Why Are Some American Flight Attendants Still At “WAR?”

I’m curious if there’s something I’m missing, or if anyone wants to take a guess as to why this is still going on?

American flight attendants & their red lanyards

A couple of months ago, American Airlines flight attendants ratified a new contract. I’m really happy for them, as they absolutely deserve it, and I know this makes a huge difference in terms of their ability to have a decent quality of life. Despite how much inflation we’ve seen in recent years, they hadn’t gotten a raise since well before the pandemic.

The contract negotiations were super contentious and drawn out, with the union repeatedly requesting to go on strike, but not being released to do so. For a significant amount of time, we saw a majority of American flight attendants wearing red pins and lanyards, to express their displeasure at the situation.

For those not familiar with these, these pins and lanyards have the phrase “We Are Ready,” or sometimes just the acronym “WAR.” The meaning behind this was clear — the union was ready to go to “war” with the company over a new contract, and they were ready to strike.

American’s red “WAR” lanyards

I of course respect the right to collectively bargain, even if I personally find the US culture of expressing this displeasure while on the job to be a bit strange. Like, try explaining to a flight attendant in Japan “yeah, so the flight attendants on your joint venture partner wear lanyards about how they’re at war with their company.” They probably wouldn’t get it.

And that brings me to what I really don’t get, given that this controversy should be over…

Many flight attendants are still wearing WAR lanyards

In the two months since a new contract has been ratified, I’m still noticing a significant number of American flight attendants wearing these red lanyards. No, not nearly as many as before, but walking through an airport or flying on an American jet, I’d say that I see maybe one out of every 10-15 flight attendants still wearing one. I just don’t get it:

  • They’ve ratified a new contract, so the “WAR” is over
  • Lanyards like this lose their meaning in future negotiations if they’re never taken off
  • I’m surprised the company hasn’t mandated that employees stop wearing these, since the optics aren’t good, and presumably this isn’t an authorized uniform piece outside of contract negotiation periods

So I’m curious about two things:

  • Is anyone else still noticing a fair number of flight attendants wearing these red lanyards?
  • Does anyone understand why they’re still wearing them?

My best guess is that it actually isn’t intentional, and maybe some flight attendants just got so used to wearing these that they no longer have their standard company lanyards. You’d think that if American had any level of attention to detail, this would’ve been resolved, by simply placing extra lanyards in the flight attendant crew rooms at airports, and reminding flight attendants to swap them out.

But maybe there’s something else I’m missing?

It seems like it’s time to drop the lanyards, no?

Bottom line

Admittedly a vast majority of customers probably never notice this, but as someone who pays attention to the details of the travel experience, I can’t help but notice how some American flight attendants are still wearing their strike lanyard, two months after a new contract has been ratified.

No, there aren’t as many as there used to be, but it’s still way more common than you’d think. And I know this is a super minor point, but I’ve wondered about this almost every time I’ve flown with American over the past two months, so I can’t help but throw the question out there, and see if anyone has any insights.

Has anyone else noticed this? And does anyone have an explanation?

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George M. Guest

FA who said they need to pay for a lanyard is incorrect. The company does not charge, they freely have them available. I used to work for AA but no longer. We would try to get them to wear the company lanyard but they refused. The issue has several facets … the company, as in those above base management, does not support their frontline management to actually hold FAs accountable. Crew Managers are underpaid, unsupported and overworked, and leaving for other companies like rats fleeing a sinking ship. AA has a many wonderful FAs, but having worked for a few airlines in my day I can confidently say that AA FAs are some of the most entitled, combative and lazy people in the industry. Their in-house union constantly goes against the company for the sake of doing so, they are their own worst enemy. Ironic since they are now one of the highest paid FAs in the industry world wide. Top out pay is $92 per hour, yet they can’t be bothered to be in basic uniform compliance. Sloppy and disappointing. AA has lost control over their workforce and their brand. And the FAs are delusional in thinking they are the best out there. For the sake of their jobs and the future of the company I hope AA management is able to regain control.

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Sean M. Diamond

I do not understand why more airlines don't treat lanyards as a mandatory uniform item and issue branded ones that match with the rest of the uniform. It avoids any controversial messaging and also presents a much more professional image. The ROI from branded lanyards and PPE far exceeds the relatively minimal cost of issuing these in my experience. It also provides a canvas for short term branding promotions like advertising new routes, new credit cards, etc.. At a past airline, I even wanted to sell joint branded advertising space on the crew lanyards to a partner, but after some opposition from the crew during consultations we scrapped the idea. Their loss if you ask me, as we were proposing a revenue share between the airline and the crew who wore the joint branded lanyard.

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Tyler Guest

I still wear mine because it's both permitted and useful with the retractable portion for the ID when scanning at the boarding gate for work flights. And while the new contract was passed, there is still a long, uphill battle to implement each of the provisions. The company took years to implement many of the provisions from the last contract, and they're already saying it will be years for many of the new provisions. And some of the provisions that were not supposed to be implemented for some time (e.g. provisions that benefit the company), were implemented prematurely and unilaterally by the company. Suffice it to say, the "WAR" never ends. As for replacement lanyards, APFA is working to order and send out new lanyards in the near future that would replace the WAR message. Until then, I'll keep wearing mine. ~AA FA

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betterbub Diamond

"I personally find the US culture of expressing this displeasure while on the job to be a bit strange." this is also a thing in Korea

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David Guest

I guess it's also the routes I've been flying but the American people never struck me as being union people. Are the American Eagle and other regional carriers people typically represented by the same union?

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