Garuda Indonesia’s Strange New Business Plan: Become A Big, Local Airline

In mid-2021, Garuda Indonesia announced plans for a major restructuring. The airline had been losing money for years (even pre-pandemic), and had crippling debt. It looks like the airline is now headed into a completely new direction, and… I’m not sure this is gong to end much better?

Garuda Indonesia’s new business plan

Indonesia’s State Enterprises Minister, Erick Thohir, has revealed new plans about what a restructured Garuda Indonesia will look like. As reported by Bloomberg:

  • Garuda Indonesia will stop flying most international routes, with few exceptions, including pilgrimage flights to Saudi Arabia; most long haul flights will instead be operated as part of codeshare agreements with other airlines
  • Garuda Indonesia will instead focus on selling business class, premium economy (which the airline doesn’t currently have), and economy seats, on “local” flights; Garuda Indonesia may no longer offer first class, but the writing was on the wall for that anyway
  • The airline currently only has around 30 planes, but intends to have the fleet return to the pre-pandemic size of roughly 120 planes; Garuda Indonesia will acquire additional planes from leasing companies
  • Garuda Indonesia needs to restructure $9.5 billion in debt, and a deal has allegedly been reached with creditors

Oh, and Garuda Indonesia already plans to turn a profit in 2023(!!!).

Garuda Indonesia will end most long haul flying

This seems like a recipe for disaster

Garuda Indonesia is an airline with incredible employees but horrible management. At least that has been the case historically, as two former Garuda Indonesia CEOs were fined and arrested for corruption.

The issue is that Garuda Indonesia has kind of put itself in a spot where it no longer has a viable business model, as is the case with so many government owned airlines. Yes, it’s absolutely true that making money on long haul routes is tough, and historically Garuda Indonesia has probably operated too many routes for prestige rather than profits.

At the same time, how is Garuda Indonesia supposed to compete when it comes to local flying?

  • Indonesia has fast growing, efficient, and robust ultra low cost carriers, which serve virtually every regional route
  • I can’t imagine Garuda Indonesia can get its cost structure to the point where it competes with the likes of Lion Air and Air Asia; even with eliminating a lot of debt, Garuda Indonesia has so many legacy cost issues that can’t be fully addressed
  • Admittedly some people are willing to pay more to fly a full service airline, but that’s probably not a big enough market to create a sustainable business model; that’s especially when you consider other global Asian carrier fly to Jakarta, so the airline will be competing against Cathay Pacific, Singapore Airlines, etc.

It seems to me like Garuda Indonesia’s sweet spot (admittedly it’s not that “sweet”) would be operating as an efficient global airline:

  • Stop hiring CEOs who are corrupt, and who look out for their own interests, rather than those of the airline
  • Have a simple, efficient fleet, and configure planes more viably as well, with an efficient economy layout, and a good business class product
  • Focus on operating routes that provide connectivity between other parts of the globe via Indonesia, as well as flights to & from Saudi Arabia; for example, Garuda Indonesia was never as efficient as it could have been with connecting Europe to Australia, even though that’s a big market

I feel like this would minimize Garuda Indonesia’s losses while continuing to give Indonesia connectivity to the world on the national carrier. Obviously Garuda Indonesia’s old business plan didn’t work, but I don’t think the airline being focused on local flights will succeed either, given the competition.

Garuda Indonesia is expected to cut first class

Bottom line

Garuda Indonesia is undergoing a restructuring, and the latest plan is for Garuda Indonesia to focus on being a local airline, and operate very limited long haul flights, including to Saudi Arabia. As part of this, Garuda Indonesia also plans to grow back to its pre-pandemic size, and increase its fleet to 120 jets. I don’t see this ending well, but that’s just my take…

What do you make of Garuda Indonesia’s new business plan?

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LMC Guest

People choose to fly Garuda despite the premium ticket prices because they are perceived to be safer than their domestic rivals. Lion Air is infamous for the many accidents that they had a few years ago. So I'd say this is the right move to focus on the domestic market. They are less competitive internationally save for a few fat routes like CGK- SIN.

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XPL Diamond

What I hope does not happen is what we've all seen happen elsewhere. The government is both civil air regulator and the owner of an airline, so it takes advantage of that conflict of interest by regulating the competitors out of business. In the short run that hurts consumers and in the long run makes the flag carrier less rather than more competitive, but it's a common temptation. Seen from that perspective, the solution would be to privatize Garuda, but I recognize that's not politically possible.

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Andrew Diamond

The only part of an all domestic plan that checks out is that Indonesia is the 4th most populous country in the world. But they need to dramatically increase wages and discretionary spending in order for that to matter.

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MIOH Guest

They definitely have to do something about their corporate structure, the rate of internal corruption is unacceptable. Indonesia generally require a lot of pilot and Garuda has a lot of them, so changing business model might sound good but they do have to see their strengths and weaknesses with clarity. Garuda as a company has a tendency to repeat their mistakes because of bad bureaucracy. I hope they can be better, but i do really think the best way out is to dissolve and create a new one with less government intervention and more professionalism, like sq, ana,emirates, etihad,qatar, etc.

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Jkjkjk Guest

Indonesia need to focus on building more tourism. Look at Vietnam airlines. Vietnam is a smaller sized economy than indonesia with less populations and ULCC everywhere. I’m a diamond medallion and will try to fly skyteam because of benefits but very difficult to do. GA CGK-SIN route is as expensive as SQ. How does that make sense?

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