Alaska Becomes First US Airline To Ban Emotional Support Animals

In early December, the US Department of Transportation issued a final ruling regarding emotional support animals (ESAs), which allows airlines to no longer accommodate emotional support animals if they don’t want to.

Alaska Airlines has now become the first major US airline to announce a ban on emotional support animals (I’d expect other airlines to change policies similarly — American Airlines, Delta Air Lines, Southwest Airlines, United Airlines, have already followed).

Alaska Airlines bans emotional support animals

It has been announced that Alaska Airlines will no longer accept emotional support animals on its flights. Effective January 11, 2021, Alaska Airlines will only transport service dogs, which are specially trained to perform tasks for the benefit of a qualified individual with a disability.

Alaska Airlines will continue to accept emotional support animals under its current policy for reservations booked prior to January 11, 2021, and for flights through February 28, 2021. As of March 1, 2021, emotional support animals will no longer be accepted on flights under any circumstances.

Under the revised policy:

  • Alaska Airlines will accept a maximum of two service dogs per passenger in the cabin
  • Passengers will be required to complete a DOT form, which will be available on alaskaair.com starting January 11, attesting that their animal is a legitimate service dog, is trained and vaccinated, and will behave appropriately during the journey

There’s a new loophole people may use

While emotional support animals will be banned, don’t expect this to be the end of dogs over 20 pounds in the cabin of planes. Alaska Airlines explicitly notes that service dogs, including psychiatric service dogs, will continue to be allowed on Alaska Airlines flights.

As I noted in a separate post, odds are good that many people may choose to recategorize their emotional support animals as psychiatric service animals. Here’s how the DOT defines psychiatric service animals:

Psychiatric service animals are treated the same as other service animals that are individually trained to do work or perform a task for the benefit of a qualified individual with a disability.

There’s no special training needed for psychiatric service animals, or perhaps more accurately, you can train a dog yourself:

It is our understanding that the vast majority of emotional support animals are dogs, and dogs can be task-trained to perform many different tasks and functions. We also note that the rule does not require service animal users to incur the cost of training by third party schools or organizations; service animal users are free to train their own dogs to perform a task or function for them.

And you can self-certify your need for a psychiatric service animal:

Psychiatric service animal users will no longer be required to provide a letter from a licensed mental health professional detailing the passenger’s need for the animal, nor will they be required to check in one hour before the check-in time for other passengers.

I’m not making a judgment call here one way or another, but rather I’m simply pointing out that those celebrating the end of dogs in airplane cabins will likely be disappointed. Yes, there will now only be dogs in cabins (rather than peacocks, pigs, etc.), but for all practical purposes I don’t see a whole lot changing here.

Bottom line

Alaska Airlines will be banning emotional support animals as of early 2021. This follows a recent ruling by the DOT giving airlines the right to do this.

While I know many will celebrate this change, don’t get too excited — psychiatric service animals continue to be allowed, and that includes dogs. While this will lead to the end of animals other than dogs in airplane cabins, I wouldn’t expect a huge decrease in the number of travelers with dogs.

What do you make of Alaska Airlines’ emotional support animal policy change?

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Rosita Guest

Yeah, Jeff, Piccone and other supporters of ESA dogs: I personally have traveled once with an "emotional support" dog and I can honestly tell you that it was no fun for me OR the dog. It's also a pain in the behind to have to haul this pet around with you everywhere; let's face it. First of all it is somewhat embarrassing to HAVE to take it in the cabin with you. Many dogs are not necessarily needed with you at all times but will be needed at your destination (which is perfectly legal--and was my case). Having said that, I TOTALLY believe these animals SHOULD be allowed to travel in cargo area to not affect other passengers in ANY way. Don't charge me for my animal if that's what you're offering; but don't force me to put it under my feet or on my lap either. Flying animals can be very disturbing and perhaps even painful to animals causing severe altitude pressure in their ears that they cannot clear. --AND THAT HURTS!!! If I can avoid i t, I will never take my dog on a plane again, exposing her to this uncomfortable situation. Because don't tell me that you cannot travel without your animal. If you're that scared without it, stay home. If you're blind (well, hopefully someone is reading this to you), but the dog is NOT going to help you inside the cabin because you're probably just going to sit your little ass down for 2 or more hours;---Not be walking around in the cabin. And if you just absolutely have to get up to go pee-pee or pu--pu, just hold on to all the seats on the way to the restroom. They are within reach for both arms. Just put the dog in the cargo area, ['hombre'] and have them bring it to you when unboarding. A NOTE FOR AIRLINES: Please don't sit a dog and a cat near each other on a flight. All animals are NOT created equally. Adios.

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Jeff Lamb Guest

The airlines know better than to F*&^# with people that are disabled. Huge Lawsuits have been won by people with disabilities that were discriminated against. And rightfully so.

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Brian Jones Guest

As the handler of a (psychiatric) service dog, there still seems to be some inaccuracies from the author. There is a huge difference between what an emotional support animal is and what a service dog is. ESAs' are simply pets that bring comfort to their owner, typically not trained. Service animals including those used for psychiatric disabilities ARE trained specifically to aid their handler with his or her disability. All service teams should have a prescription from their doctor or shrink as well as training records from either their trainer or that they have done if self-taught. Due to HIPPA and the ADA none of this stuff can be asked for, which is why we are at the point we are at. Only 2 questions can be asked of a handler. Is that a service animal? And, what does he/se do for you?

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Peter Guest

Came to love Alaska Airlines as their crew treated our King Charges so well. Always paid for first class tickets to not bother anyone else in the row. Dog sleeps the entire trip. Would be happy to pay for her, but doesn't fit under the seat. Not allowed in cargo because of the type of dog she is. Be happy to pay for her - not trying to get a free ticket from anyone. Just love our dog, has helped my anxiety tremendously, and I thank Alaska for being so kind these many years. Not sure what we will do now, but probabaly look at freight planes that fly animals in the cabin, and drive a lot. Or hope someone else will still allow us to do this.

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JM1951 Guest

Well done, Alaska. However, considering "Psychiatric Service Dogs", I'd prefer the dog to fly, WITHOUT its owner. It's likely to be lower risk!

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