I Just Applied For A Redress Number…

As I first wrote about a bit over a week ago, I seem to be on some sort of a U.S. government watchlist. I belong to the TSA Trusted Traveler program, and am typically eligible for Global Entry and TSA PreCheck.

Why I think I’m on some sort of a list

For about a month now, I’ve gotten an “SSSS” (signaling that additional screening is needed) on my boarding pass before every single flight, despite having my Known Traveler Number on each reservation. While in the past I’ve gotten secondary screening occasionally, I’ve never had it on back to back trips, let alone six back to back trips.

So it’s clear I’m on some sort of a list, though interestingly I’ve had no trouble at immigration the two times I’ve gone through since this issue has started; I can still use Global Entry as usual.

I guess my travel patterns caught up with me, as a few weeks ago I flew through Egypt, Jordan, etc., for my most recent airline review trip.

egyptair-business-class-777-76

Obviously I’d like to do everything I can to get off whatever list I’m on. In the U.S. it adds at least 10 minutes to the screening process every time, though my bigger issue is internationally, where the additional screening is usually done at the gate. Reviewing airlines is an integral part of my business, and I always make a point of trying to be the first to board, so I can get empty cabin pictures. I can’t do that if I’m subjected to a bunch of extra screening at the jet bridge.

SSSS

What I’m trying to do about it

Fortunately the DHS has a formal process where you can inquire about your status. It’s called the DHS TRIP program, which stands for Traveler Redress Inquiry Program. In theory this should allow you to get a Redress number, which you can add to your reservation so that you’re not constantly subjected to additional screening.

So I submitted an inquiry, which was a pretty straightforward process.

I was just asked to select my areas of concern (I chose “I am always subjected to additional screening,” “I am directed to a ticket counter every time I fly,” etc.). On the next page I just entered my name, passport information, and a brief explanation of my concerns (I explained I’m a travel blogger and review airlines, and realize the places I travel to might look suspicious, but…).

DHS-Trip

Then I was asked to print the confirmation page, sign it, and email that along with a copy of my passport to the DHS. Once I did that, I got the following auto-response:

Thank you for contacting the U.S. Department of Homeland Security’s Traveler Redress Inquiry Program (DHS TRIP).
We have received your email. Please allow two to three business days for a reply.  This timeframe may increase during holidays, weekends, or other periods.
Thank you for your patience.
Sincerely,
DHS TRIP

2-3 days seems super fast. Then again, I’m not sure exactly what this process is like, or what sort of response I should expect in two to three days. I assume I won’t have an email in a few days stating “hey, we got you off the list, here’s your Redress number,” but rather that any follow-up email would just be the start of a long process.

Has anyone gone through a similar process? What was it like?

I’ll be sure to post again with any follow-ups, as I’m sure I’m not the only person facing this situation.

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Sharon Guest

Thank you for this article i had no idea how to address this annoying and embarassing situation that keeps happening for years.

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Paul Guest

A few years ago, I was stopped for secondary screening on entry to USA - and came close to the whole family missing a connecting flight. Officials were surprisingly open with me that my name had matched one on a watch list. Delay was largely caused by their need to contact agencies overseas to clarify identity. Once the situation was clarified, the officials advised me to get the redress number.

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Shery Guest

Please Jorge and ben and who ever came to close this case please advice what was DHS reply?

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JohnP Guest

Just came back from Mexico with SSSS on the 2 legs of my return trip. My wife did not have the SSSS, nor my daughter. Extra screening in Zihautanejo that was annoying but painless however at LAX it was ridiculous. Going through Customs was easy using my GOES. But to get onto my connexting flight one must go back through TSA. They took my passport and boarding pass and told me to wait a few feet away, where I waiting for 40 minutes. I kept asking the guy at the counter what was the procedure and he said the airline selected me randomly to have the SSSS (additional security) and that I needed to wait for a supervisor. There were 3 to 4 of us in the same boat. TSA 'worked' slower than snail speed. Frankly, I was pissed that I was welcomed much better in a foreign county than my own.

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Jorge Guest

DHS TRIP Case Status Closed DHS has completed its review of your submission. A letter was forwarded to you at the address provided in your application. * I’ll let you know about their decision with the letter arrives.

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