Guide To Hyatt Globalist Suite Upgrade Awards

Guide To Hyatt Globalist Suite Upgrade Awards

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There are many perks I love about Hyatt’s top tier Globalist status, though arguably my single favorite perk is the suite upgrade awards that members receive. In this post I wanted to take a closer look at how this benefit works.

This is especially useful to understand as many people are going for Globalist status with World of Hyatt’s reduced elite requirements for 2021. However, not everyone will be getting these suite upgrade awards.

What are Hyatt suite upgrade awards?

With World of Hyatt suite upgrade awards, members can confirm an upgrade to a standard suite at the time of booking for a stay of up to seven nights when booking an eligible rate. This is in addition to the standard upgrade benefit that’s available to Globalist members, which is suite upgrades subject to availability at the time of check-in.

To me this is such a spectacular benefit — while several hotel loyalty programs offer room upgrades subject to availability at check-in, World of Hyatt is the only program that offers suite upgrades that you can use to confirm an upgrade at the time of booking (Marriott Bonvoy’s suite night awards can confirm an upgrade up to five days out, and are capacity controlled).

Any frequent traveler can appreciate the significance of this — it allows you to lock in upgrades for the stays that matter most to you at the time of booking.

Earning Hyatt suite upgrade awards

World of Hyatt members can earn suite upgrade awards as part of the Milestone Rewards program:

  • Earn two suite upgrade awards upon earning 50 elite nights or 80,000 base points in a calendar year
  • Earn two additional suite upgrade awards upon earning 60 elite nights or 100,000 base points in a calendar year
  • Earn an additional suite upgrade award for passing 70 elite nights, 80 elite nights, 90 elite nights, or 100 elite nights; at each threshold you have to select this in lieu of 10,000 bonus points
  • World of Hyatt lifetime Globalist members receive four additional suite upgrade awards per year

In other words, those qualifying for Globalist with 60 elite nights receive four suite upgrade awards, while members can earn up to eight per year, should they earn 100 elite nights. However, those qualifying for Globalist status with 30 elite nights in 2021 wouldn’t automatically receive any suite upgrade awards.

Even elite nights earned through the World of Hyatt Credit Card (review) qualify towards this.

Suite upgrade awards post almost immediately after a member reaches a particular threshold.

World of Hyatt members can earn up to eight suite upgrade awards per year

Redeeming Hyatt suite upgrade awards

While the process of earning suite upgrade awards is pretty straightforward, there’s a bit more nuance to redeeming them. So let’s cover this in a few parts.

What rates are eligible for suite night awards?

You can apply suite upgrade awards to any eligible paid rate (this includes Hyatt Privé rates) or eligible points redemption. The only type of stay that’s typically considered eligible that you can’t use suite night awards on is free night certificates, whether we’re talking a Category 1-4 free night certificate, Category 1-7 free night certificate, etc.

However, nights booked with free night certificates are eligible for complimentary suite upgrades subject to availability at check-in.

At what hotels can you redeem suite night awards?

Suite upgrade awards can’t be redeemed at the following properties:

Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric South Beach Miami, Spirit Ridge at NK’MIP Resort, Hyatt Rosemont, Hyatt Regency Suites Atlanta Northwest, Hyatt Regency Lisle near Naperville, Hyatt Regency John Wayne Airport Newport Beach, Thompson Seattle, Chicago Athletic Association, The Talbott, Hotel Revival Baltimore, Hotel Avatar, Hotel del Sol, Waterfront Hotel, Park South, The Laurel Inn, Hotel Kabuki, 50 Bowery, Alila Manggis, Studios at Alila Sminyak, Alila Villas Uluwatu, Ventana Campground, or Destination Residences or Hyatt Place hotels or resorts.

As you can see, Destination Residences and Hyatt Place properties are excluded, and then there’s a small additional list of properties not eligible for suite upgrade awards. This is primarily due to how few suites these properties have.

Furthermore, suite upgrade awards can’t be redeemed at Small Luxury Hotels of the World (SLH) properties, since these aren’t managed by Hyatt.

