Qatar Airways-backed Air Italy has today announced that they’re making some positive changes to their business class product. I had the chance to fly Air Italy from New York to Milan shortly after they launched operations, and was extremely impressed — the service was friendly, food excellent, and amenities top notch.
The airline has unveiled a new business class dining service, which coincides with the airline launching flights from Milan to Los Angeles today. The new business class soft product will be rolled out on more routes over the coming weeks.
With this changes, Air Italy is introducing new tableware, and also is introducing dine on demand.
Air Italy’s COO, Rossen Dimitrov, had the following to say:
“We are extremely delighted to begin the rollout of our new Business Class product and service today as we simultaneously celebrate the launch of our new service from Milan Malpensa to Los Angeles.
Featuring newly-designed contemporary tableware, in-flight dining menus, cutlery and chinaware that have all been specially crafted to meet our travelers’ high expectations, we are confident that this new product will elevate their experience on board our aircraft.
At the same time, we will also be introducing our dine-on-demand service, meaning our customers can choose what they want to eat, and when they want to eat from our new menus which are also being unveiled today.
All of this will make for an even more sophisticated and memorable travel experience in Business Class with Air Italy – and it will very shortly be followed up by the rollout of our new Economy Class product and service.”
Here are pictures that Air Italy has provided of the new tableware:
Here are some pictures of the new food:
To me the new food looks almost exactly like what Qatar Airways offers.
I guess that’s not too surprising, because just a few days ago Air Italy introduced new uniforms, which are basically exact copies of the Qatar Airways uniforms.
Air Italy rolled out its new Cabin Crew uniform yesterday at Milano Malpensa with a flash mob dance routine followed by an impromptu catwalk fashion show to the delight of hundreds of passengers who gathered in the check-in area. #airitaly #ITWD pic.twitter.com/HUE2G7RbwT
— Air Italy (@air_italy_) March 30, 2019
I look forward to flying Air Italy again, hopefully if/when they take delivery of ex-Qatar Airways 787s featuring new seats!