While Cathay Pacific is generally a well regarded airline, I don’t find their business class product to be amazing. While their reverse herringbone seats in long haul business class were innovative when first introduced, they’ve become the industry standard at this point.
Cathay Pacific’s A350 business class
On the plus side, Cathay Pacific is in the process of installing Gogo 2Ku throughout their fleet, which will be a great addition. The entire fleet should have wifi by 2020.
Other than that they’ve been testing out various concepts, but haven’t committed to offering pajamas, mattress pads, etc., in business class. Furthermore, while they’ve revamped their business class meal service, it hasn’t gotten rave reviews from customers.
Well, it looks like some improvements will be made to Cathay Pacific’s business class product as of this fall. Danny Lee at the South China Morning Post reports that Cathay Pacific will be introducing mattress pads and slippers in business class as of October 2019.
According to a source:
- Business class passengers will get a thin mattress topper and slippers, in addition to the existing duvet and pillow
- First class passengers will get a thicker mattress pad, which will be an upgrade over the existing mattress pad
- Refreshed amenity kits will roll out
Cathay Pacific A350
In 2017 Cathay Pacific tested out offering mattress pads in business class for a limited time, though that was dropped after several weeks.
It seems that in a better financial situation, but also with increased competition, the airline is now investing in their product a bit more. Frankly I’ve always found it shocking that Cathay Pacific hasn’t offered slippers in long haul business class. This is something that a majority of premium airlines in Asia offer, and that you’d get in business class even on a domestic flight within Japan, for example.
Unfortunately it sounds like we shouldn’t get too excited about the mattress pad, as it’s more of a mattress sheet than anything. In my experience these mattress sheets only really serve the purpose of letting you sleep on a cleaner surface, while they don’t actually add that much comfort.
I’ll look forward to the official announcement from Cathay Pacific regarding exactly when it will be implemented, and also which routes will feature these additions.
Are you looking forward to Cathay Pacific introducing mattress pads and slippers in business class?