their own healthy food.

  86. Motherofanactress Guest

    How about taking the safety precautions to leave the middle seat open, and stop stacking people like sardines

  87. Josh Guest

    Easy reply by the company back to the union... DENIED!

    Give me a break!

  88. James Webber Guest

    I flew American Airlines Flagship First on December 21 and Premium Economy on December 29. Neither flight were the attendants wearing K95 mask and in Premium Economy only 1 bottle of water was served on a 5 hours flight.. inexcusable.

  89. SEM Guest

    I’m going to try and skip the drama w/ my comment and just say, from a vaccinated/boosted/mask wearer when it is forced upon me: wearing an N95/KN95 and sitting in your seat, in your airport lounge etc etc etc is quite a different thing then being up and active or “roaming DFW”…It is not comfortable…I am not “active” like a blue collar worker, but I also do not just sit the majority of the day...

    I’m going to try and skip the drama w/ my comment and just say, from a vaccinated/boosted/mask wearer when it is forced upon me: wearing an N95/KN95 and sitting in your seat, in your airport lounge etc etc etc is quite a different thing then being up and active or “roaming DFW”…It is not comfortable…I am not “active” like a blue collar worker, but I also do not just sit the majority of the day and when I tried to wear the N/KN95’s I felt a difference, and it was not a pleasant one…Given the choice, I still wear the surgical mask and I do not think that choice should be taken from people…

    1. foo blah Guest

      You as an individual can wear whatever you want, be it effective or not. If flight attendants are so concerned, they should be wearing high quality masks. In fact, it should be company policy, as should vaccination. All the flying waitresses and waiters that don’t want to comply should be fired.

  90. Freddy Guest

    Unions always strive for the bare minimum in service. This is nothing but another case of reducing service by using the excuse of covid. Do you think they or anyone else that has cut service plan on ever bringing it back? Covid is done so my advise is to move on.

  91. Robert Fahr Guest

    The correct response is to advocate for upgraded PPE for F/As. If inflight service is a hazard, then nix it. I will support this.

    Conversely, I have seen surcharges and fees on my tickets for decades. Skip the inflight service but I want to see a rebate until it safely can return.

  92. NotMyName Guest

    Who wouldn't want the same pay for less work? All so they can sit in their jump seats and chat with each other or just browse their phones for most of the duration of the flight.

    Alaska Airlines reduced service under the same guise. Although they claim it was to reduce interaction with passengers, they purposefully limited pre-orders in lieu of customers buying at the point of sale ON THE PLANE. So they are reducing facetime by increasing facetime?

    1. Just shut up Guest

      Service was reduced to protect FA’s from exposure since y’all don’t even know how to wear a seatbelt or open a toilet door, let alone wear a mask until we’ve finished at your row. 6 stale pretzels isn’t an excuse to sit with your mask hanging off one ear for three hours while you bitch about the good ole days of flying. We remember when flying was a treat like a privilege and passengers brought their manners with them ;)

  93. Shangster11 Guest

    And they wonder why more and more people are repulsed by union.

    1. Teresa Russo Guest

      I had the worst flight experience ever with AA on my recent trip. Employees at the gate and flight attendants removing masks, coughing, then without washing their hands touching everything! Flight and ground crew appeared to have no interest in providing good customer service. They were for the most part rude and reckless. I exclusively fly AA at least twice a year for pleasure but there was NO pleasure in my last trip. Hopefully one...

      I had the worst flight experience ever with AA on my recent trip. Employees at the gate and flight attendants removing masks, coughing, then without washing their hands touching everything! Flight and ground crew appeared to have no interest in providing good customer service. They were for the most part rude and reckless. I exclusively fly AA at least twice a year for pleasure but there was NO pleasure in my last trip. Hopefully one of their competitors will appreciate my business.

    2. foo blah Guest

      I call BS on this particular comment. If you work an 8 hour day, a 5 day week, have insurance at your job, workers comp, get paid vacation, get sick leave… you can thank a long history of a strong labor movevent in this country. Its the right who demonize unions because they perceive them as cutting into corporate profits. So you’ve bought into that rhetoric like a good little puppet.

  94. txrus Guest

    The union isn't going to be happy until/unless the FA's can get full pay & 'work from home'. Next best thing, is getting full pay to sit in their seats reading magazines for the entire flight, preferably w/all pax duct taped to their seats. I'm so tired of the 'do as we say, not as we do' attitude of flight crews (I've lost track of how many pilots are walking around w/masks that have valves)...

