Union Raises American Airlines Safety Concerns

“If you care about your families’ safety, do not put them on an American Airlines flight until this injunction is vacated.”

American Airlines’ situation with their mechanics just keeps getting messier and messier.

American’s restraining order against their mechanics

American Airlines and their mechanics are currently in the middle of a heated battle. They’ve been trying to negotiate a new contract, but have gotten nowhere. Talks broke down in April, as management and the union couldn’t even get close to agreeing on terms.

Since then things have gotten ugly. American Airlines has sued their mechanics union, claiming that mechanics are intentionally delaying and canceling flights. Statistics support that (722 flights were canceled in the 23 days following the lawsuit), but mechanics deny this is happening.

American Airlines has won a restraining order against their mechanics, demanding this “illegal slowdown” stop. Whether or not this has any actual impact remains to be seen, given that mechanics deny doing anything wrong. They claim they’re just trying to do their jobs properly.

Concerns raised over American’s safety practices

The Aircraft Mechanics Fraternal Association, which has nearly 3,500 members at Southwest Airlines and Alaska Airlines, has advised their members not to fly American Airlines. As they explain:

“If you care about your families’ safety, do not put them on an American Airlines flight until this injunction is vacated.”

Personally it seems pretty clear to me that this is simply one union showing solidarity to another. I say that because I’m not sure I understand the AMFA’s logic here.

In theory I see how they could make this argument. They could argue that mechanics are scared to write up problems out of fear of being punished and violating the restraining order. That would be sound enough logic.

The national director of the union had the following to say:

“FAA investigations and CBS News reports confirm that American has been operating under a compromised maintenance safety culture for years with management resorting to coercive practices to suppress reports of aircraft damage. With the issuance of this injunction, a mechanic who detects corrosion must not only be concerned about losing job; he will now be concerned about facing fines or imprisonment.”

The reason this doesn’t really make sense to me is because it’s being suggested that members should avoid American Airlines until this injunction is lifted. At the same time, their whole basis for the argument is that American Airlines has had poor maintenance for years, in which case shouldn’t this warning have been issued earlier, and shouldn’t it extend beyond the period of the restraining order?

Several FAA documents referencing American’s efforts to suppress reports of aircraft damage are cited. Part of the statement from the AMFA includes the following:

  • A memorandum by H. Clayton Foushee, FAA Director of Audit and evaluation, dated March 25, 2015, citing an “exemplary investigation” in which federal investigators substantiated that American management “pressured [mechanics] to not record discrepancies, take shortcuts with maintenance activities, or improperly sign-off on work which was not actually completed.
  • An FAA finding referenced in the same memorandum that the coercive environment “may be much more prevalent across American’s organization than even the complainant’s [sic] alleged, affecting maintenance activities in Dallas, New York, Miami and beyond.Additionally, there exists a substantial likelihood that American has not properly conducted lightning strike inspections for a protracted period of time.”
  • An FAA investigatory report dated February 27, 2015, which determined: “American Airlines Mechanics were pressured through the burden of mental distress by having the weight of social or economic imposition placed upon them.The Mechanics were pressured to deviate from proper maintenance procedures and/or not write up identified discrepancies/deficiencies.

Bottom line

It goes without saying that safety needs to be the absolute top priority in the airline industry. At the same time I’d like to think the safety standard used by most major US airlines is sufficient, and I think the safety records of US airlines speak for themselves.

Sure, I want mechanics to feel empowered to take planes out of service when they have concerns, but at the same time it seems like a huge spike in maintenance related cancelations only happens during contract negotiations.

Southwest Airlines had the same thing happen. They saw a huge spike in maintenance issues during contract negotiations, and suddenly those stopped when a contract was reached. So this only leaves a few options:

  • Mechanics are intentionally writing up an unnecessary number of issues during contract negotiations
  • For whatever reason, airplanes start to basically fall apart during contract negotiations
  • Mechanics don’t care about safety when there aren’t contract negotiations, but do care when there are

I don’t find the AMFA’s logic here to be good. They claim American has had a bad safety culture for years, and tells their members to avoid American Airlines, but only until the restraining order is lifted. Why stop there, and why weren’t these concerns raised prior to a few months ago?

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Laura Chaney Guest

Also...NEVER do managements dirty work for them. If they want you to fudge documents and not report things that need t be reported...then report it anyway..with or without them knowing. SAFETY FIRST!!!! You could easily have a lawsuit against AA...if they fire anyone after a complaint or a maintenance request has been made. Always record EVERYTHING, emails, conversations, paper trails, whatever..in order to cover your behind in court. If you do cover things up for the airlines..you yourself can be criminally held responsible for aiding them in their deceptions. Just please ALWAYS DO THE RIGHT THING!!!

