Brussels Airlines: An Example Of A European Airline Successfully Adapting

Europe is one of the easiest places to get around by airplane. Flights are insanely cheap, sometimes to the point that they’re cheaper than a Subway sandwich. Last year I got a $9 roundtrip ticket from Gothenburg to London Stansted with Ryanair.

Given the increased competition, traditional airlines are adopting low-cost models. Most notably, British Airways cut their free food and drinks and now offers “no-frills” fares just like their low-cost competitors. Other airlines, such as Lufthansa, have launched separate carriers to compete in these markets (in their case, Eurowings). The problem is that the legacy carriers haven’t gotten much cheaper. Despite their cost-cutting, British Airways charges double or triple what their competition charges on some routes.

While legacy airlines race to the bottom, ironically, low-cost carriers are racing to the top. EasyJet is introducing connections and partners, which historically hasn’t been part of the low-cost point-to-point model. Meanwhile Europe’s most hated airline, Ryanair, is making vast improvements, from allowing more carry-ons to increasing checked bag weight allowances.

Somewhere in the middle, we find the Lufthansa Group, and specifically, Brussels Airlines. As far as I’ve seen, they’re the only legacy carrier that manages to compete with Ryanair on price, and it’s pretty impressive. Through almost the entire fare calendar, Brussels Airlines is offering consistent $36 flights to/from Brussels to the following cities: London, Manchester, Edinburgh, Oslo, Copenhagen, Stockholm, Gothenburg, Hamburg, Berlin, Bremen, Hannover, Prague, Warsaw, Budapest, Geneva, Milan, Rome, Nice, Barcelona, Madrid and more! 

They’re also offering connecting flights from $54. Here’s why this is significant:

  1. You can still earn miles with United MilagePlus and Lufthansa Miles and More
  2. You get lounge access if you’re Star Alliance Gold (which you don’t even get flying some Eurowings routes)
  3. Brussels Airport is beautiful and convenient for connections
  4. Brussels Airlines times its network to be perfect for connections
  5. They’re also a good airline offering slimline seats with 30″ of pitch
  6. You can still bring two carry-ons when booking Check&Go
Great connections through Brussels!

As a comparison, Lufthansa charges much times more for their hand-baggage only fares… A ridiculous amount, in fact.

These fares are the lowest I’ve seen from a traditional carrier in Europe, and they really show how the industry is changing. Brussels Airlines has certainly done well at adapting! It’ll be sad to see them morph into Eurowings soon.

Bottom Line

Kudos to Brussels Airlines for lowering their fares to match the low-cost competition, and for actually succeeding in bringing prices down after cuts to their product. I’m considering booking a weekend in Brussels when I get home and given how great these prices are, you might want to look into it too!

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Philippe Guest

@ Dave I also live in Belgium, and I also fly them oftern. Usually to Africa once a month and within Europe 2 times a month. Your experience seems to be completely different than mine. The baggage handling in a joke: if they're not on strike, you have often to wait 20 min at the carrousel. Priority bags come out after non priority bags. They manage to lose my bags 2-3 times per year on direct flights, and I always check in 2 hours before the flight. Security is a nightmare. I can't remember when I only had to wait 3-4 minutes; and I use the express lane most of the time (though sometimes that queue is longer than the normal queue). On African flights the service is is quiet good, despite the many "difficult" passangers. On intra-European routes the service is on-par with Ryanair. Honestly, even when it involves a stop in ZRH, I strongly prefer LX over SN on any route.

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Michael Guest

Side issue but...I don't see OMAAT has covered Ryanair's current timetable change/cancellations crisis and the immense online PR fallout?

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Bruno Member

These SN fares ex-BRU are a 1 EUR basefare, and a 28,18 EUR BRU airport tax. They don't charge any fuel surcharge on these fares, so the amount SN gets from selling such a oneway ticket ex-BRU is exactly 1 EUR. It's are a temporary promotion btw, normally they sell tickets from 39 EUR (+-5 EUR basefare, +-5 EUR YQ and the BRU airport tax). For a lot of destinations (VIE, WAW, PRG, ...) these oneway fares are only available when booking 30-60 days in advance. For other destinations (MAD, FCO, BCN) they don't have any advance purchase requirements, though the N booking class that give these 29 EUR fares won't be available when booking a day in advance. Keep in mind that tickets for these fares are only available on the SN website, when booked via TA's/OTA's they charge an extra 16 EUR DCC GDS YR tax. Some local OTA's have a direct link to the SN booking system and are DCC exempted. Soon or late they'll try to integrate SN shorthaul into Eurowings though, and at that moment all Star Alliance advantages will probably disappear.

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Mauricio Matos Guest

Thanks @snic. I thought the brand was going to disappear. I read something aboiut it a few months ago.

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dave Guest

I'm sorry for some of the nit pickers here but I fly with them every week since I live in Belgium and I do have to say they are pretty decent. Not having your bag transferred in 1h30?? I never arrive at the airport earlier than 45min before take off and always have my checked in bag delivered at the destination. Security has vastly improved and I have to really think of when I actually had to wait longer than 3 to 4 minutes before security check. Leaving on time: well Brussels Airlines, thats something they tend to miss from time to time however I've always arrived on time this year (after taking 75+ flights with them)

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