Lufthansa Opening “Bistro Lounge” In Frankfurt

Filed Under: Lufthansa

Lufthansa has announced the details of an interesting new lounge concept that should be opening in Frankfurt in April 2020.

Lufthansa Bistro Lounge Coming To Frankfurt

The Lufthansa Business Lounge near gates C14-15 will be closed from January 13 through early April 2020 due to renovations. During that time, guests are invited to use the nearby Business Lounge by gate C16.

As such a Lufthansa lounge being renovated isn’t huge news, though what I do find interesting is what they plan to do with it.

Once renovated, the new lounge will be known as the Lufthansa Bistro Lounge. Lufthansa promises a new concept for this, including a grab-n-go feature.

This lounge will be open to Star Alliance business class passengers and Lufthansa Frequent Traveler members (of course as well as Star Alliance Gold members, though they can also use Senator Lounges if they prefer).

What Should We Expect From This Lounge?

In September 2018, Lufthansa opened a “Delights To Go” concept in Munich, which essentially offers premium passengers the opportunity to pick up a free snack box in lieu of (or in addition to) lounge access.

Lufthansa Delights To Go Munich

It’s a cool concept for someone who is in a rush and doesn’t otherwise have time to enjoy a lounge.

However, it sounds to me like this will be more of a lounge and not a concept quite like they have in Munich. Instead this sounds to me like the Air Canada Cafe, which opened in Toronto earlier this year.

This offers eligible guests a wide selection of specialty beverages and even some snacks, either to be enjoyed in the lounge, or to be taken to go. You can sit there and relax, or you can just grab something when you have two minutes before your flight boards.

Air Canada Cafe Toronto

Lufthansa does already have a “Senator Cafe” in Munich, though I don’t find the concept to be as well executed — it has specialty coffee and fresh juice, but not much beyond that. So I’m guessing this will be an evolved version of that concept.

Bottom Line

It’s cool to see Lufthansa try a new lounge concept in Frankfurt, and I’m curious to see what this is like.

In my experience Lufthansa Business Lounges in Frankfurt and Munich are often woefully overcrowded, so I like a concept that makes it easier to just grab a snack and/or drink, either if you don’t have very long before your flight boards, or if the lounge is so crowded that you’d rather just sit in the gate area (which was my experience the last couple of times).

What are you expecting from Lufthansa’s Bistro Lounge?

(Tip of the hat to YHBU)

Comments
  1. We tried the Air Canada Cafe last week for the first time and really liked it. Service was very friendly, we loved the grab and go concept, it was mostly empty because most travelers still didn’t know about it and we don’t drink alcohol so having fresh coffee and squeezed juice is preferable for us. The design was very nicely executed, it was a great space. It got us thinking that more airlines should role out specialty lounge concepts at their hubs instead of having many of the same generic type of lounge. What about a fitness/spa lounge where people can work out, or a sleep lounge with small bedrooms etc.

  2. @Lucky, Will this Bistro Lounge have “regular” access policies, as you mentioned in the post? Or, will it be more like the MUC Delights To Go, which (AFAIK) can’t be accessed by *A premium cabin pax (only LH, LX, OS) or by non-M&M *G? Since it’s an actual lounge, I’m hoping that your take on the access policies is correct…

  3. Makes one wonder why Amtrak’s Acela and Metropolitan lounges in major depots do not offer liquor or food products beyond nuts.

    Attempting to attract more premium paying passengers in the Northeast Corridor means acknowledging how a private-style club is supposed to operate and succeed in the marketplace.

  4. Most likely gategroup will be catering the food service as they own now LSG in Europe , a subsidiary company of LH. Good luck to them…

  5. Can anybody summarise (for a non-LH flyer) – what F&B was available before and what will be available after?

  6. I’m not sure where it says in the announcement that there would be no access for SA Gold members. As stated, they have access to the Senator lounges, so why wouldn’t they be allowed to the grubgrab area instead (the idea of which is partially to declutter existing lounges).

    The announcement is admittedly weak, however – “ein leckerer „Grap to eat“-Bereich” alone contains two mistakes.

  7. Dear Ben,

    again thanks for the great coverage. Personally I don’t like the proliferation of self-service concepts.

    This is a first step to a “Lounge minus” concept finally leading to an area with snack / beverage vending machines were the boarding pass respectively customer status is the means of payment.

    If Business Lounges are overcrowded the recipee is very simple: Enlarge the footprint.

    To summarize it: I only expect cost-cutting.

    Best regards

    Gerd

  8. The concourse C lounges are the ones where you board straight form the business lounge, or though the business lounge from the SEN lounge. In a sense they have a very captive audience, as they only serve LH long haul flights and going to any other gate requires clearing security twice. I wonder if this new concept is supposed to be an upgrade or downgrade of the amenities.

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