You can redeem a suite upgrade award for up to one room per stay, so if you’re booking multiple rooms, you can’t apply those upgrades towards multiple rooms.

You can’t redeem suite upgrade awards at the Andaz Tokyo

Are there capacity controls on suite upgrade awards?

As long as a standard suite is available for sale you can use a suite upgrade award to confirm it. That’s pretty remarkable when you think about it, given that there’s potentially quite an opportunity cost to a hotel for that.

How long of a stay are suite upgrade awards valid for?

Each suite upgrade award can be redeemed for a stay of up to seven consecutive nights at one hotel. Generally speaking a suite upgrade award can only be applied to a single reservation.

In other words, if you’re staying for a week at a hotel but have two separate reservations (let’s say four nights paid with points and three nights paid with cash), you wouldn’t be able to apply a single suite upgrade award to the whole thing. Similarly, if you have a single reservation for more than seven nights, you also couldn’t apply multiple suite upgrade awards, as you’d need to make separate reservations.

However, in some cases the hotel may be able to work with you.

Redeem a suite upgrade award for a stay of up to seven nights

What kind of suites are eligible for suite upgrade awards?

Suite upgrade awards can be used to confirm an upgrade to a standard suite, and each hotel has a different definition of that.

How do you determine what a standard suite is at a particular hotel? There are two options:

  • Many hotels will list it directly on their website when you do a search — just look at room categories, and specifically for the one that says “this is a standard suite” in the description
  • Not all hotels list this, in which case you’re best off calling Hyatt, and a representative can tell you what a particular hotel considers to be a standard suite

As long as a standard suite is available for sale over your dates, you should be able to apply a suite upgrade award for your stay.

How do you apply a suite upgrade award?

Unfortunately there’s no way to apply a suite upgrade award directly, but rather you’ll need to reach out to Hyatt to do so. You have a few options for that:

Note that even when your suite upgrade award is applied, your reservation through the Hyatt website or app might not actually reflect the updated room type — that’s normal, and nothing to be concerned about.

What is the expiration policy for suite upgrade awards?

Hyatt suite upgrade awards are valid for the year in which they’re earned, plus around 14 months. In other words, suite upgrade awards earned in January 2022 would be valid through February 2024.

Note that you have to actually stay by the expiration date (with the check-out date being prior to when the suite upgrade award expires), and not just make the booking by then.

Can you cancel a suite upgrade award request?

You sure can. For one, if you do end up canceling a booking where you used a suite upgrade award, it will be redeposited back into your account with the original expiration date.

Alternatively, you can cancel a suite upgrade award any time up until your arrival date, and you’ll be placed back into the original room booked.

You can always cancel a suite upgrade award request

My Hyatt suite upgrade award strategy

I’ll admit that I’m probably a bit too much of a suite upgrade award hoarder, since some of my suite upgrade awards typically end up being used sub-optimally at the very end of the year.

The challenge is that you have a finite number of suite upgrade awards, and it can be hard to predict what your travel will look for an entire year. In general here’s how I prioritize suite upgrade awards:

  • How long am I staying? Ideally I use these for stays of at least four nights
  • How much time would I spend in the room? Personally I value suites more when staying at a resort than when at a city hotel, since I’m more likely to spend time in my room at a resort
  • How good is the standard suite at a hotel? At some hotels the standard suite is a small junior suite, while at others it’s a massive “full” suite
  • What are the odds that I’d otherwise get a space available suite upgrade as a Globalist? Globalist members get suite upgrades at check-in subject to availability, and odds of that happening vary greatly by hotel based on how many other Globalist members there are, how many suites the hotel has, etc.

An upgrade at the Hyatt Regency Dushanbe was easy without a suite upgrade award

Bottom line

Hyatt’s suite upgrade awards program is probably my favorite aspect of Globalist status, and what most sets World of Hyatt apart from other loyalty programs. Being able to confirm suite upgrades at the time of booking for stays that matter most to me is something I value immensely.

