Emirates Continues With Layoffs, Now By Email

It’s going to take years for the airline industry to fully recover to pre-2020 levels, and as a result we’re seeing airlines around the world lay off employees.

Those who haven’t been laid off are likely feeling an incredible amount of anxiety regarding their job security, so that can’t be fun.

Emirates started laying off employees in June

In early June, Emirates started laying off employees across all functions, from management, to pilots, to flight attendants, to ground agents.

Emirates’ approach to mass layoffs left a lot of employees incredibly frustrated. The airline sent out emails to select employees every evening, informing them that they’d need to appear at the training college the following day for a “business update” meeting. At the meeting they informed those employees that their positions were being made redundant.

While I recognize that there’s no perfect way to go about layoffs, the approach that Emirates took seemed especially nerve-racking. For days on end these emails would go out, and employees refreshed their email inboxes constantly, fearing the dreaded email.

The mass layoffs stopped temporarily as of a couple of weeks ago… but not for long.

Emirates has already laid off thousands of employees

Emirates now laying off employees by email

Today Emirates continued the process of laying off employees. However, unlike last time, this didn’t involve having to go to the training college.

Instead, earlier today Emirates’ Divisional Senior Vice President of Service Delivery sent out a mass email to select employees informing them that they’ve been made redundant. As the email stated (in part):

“As you know, the COVID-19 pandemic continues to have an unprecedented impact on businesses and economies around the world. The impact on the travel industry has been particularly severe and whilst we have already taken measures to control costs, it has become inevitable that we need to reduce our resources in line with business requirements.

Following a review of all areas across the group, I regret to inform you that your role has been made redundant. This has been a difficult decision for us and we want to assure you that we will manage this situation in a supportive and respectful manner.”

The email then goes on to specifically ask employees not to download any company information onto personal devices:

“Please be mindful that you are required to adhere to Emirates Group policies during your notice period. This includes strict policies against downloading Company information and data onto personal devices.”

There’s not much transparency when it comes to how many people are being made redundant and what the criteria are, though it’s clear that the number has been in the thousands.

Since Emirates switched from in-person layoffs to email layoffs, the hope is that there’s not much more bad news coming.

Emirates is laying off thousands of employees across all functions

Bottom line

Emirates resumed the process of laying off employees as of today, after a hiatus of a couple of weeks. The company is no longer having employees come into the training college for a “business update” meeting, but rather is at this point delivering the bad news by email.

While that’s obviously not ideal, I think most Emirates employees would rather just already know the bad news and be done with. Hopefully there aren’t many more emails coming.

My thoughts are still with those in Dubai… hang in there!

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JF Guest

The blanket order was to cut every grade in emirates/dnata by 30%. Except VPs and above, of course. Cost saving was required and redundancies were inevitable, but the above mandate shows a) a dumbed down approach that showed little empathy for their employees. A 30% cost reduction target would have been fair, using a combination of part layoffs and part process improvement and cutting excesses b) the executive levels where the biggest salaries are, remained untouched. They rather get rid of 30 workers than 1 VP. 30 families destroyed, and unlike the millionaire VPs , unable to get through the tough times with whatever savings they have if any. Top heavy organisation that is the epitomy of hypocrisy. I personally have lost all respect for them.

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Rajesh Guest

My son joined Emirates with hope to build future a year ago. He, recently, is declared redundant. He is very young. Like him many are losing jobs. Emirates can look the model what Air India adopted. AI sent their surplus on holiday without pay. But they are not told as if they have lost the job. This is the better way to relieve youth from psychological pressures in hard times. Emirates could also have retained pilots with reduced salary and wait for COVID situation to recover. Emirates could also have worded that with improving the market situation, ex emirates pilot will be called for opportunity first. On just giving them refresher, they can soon be on board. Point to ponder

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Experienced Traveller Gold

Emirates seems in bad shape . On the other hand Qatar has continued flying all through Covid and is stepping up now to 66 countries . It would be nice to read about Qatar and how they have done it ? BEN - as assignment for you ???

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AR Diamond

@The nice Paul: Good points and interesting (but sad) to discuss. The small-but-important divergences between our two versions of the same mother tongue can be quite interesting. And Americans do love to add unnecessary flourish. In the US, I think most would forgive someone for asking whether it was simply the role or their employment and the role, hence the requirement for a distinction given the size of some of our companies and the sheer number of employees. Shuffling occurs quite frequently thanks to "consultants" (I'm looking at you, Accenture) attempting to streamline company operations by adding roles and removing roles. I've been party to two such shakeups wherein roles were eliminated but then, as if by magic, some similar role with a different title was made available a month later. Silly, for sure, and horribly inefficient considering there was no net change in employment numbers.

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The nice Paul Diamond

Compassion? From an HR department?? This whole horrible time should be a stark reminder that corporations expect total loyalty but offer none. People who are seduced by a lovely, friendly brand just don’t understand what business is all about.

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