Is Credit Card Fatigue Becoming A Problem For Points Hobbyists?

The miles & points hobby has evolved a lot over the years, both for better and worse. Obviously nowadays the credit card space is an integral part of the miles & points world, since it’s one of the best ways to earn rewards. With that in mind, I can’t help but reflect on a general trend I’m seeing and feeling, as the credit card space continues to evolve.

As cards get more complicated, the fatigue is real

In recent years, we’ve seen the popularity of premium credit cards increase massively, probably coinciding with the generally strong demand for “premium leisure” travel. With that demand, we’ve seen card issuers do a lot to evolve their product offerings. We often see very lucrative cards introduced, and then over time, some changes are made, to optimize profitability.

The trend is pretty consistent — card annual fees increase, but also add perks to cards, which in theory, can significantly outweigh the annual fee. These perks are often with companies that the card issuers have partnerships with, or the perks are designed in ways where the card issuer can further monetize cardmembers (like booking hotels through a portal). Many of the perks are also designed for there to be some breakage, with benefits only valid monthly, quarterly, semi-annually, etc.

Generally, my decision on whether to keep a card in the long run depends on whether the value I can get from a card outweighs the annual fee. Sure, it might require jumping through some hoops, but I’m typically happy to do it, with perks like lounge access being the icing on the cake.

But as time goes on, I’m finding myself paying more and more in annual fees, all while having a longer and longer list of tasks I need to complete for the cards to actually make sense for me, in terms of coming out ahead.

From redeeming free night awards before they expire, to using monthly dining and rideshare credits, to remembering to put five transactions per billing cycle on a card, there’s a lot to keep track of (this is just the tip of the iceberg). I’m sure if I put my yearly credit card “task” list on paper, there would be hundreds of tasks I need to complete.

Admittedly I have more credit cards than the average person, so this is very much a problem for those who are specifically points hobbyists, rather than the average consumer.

But it all makes me wonder… is this complicated strategy worth it, or are many of us better off just greatly simplifying things, and not having to worry about these benefits? With effort I can make these individual annual fees worth it, but more fundamentally, what am I accomplishing by doing that?

I’m coming out ahead by a few bucks, or maybe I get access to a particular lounge I wouldn’t otherwise get access to. But is that worth the effort, the mental bandwidth it takes up, and the upfront cost of annual fees?

This all came to my mind yesterday when I realized that I’ve totally forgotten to use the $25 monthly dining credit on one of my cards for the past three months, because I forgot I had that card, for a moment. I’m not much of a list person, so clearly I just didn’t have the mental bandwidth to remember that anymore. That’s at least partly because of the number of other perks I have to keep track of.

Trying to recoup credit card annual fees with all the published benefits sometimes feels like a part-time job in and of itself.

Maximizing credit card perks can take a lot of effort

Maybe a simple card strategy is the way to go?

Look, I’m not advocating for giving up on credit cards completely (I know, you’ll be shocked to hear that). 😉 I still get tons of value from them overall, and while the best ways to redeem points have evolved, there are still lots of great opportunities. However, I am increasingly thinking that cards with marginal value or with a lot of effort required might not be worth holding onto just for those perks.

I think there’s huge value to cards that otherwise get you lots of value, in terms of the return on spending, or cards that have benefits that are really easy to use. But I can’t help but think that I’m not alone in feeling this fatigue from having so many cards, and wondering if it’s really all worth it.

Honestly, people having a simpler stranger might be a win for all parties involved. After all, card issuers generally want you to actually use your card for spending, rather than just keeping it for the perks. So I haven’t made any decisions yet for my own strategy, though I’m curious to hear how others feel, and if others are simplifying their card strategy because of the increasing hurdles required to make the math on cards work.

Is a simple strategy a better option?

Bottom line

Over time, we’re seeing credit card annual fees increase, as card issuers add more perks, but they often require jumping through some hoops. If you’re willing to put in the effort and you’re a certain type of consumer, I tend to think that it’s easy enough to make the math on cards work.

However, I can’t help but wonder how others are feeling, in terms of the increasing hurdles to jump through to maximize rewards.

Where do you stand on the concept of credit card fatigue?

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Life Guest

Optimization is always an engineer's hobby but not not useful for 95% of people. Satisficing is the way to go but your business model relies on satisfiers falling short of engineering.

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Lieflat19 Diamond

Definitely have fatigue and even before the CSR "refresh" I was looking to purge 2-3 of my cards. Was at a AMEX lounge today and the one was out the door within 3 minutes of opening. When I left a few hours later, there was HUGE line to get in, every seat was taken in the lounge. It is not relaxing at all anymore. These credit card lounges sometimes are worse than just sitting at the gate. The main goal for me is still to just fly business class on points whenever I cross a ocean.

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Cody Guest

It seems like this year most of my cards, sapphire reserve, united club, and amex platinum have increased fees. They added more "value" but it's stuff I don't need and wouldn't have bought anyway. I just want lounge access and points and status that help me upgrade to first class without having to pay full price. I fly international long haul a lot and I don't want to be so uncomfortable that I lose interest in my travels. They used to be simple and help me with that. I don't care if I get $200 off on a $1000 a night hotel I would never stay in anyway. I'm canceling two of them this year. I'll keep amex for now. The other two used to be cheaper than amex but not anymore so why keep them? I'll go back to my old strategy of changing cards every 3-6 months to max out mile sign-on bonuses that I trade in for upgrades. The problem I see is that lines are getting too long at lounges.. Who wants to wait 20 minutes to get in when your flight boards in 30? Everyone is getting these cards now and it's made them less valuable to me. Im with you. Get rid of them and focus and what you want, savings on what luxury you're actually after!

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Anrec80 Gold

I have been in the game for quite a few years now. I am as well trying to keep it simple - work predominantly with transferable currency cards. I participate in Capital One, Chase and Amex systems. And just a few cards from each, so that I don't have to worry about credits, or setup things use the credits organically. To earn more points, I used the highest multipliers - such as 4x on dining and (Amex Gold, C1 Savor), 10x for prepaid hotels (C1, Chase). Now I have a different problem (kind of). I have banked up over a million points across all the ecosystems I take part in. I have traveled lots since the pandemic, all in premium cabins. The travel that extensive and intense looses allure to me - I am not getting younger. So there are challenges on the other side of spectrum - how do you optimally exit the game. Now I have a different

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Marcus Guest

The game now is very competitive. The principal goal is award seats the rest is gravy. Competitiveness means points where the calendar opens first. Points such as Alaska or AA will lose out to cards that have earlier calendars. Ultimately it may get so competitive that for most a simple 2 card strategy with low annual fees is best. And super high end cards will not make sense for most

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