Just for qualifying for Globalist status you could be looking at up to 28 nights per year in confirmed suites at the time of booking, which is pretty awesome. This is a benefit that has even become more valuable in recent years, since these can be used on award stays (which wasn’t previously the case).

What has your experience been with Hyatt suite upgrade awards?

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  1. Antonio

    Are Hyatt "Friends and Family" rates eligible for suite upgrades?

  2. Kara

    I'm interested in using a TSU for an upcoming stay at the Andaz 5th. I'll be traveling with my family of 4. I can't book a regular room with 4 people, but the suites will accommodate that number. Can I book a standard room and then add 2 people once the suite has been confirmed?

  3. Joe1293

    I rather have Marriott SNA’s
    Go Marriott Bonvoy

  4. Gene

    @ Aaron -- Correction, you receive 2 SNAs for 50 qualifying nights and 2 more SNAs for 60 qualifying nights.

  5. Gene

    @ Aaron -- You do NOT receive SNAs for qualifying for Globalist. You receive them for earning 60 qualifying nights in a calendar year.

  6. MDA

    I’m using an upgrade at the PH Auckland next month. Oddly PH Sydney arranged it for me. I am there 9 nights and they are honouring one certificate for 9 nights. I did offer to move. Have been a globalist for years.
    I love these upgrades but also very particular about where I use them.

  7. Kendor

    @Mel - been awhile since I wrote that, but IIRC we stayed at the Hyatt Regency Westlake Village, which is not far at all from many parts of Malibu.

  8. Mel

    @Kendor - where is the Hyatt property in Malibu? I didn't find one.

  9. Aaron

    How often are SNAs deposited into your account? Let’s say I attain Globalist in Jan 2021. As I understand it, I would have Globalist through 2021, 2022, and through Feb 2023. So does that mean I get 4 SNAs deposited in 2021 and 2022? Or 4 SNAs total and that’s it? (Assuming I don’t requalify)

    1. Ben

      @ Aaron -- You would get four suite upgrade awards total if you qualified, and they'd post as soon as you qualified for the status. So if you qualified in January 2021 you'd get them almost immediately, but you wouldn't receive four further ones in 2022 unless you requalified.

  10. Wes

    Hi, hope someone can solve my question:

    I had apply suite upgrade and confirmed from concierge by email. But the reservation still show standard room I booked. I wonder is that normal or it supposed to change to suite?

    Thanks

  11. TM

    Favorite use of suite upgrade to date is to Ambassador Suite at PH Vienna. Upgraded to this suite for a couple of different stays.

  12. zimm

    @ben can suite night upgrades be used at SLH properties ?

    1. Ben

      @ zimm -- They can't, unfortunately. And thanks for the reminder, went ahead and added that to the post.

  13. Jason

    @Nick

    I am friends with Google. I just found nothing that reflected post-COVID impact on pricing.

  14. Nick

    @jason not sure how recent lists are, but if you google it you’ll find some list out there

  15. Nick

    Has anyone received space availability suite upgrades at Hyatt place properties? Thanks for the info!

  16. Jason

    Would be very grateful for a post on 2020/2021 mattress run strategy!

    Searches for "cheapest Hyatts" all seem to reflect a pre-COVID assessment.

  17. Kendor

    @Nick
    Hyatt has upgraded me several times to $2000+/night, multi-room suites on awards stays in California, I'm guessing because the hotels in question were approaching capacity. The Park Hyatt in Shanghai also upgraded me recently to an amazing suite on an awards stay. There doesn't appear to be any restriction against this in the World of Hyatt program.

  18. Nick

    Could space available suite upgrades be offered on free night award stays?

  19. Kendor

    @DPH - In my experience if you cancel or reschedule the stay with sufficient notice (24 hours for now), the upgrade certificate is returned to your account, just as if you schedule a stay with a free night cert and cancel.

  20. Jon

    If I redeem points for a free stay and want to use a confirmed suite upgrade as well, does both the standard room and the standard suite have to show available for sale or just the suite? Some properties seem to have a more generous supply of suites. Thanks!

