Garuda Indonesia’s New Economy Seating Options: “ESCort” & “Premium”

Garuda Indonesia’s New Economy Seating Options: “ESCort” & “Premium”

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Over the years we’ve seen airlines introduce more seating options for passengers. This is because first and business class keep getting better while economy keeps getting worse, meaning there’s more room for a middle-ground product.

Garuda Indonesia has just introduced new economy seating options for passengers, called ESCort and Premium. Alrighty, those are some interesting names. As of now these products are only available on their flights to & from London (which is a troubled route for them), and can only be booked by calling the airline.

So, what do these experiences include?

Garuda Indonesia’s ESCort seating

Here’s how Garuda Indonesia describes this seating option:

ESCort seats are suitable for you who want to lay down during your long-haul flight. We arrange one row of seat in our Economy Class cabin with specially selected mattress, pillow, duvet, and blanket for your sleeping comfort. Along with the specially arranged seats, we also offer you some extra benefits:

  • Free baggage allowance up to 40 kg
  • Business class meal and amenity kit
  • Priority baggage handling
  • Free USD5 Wi-Fi voucher starting 26 January 2019
  • Special mileage 200%
  • Mattress, Pillow, Duvet, Blanket

Garuda Indonesia’s Premium seating

Here’s how Garuda Indonesia describes this seating option:

Premium seats in Economy Class cabin gives you more seat space during your long haul. Beside clearing one seat next to you for more space, we also offer you some extra benefits:

  • Free baggage allowance up to 40 kg
  • Duvet
  • Business class meal and amenity kit
  • Priority baggage handling
  • Free USD5 Wi-Fi voucher starting 26 January 2019
  • Special mileage 150%

Bottom line

I find it interesting that Garuda Indonesia is launching this feature on the London route. It’s one of their two ultra longhaul flights (along with Jakarta to Amsterdam), so I’m a bit surprised they don’t also offer it on the Amsterdam route.

Historically Garuda Indonesia has struggled on their London route, so my guess is that they’re testing out this concept here, since they don’t expect flights to be full.

The concept they’re going for isn’t anything new, as Air New Zealand has done something similar with their Skycouch. What I find interesting, however, is that they’re also offering bonus miles, business class meals, and more.

Also, I hope I’m missing something really obvious here (it’s 5AM as I write this and I’m jetlagged and I’m on my first cup of coffee), but what the heck is up with the ESCort name? Is there something incredibly obvious that I’m missing? Maybe “ESC” stands for “economy space comfort,” or something, but…?

(Tip of the hat to Winston)

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  1. Pranay Guest

    From the video, I would assume ESC stands for Economy Sky Couch

  2. Aman Guest

    Some special services coming in Escort? Perhaps they will create an i flight bar and call it the Mile High Club?

  3. ron Guest

    If it is a seat with an escort they can count me in. I prefer male, young, cute and wild.

  4. L Guest

    "ESCort seats are suitable for you who want to lay... with the specially arranged seats... offer you some extra benefits"

    Sounds shady!

  5. George Member

    For me ESC will always be Eurovision Song Contest.

    :P

  6. KJ Guest

    Economy Super (or Stretch) Comfort? Sounds like a novel way to fill up empty seats.

  7. Maximian Guest

    My guess is that they're not going to offer 'true' business class meals because this is a long-haul flight and in business class they offer ala-carte service. That will be very difficult for the cabin crew and not enough space for the economy seat table tray. Rather, both classes would most likely have tray service similar to their regional business class. It seems ESCort class will be for one person in one 3-seat row and...

    My guess is that they're not going to offer 'true' business class meals because this is a long-haul flight and in business class they offer ala-carte service. That will be very difficult for the cabin crew and not enough space for the economy seat table tray. Rather, both classes would most likely have tray service similar to their regional business class. It seems ESCort class will be for one person in one 3-seat row and Premium class will be for two persons in one 3-seat row, kinda like Euro business class where one seat is blocked. Easy for Garuda because their 777s are still in 3-3-3 layout.

  8. Ak Guest

    ESCort is supposed to stand for Economy Sleeping COmfoRT

  9. T. Member

    where is Debit with his take on "escort"? :)

  10. hbilbao Member

    I thought I was the only one having conflicting thoughts about the 'escort' name... LOL

  11. Paul Guest

    Your last airline review was exactly 1 month ago. #bringbacktripreports

  12. DNN Guest

    Never been to Indonesia before, but with everything that's mentioned here, sounds like it'll be a cushy ride and hopefully, Lobster available upon immediate request.

  13. Aaron Member

    I know this isn’t always the case but, if you’re willing to buy 3 Y seats for yourself, why not just buy a J seat? I feel that on Gauruda that would be the cheaper option. You’d get lounge access, priority boarding, etc. as well.

  14. Leeza1 Guest

    Hah!
    I think mr EVA Poop will change his favorite airline to go to Thailand

  15. Leeza1 Guest

    Anyway.
    Even if they have some use for the "ESC", how about the "ort"?
    The service is named Escort, period.
    "Hello sir. Can I introduce you to our brand new inflight Escort service?"

  16. Thomas R New Member

    ESC I think is supposed to be like the ESC "escape" key. but it does sound like some kind of illicit service. . .

  17. Dennis Gold

    I'm going to call them up and ask if I can book a Premium Escort on a flight...

  18. Stuart Guest

    This just appears that there are so many empty economy seats that they’ve come up with ways for fewer passengers to occupy them and to make extra income. The B77W always seemed to big the Garuda’s London route and if they ever get the A350/B787 then it’ll remain too much excess.

    Also, is this a consequence for GA87 now being London to Denpasar?

    I guess it’s not needed on the Amsterdam flights as these are fuller.

  19. JJJ Guest

    So essentially theyre taking passenger behavior (claiming an empty row and lying down) and charging for it.

    Wonderful.

  20. Drew Guest

    Escort class......DYINGGGGG

  21. Peter Cetera II Guest

    "ESCort" - well, you know what they say... Marketing is too important to be left to the Marketing Department...

  22. Allen Member

    "Escape" + "Comfort" = ill-advised portmanteau in English

  23. Icarus Guest

    Economy Comfort Sleeping seats A very badly thought out name

  24. Icarus Guest

    Escort service. Clearly their marketing department needs some advice.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Pranay Guest

From the video, I would assume ESC stands for Economy Sky Couch

0
Aman Guest

Some special services coming in Escort? Perhaps they will create an i flight bar and call it the Mile High Club?

0
ron Guest

If it is a seat with an escort they can count me in. I prefer male, young, cute and wild.

0
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