Cathay Pacific Business Class Awards Are Back To Normal

Cathay Pacific Business Class Awards Are Back To Normal

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Several days ago I wrote about a strange trend with Cathay Pacific business class award availability. Historically Cathay Pacific has been pretty good about making business class award seats available, both far in advance and also close to departure. However, over the past several weeks that has changed.

Some significant changes were made to the Cathay Pacific Asia Miles program as of June 22, 2018, so based on the timing I had wondered if there was any connection between the lack of award availability and the new program. It’s one thing if the airline stopped releasing as many award seats in advance, but I found it especially strange that even last minute they weren’t releasing award seats when there were lots of unsold seats.

What’s also strange is that they started using married segment logic for awards. In other words, awards were available if you wanted to book a seat from Taipei to Hong Kong to New York, but not if booking the same flight just from Hong Kong to New York. They use this type of logic for revenue tickets (as do many airlines), though I was surprised to see Cathay Pacific implement this for award tickets as well.

I reached out to Cathay Pacific to see if they could investigate and they said they were looking into it, though as of now I haven’t heard back. There’s some good news on that front.

It looks like Cathay Pacific is once again releasing business class award seats as usual (without married segment logic), which is fantastic news. Cathay Pacific isn’t limiting this award space to members of their own program, but partner airline members should have access to it as well, so you can use miles from Alaska Mileage Plan, American AAdvantage, British Airways Executive Club, etc.

Cathay Pacific isn’t quite as generous as they were back in the day, when they’d typically release five business class seats per flight when the schedule opened, but overall I’d say availability is once again solid.

Yay!

(Tip of the hat to View from the Wing)

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  1. Max Guest

    Any update on this? I have the same issue that wawa does.

  2. wawa Guest

    how are you guys even looking up intra asia availability especially out of hkg using BA website? There has been zero availability for hkg-icn for last 2 weeks I have been looking for departure in March. I thought this was an ongoing issue. Did anything change?

  3. Chris Guest

    After reading this 2 weeks ago, I checked briefly that there were availabilities ex-EUR to HKG. But now they evaporate once again. Is there still availability? I'm using Qmiles btw.

  4. Vic Guest

    Joel- I used QFF
    Cheers
    Vic

  5. Josh New Member

    I'm with 90% of others here. It's still an issue. Nothing has changed.

  6. John Guest

    Managed to book business HKG-DEL through Alaska with lots of availability showing up on BA’s Site

  7. Joel Guest

    or does with CX mean Asia Miles?

  8. Joel Guest

    Congrats Vic. What miles though?

  9. Vic Guest

    Managed to book two business class seats JFK to HKG then HKG to SYD yesterday with CX. Very happy camper!
    The best I could do previously was home via Shanghai on China Eastern and reading about Chinese pilots vaping and smoking on flights made me a bit nervous.

  10. JS Guest

    Still not working on AA c/o CK desk.

  11. Daniel Guest

    still No availability for many HKG-europe routes.

  12. AlexD Guest

    Also agree with Tai and Alan. Iam a Diamond Club member and searched J class availability from Sydney and from Hong Kong for the next 10 months which is virtuallyzero especially standard rates of which there is none at all.From other comments made here it would seem CX are penalizing their own loyal supporters based in Australia and Hong Kong given partner airlines have availability. It is time to change loyalty as the airline seems...

    Also agree with Tai and Alan. Iam a Diamond Club member and searched J class availability from Sydney and from Hong Kong for the next 10 months which is virtuallyzero especially standard rates of which there is none at all.From other comments made here it would seem CX are penalizing their own loyal supporters based in Australia and Hong Kong given partner airlines have availability. It is time to change loyalty as the airline seems to be destroying the trust of its members not once but over and over.

  13. Alan Guest

    Agree with Tai - availability from LHR and Oz has often been very poor, I've found CX to have some of the stingiest availability going whenever I've checked!

  14. FSN Guest

    Same issue here.. married segments ie CAN-HKG-SIN showing plenty of availability but this goes to zero when searching for HKG-SIN. I still don’t know if this is actual availability or if it’s an issue with BA’s booking entonces (our primary source for award info).

    I agree that there needs to be more reasearch done before a hard statement is published

  15. ArtemisLongfellow Guest

    Sorry, but this is what happens when bloggers get lazy and just do a glorified re-tweet of other's already-sloppy-and-lazy "research". CX availability on many routes is still not being released to partners despite there being Standard-level awards for AM members.

  16. C.J Guest

    I don’t see any availability from IAD to BOM around last week of dec or 1st week of jan. Checked BA and QANTAS.

  17. Russell New Member

    I just called AA to book to SE Asia, but they said that all award reservations connecting through HKG were currently blocked in all classes of service. I didn’t see availability on the BA site either.