  21. DPH

    If I redeem the upgrade award for an upcoming stay and I need to cancel or change the stay, will the upgrade reward be refunded for using on another stay?

  22. CJ

    Seth ....same thing just happened to me as I stayed 49 nights .....I earn only the 20% not the 30% ....they don’t post your stays until after you check out .....

  23. Seth Kubicek

    Please! Answer for clarification. Im showing Explorist, as I had 37 nights prior to my stay happening now. I've asked the desk, but nobody seems to know this. Kudos and much appreciation if you know this answer. Checked in as EXPLORIST with 37nts. Due to work, I was due to stay 5 nights, which I booked. Since September 5th, -10th was the original reservation, it has since been extended (via Front Office Manually) as more...

    Please! Answer for clarification. Im showing Explorist, as I had 37 nights prior to my stay happening now. I've asked the desk, but nobody seems to know this. Kudos and much appreciation if you know this answer. Checked in as EXPLORIST with 37nts. Due to work, I was due to stay 5 nights, which I booked. Since September 5th, -10th was the original reservation, it has since been extended (via Front Office Manually) as more nights were required (again, work!!) Im talking a 5 night reservation is now 59 nights later. My concern is two fold. Apologies if this has been written about, I cannot find it if so...

    1). Having the 37nts out of 60, I assume i'm earning the bonus 20% the while time, since now new rez every created. Does the Globalist kick in the 30% on spend begin on my 60th night. (it was a 5 night, now close to 55 more, so i'm hovering 90+...I'm essentially curious if my room folio will go from the 20-30%, during the stay on that 60th night? I was hoping this was the case, but looking at the APP while in house now 53 nights, it just still states my 36 previous room nights, prior to check in. Grateful for any help here, as nobody around including a few chats cleared that up. I used to book all my same day multiple rez's myself so they had separate confirmation numbers. Seemed to count the nights and status's more transparent...as the days go by they add up, etc...

    2). Upon Check in I was using the using the "bonus points promotion 2020" and it expired 5-10 days into the stay. Since then the hotel continues to extend me week(s) but one running bill. I suppose Im trying to understand their accrual process. Does one earn the promo until it expired, then, fall back to Explorist -20%, and once 60 kicks in (2 weeks back) am I theoretically on that day now earning 30% bonus on spend? This seems to follow what I read, but I cannot find any "Terra Firma" .

    3). Im sure if I checked out now, and made an entirely different reservation, I would see the points reflect quickly as usual? Not too worried about the nights, as those will be over Globalist need, but I'm surprising my Fiance with a Cabo Trip (God Willing :) 13-20 November. I just want to take the time really maximize as many perks as possible, so Id like to pay cash in Cabio $229 X 7, use either suite upgrade, or get complimentary upgraded to suite?

    PS: I can t bring myself to ask another question, but if anyone has advise for a "New to the Game" Globalist, chime in if possible...I have booked via app, checked out, rebooked same following night (not this particular trip) seems if at least a day is in between (has happened randomly) i see a quick update of all this, total points, bonus points per promotion, next tier level, etc.

    I will figure this out one way or the other I am sure, but thought I'd throw my situation to some pro's prior to more confusion with the property itself. I've read the T/C's until falling asleep and I just cant keep up with the rules. Yours Truly and Former Hyatt Management Hawaii Resorts for 10 years. My how things have changed :) for the better in my opinion. I am not a frequent business traveler, usually only 25-35 nts a year for pleasure , adventure, anything but biz really.

    Any Help is wonderful, Safe travels and remain healthy! My Best, SK

  24. Quo Vadis?

    Ben -- Can a Globalist reserve two rooms (including one for a guest) using points or cash, and then use (2) suite upgrade awards to upgrade both rooms?

  25. Jean

    We've done some sheltering-at-Hyatt to escape Wildfire smoke off and on since mid-August. Suites are harder to come by at check in time as Hyatt often waits a few days after a guest checks out before they allow someone else to check in- even though the Hyatt site showed standard suites available to reserve. We found this to be true for Mar Monte in Santa Barbara, Hyatt Regency Westlake and Hyatt Centric Mountain View. We...

