Awesome Video: Intern Joins KLM CEO On A Business Trip

KLM has had a video series called “Intern On A Mission,” which is intended to teach social media interns at the airline (and in turn, us) as much as possible about the airline. For example, last year I wrote about how KLM had an intern test out their new World Business Class on the 787:

I really enjoyed this since it’s always fun to watch someone who is not used to flying business class enjoying the experience.

KLM has just uploaded their latest “Intern On A Mission” video, which is even cooler. I love the concept of this. Specifically, a KLM intern travels with the carrier’s CEO on a one day business trip to Panama. Not only does he get to sit next to the CEO in business class on both flights, but he gets to attend his meetings, and even runs next to him on the treadmill (apparently the CEO runs 10km every morning).

It’s such a cool video that gives you a sense of just how jam-packed the CEO’s schedule is. He’s in Panama for just one night, and has six different meetings, including a dinner with customers, a ceremony to celebrate KLM’s 10th year of flying to Panama, a meeting with local press, a meeting with the president of Panama, lunch with the Dutch ambassador and president of Copa, and lastly a tree-planting ceremony to celebrate the 10th anniversary of their carbon offset program.

Here’s the video, which is worth watching if you have a few minutes:

Thanks for giving us an inside look into your CEO’s life, KLM, as I’m sure there are lots of CEOs who wouldn’t be up for something like this.

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Myles Guest

@ Jeroen On the spot!

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Jeroen Guest

Some fun parts: He's not sitting next to the CEO in business, he's doing a short chat and then he's moved to another business seat, also next to a window. On the way back he gets to enjoy a regular economy seat in the back ;-) On the Dutch 'rudeness' that some people experienced here. You're confusing two different things; Rudeness and just being direct. We're (generally) not rude. We're direct and don't like sugarcoating stuff and beating around the bush, especially in business and service settings. I know it's purely a cultural thing. i.e. For me, the American service industry in restaurants feels over the top polite and for me is experienced as terribly fake towards customers. It feels like the dial has been turned to 11 with being friendly. It took me a while to get used to it. And in regards to the gentleman not getting (another?) glass of Malbec. I've never been refused multiple drinks (wine, beer and hard liquor) by KLM attendants both in Economy and Business on my many many flights with them.., ever. They do however look after the fact on people not getting drunk and becoming a nuisance to other passengers. So they might've just put a stop to what they thought was becoming one glass to many.

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Tom W Guest

Ruben is hoot!

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sam Guest

That intern is so so cute in the ceo video

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MH Diamond

"Thanks for giving us an inside look into your CEO’s life, KLM, as I’m sure there are lots of CEOs who wouldn’t be up for something like this." Oh, I think many major Western CEOs are aware of the prevalence of social media, PR and putting a good image out, and see this as something to go along with that. Like David, this is planned out to be PR friendly and not controversial. Nice fluff, but any contemporary CEO should also be with it; e.g look at "Undercover boss" which has been on for ages.

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