A New Way Banks Are Monitoring For Fraudulent Credit Card Use

Well, I just experienced credit card fraud… again.

Why I’m usually not worried about credit card fraud

I feel like a lot of people are paranoid when it comes to credit card fraud fraud, and I’m not sure I totally understand that. In the event that your card is compromised and you report it, you’re typically not on the hook for any of the charges.

So while I won’t go so far as to wear a shirt with my credit card number printed on it, I generally lose zero sleep over worrying about my information being compromised.

I feel like we hear about a major data breach at a major travel brand just about weekly lately, and on top of that, I have a lot of credit cards.

Every time I go to a restaurant a stranger takes my credit card and could easily steal my info if they wanted to, so I think it’s somewhat irrational to be overly concerned about sharing those details online, etc.

I deal with credit card fraud occasionally

Having said the above, credit card fraud is most definitely a real thing. In June 2015 I experienced credit card fraud, and again in June 2017. Back in the day I feel like most credit card fraud happened in one of two ways:

  • When you actually physically don’t have your card, either because it’s lost or stolen, and someone starts spending on it
  • Someone has your card details and then makes online purchases since they know the info

However, both of my credit card fraud incidents in the past four years were actually for in-store purchases where I still had my physical card, so obviously fake cards were made with my information.

My latest credit card fraud incident

This morning I woke up to a secure message from Chase regarding my Chase Sapphire Reserve® Card. Usually when you get these types of messages regarding fraud they’re asking you to verify a purchase, but in this case they were asking me to verify that I called from a certain phone number:

 **PLEASE VERIFY THE CALL BELOW, RECEIVED FROM AN UNKNOWN PHONE NUMBER.**

DATETIME ESTCALL FROM PHONE NUMBER
12/03/2018 3:39 PM XXX-XXX-9251

Very interesting. I didn’t recognize the last four digits, so then I looked at my statement, and noticed the following charges:

  • A $345.88 purchase from a Hampton Inn & Suites in Clermont, Florida
  • A $3,631.49 purchase from a Lowe’s in Brandon, Florida

Neither of those purchases were from me (though Brandon is awfully close to where I grew up), so I phoned up Chase.

The lady I spoke with confirmed that they sometimes send out fraud alerts regarding people calling from different numbers than what’s on file. These people usually try to get through the automated prompts to see how much credit is available, etc., and don’t actually want to talk to a human.

She also confirmed that these purchases were made in-store, so it seems that a copy was once again made of my card.

They’ll be getting me a new card tomorrow, though go figure the Sapphire Reserve is one of my primary cards, and I have that card saved to a lot of my profiles, so I’ll need to update that.

Bottom line

Credit card fraud happens, especially if you’re like me and have around two dozen cards. It’s not anything to be overly concerned about, or rather there’s really no way to prevent it altogether.

Every time I deal with it, though, I feel like I learn something new. This was my first time where a fraud alert seemed to happen because of someone calling Chase from a suspicious phone number, and go figure there were fraudulent charges to go along with that.

Has anyone else received a fraud alert regarding a phone number from which you contacted your card issuer?

Conversations (35)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Hermit Crabpuff Guest

Thats one of the stressful parts of keeping credit cards and knowing/not knowing someone using up your credit limit or messing with your credit score that way if you were never aware and/or notified but/ot did nothing.

0
‼ 0
kurt Guest

My parents have had random fraudulent charges on their capital one cards for years. Capital one tells them don't worry about the charge and sends out a new card each time. I lost track how often this has happened. Certainly an inconvenience.

0
‼ 0
Bill Guest

I had a chase marriott card. I notified chase i will be out ok f the country from 6/1 to 6/14. I actually used the Marriott card at Marriott on 6/2 and 6/5 in japan. Yet somehow chase did not catch a fraudulent charge on 6/4 that was made in person in a state i do not live for approx 2.4k for pool supplies when i live in a major cuty in an apartment without a pool. I couldn't believe they did not catch that.

0
‼ 0
Bill Guest

Years ago i had a situation with chase where fraudulent charges were made on my card. The representative was very accusatory and would not remove the charges. It was an extremely unpleasant situation so dont just assume chase will akways back you up.

0
‼ 0
Ella Guest

I love Chase, and feel pretty secure with them. NOTE: they don't want to cover fraud in your name any more than you do! I once got a call about someone using my account to charge motorcycle parts in Arizona. You got it - me, never a motorcycle, never in Arizona. I hadn't activated the last card on the account they'd sent me, but it seems that doesn't really matter. They were great about shifting the credit balance to the Chase card I did use at the time, and hunting down the motorcycle rider (or so I assume).

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published

Keep Exploring OMAAT