Garuda Indonesia A330 900neo
Garuda Indonesia Plans Nonstop Bali To US Flights

Oh Garuda Indonesia. Before I get into this post, let me say that Garuda Indonesia is an airline with amazing employees and horrible management. Airline executives have a different cockamamie idea every week. Unfortunately we've seen quite a bit of corruption…

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Filed Under: Garuda Indonesia
Garuda Indonesia First Class
Nuts: Garuda Indonesia Customers Have Been Complaining About Crews Wearing Face Masks

This isn't quite as scandalous as it sounds, but it does still counter the trend in the industry... Virtually all airlines in the world require flight attendants to wear face masks. That has been the policy at Garuda Indonesia since the airline resumed…

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Filed Under: Garuda Indonesia
Garuda Indonesia 737
Former Garuda Indonesia CEO Jailed & Fined

Ah, Garuda Indonesia. Talk about an airline with great employees but awful leadership. One of Garuda Indonesia's longest serving CEOs has just been sentenced to eight years in jail. Emirsyah Satar, who served as Garuda Indonesia's CEO from 2005 until…

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Garuda Indonesia First Class
Will Garuda Indonesia Discontinue First Class?

I rank Garuda Indonesia's first class as being one of the best in the world. Is the product on the cusp of being eliminated completely, though? Garuda Indonesia has a fleet of 10 Boeing 777-300ERs, and this is the only aircraft type to feature first…

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Garuda Indonesia A330 900neo
Garuda Indonesia CEO Fired For Smuggling Harley Davidson

We sometimes hear about airline employees getting fired or arrested for smuggling of some sort, but in this case it's an airline CEO's turn. Indonesia's State Owned Enterprises Minister has announced that Garuda Indonesia's CEO will be fired. The reason?…

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Filed Under: Garuda Indonesia
Gaurda Indonesia A330 900neo
Puzzling: Garuda Indonesia Amsterdam Changes

Oh, Garuda Indonesia. They have a great onboard product, but I have no clue what their management team is thinking. For the umpteenth time, Garuda Indonesia has modified their European route network. Garuda Indonesia only has two destinations in Europe…

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Garuda Indonesia 737
Garuda Indonesia Backtracks On Stupid Policy Changes

A few days ago I wrote about the ridiculous situation that unfolded at Garuda Indonesia. A popular Indonesian vlogger posted a review of a Garuda Indonesia business class flight from Sydney to Bali. The flight had some minor issues, which he pointed…

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Garuda Indonesia 777
Garuda Indonesia’s London Madness

Hopefully I don't get a police summons for this post. Garuda Indonesia's horrible handling of a vlogger sharing his experience on a flight isn't the only thing that's totally whacky at Indonesia's national airline. This is nothing new, but up front it's…

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Garuda Indonesia 777
Outrageous: Garuda Indonesia Can’t Take Feedback

Oh Garuda Indonesia... It seems that Garuda Indonesia isn't very good at taking feedback from customers/those reviewing their flights. Several readers have emailed me regarding an incident that has unfolded at the airline over the past couple of days.…

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Filed Under: Garuda Indonesia, Media
Garuda Indonesia 777
Garuda Indonesia Cutting Europe Flights (Again)

Oh Garuda Indonesia... Before I get into the actual substance of what's happening here, let me acknowledge that Garuda Indonesia doesn't have it easy: -- Ultra low cost carriers are gaining a ton of market share in Indonesia, making it tough for airlines…

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Garuda Indonesia 737 Max
Garuda Indonesia Backtracks On 737 MAX Order Cancelation (Sort Of)

Just over a month ago I wrote about how Garuda Indonesia sent a letter to Boeing to cancel their 737 MAX order. The airline had ordered 50 of these planes in 2014, and so far has only taken delivery of one of them. Their plan was to take delivery of…

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Garuda Indonesia 737 Max
Report: Garuda Indonesia First Airline To Cancel 737 MAX Order

