Korean Air Purser Speaks Out About Nut Outrage

For those of you that have been living under a rock, see these previous posts:

Korean-Air-A380

Korean Air’s nutty inflight incident from last week keeps getting more interesting. Check out the New York Times article which was published about it today.

First, the Korean Air CEO and father to the SVP, apologized for not raising his daughter properly:

“I failed to raise her properly,” said the chairman, Cho Yang-ho, who bowed deeply and asked to take the blame, showing contrition in the traditional South Korean way when one’s child misbehaves.

Then the purser makes some pretty serious accusations about what Cho did, claiming she demanded he kneel down and apologize, and that she hit him with a folder of documents:

As if that was not enough, the head steward on the flight spoke up after days of silence, telling Korea’s KBS-TV on Friday that Mr. Cho’s daughter had forced him to kneel down and apologize on the plane as punishment for the way one of his stewards served the nuts to passenger in first class. She later kicked the steward off the flight.

“You can’t imagine the humiliation I felt unless you experienced it yourself,” the steward, Park Chang-jin, said, adding that Ms. Cho called him names, hit him several times with a folder of documents and hurled it at the steward.

Then he provides an explanation as to why he felt powerless in the situation (not that we really needed an explanation:

In his statements to KBS, the head steward said that he had not felt able to stand up to Ms. Cho because she was “a daughter of the owner” of his company. KBS also quoted Mr. Park as claiming that Korean Air officials later tried to hush the scandal by asking him to tell investigators that he left the plane of his own will.

Korean Air had earlier accused Mr. Park of “ignoring regulations and procedures” of in-flight services and of trying to defend his crew’s mistake with “excuses and lies.” But the airline also admitted that Ms. Cho’s decision to remove him from the flight was “excessive.”

On the plus side, it seems Cho is now being humiliated in the same way she humiliated the crew, and that she plans on apologizing to the crew in person:

On Friday, Ms. Cho seemed chastened by the public embarrassment. As she arrived for questioning at the offices of South Korean Ministry of Land, Infrastructure and Transport, she spoke in a barely audible whisper with her head bowed as a scrum of journalists snapped photos and thrust microphones in her face. She then said she would apologize in person to the crew members she was accused of abusing.

Karma is a bitch, eh?

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bill Guest

once this passes over, she will be back working making more employees bow down at her feet

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Mangoceviche Member

Lucky - just out of curiosity, do you think the situation would've gotten so nutty if it had been your NRT-ICN flight American pilot or LAX-GRU flight Portuguese pilot in the cockpit that day?

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colleen Guest

@unlucky - I gotta say you made me do more work than I expected. Your randomly addressed comment was intended for @Tanner on 12/12 at 11:04p. It'd be quite helpful to name your target before your attack/rant. Now, I retire with my tired scroll wheel. Case closed.

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UnLuCkY Guest

"Helping to quiet the ignorant storm before it begins from some of those who make the rest of us look bad amongst our non-American or minority citizens of the world?" So you are worried that all Americans will be stereotyped negatively by non-American or minorities around the world due to the actions of some Americans? That might be the dumbest thing I've read all week, not to mention condescending to all those "minorities." Quite telling is that you refer to non-Americans as "minorities." Nice to see you've appointed yourself, by virtue of being an American, as in "the majority." You are so busy pointing out the supposed bigotry of others that you cant even see it in yourself.

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globetrotter Member

This nutty controversy focuses on the blatant abuse of power and authority of the entitled elitists. The outrage surrounds the Cho family which built a huge conglomerate in Korea whose offspring are above the law and out of touch with reality: Heather who gave birth to twin boys in Hawaii to obtain US citizenship for them and to avoid compulsory military duty for two years after they turn 18. Her brother was charged for assault. And others had run-in with the law. I am familiar with the world's major cultures of Asian, Arab, Western, African and Hispanic, due to my personal upbringing, knowledge, experiences and exposure to them rather than solely based on gossips and media coverage. We must not excuse anyone under any circumstance and hold them accountable and responsible for their misconduct. Did the punishment fit the crime in this case or others in the news lately, such as CIA torture and police deadly shootings? If we rationalize,defend and support such behavior and misconduct, then we will head down the slippery rope of barbaric and sadistic practices in our supposedly egalitarian society that set us above all others.It is utterly absurb to link sexism to this case.We set higher expectations and standards on the wealthy and those in power with influences because they do not have to worry about daily life struggles but have the fiduciary duties that come with high position .The expectation is that they will provide leadership to enrich the citizens lives and strengthen and unify the country.It is highly unlikely that Cho will be disciplined or reprimanded by the government agency, except just a gentle slap on the wrist. People who rise above dire situation, adversity and challenges while maintaining their professionalism, dignity and integrity to tackle problems and reach sound solutions should be highly commended. @Larry: I don't know the story about the NY lawyer but in our litigious society, lawyers are only being destroyed by their colleagues in the profession. They have a choke hold in all facets of our lives. Just look at all the three branches of government. But there is a story about an associate prof at MITwho took to his social media account to vent his anger at a Chinese restaurant that shortchanged him $4 on his four orders that totaled around $72. The restaurant manager offered to refund half the bill but he refused. He demanded compensation and restitution in lieu of the possible lawsuit. He faced ridicule and anger from others that he finally issued a public apology. @Garrett: I will never resort to physical altercation because you will be prosecuted for assault. It shows that they successfully bring you down to their level. @Orlijir: When and how many airplane crashes did Korea Air have in its history? What's its record/ progress since then? What about the worldwide economic collapse in 2008 that was perpetrated by American executives at all Wall Street firms? Has the culture changed within the banking giants?Did anyone face jail terms, loss of employment or financial restitution? What are the indefinite and lingering financial and psychological impacts on human lives worldwide? The DOJ collected billions of dollars in fines on paper but these fines are partially tax-deductible and taken from taxpayers coffer, employees' and investors funds, not the executives' bonuses and compensation/ severance packages. @Jonathan: there are few endangered people in the society who will stand up to authority and risk their reputation and employment prospects in order to do the honorable things. You have no right to question his integrity and credibility. I wouldn't use the word " accuse" but rather "allege". There is no opportunity for him to cash in his "fifteen minutes fame" in Korea like in this society. He will lose more than he gains after the dust has settled.

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