Qatar Airways’ Al Safwa First Lounge Doha is one of the world’s best airport lounges. There’s often some confusion about who gets access to the lounge, so in this post I wanted to talk about Qatar Airways’ first class lounge access policies, including how you can buy access to this lounge (which could potentially be worth it).
In this post:
Why Qatar Airways’ Al Safwa First Lounge is great
The Al Safwa Lounge is Qatar Airways’ most premium lounge, and it’s a pretty special place. To me the space almost feels more like a museum than a lounge, given its architecture and design.
Like any airport lounge, there are a variety of seating options.
The lounge also has a restaurant area, with a solid food selection, and an even better wine selection. You can find the current food & drink list here.
Arguably the most useful feature of the lounge is the private bedrooms, which are available on a first come, first served basis. Guests can use these at no extra cost for a period of up to six hours, though you need at least four hours until departure to be able to use one.
The lounge also has a spa, which even has a whirlpool. While treatments are the spa are chargeable, use of the jacuzzi is complimentary.
Who can access the Al Safwa First Lounge?
First and foremost, the Qatar Airways Al Safwa First Lounge is available to those traveling in Qatar Airways first class. That’s not as straightforward as it sounds, though, since Qatar Airways takes an unconventional approach to how it markets the forward cabins on its flights.
Qatar Airways’ “real” first class is available on the Airbus A380, which is flown to destinations like Bangkok, London, Perth, and Sydney.
On top of that, Qatar Airways has acquired some former Cathay Pacific Boeing 777s, which also feature a first class product. These planes are flown to destinations like Istanbul, Male, and Zurich.
Now this is where it gets complicated. Qatar Airways also markets the forward cabin on some flights within the Gulf region as first class rather than business class, even when there isn’t a “true” first class cabin. Why is that? Well, presumably because those flights are largely filled with Qataris, and Qatar Airways is a government owned airline, so I assume the airline wants to offer an elevated experience for local passengers.
So you’ll notice that the business class cabin on flights within the Gulf is often marketed as first class rather than business class (and there’s simply no business class). This includes flights to Abu Dhabi, Amman, Cairo, Dubai, Jeddah, Muscat, Riyadh, etc. This isn’t always the case, though, as some destinations within the region have the forward cabin marketed as business class.
Qatar Airways Al Safwa First Lounge access isn’t just granted before the first class segment, but also prior to any connecting business class segment. In other words:
- If you fly Qatar Airways first class from London to Doha and then Qatar Airways business class from Doha to Bangkok, you could use the Al Safwa First Lounge during your layover
- If you fly Qatar Airways first class from Dubai to Doha and then Qatar Airways business class from Doha to Los Angeles, you could use the Al Safwa First Lounge during your layover
Beyond first class passengers, Qatar Airways Privilege Club Platinum members also get Al Safwa First Lounge access when traveling in business class on a fare eligible for Al Mourjan Business Lounge access (in other words, Platinum members on Qatar Airways’ “basic” business class fares, as well as those who upgraded to business class, don’t get access).
Other oneworld Emerald members through partner frequent flyer programs don’t get Al Safwa First Lounge access. Unfortunately Qatar Airways isn’t great when it comes to admitting oneworld elites to its most premium lounges.
How much does it cost to buy access to the Al Safwa First Lounge?
Here’s a potentially good opportunity — Qatar Airways also sells access to its Al Safwa First Lounge for 600 QAR (~$165). There are some restrictions associated with this, though:
- Buying access to the Al Safwa First Lounge is only available to Qatar Airways business class passengers who would otherwise be eligible for Al Mourjan Business Lounge access, including those who paid cash or redeemed points for their tickets (but not those who upgraded)
- The other major restriction is that in order to buy access to the Al Safwa First Lounge, your ticket must be issued by Qatar Airways; unfortunately this means that award tickets issued through partner frequent flyer programs wouldn’t be eligible for this
- Technically you can spend at most six hours in the lounge when you purchase access, though anecdotally that restriction doesn’t seem to be enforced all that much, beyond limiting people to six hours in a bedroom
- There are capacity controls and this option isn’t guaranteed, so in some cases you may not be allowed to purchase access depending on crowding, the agent on duty, etc.
To purchase access to the Al Safwa First Lounge, just proceed directly to the lounge. At the bottom of the escalator, inform the agent of your intentions. If they’re selling access at that time, you should be directed to the front desk at the entrance to the lounge, where your payment will be processed.
Is it worth buying access to the Al Safwa First Lounge?
Is it worth paying $165 to access the Al Safwa First Lounge if you’re flying in Qatar Airways business class and are eligible to buy access? The first thing to keep in mind is that you should look at the value here on an incremental basis, since the alternative is accessing the Al Mourjan Business Lounge. The question is really if you should pay $165 to access the Al Safwa Lounge over the Al Mourjan Lounge.