    The union isn't going to be happy until/unless the FA's can get full pay & 'work from home'. Next best thing, is getting full pay to sit in their seats reading magazines for the entire flight, preferably w/all pax duct taped to their seats. I'm so tired of the 'do as we say, not as we do' attitude of flight crews (I've lost track of how many pilots are walking around w/masks that have valves) & their over-reaction to literally anything & everything a pax does now; yes, there are some pax that go overboard, but the majority of 'disruptive' incidents seem to be the result of flight crews not having the necessary people skills to interact with their paying customers.

  95. Mary S Guest

    Let's see... Let's make it win-win!
    Service is mostly what the job is... but lets call it 50%.
    Service is, at best, 50% of pre-covid. No problem. Please make sure pay is only 75%. (Add back 5% for 'hazard' pay, so 80%)
    They want to reduce again? No problem. Cut it by 50% gain. Drop pay to 60% of pre-covid.

    And of course, due to reduced service, reduce airfare by a percent as well.

    Win-win!

    1. Fly girl Guest

      Oh Mary Mary Mary. It’s not 1960. Service is 50% of the job? Maybe go outside and get some fresh air you moth bag. The flight attendants are there for safety. SAFETY. Y’all can’t even put a bag in the overhead bin or put your seats in the upright position without the FA’s drawing you a picture in how to do it, so we def don’t entrust you to find your way out of a...

      Oh Mary Mary Mary. It’s not 1960. Service is 50% of the job? Maybe go outside and get some fresh air you moth bag. The flight attendants are there for safety. SAFETY. Y’all can’t even put a bag in the overhead bin or put your seats in the upright position without the FA’s drawing you a picture in how to do it, so we def don’t entrust you to find your way out of a burning 737. Our job, 95%, is safety oriented. If you think we go through the training we do to sling cookies and soda you’re wrong. But seeing as you’re going for the wage drop and 50% reduction route, we’ll be sure to just throw you a Diet Coke if you ever have an emergency. From our jumpseat, of course!

    2. EW Guest

      Please forgive Fly Girl, she has bought into the “primarily onboard for safety*” phrase and taken it to the next level and dropped “primarily” and feels that gives her the right to be a “mean girl” and throw attitude. Which she surely must do on the aircraft. I wonder if she bothers to check her equipment each flight, reads company notices and emails to stay informed, etc. OR she’s just having a bad day….
      ...

      Please forgive Fly Girl, she has bought into the “primarily onboard for safety*” phrase and taken it to the next level and dropped “primarily” and feels that gives her the right to be a “mean girl” and throw attitude. Which she surely must do on the aircraft. I wonder if she bothers to check her equipment each flight, reads company notices and emails to stay informed, etc. OR she’s just having a bad day….
      *”primarily” indicates they have secondary duties….such as serve pretzels and drinks…

    3. Another Lump Guest

      How many lives have you saved? I'm guessing 0. So seems like the vast majority of your time is geared towards providing SERVICE...which you obviously are not good at. So maybe look for another line of work.

      BTW, you're not fooling anyone changing your name each reply.

    4. Baliken Member

      With this attitude it’s no wonder people fly QR and SQ and other top airlines when given a choice.

  96. Tim Dunn Diamond

    I can remember flying an AA DC-10 from SAT to DFW and the flight attendants - just 6 or 7 of them - did a full beverage service.

    I can also remember flying ATL-MCO on DL and they did a lunch w/ soup on an L1011.

    Times have changed not just in levels of service but also what employees are willing to do and it has nothing to do with a pandemic.
    Sadly,...

    I can remember flying an AA DC-10 from SAT to DFW and the flight attendants - just 6 or 7 of them - did a full beverage service.

    I can also remember flying ATL-MCO on DL and they did a lunch w/ soup on an L1011.

    Times have changed not just in levels of service but also what employees are willing to do and it has nothing to do with a pandemic.
    Sadly, I would strongly bet many AA FAs aren't necessarily interested in cutting service eso, if it makes it harder to get pay raises - which are desperately needed in an inflationary economy - but union bosses think that grandstanding is more valuable to their employees.

    1. NorseFA Guest

      Delta Airlines flight attendants are not unionized and never have been. You no longer get your "soup" on your ATL-MCO Delta flight because Delta management made the decision to not do it anymore. It has nothing to do with "what employees are willing to do."

