How American Quietly Slashed Confirmed Domestic Upgrades

Last October I first wrote about how American has realigned their fare codes for domestic flights. With these changes, the forward cabin on two-cabin American Airlines flights are continuing to be marketed as first class, though the fare classes used for them are now aligned with business class.

With these changes:

  • The “F” booking class (full fare first class) changed to the “J” booking class
  • The “A” booking class (discounted first class) changed to the “D” booking class
  • The “P” booking class (discounted first class) changed to the “I” booking class

American-First-Class

In practice there weren’t supposed to be many implications of these changes for AAdvantage members. However, for those earning or redeeming partner miles, this meant there would be a few changes. For example, British Airways Executive Club members can now redeem fewer Avios for domestic flights in American first class (since they just have to pay the business class price), while they also earn fewer Avios for paid travel in American domestic first class (since they only earn based on business class rather than first class).

However, there’s one very big implication for AAdvantage members as well, which has been implemented much more quietly.

American used to be extremely generous with confirmable upgrades

American was by far the most generous airline when it came to confirmable domestic upgrades. If you wanted to redeem miles or systemwide upgrades for an upgrade to first class on a domestic flight, you could almost always confirm that at the time of booking. That’s because the fare class American used for upgrades was the same as their discounted first class fare class.

They used the “A” fare class to confirm upgrades, and on most flights there would be “A” fares available.

So getting a confirmed upgrade on a domestic American flight was a near guarantee, whether an elite or non-elite member. Well, that’s not the case anymore.

American domestic upgrades are now tougher to confirm

Now that domestic first class is sold with business class fare codes, they’ve changed the fare codes they use for upgrades. This change didn’t just happen, but rather was implemented a few weeks back.

There now needs to be “C” class inventory to confirm an upgrade on a domestic American flight. This is the same inventory American uses for confirmable upgrades on international flights, and as any frequent American flyer will know, confirmable upgrades to business class on international flights are very tough to come by.

american-upgrade-space

Even looking months in advance, there are many routes where there’s not a single flight with confirmable domestic upgrade availability anymore, even when searching for weeks at a time. In the past if you looked weeks in advance virtually every single flight would have upgrade availability, while now the opposite is true.

The easiest way to search for “C” space is through ExpertFlyer. If you’re not a member but you’re an Executive Platinum member, log into your account and then search for a flight. If you see “Systemwide Upgrade” written under the flight you’re searching, that means there’s confirmable space. Otherwise there isn’t.

american-upgrade

Bottom line

While this change kicked in a few weeks back, it certainly has a big impact for anyone looking to confirm an upgrade on a domestic American flight in advance. Regardless of whether you’re using miles or a systemwide upgrade, expect you’ll have to go out of your way to find confirmable domestic upgrade space, while previously it was a given. This is especially true on hub-to-hub routes.

Perhaps the one slight silver lining for elite members is that fewer non-elites will be able to use miles to upgrade, leaving more seats for elite upgrades. However, something tells me that the difference will be negligible.

Have you been impacted by American’s lack of confirmed domestic upgrade space?

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Nadir Guest

It’s also impossible to use miles to upgrade. I’m not sure what the point is of being loyal to American anymore. It used to be so easy.

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J. A. L. Guest

AA has certainly caved-in to money grubbing when it comes to its customer loyalty. I have been an AAdvantage member since the month it began, way back in 1981. I am now a gold member for life, because of my currently being at more than 1.5 million-miler on AA. Many millions more on various other airlines worldwide. What has happened with what was intended to be a "loyalty program" at AA is appalling. I, as many others should do, am voting with my feet--and my airline loyalty. Slowly and definitely surely, WN has emerged as the best domestic U.S. airline. When AA get's its priorities straight, I might "consider" renewing my once very strong loyalty to AA. But with the "green-eye shade," know nothings/care-nothings in charge of AA now, I am voting by using any OTHER airline than AA. Loyalty cuts both ways. Good-bye AA; you once were great.

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Jason Guest

When I travel with my family I usually buy coach and upgrade using 30k miles and a $150 co pay. It is much more affordable than buying 3 first class tickets. I checked 3 months out on a simple trip from Miami to La Guardia and there wasnt even one available. I checked 7 months out to Honolulu and the same. My wife has wait listed a couple times providing her credit card t o hold her spot, no upgrade. They even upgraded people at the gate using electronic upgrade coupons and she had no priority over them. Have they totally done away with these upgrades? It seems the only choice is to use miles only to purchase the ticket, which is costlier and you earn nothing. The strategy Ive been using is no longer a good one. I'm starting to look at other options.

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J Guest

EP for years working hard to keep my EP status mostly on short domestic flights so definitely the hard way. I used to love the program, but this year, I've basically said 'forget it'. Sorry AA, it may look like you're ahead on paper, but I think you're going to loose many dedicated frequent flyers due to the lack of reciprocal loyalty here. I've honestly been pleasantly surprised at the lower cost (and even friendlier / better service) as I've been sampling other airlines having given up on EP qualification this year. I'm embarrassed to admit the number of times I took extended connections, paid more or avoided direct routes to fly american. Now I can't even find a domestic upgrade for the paltry 4 systemwides even when looking 10-11 months in advance. No more. I'm out

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Peter Guest

Yeah, I know, I'm whining. I spent a few years becoming PLT for life and collecting miles, etc. I am fine with the risk of devaluation of miles. What I am not fine with is the devaluation of PLT. But most of all, by far my biggest complaint is not the devaluation of the award chart, it's that for about a year now there is virtually NOTHING available to use with them on AA. So am quietly burning my miles with OneWorld partners, but I need an international trip for that which is less frequent than domestic. One thing I have learned the hard way out of this game? Screw loyalty. It's a hell of a lot easier just to buy the service you want and gives you the freedom to use any carrier. Miles are only good for long-haul F/J class. Everything else is way too much hassle for the "maybe" benefits you might get. Hotel programs (for now) are a lot better to deal with.

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