Here’s my take:
- This probably isn’t worth it if you just have a quick layover of one to two hours, which is how much time most Qatar Airways passengers have, given that the Doha hub is heavily banked
- That being said, if you have a significantly longer layover, and particularly if you want to sleep, then I think paying to access the Al Safwa Lounge makes sense; being able to sleep in a real bed for a few hours between flights is awesome, the alcohol selection is potentially pretty great, and the food is also much better than in the business class lounge
Just keep in mind that the bedrooms are available on a first come, first served basis, so if you show up after a rush of other passengers, these might not be available for some amount of time.
If you have a long layover in Doha but plan to stay airside, as an alternative you could stay airside at the airport hotel, which is a great place to get some rest.
Bottom line
The Qatar Airways Al Safwa Lounge is a pretty awesome first class lounge with some complicated entry requirements. The lounge is open to first class passengers, including those traveling on short haul flights. On top of that, it’s possible for select business class passengers to buy access to the lounge for ~$165, which could represent a decent value.
The Al Safwa Lounge has good dining and drinks, private bedrooms, and a spa with paid treatments.
If you’ve accessed the Al Safwa Lounge (including buying access), what was your experience like?
Great lounge but not so good of customer service and guidance to amenities. Maybe a way to limit. Have to find distracted staff and wait on them while they handle out of turn european customers first.
did not expect humiliating experience
CAN I ACCESS AL SAFA FIRST LAUNGE WITH CREDIT CARD?
FYI was just denied paid access as my flight departure is 9 hrs from now. Told me to come back in 2 hrs as you can only stay 6 hrs. Seems to be enforced now. Perhaps YMMV as they also said it was really busy now (5pm here).
To add insult to injury, I just realized that I added the Safwa to my original itinerary for an extra $120 and they didn't refund it when I canceled the ticket.
Emerald OneWorlds DO get access. Per the Qatar website.
I am ineligible for complimentary hotel on my 13 hour layover (suspect there is an earlier flight but since I'm on a oneworld explorer fare it is what it is). Any way,if I were eligible I'd definitely pay for access-- the Oryx in airport hotel is over $300!
Hi Ben,
I asked QR today, by message, if I'd have access to Al Safwa as I'm doing in 2 weeks time :
MLE- DOH in first then DOH - CDG in business and they said no
Is there anything written that would show the agent that I have access to al safwa even tough my second flight is in business?
Thanks
I am travelling through DOH in November on a 'Business Lite' fare. I can buy entry into the Al Mourjan lounge for roughly $100 via 'Manage My Booking'...if I were to do so, would that make me eligible to buy entry into the Al Safwa lounge?
Hey Ben, can a first class passenger bring an economy class passenger to the lounge free of charge? Coz I read from Qatar's site:
Our focus is on perfecting every moment with meticulous detail so that you can enjoy a seamless journey from start to departure. In addition to First Class passengers, Privilege Club Platinum members travelling Business Class with Qatar Airways can now access Al Safwa First Class Lounge with up to two guest passes.
The good news for that lounge is all of the restrictions will limit how many for purchase access they sell so it is less likely to be overcrowded.
Hi, Rob so how do you get access for Al Safwa lounge on Business Lite (P) ticket
You should add to this article that you could be targeted to purchase access for less in your booking. I've seen it offered for ~$130 in the manage your booking area.
Just a comment. QR platinum on upgraded ticket with Avios or QCredit do have access to Al Safwa as those tickets get access to Al Mourjan. Same is true for award ticket as well.
The good thing is if you flying with friends/family/colleagues in business class you can bring them in which is quite nice.
I loved this lounge. Direct access from Business/First check-in from DOH, usually not much crowded except in morning where most “first class” regional flight departs.
KK13 - what pop-us? I don't get any when reading here. Check your system or add a blocker.
These popups are extremely annoying! Please do something.. most times I don't feel like visiting this page because of this annoyance.
The wine and liquor selection (compared to LH, AF, EK) First is not so great. If alcohol is a big factor for you, I would pass on this upgrade.
I am considering using this lounge in march on our return from Australia with an 8hr layover but it’s in the last week of Ramadan. So no alcohol so I thing we shall spend the money on the transit hotel instead
Thanks for the report Ben. For people who have long layovers, if being able to get some good sleep is a priority, I think it's also worth mentioning the free stopover and Discover Qatar programs as great alternatives for comparison. Both programs are significantly cheaper than the lounge entrance fee to get you a hotel room and it has its pros and cons compare to the lounge.
Ben, want to give you a quick correction. QR platniums on *any* QR business fare, including lite (P) and upgrades (U) can get access to Al Safwa. I accessed it on a P fare last week
Correct as per QR website plus 2 additional guests:
https://www.qatarairways.com/en/lounges/al-safwa-lounge.html
Hey Ben love the info and latest review of the lounge. I used the whirlpool twice in the last 12 months and wasn’t charged or asked for payment. I didn’t get a massage treatment, as an aside. Could be I just got lucky (pun intended)!
@ Benny -- Thanks! I think you're right, and it can indeed be used for free. Will update post to reflect that.