    We've done some sheltering-at-Hyatt to escape Wildfire smoke off and on since mid-August. Suites are harder to come by at check in time as Hyatt often waits a few days after a guest checks out before they allow someone else to check in- even though the Hyatt site showed standard suites available to reserve. We found this to be true for Mar Monte in Santa Barbara, Hyatt Regency Westlake and Hyatt Centric Mountain View. We are going to do a shelter-at-resort next month at Indian Wells and decided to use a suite upgrade for that - 7 nights in a renovated Penthouse suite w/ the new water park for $200/night. Not bad. Suites when sheltering at a resort is essential if multiple people are trying to connect in for work and school. We are also planning to use standard room points for 7 nights @ Grand Hyatt Kauai and use a suite upgrade award for spring break. Great benefit. BTW do you know if using a suite upgrade award counts as an "award stay" for the free parking Globalist benefit?

  26. JoeSchmo

    Ben - can you clarify the timing that you need to select the 10k points or the suite upgrade award as you go from 60 to 100 nights? That is, how much time do I have to select between the two options? I'm considering taking the points since hotels are fairly empty for the forseeable future and I like the chances at getting a "free" upgrade w/out using a cert.

  27. Gene

    @ Ben - Love Hyatt! Combined with IC RA, we stay in suites > 95% of the time. Or, should I say "stayed", you know back in 2019, when we used to travel..

  28. MDA

    My favourite upgrades are PH NYC, PH Dubai and PH Abu Dhabi which oddly did not require an upgrade award. I never use them for business as not in the room long enough.

  29. Kendor

    My favorite perk in the World of Hyatt program is probably the guaranteed 4 p.m. checkout. If you have a young family, as we do, it is transformative, and makes us much more likely to casually schedule staycations at Hyatts not very far distant from our home. This weekend we'll be hiking in Malibu and the 4 p.m. checkout assures that we can finish that hike before we're compelled to leave the hotel.

    Over...

    My favorite perk in the World of Hyatt program is probably the guaranteed 4 p.m. checkout. If you have a young family, as we do, it is transformative, and makes us much more likely to casually schedule staycations at Hyatts not very far distant from our home. This weekend we'll be hiking in Malibu and the 4 p.m. checkout assures that we can finish that hike before we're compelled to leave the hotel.

    Over time the confirmed suite upgrade has grown in importance for us as its value has become clear, and it has literally increased our Hyatt bookings by 20 - 50 nights a year. So assuming Hyatt knows what it is doing with the financial end of this, it is a win-win for everyone involved.

    Club access in Asia and at select US locations (San Francisco, San Diego, NYC, Seattle) is on another plane of existence, with free meals, free booze, and great views. The Hangzhou Grand Hyatt is practically running a restaurant in terms of the quality of its food offerings, while the Hyatt on the Bund in Shanghai offers lovely service with jaw-dropping views of Shanghai's skyscrapered Lujiazui central business district. If you make it to the lakeside Hangzhou Grand Hyatt, take time to chat with the ever-charming and super-interesting Slava, who helps manage the hotel and often supervises the Grand Club.

  30. Miami Heat

    Is there any rule of thumb for suite upgrades to premium suites?

    1. Ben

      @ Miami Heat -- Unfortunately they're not possible with suite night awards, but you can outright redeem points for premium suites nowadays, which could represent a good value.

  31. MattR

    I always laugh when I see the HR Wichita on that exclusion list.

  32. Rhys

    Seems like Park Hyatt Beaver Creek is no longer on the exemption list for Globalist suite upgrades unlike in years past. Doubled checked on Hyatt's website. That would be amazing for such a great property.