There are a lot of questions right now surrounding the Boeing 737 MAX. The 737 MAX is grounded globally following two of the planes crashing in the past few months. While Boeing is working on a software update for the plane, it looks like the 737 MAX's…

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Filed Under: Garuda Indonesia, Industry News
Cayman 1st Max C1 Flight Takeoff
More Countries & Airlines Ground 737 MAX

Early Sunday morning an Ethiopian Airlines Boeing 737 MAX crashed shortly after takeoff, making it the second 737 MAX to crash during the initial phase of flight in the past several months (a Lion Air 737 MAX crashed after takeoff last October). As I addressed…

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Filed Under: Garuda Indonesia, Other Airlines
Garuda Indonesia 737
Garuda Indonesia Lowers Fares At Request Of Indonesian President

You've gotta love some good election year meddling from the government... Garuda Indonesia has announced that they'll be cutting domestic ticket prices by 20%. This follows a request from Indonesian president Joko Widodo, who asked the airline to cut…

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Garuda Indonesia 777
Garuda Indonesia’s New Economy Seating Options: “ESCort” & “Premium”

Over the years we've seen airlines introduce more seating options for passengers. This is because first and business class keep getting better while economy keeps getting worse, meaning there's more room for a middle-ground product. Garuda Indonesia…

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Garuda Indonesia 737
Awesome Or Annoying? Garuda Indonesia Introducing Live Music Performances On Some Flights

My strategy, especially when I fly alone, on short flights in economy, is usually the same. I board, grab the items I'll need during the flight, perhaps flip through the in flight magazine or my phone before switching it to flight mode. Then I politely…

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Filed Under: Garuda Indonesia
Garuda Indonesia Business Class 777
Garuda Indonesia Launching Strange New London To Bali Route

Garuda Indonesia is one of my favorite airlines. In my experience they have among the friendliest cabin crew of any airline. The airline has gone through so many management changes, and they seem to change their strategy constantly. Their London route…

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Garuda
Garuda Indonesia Adjusts London Route… Again

This airline needs to make up its mind! To give you just a taste of the drama that has unfolded over Garuda Indonesia's flight to London, here is a brief history:

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Garuda Indonesia Crew
Garuda Indonesia Returning To London… Without First Class

In August, I wrote about Garuda Indonesia's decision to cease flying to London Heathrow. Garuda has an interesting history with London, as I wrote at the time: -- In 2014 Garuda re-commenced flights to London Gatwick (following many years of suspension…

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Garuda Indonesia First Class
Garuda Indonesia Fires CEO For Trying To Make Airline Profitable

I love Garuda Indonesia, and find that the airline has among the best customer service out there. The national carrier has been struggling financially, unfortunately, as is the case with many mismanaged government owned airlines. The good news is that…

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Filed Under: Garuda Indonesia
Garuda Indonesia Crew
Excellent Garuda Indonesia Business Class Fares From Hong Kong To Australia

Last week I wrote about how Garuda Indonesia is discontinuing its flights to London. This was particularly notable as it would mean their fantastic first class service would not be available to a second European destination. But Garuda still operates…

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Filed Under: Garuda Indonesia, Great Deals
Garuda Indonesia First Class
Garuda Indonesia Is Suspending Flights To London

Indonesian flag carrier Garuda Indonesia has had an interesting history with their London flights: -- In 2014 Garuda re-commenced flights to London Gatwick (following many years of suspension because of safety restrictions placed on the airline). This…

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Filed Under: Garuda Indonesia
Garuda Indonesia First Class
The Surprising Reason Garuda Indonesia Is Postponing Plans To Fly To The US

Last June we first learned that Garuda Indonesia wanted to begin flying to the US, which I’ve been excited about. However, they had a couple of hurdles to overcome before they could do so. The biggest hurdle was that Indonesia didn’t comply with International…

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Filed Under: Garuda Indonesia