  97. JS Guest

    I'll post the same comment that I posted on Gary's blog about this same story:

    Damn – why can’t I have a job where I can do half my work and still get paid my full salary/wage?? Some people have all the luck!

    1. Underpaid Guest

      Damn, near half of us got furloughed, went months without pay, only make money when the door is closed, we def don’t deserve what we make JS. Also, we don’t make the rules, so don’t hate the player…

    2. Another Lump Guest

      Wow, please tell me what airline you fly on, so I can avoid them. You are entitled, bad at your job, and most certainly way overpaid.

      Yes, we know it's the same lazy FA troll on multiple responses here, changing your screen name each time. Seems like this hit a nerve? Too close to the truth for you? You're unskilled labor, anyone can do your job with a week of training. You're expendable. Get over yourself.

  98. Chief Tom Guest

    Wearing a mask on an airplane should be voluntary not mandatory. It is a lot safer than sitting in a bar next to a person at the airport. If you are at high risk or have a fear of Covid then go ahead and wear your mask.

    1. GBOAC Diamond

      How many times do we who have been vaccinated and continue to wear masks have to explain why we do want you to wear a mask and stamp this virus out before it mutates again and hopitatlizes and kills more people. Imagine if we had massively reduced transmission right at the beginning, we wouldn't be having these discussion right now.

    2. Aaron Guest

      Stamp this virus out? Hate to break it to you, but that ship has sailed. This virus is here to stay and will be a part of lives forever now. It's time we learn to live with it.

  99. panda Guest

    Very questionable since the union also fought the vaccine mandate.

  100. Lukas Guest

    100% agreed. I (am boosted and) wear N95 + surgical mask on top when flying, and I've traveled a lot this year, with daily negative testing. No issues at all. When i flew LH, 100% of FAs had N95s, on TK, at least 70% of FAs had N95s, and then United, 0% had N95s. Makes no sense at all.

    1. Tim Dunn Diamond

      with all due respect, why do you need to test every day?

    2. Jena Guest

      Could possibly be the type of job that requires daily testing.

    3. Lukas Guest

      Correct @ required. Daily was perhaps not fully accurate, but I’ve averaged five tests per week since Jan 1st.

    4. Lasdiner Guest

      You’re sick otherwise - or
      so is the person/entity who forces
      you to do so

  101. DenB Diamond

    Arguing about this is like debating which padlock is best for the barn door, now that all the horses have escaped. I've just recovered from Omicron so I'm the safest person to sit near. A recent recoveree is clean, for all intents and purposes and is a preferable seatmate. Ideally you want a flight on which everyone was sick with Omicron 2 weeks ago and all their symptoms subsided a week ago. If you don't...

    Arguing about this is like debating which padlock is best for the barn door, now that all the horses have escaped. I've just recovered from Omicron so I'm the safest person to sit near. A recent recoveree is clean, for all intents and purposes and is a preferable seatmate. Ideally you want a flight on which everyone was sick with Omicron 2 weeks ago and all their symptoms subsided a week ago. If you don't already know this (or you instinctively dismiss it as "anti-science right wing", may I suggest: suspend your tribal affiliations, just briefly, and learn something new, today, about the actual reality. "Stop the spread" is barely a credible concept anymore. We can't. And that's OK.

    1. GBOAC Diamond

      DenB you may feel safe for a short time but we know several friends who have experienced more than one breakthrough infection. So you may not be as safe as you think. Also you may be asymptomatic and still spread it to you neighboring passenger.

  102. Will Guest

    At this rate going, Platinum Executive will just be a over-glorified title without actual benefits lmao

    1. Teresa Russo Guest

      I had the worst flight experience ever with AA on my recent trip. Employees at the gate and flight attendants removing masks, coughing, then without washing their hands touching everything! Flight and ground crew appeared to have no interest in providing good customer service. They were for the most part rude and reckless. I exclusively fly AA at least twice a year for pleasure but there was NO pleasure in my last trip. Hopefully one...

      I had the worst flight experience ever with AA on my recent trip. Employees at the gate and flight attendants removing masks, coughing, then without washing their hands touching everything! Flight and ground crew appeared to have no interest in providing good customer service. They were for the most part rude and reckless. I exclusively fly AA at least twice a year for pleasure but there was NO pleasure in my last trip. Hopefully one of their competitors will appreciate my business.

  103. JonO Guest

    On the plus side, inflight credit card sign ups unaffected !!!!

