LAX Ranks Worst For Elapsed Time From Landing To Gate Arrival

There are all kinds of statistics about the airports which rank worst in certain categories — worst average delays, worst passenger experience, etc.

A study was just recently published about a new “worst” category I hadn’t yet heard of. Per the Los Angeles Times:

A study by MileCards.com, a website that compares loyalty reward programs, found that during the busy summer travel season, it takes planes at LAX an average of nearly 11 minutes to arrive at their gate after landing. In contrast, the shortest time from landing to gate is at San Diego International Airport — just under four minutes.

I think it’s no surprise that San Diego ranks best, given that it has a single runway, and that the runway ends right near the terminal.

As far as Los Angeles goes, I’m a bit surprised to read this on one hand, given that I consider the airport to be fairly functionally designed in terms of operations, at least given its size (the same can’t be said for the lack of airside connections between some terminals).

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Tom Bradley International Terminal LAX

On the other hand, I get why it’s probably not ranking well at the moment:

  • Typically planes land on the outer runways (25L and 24R), while they take off on the inner runways (25R and 24L), meaning when you land you have to wait to cross another active runway
  • The airport has a north side (runways 24L & 24R) and south side (25L & 25R), and the terminals are distributed along the two sides (Terminals 1-3 are on the north side, Terminals 4-8 are on the south side, and Tom Bradley International Terminal is in the middle); sometimes flights will land on the south side when they’re parking on the north side, and sometimes they’ll land on the north side when they’re parking on the south side, which can add significant taxi times
  • There’s plenty of construction going on at LAX, and many airlines are operating at capacity (like American, which is adding gates), meaning there often aren’t gates on landing; I’ve had three American flights in the past few months where we had to wait 30+ minutes after landing for our gate to be available
  • There are quite a few tight gates at LAX, requiring planes to be towed into the gate, which adds time to the process; the engines have to be shut off, tug has to be attached, and then the plane is towed in

All of this is to say that on a good day I find LAX to have among the shortest taxi times, like if you’re landing on runway 25L and if your gate at Terminal 4 is ready. Then other times the taxi times are horrible, like if you’re landing on 25L, taxiing over to Terminal 2, and then have to wait 30 minutes for your gate to be ready.

American-777-Business-Class - 55
Crossing the runway at LAX

Still, if I had to guess, I would have said that JFK has much worse average taxi times, given the runway and terminal layout.

Which airport have you had the worst experience with in terms of the time from landing till you arrive at the gate?

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Eugene Guest

Simply the worst - people spent 1-2 hours in meaning less lines (what a shame) suck a big and progressive city, but cannot figure out how to operate airport - bunch of idiots (simply cannot call the management any other) morons!

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Samantha Guest

Is that the only category that LAX is last for??? Now that's a surprise.

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AlexS Diamond

The article seems to be a solution in search of a problem. While inbound taxi times are inconvenient, I'm more concerned about how long it takes from the time my feet hit the jet bridge to the time my checked bags are available. I know, "real travelers don't check luggage." I sometimes have to when traveling for work with all the extra stuff I carry with me. One of the more memorable ones was when T5/T6 at LAX were undergoing renovations in the baggage claim area back in 2014. My plane landed at one terminal and baggage claim was in the other. They ran us through the circa 1960s underground tunnel between the terminals. When you're not feeling well, that's a long haul with a heavy carry-on. Even at that, by the time I reached the conveyor belt, my flight's luggage hadn't come through yet. On the reverse side, I can think of many long, dreadful, outgoing taxi queues at LHR/JFK/ORD/DFW.

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MeanMeosh Gold

I have a tough time believing LAX is worse than DFW in that regard, though at DFW, it also depends on your luck of the draw regarding which runway you land on and which terminal you're headed to. I've had <5 minute taxis, and some pushing 20 minutes, and that's without the dreaded wait in the penalty box because your gate isn't available. The penalty box problem was largely fixed about 10 years ago, though I haven't flown much since AA re-configured their banks, so I don't know if it's become an issue again.

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Bgriff Diamond

I would guess JFK may be worse than average for oneworld passengers since Terminal 7 is a mess with lots of tow-in gates and both it and Terminal 8 are far from the most commonly used runways. So Lucky your experience of JFK may be worse than average--JetBlue passengers at T5 usually have a pretty short inbound taxi due to the location of their terminal and the good layout of the gates, and similarly for Delta passengers at T2 and T4.

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