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Many of us can enjoy a collective sigh of relief — it looks like the 90,000 Avios from the recent Iberia promotion are starting to hit accounts.
With some caveats, of course.
My account is registered in the U.S., and I used Iberia.com to purchase my tickets. As of a few minutes ago, my account balance has been updated to show the additional 90,000 Avios:
Looking at the account breakdown, there is a single line item reflecting the additional Avios, which is interesting. I assumed we would see individual line items for each eligible flight, so this suggest there has been some manual intervention (or at least oversight) into the process:
I’ve also confirmed with one of my colleagues (again, with a pre-existing account), who has received their Avios. Their account is registered in Spain, and they also used Iberia.com.
Please share your data points in the comments so we can what other patterns emerge.
But it’s at least the start of good news, for some.
What if I can’t log in to my Iberia account?
As James noted yesterday, accounts that were created during the promotion have been locked, pending review. It looks like there are some paperwork hoops to jump through, and we have some accounts we’re testing that on.
When we know more, we’ll update you.
Can I use these Avios for anything, or just for Iberia flights?
I don’t remember where I heard this rumor, but there was a buzz that these Avios were going to be highly restricted. Based off just a few minutes of searching, that doesn’t seem to be the case (at least, not any more restricted than Iberia Avios typically are).
I was able to get to the final screen for these flights on American, for example, which I otherwise wouldn’t have enough Avios in my account to do:
Searching the Iberia site is an adventure, and partner awards are restricted, but this is good news in general.
We’ll keep researching and gathering information, but I know people have been anxious, so I wanted to share a bit of good news. It does seem that despite some rumors, Iberia intends to honor this promotion.
That being said, there are still details to work out with newly-created accounts, and possibly for people who purchased using a website outside of their home country. And it’s not immediately clear what the “special T&c” for these points will mean in practice. I haven’t tried moving Avios over to British Airways yet, etc., but we’ll dig in a bit more and let you know what we find.
Initially, however, this seems like good news.
Have you received your Avios? Where is your account registered, and when did you create it?