  104. AT Guest

    For economy class at least, I find the beverage service to be really something not worth the effort. Instead how about just having a small bar-like set up (like JetBlue does on the A321s) where passengers can help themselves as needed to water, soft drinks, cookies etc.
    This would lighten the FA load as well.

    While flight attendants, like most professions, have their bad apples, calling FAs "borderline useless" is both unkind and...

    For economy class at least, I find the beverage service to be really something not worth the effort. Instead how about just having a small bar-like set up (like JetBlue does on the A321s) where passengers can help themselves as needed to water, soft drinks, cookies etc.
    This would lighten the FA load as well.

    While flight attendants, like most professions, have their bad apples, calling FAs "borderline useless" is both unkind and untrue. FAs also earn very little compared to their responsibilities and time commitments.

    1. Jena Guest

      That probably would have been a good ideas before we found out how many people were opposed to washing their hands.

  105. George Romey Guest

    This is nothing more than the union responding to lazy flight attendants and the Karens. (The ones that run around going nuts if you keep you're mask down for 3 seconds). Hopefully management tells the union to take a hike.

    Some of these younger flight attendants would die if they had this job 30 years ago where an entire MD80 on a LGA/ORD flight would have gotten a full meal service. Their job should not...

    This is nothing more than the union responding to lazy flight attendants and the Karens. (The ones that run around going nuts if you keep you're mask down for 3 seconds). Hopefully management tells the union to take a hike.

    Some of these younger flight attendants would die if they had this job 30 years ago where an entire MD80 on a LGA/ORD flight would have gotten a full meal service. Their job should not be solely playing on their phones and making prison bus type announcements.

    1. FA Guest

      We make the announcements we’re told to make. Do you really think we like putting up with golden age oldies like you who think that they should be getting a 5 course Michelin meal on a 56 minute flight? You like your steak cooked medium huh George? Take your basic econ seat and settle down. Your snack options? Two. Yes or no.

    2. George Romey Guest

      Well you are my prime example. My spend of $20K a year pays your salary. Don't like doing flight attendant duties, switch careers. Many of your fellow flight attendants try their best even with the Spirit Management attitude (and yours) to make flying a special experience.

    3. Jason Guest

      I’ve flown 10 segments in the last 30 days on AA. Every single one of them had some sort of ad lib comment from the FA about masks and their own view on enforcement. Like the previous person said… I’m not on a prison bus, but for some reason you think that I am.

  106. Chase Guest

    I’m going to venture a wild guess that while the FAs and their Union want to perform reduced service, they will not be accepting a commensurate reduction in pay for said service reduction rendered?

    How [hilariously] convenient…

    1. Idiot hater Guest

      We aren’t paid to do service. It’s complimentary not mandatory. I suggest going to Hudson news if stale snake and a Diet Coke make it break your day…

    2. EW Guest

      Sorry, you’re giving most flight attendants a bad name with your attitude. Let’s see what happens when you’re called in for not doing a service and say “I didn’t feel like doing it because it’s complimentary.” How long will you have a job? Guess it was mandatory after all…wasn’t it!

  107. Babblespeak Guest

    I want to work less for the same pay too. Everyone does. Most of the domestic flights I’ve been on lately have consisted of cancelled beverage service, flight attendants yapping in the galley for most of the flight, attendants being annoyed with anyone hitting a call button, and attendants being nasty and condescending for no clear reason. They’re borderline useless and cause a great number of their own issues because of their clear disdain for...

    I want to work less for the same pay too. Everyone does. Most of the domestic flights I’ve been on lately have consisted of cancelled beverage service, flight attendants yapping in the galley for most of the flight, attendants being annoyed with anyone hitting a call button, and attendants being nasty and condescending for no clear reason. They’re borderline useless and cause a great number of their own issues because of their clear disdain for their customers. How about just have them come out, show us all how to use a seatbelt after they’ve already checked to be sure we are buckled in, and then get off the plane? I assume that would eventually be seen by them as onerous too.

    1. Laughing at you Guest

      Bless your heart. I bet you’re one of the ones who can’t find the lav door handle too….

    2. EW Guest

      You just proved his point! Disdain for customers….

  108. Sel, D. Guest

    “ In premium cabins, serving entrees with the the salad, soup, or appetizer”

    This has already happened on all three of my meal flights the last few weeks. None of them long haul.

  109. DCA Will Always Be "National" Guest

    It just seems a bit ironic to cut service in the name of safety, all while most flight attendants aren’t even taking basic precautions that reduce coronavirus risk.

