Gary is a clown who actually knows very little about the industry.
gary "libertarian" leff, is anti-union????? I'm shocked
need to get more popcorn 🙂
Paying hundreds of pilots up to $500K, in fat and rigid union contracts, where they steal seats from loyal first/business class passengers (sometimes visibly!), in an industry where computers/AI will quickly (dirty secret: have already become) safer options….definitely not on the right side of the trend! So in that sense, yes, I do blame management for agreeing to such absurd union demands! With union mentality, always remember there is a fixed barrel of money, and there is a race to the bottom of the barrel to grab it while you can!
If one cannot see that Isom has failed at American over the last several years and that change is needed, regardless of what the union stance, I’m not sure what else that person needs to see.
I won't be surprised if some day i find out both Gary and Ben went back and forth on this issue to drive up the blog views.
If Ben ever opens an OMAAT swag shop, we need a red hat that says MAAGA (Make American Airlines Great Again)!
My eyes automatically pre-roll of their own accord whenever I see something Gary wrote.
Isom & AA management has problems but nothing pilots can't make worse.
Gary and Ben's takes are not mutually exclusive. I'm not familiar with Gary writing anything complimentary about Isom although he does attribute some of Isom's failures to larger culture issues/board decisions.
But it is possible that the union statements are both true and positioning for negotiations - sometimes highlighting the truth is better than trying to spin things.
Given historic income disparity, runaway executive pay even for poor performance and rampant corruption at the highest levels of our society you choose to attack unions? Anon & you should get a clue.
The American Airlines problem from the customer side is that the front line employees don't care. And they are happy to let is show
Customer has a problem - so what?
American flight arrives 90 minutes late and missed connections: Big Yawn.
We had an AA agent tell us "Well you should have flown ________ airlines, they would treat you better!"
Yes, this is nothing new from the APA and nothing new from the passenger perspective. The mere fact of early contract negotiations and the APA dialing down the rhetoric does not excuse the fact that dysfunction continues to exist post merge (2014-2015) between management and ALL labor groups, especially flight crew and maintenance.
Robert Isom has been an abysmal failure, but that shouldn't surprise anyone after following the footsteps of Doug Parker. Parker et all kicked the snowball down the hill while Scott Kirby sought greener pastures with UAL and others departed either by induced resignation or being collateral damage by ineptness.
AAL was eventually led down this path by the entire AAL BOD (yes the Board has their fingerprints on this) since Isom has been at the helm. There's so much more to the story here than the public realizes, but as mentioned and shown in this article, all one has to do is look at the AAL stock price post merge to present date. There is absolutely no love from Wall Street. People who believe the latest actions by Isom and AAL are showing a turn are extremely late to the dance and all partners have left the floor.
It was said many times by management using the following analogy: "IT'S LIKE A SHIP AT SEA MAKING A TURN BACK TO PORT. IT TAKES TIME."
Obviously this was referencing the airline "turning around". Well over a decade has passed and the ship has done so many turns they don't know where port is. Unfortunately, the post BK leadership of AAL has missed the most important mark to turn around: Their employees. Sad.
The union has every right, in fact obligation, to criticize a CEO who is damaging a company that employees people it represents. The union's criticism is right on and even mirrors criticism Gary makes. American doesn't need a few years and a new balance sheet to improve its performance. it needs a new leadership that can establish a new culture. There is no reason why that can't happen very quickly at a major US airline that is heavily unionized. It took Gordon Bethune only about one year at Continental.
Ah, the great irony of pilots feeling let down given it was their support of Parker, Isom and the USAir team that allowed them to take the helm. And the pilots gave their support because they thought they'd make more money. I guess you guys screwed up?
Gary is an Idiot! That pretty much sums it up.
AA's failure very closely mirrors that of Boeing. Both were led by incompetent management and "overseen" by a Board that was totally derelict in it's function of ensuring a properly run company. And neither would accept they severely damaged iconic companies.
Fortunately, AA's failures have not cost lives.