  33. Greg

    Over the years I have received upgrades to some amazing suites such as one at the Grand Hyatt Seattle that I think had 4 or 5 doors so was the combination of 4 or 5 rooms. I have also really enjoyed the suite upgrades at Kauai and Bali resorts and Park Hyatt suites all over the world which were very large and included all sorts of upgraded amenities. Some of those rooms have had retail...

    Over the years I have received upgrades to some amazing suites such as one at the Grand Hyatt Seattle that I think had 4 or 5 doors so was the combination of 4 or 5 rooms. I have also really enjoyed the suite upgrades at Kauai and Bali resorts and Park Hyatt suites all over the world which were very large and included all sorts of upgraded amenities. Some of those rooms have had retail prices of over $2000 per night. Hyatt is very generous to Globalists for offering these rooms.

    That said, the suite upgrades are not my favourite perk of the Hyatt program. Even though they sound very valuable like getting a $2000 room for just a hundred or couple of hundred dollar sounds amazing, the frequency that I am able to really cash in on them is fairly rare.

    I like the free breakfast and or club lounge access benefit for Globalists to be a much more valuable perk in the program than the confirmable suites. Unfortunately, I travel often to places during mid to peak seasons, when the weather is nicer. I find that travelling then the suite availability for stays from 4-7 days long that suites are often not available. Every year I leave a couple of suites expiring in my account.

  34. Roberto

    Globalist Pro Tip: Don’t book the cheapest room and you’ll automatically get upgraded to a very good room without the need for a suite upgrade. GH DFW Airport, Andaz Napa & HR Santa Barbra have treated me great. Presidential suites or badass rooms.

  35. No one

    Free Nights using points: Yes
    Free Night Awards (credit card, milestone, promotional): No

    Also, one suite upgrade can cover multiple (but consecutive) reservations up to 7 nights. Hyatt Concierge can take care of it as long as the whole stay has standard suite availability.

  36. flying_foxy

    Are you sure they can be used on Free Night Awards? I’ve been denied before and had this confirmed by my Hyatt Concierge that they can definitely be used on award stays, but NOT on free night awards.
    Could be a case of ymmv and I got unlucky, but I’ve tried a number of times with the same result.

    1. Ben

      @ flying_foxy -- My mistake, good catch. Updated the post to reflect that, as you're correct.

  37. Kendor

    For outsiders to the World of Hyatt program, the suite confirmed upgrades are for real. There's a too-good-to-be-true quality to the sound of them, but Hyatt really will redeem each certificate for up to seven night stays in the listed Hyatt hotels. Over the course of my WoH membership I have stayed for months in some really nice suites. If you pick the right hotel, it makes the WoH program an almost unbelievable value. The...

    For outsiders to the World of Hyatt program, the suite confirmed upgrades are for real. There's a too-good-to-be-true quality to the sound of them, but Hyatt really will redeem each certificate for up to seven night stays in the listed Hyatt hotels. Over the course of my WoH membership I have stayed for months in some really nice suites. If you pick the right hotel, it makes the WoH program an almost unbelievable value. The confirmed upgrade certs are valuable to the point that I've made sure to earn the maximum 100-night milestone awards for the last few years, and always taking the milestone reward as an upgrade certificate.

    Pro tip: you can email your Hyatt concierge, a contact which is a perk of Globalist status, to try to secure your upgrade versus hanging out on the phone.

    I've found the best redemption values in China's great cities. I'd love to hear recommendations from other Globalists about their favorite redemptions for Hyatt's confirmed upgrade certificates in the United States and worldwide.

  38. Douglas

    Apparently the suite upgrades set to expire in February that are going to be extended actually aren't going to be extended until November? I asked to apply to a stay in April, was told that I could not (yet).

Featured Comments Load all 42 comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Antonio

Are Hyatt "Friends and Family" rates eligible for suite upgrades?

Kara

I'm interested in using a TSU for an upcoming stay at the Andaz 5th. I'll be traveling with my family of 4. I can't book a regular room with 4 people, but the suites will accommodate that number. Can I book a standard room and then add 2 people once the suite has been confirmed?

Joe1293

I rather have Marriott SNA’s Go Marriott Bonvoy

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