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Laura Chaney Guest

I agree with the mechanics...that is Bullshit. But....at the same time, I believe that as an airline employee..no matter if you're working baggage claim, or taxi for the plane, or pilot, crew, mechanics..all of them have a moral responsibility to keep our planes and passengers safe. If not...then they do not need to be a part of any airline. They need to find another field of work. Human lives are at stake each and every time people board those planes. Do you not think those passengers are scared to death to ride AA?!? Hell yes they are!!! They want to know they will travel and reach their destinations safely. Wouldn't you??? Seriously..to all the mechanics..PLEASE PLEASE PLEASE...just make a moral decision within yourselves...regardless of the contracts...regardless of your job title...what is most important in this scenario?...SAFETY!!!!!!! SO please just make a choice...stay and give it your best because it would be the morally right thing to do as an airline employee...or...go find some other type of work...but stay away from jobs that have to do with safety. There's just too much at stake.

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Steve Guest

As a AMT for US airways and now with the merger to AA I can see why AA went bankrupt so many times they have so many supervisors and managers that have supervisors and managers that manage them. It’s out of control the amount of work they want done on a AC that’s on the ground for 8 hrs. Not only the amount of work but also the conditions that we are exposed to meaning that when it’s 10 degrees out side with snow we are out there doing the job as safe as possible to ensure the safety of the flying public. But god forbid something goes sideways we have to hear about and get issued paperwork by a manager or stupidvisor that isn’t even on the same overnight shift that you work on and in lots of cases never even met. All we want as mechanics is the same as everyone else is to be able to support our families and make sure that if/when we get sick we can confidently go to the doctors or hospital with out having to worry about the up front $8000 before our crappy health care kicks in. Maybe match our 401k like they did for the pilots and flight attendants. So answer me this to all these people on here saying that the union and the mechanics are at fault for this apparent safety slow down, if you went to work tomorrow and they said to you we need to give you a 20% paycut, all of a sudden you been here for 25-30 years had 7 weeks vacation we need to cut that back paid holidays off cut them back because we will be out of business if this doesn’t happen but as soon as we get the ball rolling again we will take care of you LMAO and shame on anyone that agrees with that moronic judge that agreed ( with a stuffed envelope I’m sire) to this kick to the nuts injunction against a very highly skilled set of workers that keep our sky’s safe

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Haewon Guest

I flew American Airlines recently, and unfortunately, I think some of the things the labor union is saying are true. My flight from Chicago to Paris was supposed to depart at 7 pm. In the beginning, they said it will be just 15-30mins delay due to "cosmetic issues". But, this happened like 10 times, and later they admitted that the maintenance is having some trouble. We were finally boarded at like 10 pm. We were taking off, accelerating on the runway, and something was off. The plane was shaking too much. I thought it’s just a bumpy road, but the captain turned back and said something’s wrong, he doesn’t know what it is, so he’s moving back to the tarmac. A few minutes later, the captain told us that one of the engines didn’t run while accelerating and the plane was significantly imbalanced. He didn’t feel safe to take off with this plane and he decided to go back to the gate. At this point, the passengers on the plane were enraged. Apparently, the same flight the night before was canceled because the maintenance crew "couldn’t find" the document that they had to sign off. And, now they had put us on a deadly plane where the engine doesn’t work from the getgo. People were sarcastically joking that maybe they finally found the document in the engine.. After reading your articles, I feel like all of this could have been intentional from the AA labor union. I mean, having conflicts within a company is one thing. But, that shouldn't go all the way to infringing on the customer’s safety. I am so mad at American Airlines right now, and I think they should fix the situation as soon as possible.

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Eric Price Guest

This article is committing a logical fallacy. Essentially, it's (either accidentally or intentionally) pretending that there are only two possible reasons for a safety clamp-down by front line employees. To the writer, it's must be either A) a negotiating ploy, or B) some cartoonish strawman that would "explain" why this "only seems to happen at negotiations time," (idk, omg). Except that negotiations aren't the only things going on in the world of aviation right now. As an industry analyst/writer should know. There's also the not-incidental matter of an Atlas Air cargo plane that just fell out of the sky killing everyone on board in Houston. Two Boeing jets fell out of the sky, one operated by Lion Air and the ultra-reliable Ethiopian Air. Also killing everyone on board. The subsequent grounding of the entire MAX aircraft by everyone on the planet... And, this is the anniversary of the worst air accident in American history... at American Airlines... more dead. But, we just can't for the life of us understand why (oh why) anyone would suddenly want to start taking aviation safety seriously. Like, whatevs. It must just be nothing because planes don't ever fall out of the sky because magic. And, those unions can't be looking out for safety just because. They must be up to something. News flash for articles like this. Mechanics have families on those planes.

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