Cathay Pacific Is Getting A New CEO Next Month

Update: Hogg has resigned as of August 2019.

Hong Kong-based Cathay Pacific has been struggling financially the past few years, due to their inability to adapt their business model to reflect the times (this is compounded by them having lost a lot on fuel hedges). They’ve continued running a full service airline, though haven’t been able to really command a price premium for that, at least in economy.

The airline has finally decided to add an additional seat to each row of their 777 economy cabin, which should give the airline an additional 1.4 million seats per year. As much as it’s a shame to see them follow the competition in this regard, there’s just no way they can justify the roomier configuration. Of course that’s one of many areas where they haven’t kept up with the competition, which has contributed to them losing 575 million HKD last year.

This shouldn’t come as much of a surprise, but there will shortly be a management shake-up at Cathay Pacific. They seem to change up their CEOs every three to four years, so this isn’t that unusual for the airline (though in this case it presumably reflects Cathay Pacific’s poor performance). The always awesome Danny Lee at the South China Morning Post is reporting that Ivan Chu is stepping down as of Cathay Pacific’s CEO as of May 1, 2017. At that point he’ll be replaced by Rupert Hogg, who is presently Cathay Pacific’s chief operating officer.

Hogg has been chief operating officer since March 2014, which is the same time that Chu became CEO. Hogg has been with the Swire group (Cathay Pacific’s parent company) since 1986, so he’s an industry veteran. Presumably his focus will be on cutting costs while improving revenue, though it remains to be seen how that will be implemented.

cathay-pacific-777

Bottom line

While I don’t think Ivan Chu was a bad guy, he seemed pretty passive, and the airline didn’t evolve much under his leadership. We’ll soon see how Rupert Hogg’s approach differs. As much as we probably won’t like these changes, Cathay Pacific’s path to success probably involves competing somewhat with low cost carriers in economy, while investing in their premium cabin product.

It seems they’re starting to head in that direction, though at a snail’s pace…

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Erick Guest

CX was an Asian industry leader for many years, with superior service and a fantastic hard product starting more than a decade ago. However, in the last few years, as you note, service has declined dramatically, and their hard product isn't as unique anymore. I can only look at the leadership in place during this period and that means Ivan Chu. Frankly speaking, as a 2 mil mile CX flyer I am happy to see him go. The issue was he WAS focused on pinching pennies and wasting money on rebranding both CX and KA. Even eliminating salt and pepper shakers in J! Seriously..I'm sure that saved $100,000 per year but in the grand scheme of things, it make CX look cheap! While I'm fortunate to fly in J or F most of the time, their economy product was always pretty good (service wise), I even remember basic amenity kits years ago, It's those little things like salt shakers in J and a touch more room in Y. If they continue down this road they will be just another airline and many I know will continue their move to other carriers.

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James C Guest

If we dig deeper in the financials of CX, the only way they are performing badly financially is because of the losses suffered from the fuel hedges. Without the fuel hedge losses, the Company would still be very profitable and sound (for now anyway). So it was fundamentally the wrong decision when they try to make the customers and their own staff pay for the fuel hedge losses. Cutting services and sacking people probably isn't the right thing to do when someone has made totally the wrong call in gambling on those long term fuel hedges contract. But I guess they still got a couple of years on those massive loss making contracts and something would need to give to try "turn around" the numbers. But fundamentally their business weren't that bad. Having looked at the Swire Group organisation chart, it is fair to say he has basically been fired and put on gardening leave as a CEO of a Company within the group that... doesn't do anything. ;)

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Owen Guest

@TVD& Lucky Sorry to hear KE and JL aren't prospering as much as I thought. JL at least is advertising Sky Wider II as a selling point, especially with the even bigger seats on 787-9s. Maybe be it's just another "more space throughout coach," but they're trying. And I always thought AA was mistaken and more pitch is wasted; what I always wish for in Y, especially after the first hour, is more width. Next time I head to Asia (which will be the first) I expect to remember JL's value proposition.

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Raul Guest

Looks like Garuda is doing the same thing http://www.businesstimes.com.sg/transport/indonesian-airline-garuda-appoints-banking-executive-as-ceo

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Raul Guest

And it looks like GA is also changing CEOs

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