An American 787’s Interesting Transpacific Diversion

A Tokyo-bound American Airlines flight had to divert due to an onboard medical emergency. However, the airport the airline decided to divert to might surprise some people.

American’s Los Angeles to Tokyo flight diverts to Seattle

On Tuesday, November 8, 2022, American Airlines flight AA169 was scheduled to fly from Los Angeles (LAX) to Tokyo Haneda (HND). The flight was supposed to depart at 11:56PM and arrive at 5:05AM two days later. It was operated by a roughly two-year-old Boeing 787-8 with the registration code N870AX.

The flight departed more or less on time, and took off from LAX at 12:15AM local time. The 787 initially flew up the California coast, and then flew a bit more off the coast, over the Pacific Ocean. Around 4hr40min after departure, after having just passed Kodiak, Alaska, a passenger onboard had a medical emergency.

The crew made the decision to divert. However, the emergency presumably wasn’t life threatening, as the flight didn’t divert to Anchorage, which was only 250 miles away. Instead the Boeing 787 returned to the lower 48, and flew to Seattle. From there it took just under three hours for the plane to land in Seattle.

An American Boeing’s 787 diversion to Seattle

In the end, passengers had a 7.5+ hour flight from Los Angeles to Seattle, landing there shortly before 8AM.

People often wonder why flights don’t divert to the nearest airport in situations like this. When an emergency isn’t life threatening, diversion decisions often consider logistics and not just the closest airport. I assume that American’s operations department decided the airline would be better equipped to have customer service representatives available, find accommodations for passengers, find a new crew, etc., at an airport like Seattle rather than Anchorage.

I will say, I do wonder what kind of a medical emergency can wait for three hours, but can’t wait for seven hours (roughly the distance remaining to Tokyo). For that matter, it seems somewhat risky to return to the lower 48 and fly past Canada. If the emergency became more serious and a diversion to Canada was needed, the immigration logistics would have become much more complicated.

The Boeing 787 diverted while near Anchorage

The flight will get to Tokyo 24 hours late

American now had a planeload full of Tokyo-bound passengers, and a crew that had timed out. While American was planning on growing in Seattle, the airline doesn’t have a crew base there, so finding a replacement crew would take some effort.

Furthermore, while Haneda Airport doesn’t formally have a curfew, in practice the airport has virtually no flights between 12AM and 4:30AM, so I imagine that was a consideration in terms of staffing. Furthermore, with many passengers presumably connecting beyond Tokyo, it made sense to still arrive at a time that’s good for connections, so that as few people as possible got stuck.

In the end, the decision was made to reschedule the Seattle to Tokyo Haneda flight for early the following morning. As mentioned above, passengers arrived in Seattle shortly before 8AM, and ended up taking off shortly before 2AM the following morning. The flight is now enroute to Tokyo Haneda, and should land shortly before 5AM, 24 hours behind schedule.

The Boeing 787 is now enroute to Tokyo Haneda

Funny enough the November 8 and November 9 AA169 services are currently scheduled to land in Tokyo at exactly the same time.

AA169 November 8 flight status
AA169 November 9 flight status

Bottom line

Passengers on Tuesday’s late night American Airlines flight from Los Angeles to Tokyo were in for quite an adventure. An onboard medical emergency over Alaska caused the flight to divert to Seattle, and the plane was in the air for around 7.5 hours.

Unfortunately once in Seattle the crew timed out (as you’d expect), so passengers were accommodated in hotels, and ended up departing around 2AM the following morning. The flight will get to Tokyo almost exactly 24 hours behind schedule, at the same time as the next day’s Los Angeles to Tokyo flight.

What do you make of this American Airlines diversion?

Conversations (33)
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Laxman Guest

I was on that plane and it was so frustrating and tiering.. I’ll never go on American Airlines again

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jay dee Guest

I was on the original flight. We were told after landing it was a flight attendant who was “not feeling well.” Many passengers saw her deplane via wheelchair but with no medical equipment or assistance. I saw the medic walk on and walk off in no hurry so clearly not life threatening. From the body language of the other flight crew, they seemed visibly annoyed about this incident. One of them told me, when I inquired about the health of passenger (hoping they were okay), that “yeah, she’s fine. She didn’t even need medics” and he continued to roll his eyes and shook his head. Thankfully I found another flight out on another airline but I feel for everyone who had to wait 24 hours. From a passenger standpoint AA didn’t handle it well but that’s seemingly par for the course these days. I can only imagine how stressful being a flight attendant is. That being said, I was so impressed by the friendliness of the ANA cabin crew. They were amazing. AA crew and the United crew (for my return flight) were rather rude and unpleasant. I fly internationally a few times a year and I’m starting to notice a trend in foreign carriers vs US carriers with regard to customer service. Wonder if that’s just me or others see it too.

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SH Guest

All airlines use a service called MedLink, which provides medical advice to the crew and makes the decision (and takes liability) for diverts, where to divert, and arranging medical services upon landing. The crew just relay the conditions and Medlink decides the rest.

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RF Diamond

It's going to get very confusing at the baggage carousels when passengers arrive at HND.

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Clark Guest

Never been through Anchorage... can their airport serve a 787? There are airports in much bigger cities that can't

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