    No, it's not ironic. It's that APFA is consistently trying to "improve" the lives of their customer, FAs, without expecting anything be done by the FAs themselves. The APFA's whole raison d'être is to have FAs do as little as possible, be employed as long as possible,...

    It just seems a bit ironic to cut service in the name of safety, all while most flight attendants aren’t even taking basic precautions that reduce coronavirus risk.

    No, it's not ironic. It's that APFA is consistently trying to "improve" the lives of their customer, FAs, without expecting anything be done by the FAs themselves. The APFA's whole raison d'être is to have FAs do as little as possible, be employed as long as possible, and be reprimanded as infrequently as possible. This is just another APFA game of "What can the airlines do for US?"

  110. Ted Guest

    Spot on Lucky. And if I hear “reduce touch points” one more time, I’m going to scream. It’s amazing how they can so completely focus on exactly the wrong things (wrapping food in plastic and passing out hand sanitizer) while neglecting what actually matters (wearing high quality masks).

  111. James Guest

    Ya'll gonna get it. Doesn't matter if service is reduced. Doesn't matter how many masks you're wearing. Doesn't matter how many vaccines you get. When will you covid cultists start to face reality?

    1. DW Guest

      Please put that on a sign and hang it around your neck. I want to know who NOT to sit next to.

    2. Steve Diamond

      He'd probably be the safest person to sit next to, well anyone who already had it is. He is not wrong only a matter of time before everyone gets covid, probably better to get omicron than whatever the next variant is. The FAs probably arent wearing n95 masks because they already had it, plus it doesnt matter how good your mask is if its not airtight to the point where its painful to wear it then its not actually doing anything.

    3. MikeL1986 Guest

      @DW sorry but @James is right. Everyone is going to get it, even Lord Fauci says so. I personally know 3 people who are fully vaxxed and boosted who have Covid right now. They also wear masks everywhere. Sorry but yes, everyone is going to catch this at some point in the near future. Might as well catch the cold and get some immunity.

    4. TiredMedicalWorker Guest

      As an ER Provider, please keep your moronic and inaccurate option to yourself. Plenty of people are catching it, wear a proper mask (ideally N-95) when around others and you won’t. Do they work? Yes, I’ve been wearing one while treating people like yourself every dang day for almost 2 years, they work just fine. Get vaccinated and we might be able to keep our meeting time short before you go home. And FFS this is not a cold.

      Yours truly,
      The exhausted

    5. Deb Guest

      You are my hero. Thank you.

    6. Jena Guest

      Thank you very much for you hard work! And for people to say “everyone is going to get it anyway”, yes that may be but I DON’T want to get it in a business or leisure trip. I also don’t want to be a burden on our strained medical system.

    7. David Guest

      @James

      For a lot of people, the vaccines they got is literally the difference between life and death.

  112. OH Guest

    So the union wants reduced service on American.....
    If that happens, wouldn't it make sense to reduce flight attendants at American?

    1. Flyguy1234 Guest

      Flight attendants staffing on each flight is already at faa minimums

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TiredMedicalWorker Guest

As an ER Provider, please keep your moronic and inaccurate option to yourself. Plenty of people are catching it, wear a proper mask (ideally N-95) when around others and you won’t. Do they work? Yes, I’ve been wearing one while treating people like yourself every dang day for almost 2 years, they work just fine. Get vaccinated and we might be able to keep our meeting time short before you go home. And FFS this is not a cold. Yours truly, The exhausted

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James Guest

Ya'll gonna get it. Doesn't matter if service is reduced. Doesn't matter how many masks you're wearing. Doesn't matter how many vaccines you get. When will you covid cultists start to face reality?

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Tired, hungry and thirsty Guest

I agree completely. I am a nurse in a Covid ICU and have taken care of infected people (including several of my colleagues who died torturous deaths) daily since the beginning of the pandemic. I am vaccinated and have always worn A mask indoors in public settings. I have flown commercial. on the average, monthly for the last 2 years. I have, thus far, not been infected. All that being said I need to eat and drink and I get physically ill and mean when I don’t. At least give me a drink and a straw and let me choose whether I want to risk lifting my mask for a sip. I’d also feels better if there wasn’t sticky or worse debris on my tray table. By the way the virus is certain as infectious in first class as it is in economy. Add $2 to the ticket price and offer everyone an n95. They do work and each person can do their own risk calculation.

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