  18. Bails from Oz Guest

    With BA, I am seeing award availability throughout the year eg. flights with availability in all 3 classes from HKG to TPE in July and August , as well as June next year, so availability out of HKG, at least for TPE is as per usual. Flights HKG-SFO have availability in all 4 classes around +320-330 days, haven't looked for more. Reasonable availability for Y, PE and J for HKG-FRA about +310 days. Good availability...

    With BA, I am seeing award availability throughout the year eg. flights with availability in all 3 classes from HKG to TPE in July and August , as well as June next year, so availability out of HKG, at least for TPE is as per usual. Flights HKG-SFO have availability in all 4 classes around +320-330 days, haven't looked for more. Reasonable availability for Y, PE and J for HKG-FRA about +310 days. Good availability HKG-ADL for plenty of dates. In general looking like pretty normal for the flights I tend to check, taking into account the big block of bookings people put through in May and early June in advance of the Asiamiles changes.
    Perhaps it just needs time for equilibrium to be reached when people cancel their prospective bookings and the overall loading of award flights balances out.

  19. fll Guest

    NOTHING in J or F for the whole Oct JFK-HKG. Sporadic dates have PE and only on one or two flights when this route has 3 to 4 daily flights.

    This is NOT a historical pattern.

  20. Kay Guest

    I am still unable to find anything from SIN to HKG and therefore nothing from SIN to JFK or ORD or EWR or BOS etc

  21. Fathiss Guest

    Thanks for being the only one to report to on this.

  22. Chatter Guest

    @Nick - Chris is spot on! Alaska has cheap rates but you can't book on their site. Lookup on BA and then call Alaska. Good luck!

  23. Tai Guest

    Lucky, you need to stop using only JFK- HKG flights as a proxy for CX award availability. I suspect CX has figured out that US bloggers only look at this flight. For some reason this flight always has tons of availability but this is just not true for many other flights. When searching HKG-YVR (admittedly this has always been bad), the only flights that are ever available are HKG-JFK-YVR. This connection certainly makes no sense...

    Lucky, you need to stop using only JFK- HKG flights as a proxy for CX award availability. I suspect CX has figured out that US bloggers only look at this flight. For some reason this flight always has tons of availability but this is just not true for many other flights. When searching HKG-YVR (admittedly this has always been bad), the only flights that are ever available are HKG-JFK-YVR. This connection certainly makes no sense for non-NYC based people but this shows that somehow HKG-JFK has more availability.

    Please check other flights (e.g., west coast or Europe to HKG) and you will see that availability is still poor.

  24. P Guest

    On the contrary, I'm seeing CX F availability on BA.com and nothing on asiamiles. Tried calling Alaska to book and they couldn't see the space. Something is definitely still wonky.

  25. Samuel New Member

    This is far from fixed. Intra Asia awards are still not working -- nor any ex-HKG awards.

    Grrrrrrr

  26. Bailey Guest

    Lucky the only way to get any intra-Asia award availability to show is via married segments. So its still an issue.

  27. John Guest

    Hopefully out of HKG works soon

  28. Mick Member

    Anyone have any idea why the BA app has been useless for these flights over the last month. Shows nothing and comes up with each day in a big hodgepodge.

    Alternatively is there another way to search for these flights on an iPhone? I don’t think it’s possible on qantas (I could be wrong)

  29. Chris Guest

    @Nick
    You can use Alaska Miles on CX. BUT Alaska’s website won’t show any space. You have to call Alaska to book CX awards.

  30. Nick Guest

    @Chatter
    He said this in the article:

    "Cathay Pacific isn’t limiting this award space to members of their own program, but partner airline members should have access to it as well, so you can use miles from Alaska Mileage Plan"

  31. Katy Guest

    Business class flights within Asia are non-existent so I'd say they're still having the issue. No, it's not cleared up, not at all.

  32. Sagie Reder Guest

    trying to find TLV - HKG space, not seeing A N Y space, and I've searched a lot of dates
    I really want to book the cheap Asia-Asia award on Alaska
    Help anyone?
    Thanks

  33. zz New Member

    It appears that intra asia still has the same issue

  34. Chatter Guest

    Nick you could never see Cathay on Alaska's website

  35. Nick Guest

    i still can't see it with Alaska. Anyone able to see award space at alaska?

  36. Bails from Oz Guest

    Yes, I've noticed the same thing, thank goodness they have gotten over their IT dramas and all the conspiracy theorists can relax and focus on something else.

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Max Guest

Any update on this? I have the same issue that wawa does.

0
wawa Guest

how are you guys even looking up intra asia availability especially out of hkg using BA website? There has been zero availability for hkg-icn for last 2 weeks I have been looking for departure in March. I thought this was an ongoing issue. Did anything change?

0
Chris Guest

After reading this 2 weeks ago, I checked briefly that there were availabilities ex-EUR to HKG. But now they evaporate once again. Is there still availability? I'm using Qmiles btw.

0
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